Services and Divisions of SSL Company
The paper has analyzed the case study and found SSL has identified the value from the current portfolio of the information systems that contains the techniques used for the evaluation of IS investments. SSL provide services to individuals, public sectors and companies that are available in wide range (Puckett, 2016). SSL is the main provider for the private security services. In April 1995, the turnover of the SSL for the financial year was 17% that is £98.4 million. The profit that they were receiving had remain steady for three consecutive financial years. The SSL offers some range of services which include provision of businesses security services along with security guard and also install and analyze the security devices (Reybok et al., 2018). The security also sweeps over the business premises. Another is provisions to security services that are domestic were domestic security needs are analyzed and install through some appropriate security devices. The recent services that they have provided is the transfer of prisoners between the courts, prison and police cells. It has a Home Office sanctioned by the contracted-out service and a Home Office standards has carried out (Sanchez-Iborra & Cano, 2016). The Armoured transport was included as an offer that could convey the substantial amount of cash and cheques in between the banks and the businesses, for wages cash flow from the banks to the businesses and from various parties a high-value items is provided for conveyance.
SSL Company usually used for encryption of information between two points namely client and server. At some time, there is a need of client to client and server to server encryption. Millions of business that run online use SSL protocol to protect the confidential information. When it is expected to submit the data that are confidential in that case the web page should be encrypted which include credit card details, password or personal information (Lopez, Mihelich & Hepburn, 2016). A site’s certificate is used by a trusted CA, to make the web browsers interact with a secure sites. To make the SSL Certificate works on the website, the end-user need to make a secure connection with the website. The site IP address is obtained by the browser from a DNS server. Later, a secure connection is requested and initiated to the website. The server than identify itself when a copy of the SSL certificate is send to the browser. The certificate that are in the browser are check whether signed by the trusted CA, is valid and not expired or revoked. The security standards are confirmed on the lengths and other items. The user has requested for the domain to match it with the domain that are listed on the certificate (Fernandes et al., 2017). A symmetric session key is created when the browser confirms that the website is trusted were the public key is encrypted in the website’s certificate. The web server then receive the symmetric session key which is decrypted with the private key. Thus, securing and encrypting all the browser and server that has data transmitted between them.
Benefits of SSL Certificates
In this section, it has been clear that there is no coherent IS strategy of SSL. However, in the case study an analysis would be done to construct an IS strategy that would support the business strategy (Fernandes, Jung & Prakash, 2016). The paper also provide the benefits that would be derive from the use of SSL certificate that the company provide. The set of business strategy is created to achieve a specific business goal. For any new product to release a range of strategies being provided from annual budgets to individual marketing. There is no road map in the absence of a coherent strategy for running the daily operations and pursuing the opportunities (Louk, Lim & Lee, 2014). It could be severe of not having a comprehensive business strategy. The business objectives could not be identified without a coherent strategy. There is a lack of focus needed to achieve the goals for the corporate and have plans to develop and move the company forward. If there is a lack in the objectives the tasks is not specific. It is competent and had no future vision (Dwarakish & Salim, 2015). There is a long-term growth and productivity plans that are used for the objectives. Corporate resources are used to allocate the strategies and plan needed for the business. Creating a budget is difficult without having a coherent business strategy.
The SSL Company provide certificate that would leverage the HTTPS protocol and securely transfer the information between the computers to the site that are encrypted and securely transmitted (Loosemore & Cheung, 2015). It becomes very crucial when credit card data is used to transfer sensitive information on the checkout pages and have PII on contact and login forms. The use of websites by the SSL Company is better as it improve the performance with the use of HTTP. In the website, SSL is added to offer the host a free SSL with a one-click options. Some host even offer paid SSL for implementation (Toscani, Tosin & Zanella, 2018). A free SSL certificate could even be generated by some intermediate users. The reason to use IT and IS system by the SSL Company is to increase the security of the site. It will protect the website data that are sensitive. The connection would be encrypted with the use of SSL Certificates and help protect the data of the visitors from being misused. The bank and the businesses use the services for the payment through the payroll process as it carried out in-housing. It has a Pegasus payroll package with a stand-alone PC.
Business Process Reengineering
Now a days all the online information are confidential. The benefit of SSL certificate into the website eliminate the chances of falling of confidential information into the hand of a wrong person. SSL provides better security for website. It boost up the ranking of the search engine. It ensures secure payments, helps to increase the trust for the website user and improves the conversion rate. It encrypt the communication between the internal systems. It has GDPR compliance that protect organizational and technical measures. The price varies for SSL certifications from cost-free to premium packages. The cheaper packages are less trustworthy in comparison to the premium one.
The SSL Company has four discrete divisions which represents the key business areas. This are the geographical headquarter which is separate from the corporate headquarters. This section provide the investment done on the Private Transport Divisions. It also provide the business process re-engineering.
The private transport division has a sales section that are charged in two ways. The first way is the contract sales that are negotiated and are related to transport having specific items that have more than two locations (Nishikawa et al., 2017). The second way is the one-off sales that is basically for single transportation tasks which the customers arrange in an ad-hoc basis. This division has the IS function which is manage by an ex-policeman. The ex-policeman is not an IT specialist but however had gained some experience in IT while they are in the force.
