Background
Project Background
The technological advancement in the ICT technologies influenced organizations to transform their working practices to the new environment and digitization platform. Tier one supplier insurance group (TOSIG) is the insurance organization which wants to use ICT environment for managing database of their customers to know their current improvement in the profit and turnover earned by the enterprise. The organization believes in providing high quality insurance policies on building, fencing equipment, inventory, and machinery to the participating organizations. The use of online software tools helps in minimising the time spend by the employees in the field area. The purpose of this paper is to design an online web application which helps in managing inter-cooperation between working employees and customers.
Project Goal
The transformation of the current working structure to the new cloud model and its services helps in managing the complexities which is faced by the employees and customers. The inconvenience of the customers in placing their request proposal can be effectively resolved with the cloud based service model. The working hours of the employees can be used for the productive work which was wasted in managing field work previously.
Project Objective
The project objectives are classified as below:
- Inclusion of cloud based service model in the working platform of the enterprise
- Helps in overcoming the complexities faced by the customers in placing their request
- Increasing the working efficiency of the employees
- Minimizing the wastage of working hours and maximising the productivity of the organization
The project will delivered a working plan for the implementation of the cloud based technologies in the organization to improve the coordination between participating units for increasing the sale of the insurance policies. The work breakdown structure focuses on the scheduling of project activities which helps in implementing the cloud service model effectively. The development of the resource management plan helps in managing the cost according to the role and responsibilities provided to them. The proactive identification of risks and delivery of risk register helps in developing effective risks mitigation policies. The communication management plan focuses on managing the coordination between the working units of the enterprise for managing the flow of data and information to get accurate result of the final outcome of the project.
The systematic arrangement of project activities are related to the implementation of the cloud based service model helps in accomplishing the project development within the approved cost and time (Otieno, 2014). The following table shows the alignment of activities for the accomplishment of project activities:
|
Particular |
Description |
|
Mission |
The TOSIG organization focuses on implementing cloud architecture for improving the work efficiency of the employees. The centralisation control can be effectively managed between the employees and customers for increasing the sale of the enterprise (Patanakul, 2010). |
|
Values |
The employees can manage the sale of the insurance policies through the centralization system of cloud architecture. The time spent of the employees in the field work can be minimised with the development of the web portal application. |
|
Vision |
The automation in the preparation of the database of the customers and sale of the insurance policies for calculating the financial statement of the enterprise. |
|
Strategy |
The strategic plan should be developed for the transformation of traditional business activities with the cloud based service model to improve the profitability and turnover of the business units (Brown, 2016). |
|
Balanced score card |
The preparation of the balanced score card helps in analysing the difference between the expected outcome and the actual outcome of the proposed model which is based on cloud services |
|
Strategic initialization |
The project is decomposed into several activities like planning, requirement gathering, designing, evaluation, testing and execution, and implementation for achieving the strategic objective of the enterprise. |
|
Project Objectives |
The project objectives are classified as Inclusion of cloud based service model in the working platform of the enterprise, Helps in overcoming the complexities faced by the customers in placing their request, Increasing the working efficiency of the employees, and Minimizing the wastage of working hours and maximising the productivity of the organization (Otieno, 2014) |
Milestones
|
Milestone |
Duration (Days) |
Start date |
Finish Date |
Responsible authorities |
|
Development of the scope management plan for the completion |
15 days |
July 12, 2018 |
August 1, 2018 |
Project Manager |
|
Development of Hardware, software, and network connecting devices |
15 Days |
August 13, 2018 |
August 31, 2018 |
Business Analyst |
|
Evaluation of required Resources |
7 Days |
October 3, 2018 |
October 11, 2018 |
Business Analyst |
|
Evaluation of the designed project |
5 Days |
November 6, 2018 |
November 12, 2018 |
Database Developer |
|
Testing phase |
3 Days |
December 5, 2018 |
December 7, 2018 |
Tester |
|
Closure of the project |
2 Days |
December 24, 2018 |
December 25, 2018 |
Project Manager |
Some of the required resources for the project are listed below:
Hardware: The required hardware for the project are
- Black berry mobile phones
- Tablet, Desktop, and Laptops
- Motorcycle
- Wireless networking devices for connection
- Dongles and networking equipment
Software: The required software resources are
- Cloud software
- Big data database management system
- Zigbee, Hadoop file system
- Windows operating system
- Database for storing the information of the customers and organization staff members
Network:
- High broadband connectivity helps in establishing required connection between the participating units.
