IVRS stands for Synergistic Voice Response System. It does n’t necessitate human interaction with the database be predetermined by what the IVR system will let the user entree to. A Telephony engineering in which person uses a touch tone telephone to interact with a database either stored in computing machine or standalone embedded control to get information from or come in informations into the database.
The purpose of our undertaking is to supply the current position of the seats available in assorted colleges during the clip of reding through telephone.
Nowadays the information about the figure of seats available for the assorted sections of colleges could be browsed through the Internet. After sing the consequences pupils may put their head to take some set of colleges. But when they come to reding the following twenty-four hours, they may acquire defeated because the seats that would hold imagined taking might hold got filled. So in order to avoid such jobs we have to supply some kind of unrecorded updates.
These unrecorded updates can be brought out utilizing the construct of IVRS ( Synergistic voice Response System ) .
The system is designed in such a manner that the terminal user of the company need non be cognizant of interior workings but to cognize merely his responsibility and to run the keyboard. Computerized records are easy to keep and whenever we need information it ‘s easy to see or acquire. In this manner studies can be generated anytime and one can be certain that information when the form is changed the amalgamate studies will besides be shown to us rectify informations of all disposal work refering to the Counseling Management.
Seats allocated inside informations will be accurate as the related information is consistently entered.
VTAPI:
What can be done with VTapi ActiveX Control?
Detect Caller ID on incoming calls, Make and reply telephone calls, Detect DTMF cardinal imperativeness tones, Generate DTMF tones, Execute any bids on modem, Build computing machine telephone integrating systems ( CTI ) , Synergistic voice response systems ( IVR ) , Voice mail, Audio text, Automated attenders, Digital entering Predictive dialers, Telemarketing systems, Call centre and more!
Features:
IVRS answers a good per centum of your inquiries by manner of an machine-controlled system and pre-recorded voice messages. The system has the capableness to react to the most often asked inquiries and to supply the information required by you.
Information and services can be achieved through any touch-tone telephone. All such telephones become, in consequence, computing machine terminuss for retrieval of information and service petitions. This capableness greatly enhances any company ‘s place, peculiarly with the progresss in hand-phones and the inevitable growing of radio communications for the general consumer.
DTMF:
Dual-tone multi-frequency ( DTMF ) signaling is used for telephone signaling over the line in the voice-frequency set to the call shift centre. The version of DTMF used for telephone tone dialing is known by the trademarked term Touch-Tone, and is standardized by ITU-T Recommendation.
Other multi-frequency systems are used for signaling internal to the telephone network.DTMF is an illustration of a multifrequency displacement identifying system. Today DTMF is used for most call apparatus to the telephone exchange, at least in developed parts of the universe, and bole signaling is now done out of set utilizing the SS7 signaling system. The in set bole signaling tones were different from the DTMF tones known as Touch-Tone, with a two out of six codification being used instead than a square matrix.
Asp:
What is ASP?
ASP stands for Active Server Pages. It is a server side engineering which is used to expose dynamic content on web pages. For illustration you could compose codification that would give your visitants different information, different images or even a wholly different page depending on what browser version they are utilizing.
What do we intend by ASP is run server-side?
Well, when you request a page with the extension. ASP the web waiter looks for and locates the page on its difficult thrust. When located it so executes the ASP book contained in the page and sends back to your browser a pure HTML page. This ensures that an ASP page will work with any browser. This is what we mean when we say its a server side engineering. All the ASP codification is processed foremost of all on the waiter before being sent back to be displayed by your browser.
ASP needs a Waiter
ASP is short for Active Server Pages. As the name suggests one time you request a page the petition is sent away to another computing machine that acts as the waiter. The waiter can be a computing machine on the cyberspace, or on a local intranet at your office. You can even utilize your ain computing machine as a waiter.
When you request a web page the waiter will turn up the page and procedure the ASP codification and so direct the page back as a pure HTML page. If you have n’t got a web waiter so you wo n’t be able to see your ASP page. You can non see an ASP page in the manner you open a HTML page in your browser by snaping on file & A ; gt ; unfastened & A ; gt ; and shoping to the page. The page must be run through a waiter. The two most popular waiters are IIS and its ‘little brother ‘ PWS.
Working OF Undertaking:
A individual calls to the figure, given for question of the guidance.
When the call comes to the phone the parallel signal is converted into digital signals by the modem.
The vtapi senses the signals and so makes an engage while go toing the call.
The individual is so asked about which college he wants to do an question.
Each college is assigned a alone codification, when he presses the codification utilizing his phone so the computing machine asks for the section choice
Then the individual presses the codification for the concerned section.
Now he can hear the figure of seats available for the concerned college of the peculiar section.
When he finishes it, the computing machine asks for disjunction. If he does so the call is disconnected.
Then the database is retrieved into VB and from there the text is converted into voice harmonizing to the direction given to the user.
The company at the other terminal hears this address.
When the company finishes his question he cuts the line.
At the same clip the guidance procedure goes on at the guidance Centre and database is updated so and at that place utilizing a client running on asp.
Benefits:
The work force is reduced. Students can easy choose colleges and options with the aid of class. If any disagreements arise sing the procedures both the users can verify through the information readily available. At the same clip the Counseling procedure goes on at the other terminal.
Data Flow Diagram for the Counseling procedure:
System User
Check
For Validity
Check for
Class
New
Seat allotment
Colleges
Student
Entree
Denied
Inquiry
Answer
Valid user
Reding
Management
View subdivision inside informations
View College inside informations
Update Status
Seatings Allotted
View handiness
Class
BLOCK DIAGRAM OF IVRS
SERVER CLIENT
Guidance Procedure
Database
DATA Transmission
DATA RECEIVING
CPU WITH INTERNAL MODEM
Telephone
User
Decision:
Problems are born to be solved. We have taken one such job refering to current Indian scenario and have tried to work out it. The work force is reduced. Students can easy choose colleges and options with the aid of class. If any disagreements arise sing the procedures both the users can verify through the information readily available. At the same clip the Counseling procedure goes on at the other terminal.
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