The tool for business process re-engineering helps the organization to improve the Quality of customer services. Business process re-engineering is a strategic tool to gain competitive advantage for the SSL Company. The costs reduces and improve the productivity through more efficient processes (Järvinen & Taiminen, 2016). The adverse effects of the company making a decision is to reengineer the employees. The aspect of business process re-engineering would need to keep in mind that could help in making the decision go through with the activity. The Business process reengineering is the redesign and analysis of the workflow to make a more efficient effort. The company could redesign and reorganize the costs and improve the quality of services. For reengineering all the processes are identified in an organization and the redesign urgency of the process is then prioritize. The information processing work could be integrated into the real work were the information are produce. The workflow link parallel activities that could integrated the results. Dispersed resources are treated geographically, the activities that have parallel link integrate their results. The work is performed and build control into the process.
Importance of Coherent Business Strategy
The business process reengineering could be implemented by reducing the cost, increasing the efficiency, improving the quality of product and deciding the framework that need to be achieved. The processes would clash with the company’s mission. There is a clear identification between the BPR success and failure. If the IT system are relevant and efficient than the BPR is essential. In the absence of the IT system, there is no possibility that BPR activity is vital to set in place for the information system and deal with the change in magnitude (DeLong & Elbeck, 2018). There may occur that the SSL need to test the prototype and when there occurs any failure in the testing stage then. Thus, by this it is proved that business process re-engineering could be a useful tool to maximize the potential of IS and IT for the SSL company.
This section provides the current location within the SSL having the IS function. Currently the SSL is located in the headquarters of Milton Keynes, Buckinghamshire. Further, it has four discrete divisions which has key business area. Geographically the divisions are separate from the corporate headquarters which are mentioned below:
- The Business Security Division (BSD): The BSD is located in Leicester and in the county town of England and Wales.
- The Domestic Security Division (DSD): The DSD is located in Newcastle-upon-Tyne and in the county town of England and Wales.
- The Private Transport Division (PTD): The PTD is located in Bedford and in the county town of England and Wales.
- The Home Office Services Division (HOSD): The HOSD is located in Central London.
As the nature of BSD, PTD and DSD is autonomous, thus, the carriers are effected along with associated activities that has individual business. Each divisions carries out their own business activities that varies from one division to another division.
The Central London would be best recommended for the SSL to have a business operation as London is the main city of the country. The SSL has a divisional nature with activities at headquarters are financial and general management orientated. Over the WAN, this particular region would have AS/400 financial systems. There are further analysis to the PCS data. The Hybrid manager would handle both the financial and IT expertise.
References
DeLong, D., & Elbeck, M. (2018). An Exploratory Study of the Influence of Soft and Hard Skills on Entry Level Marketing Position Interviews. Marketing Education Review, 28(3), 159-169.
Dwarakish, G. S., & Salim, A. M. (2015). Review on the Role of Ports in the Development of a Nation. Aquatic Procedia, 4, 295-301.
Fernandes, E., Jung, J., & Prakash, A. (2016, May). Security analysis of emerging smart home applications. In 2016 IEEE Symposium on Security and Privacy (SP) (pp. 636-654). IEEE.
Fernandes, E., Rahmati, A., Jung, J., & Prakash, A. (2017). Security implications of permission models in smart-home application frameworks. IEEE Security & Privacy, 15(2), 24-30.
Järvinen, J., & Taiminen, H. (2016). Harnessing marketing automation for B2B content marketing. Industrial Marketing Management, 54, 164-175.
Loosemore, M., & Cheung, E. (2015). Implementing systems thinking to manage risk in public private partnership projects. International Journal of Project Management, 33(6), 1325-1334.
Lopez, E., Mihelich, J., & Hepburn, M. F. (2016). U.S. Patent No. 9,270,639. Washington, DC: U.S. Patent and Trademark Office.
Louk, M., Lim, H., & Lee, H. (2014). An analysis of security system for intrusion in smartphone environment. The Scientific World Journal, 2014.
Nishikawa, H., Schreier, M., Fuchs, C., & Ogawa, S. (2017). The value of marketing crowdsourced new products as such: Evidence from two randomized field experiments. Journal of Marketing Research, 54(4), 525-539.
Puckett, M., 2016. Providers for the Provision of Armored Carrier Services on an Annual Contract with four (4) one year renewal options for the Department of Financial Services.
Reybok, R., Haugsnes, A. S., Kurt, J. Z. I., Rhines, J., Geddes, H., Osypov, V., … & Manning, M. (2018). U.S. Patent Application No. 10/032,020.
Sanchez-Iborra, R., & Cano, M. D. (2016). State of the art in LP-WAN solutions for industrial IoT services. Sensors, 16(5), 708.
Toscani, G., Tosin, A., & Zanella, M. (2018). Opinion modeling on social media and marketing aspects. arXiv preprint arXiv:1805.01892.
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