The activities which are out of scope management plan of deploying cloud services in the current working structure of the enterprise:
- Monitoring of the working of cloud model program is not developed
- Deployment of training program
- The project should be completed within the budget of $ 130,160
- The project plan should be completed within the period of 150 days.
Time Management
The time required for completing the project of developing centralised control and automation of services through the cloud service model is 150 days. The project will start on May 30, 2018 and end on 25 December, 2018.
The project cost approved for the implementation of the cloud based model is $ 130,160. The distribution of the cost for different phases of the project is shown below in the table:
|
Project Phases |
Cost |
|
Project Initiation |
$ 43,680 |
|
Project Requirement phase |
$ 29,680 |
|
Designing and development phase |
$ 14,240 |
|
Evaluation phase |
$ 15,360 |
|
Testing Phase |
$ 13,200 |
|
Implementation and closure phase |
$ 14,000 |
|
Resources |
|||
|
Type of Resources |
Cost |
Total Cost |
Deliverables |
|
Project manager |
$ 85/ hour |
$ 85,120 |
The project manager is responsible for delivering the project schedule and work breakdown structure for implementing and transforming to cloud based architecture. The division of responsibilities helps in managing the activity schedule for the employees. |
|
Business analyst |
$ 50/ hour |
$ 11,200 |
The specification of the problem domain helps in analyzing the business requirement to provide centralization and automation in the working processes of the enterprise. |
|
Programmer (two available) |
$ 50/ hour |
$ 8,640 |
The designing of the database and development of the program code to make it functional for the enterprise is the responsibility of the programmer (Monnappa, 2017). |
|
Database developer |
$ 50/ hour |
$ 6,400 |
The big data of the enterprise can be effectively managed by deploying Hadoop file system to increase the efficiency of the cloud based services |
|
Graphical user interface developer |
$ 50/ hour |
$ 9,920 |
The development of the graphical user interface provides a new and easy environment to the customers for placing their request to get required information about the insurance policies (Marks, 2017) |
|
Tester |
$ 40/ hour |
$ 6,000 |
The testing plan and procedures should be developed for checking the efficiency of the expected outcome of the project |
|
Administration officer |
$ 30/ hour |
$ 2,880 |
The administration officer is responsible for managing the difference between the expected outcome and the actual services provided by the cloud model. |
|
Total Cost |
$ 130,160 |
|
Risk Register |
Risk Consequences |
Risk Probability |
Frequency |
Mitigation policies |
|
Organizational issues |
The cloud service model requires some infrastructural changes in the business enterprise |
Low |
Once |
The infrastructural changes in the organization can improve the functionality of the cloud services provided to the customers and employees (Lindh, 2012) |
|
Restriction from the staff members |
The staff members opposes the proposal of transforming current functioning of the enterprise to the new cloud model |
High |
Periodic |
The implementation of the training module helps in improving the capabilities of the employees according to the requirement of the cloud model (Mansfield Community, 2013) |
|
Difference between expected requirement and actual working of the project |
The problems in managing the functions and services provided by the cloud model according to the requirement plan of TOSIG enterprise |
Medium |
Once |
The periodic meetings should be arranged with the project owner to analyse the correct requirement of the owner and development of the project plan |
|
Strategic Plan |
Incompetence of the project manager in developing required strategic plan (Kharaiweish, 2013) |
Medium |
Periodic |
Training and development program for the project manager to improve his skills and expertise |
|
Who? |
What? |
When? |
How? |
Whom? |
|
Project manager |
Development of work breakdown structure Development of project schedule for the deployment of cloud service model for the TOSIG enterprise Managing coordination between business units, employees, and customers Resource Management plan Scope Development plan |
