Step 1: Action Plan
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Identification of skills gaps |
Actions to be taken? |
By Whom? |
Training Methodology |
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To influence the employees and the group members so that they can attain the objectives of the organisation |
Leaders need to be well trained and informed about the manner in which they can assist the employee and at the same time motivate them to continue to work in a more work friendly environment. For this, it is important to appoint an experienced leader that is capable of performing this task without making sudden changes in the organisation. In the case of Mylan, despite the fact that the company is committed to set new standards, the level of leadership need to be maintained so that the employees can continue to work in an effective environment |
The training need to be provided by the managers of Mylan so that they can share their experience and convince the employees as well as the leaders to work for the betterment of the company. One of the important factors that need to be kept in mind is the fact that working in India can be a challenging factor for the employees. Hence, focus need to be maintained to continue to work in an effective manner |
The training methodology that is to be applied is the coaching or mentoring method. This can help the leaders to be well versed with the knowledge of providing leadership and at the same time ensure that applicable actions are taken by the leaders so that they can motivate the employees to stay in the organisation |
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Identification of skills gaps |
Actions to be taken? |
By Whom? |
Training Methodology |
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Remain aware of the cultural aspects regarding setting up organisations in India and the advantages and disadvantages that may be exist in continuing business in the country |
The training in this case can be provided using Hofstede’s cultural dimension so that the employees as well as other stakeholders of Mylan understand the difference of culture between India and Australia. The manner in which the two countries differ and the actions that need to be taken such as exchanging of business information, business cards as well as courtesy meeting the people need to be taken into consideration so that effective functioning of the company takes place. Hence, it can be said that the effective functioning of the company can take place with the help of the training method |
The training needs to be provided by the managers and leaders so that the employees remain aware of the manner in which communication need to take place in India. The leaders can collaborate with the local people so that they can understand the intensity of the cultural difference between the countries and take effective measures to mitigate the threats |
The training method that needs to be take place is the group discussion along with mentoring. Application of on-the job training method can help the employees to understand the differences that exist between the people of the countries and at the same time continue to work in an effective manner within the organisation |
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Identification of skills gaps |
Actions to be taken? |
By Whom? |
Training Methodology |
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Remain aware of the way to provide and receive gifts while working in a challenging environment |
The reason for this being a skill gap is the variance in the Indian and Australian culture. The manner in which relationship between businesses professionals exist in India is different from Australia. Hence, it is necessary to provide a role-play so that the exchange of gifts or products from one person to another take place in a more effective manner. At the same the leaders and managers need to undertake proper research so that the difference be understood and the training and motivation be provided keeping in mind the change in the cultural aspects |
The training need to be provided by the managers and leaders of Mylan with assistance from local people capable of reaching a senior level in the organisations. This can help in understanding the relationship between employee and the employer better in the country. The type of gifts that are suitable for one another can be taught so that to the people so that in the future it does not provide any threat for the company in terms of violation of cultural implications |
The training methodology required is the on-the job training so that every member in the organisation can be provided with adequate knowledge about the manner in which communication and behaviour needs to be made. At the same time, role-play is another important aspect that need to be considered so that the employees and employers can practise among each other about the methods adopted for providing and receiving gifts |
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Identification of skills gaps |
Actions to be taken? |
By Whom? |
Training Methodology |
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Application of cultural knowledge so that the employees can blend in the society and make customers satisfied with social responsibilities |
The actions in this case is the application of knowledge of the employees so that they can socialise themselves in the challenging Indian environment. The identification of the potential customers may not be a priority for Mylan as it is a pharmaceutical company; however, it needs to take into consideration the social responsibilities that can help it to gain importance in the market. Therefore, the actions required is the identification of social responsibilities that need to be undertaken so that the customers can be made satisfied in the business market |
The training need to be provided by the managers. It is important to bring about a sense of motivation within the employees so that they can maintain a clean and social habitat in the environment. At the same time, the leaders need to identify the manner in which they can undertake social responsibilities so that improvement can be made. In India, educating people or proving a healthy life style of the people can be considered as social responsibilities that can be undertaken |