During the complete project life cycle |
Face to face communication Telephonic conversation |
Project Owner Database developer |
|
Business analyst |
Development of the problem domain Development of the cleat stating requirement specification plan Approval from the project owner on the requirement specification plan Approval of required resources, hardware, and software (Fuzitsu, 2013) |
In the requirement gathering phase |
Face to face communication with the project owner Survey of the site visit |
Project Manager Database Designer and Developer |
|
Programmer |
Programming code |
Designing and development phase |
|
Database Developer Business analyst |
|
Database developer |
Development of the database for storing large data and information of the TOSIG enterprise |
Designing and development phase |
|
Programmer Business analyst |
|
Graphical User Interface Developer |
Provides graphic Icon for the cloud application development for the business enterprise. The development of the user friendly environment helps in increasing the efficiency of the working employees (Branco, Soares, and Rivero, 2017) |
Designing and development phase |
|
Database Developer Business analyst |
|
Tester |
Development of testing procedure Deployment of the pilot testing program |
Testing and evaluation phase |
Face to face communication |
Database Developer Programmer |
|
Administration officer |
Interconnection and cooperation between the various section of the business unit |
Evaluation phase |
Face to face communication |
Project Owner Project Manager |
References
Branco, T., Soares, F., and Rivero, A. (2017). Key issues for the successful adoption of cloud computing. 1st ed. [ebook]. Available at: https://ac.els-cdn.com/S187705091732207X/1-s2.0-S187705091732207X-main.pdf?_tid=13069957-6347-497d-954f-8e85636a3067&acdnat=1527075444_98c4bb1df299239ac6bf637573f42284 [Accessed 02 June. 2018].
Brown, E. (2016). Strategic project Management. 1st ed. [ebook]. Available at: https://www.researchgate.net/publication/268031840_Strategic_Project_Management_1_Strategic_Project_Management [Accessed 02 June. 2018].
Fujitsu. (2013). Cloud Adoption. 1st ed. [ebook]. Available at: https://notatanycost.com.au/wp-content/uploads/2014/02/senatereport.pdf [Accessed 02 June. 2018].
Kharaiweish, M. (2013). Project Monitoring and control measures. International Journal of computer science and information technology, 5(5). Available at: https://airccse.org/journal/jcsit/5513ijcsit03.pdf [Accessed 02 June. 2018].
Lindh, C. (2012). How does information technology impact on business relationships? The need for personal meetings. 1st ed. [ebook]. Available at: https://www.impgroup.org/uploads/papers/6732.pdf [Accessed 02 June. 2018].
Mansfield Community. (2013). Introduction to project management. 1st ed. [ebook]. Available at: https://www.mansfield.vic.gov.au/Libraries/Community_Development/Intro_to_Project_Management_Manual.sflb.ashx [Accessed 02 June. 2018].
Marks, E. (2017). Designing and implementing cloud governance. 1st ed. [ebook]. Available at: https://www.eiseverywhere.com/file_uploads/8d78b669e86b0120d704469d84fbf680_CLF_2011_Governance_Frameworks_Eric_Marks.pdf [Accessed 02 June. 2018].
Monnappa. (2017). Project scope management: What it is and why it is important. 1st ed. [ebook]. Available at: https://www.simplilearn.com/project-scope-management-importance-rar89-article [Accessed 02 June. 2018].
Otieno, F. (2014). The role of monitoring and evaluation in projects. 1st ed. [ebook]. Available at: https://www.irbnet.de/daten/iconda/CIB8942.pdf [Accessed 02 June. 2018].
Passenheim, O. (2015). Project Management. 1st ed. [ebook]. Available at: https://home.hit.no/~hansha/documents/theses/projectmanagement.pdf [Accessed 02 June. 2018].
Patanakul, P. (2010). An Empirical study on the use of project management tools and techniques across project life cycle and their impact on project success. 1st ed. [ebook]. Available at: https://www.researchgate.net/publication/260059419_An_Empirical_Study_on_the_use_of_Project_Management_Tools_and_Techniques_across_Project_Life-Cycle_and_their_Impact_on_Project_Success [Accessed 02 June. 2018].
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