The training methodology can be on-the job method in which the employees as well as the leaders can be provided with knowledge of the importance of social responsibilities that need to be undertaken. Hence, it can be said that such training facilities can help Mylan to continue with the responsibilities within the society. |
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Identification of skills gaps |
Actions to be taken? |
By Whom? |
Training Methodology |
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Reduce the price of the products in the company so that it can provide the common people with opportunities to purchase the products from the company |
The actions that need to be taken is an effective marketing research so that the prices can be reduced and align it with the marketing condition of India. The actions required can be made available with the marketing planning of the organisation in terms of identifying an effective process that can help in bringing about proper working condition in the society. At the same time, the effective use of marketing mix elements can help Mylan to determine the prices and ensure that every customer irrespective of the social status can purchase the products of the company |
The leaders, managers as well as market researchers need to be involved in providing the training to the employees. The role of the marketing researchers can help in analysing the Indian market and determine the possibilities of changing the prices of the product for the benefit of the customers as well as the organisations. Hence, it can be said that managers need to be responsible for the effectiveness of the marketing strategies |
The training method that can be applied in this case is the On-the job method and group discussion so that possibilities and consequences of the reduction of prices can be determined. The group discussion can be in the form of involving the leaders and other senior representatives of the organisation |
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Identification of skills gaps |
Actions to be taken? |
By Whom? |
Training Methodology |
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Application of relevant theories such as motivational and cultural dimension analysis so that every aspect of the business that involve the employees and the society can be covered |
It is necessary that the actions undertaken for this particular skill gap consist of analysing the theories and applications of the methods of motivation and other factors. Practical examples can be taken into account in this case so that the employees as well as the managers can determine the effectiveness of the factors that are involved in the motivation of employees. The actions undertaken for the analysis of the cultural dimension is the application of Hofstede’s model so that the employees and the leaders adjust to the changes that may be brought about due to the cultural difference between India and Australia |
The training needs to be provided based on the application of the methods and in this regard, it is necessary that the leaders and managers take into account the necessities of applying the theories so that the company can function effectively in the Indian market |
The training method in this case that needs to be provided is the On-the job training so that the employees as well as the leaders can get practical experience of the applicaton of the work and at the same time understand the differences between the cultural dimensions of the countries. The effectiveness of the training programme can help Mylan to be successful in the Indian market |
The training and development program necessary for the success of Mylan in the challenging business environment of India need to be designed by the managers of the organisation. The reason for this is that the managers have the experience in understanding the manner in which cultural differences can hinder the progress of an organisation. Hence, it is necessary for the managers to impart similar knowledge to the employees so that they can continue to work effectively in the business and at the same time ensure that Mylan grows steadily in India. At the same time, it is also the duty of the managers to be involved in the strategic decision-making activities of the company and provide training and development needs of the employees.
The content of the pre-departure training and development programme of Mylan is the ability to understand and adjust to the cultural changes that are followed in India and Australia. This can help in settling into the country easily and Mylan can benefit by assisting the people in the country related to work and education. Hence, plan of maintaining and understanding the requirement of social responsibility that need to be undertaken by the company also need to be the content of the pre-departure training and development programme for Mylan.
The training method that needs to be undertaken by the manager varies depending upon the gaps identified in the company. However, On-the job training method and guidance seem to be the best possible training method that need to be provided so that the employees can remain aware of the changes in the culture and the manner in which adjustments need to be made. The managers need to impart their knowledge and experience in matters that are related to the application of motivational factors as well as the leadership styles that need to be undertaken in the company.
The appointment of local and experienced Indian people can be taken into consideration so that support can be provided to the CEO. The Indian person that needs to be appointed must have the experience of running an organisation so that the mentor can motivate the employees and guide them properly in the challenging areas of the market. This can be considered as an effective strategic decision that can be taken by the management of Mylan.
The communication between the two people needs to be frequent so that exchange of information for the development of the company can take place. The frequent communication can help in solving problems between the culture of the two countries and at the same time provide an analysis based on the changes that need to take place in the company for its development in India.
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