HRM Practice in Tesco
The purpose of this report is to analyze the operation management process in the organization Tesco and how they deal with the practice of human resources through effective management. This report will provide a brief overview of that how Tesco manage the department effectively and how human resource in the organization helps in achieving the organizational goals more effectively and related to the efficiency of the company. Thus, this report will analyze how technology will be associated with the process and how this will already achieve by the organization. In providing supporting evidence for the HR practice implication in Tesco this report will identify the supporting functions that have been linked with the operation management practice of human resources by identifying and evaluating how it will assist in the long-term success of the organization with an effective management approach.
Tesco is a leading organization across the world that provides its services in the retail industry where the company was founded in the year 1919 by its founder Jack Cohen (Tescoplc, 2022). The company is mainly known in the market for quality products and services provided by the company at an effective price which helps in targeting a wide range of customers for the company. Tesco operates more than 4, 763 stores across the world, and out of the 4,008 stores are in the market of UK where the primary products of the company are related to regular use in the society such as furniture, food items, toys, home appliances, apparel, clothing, and many more products and services under one roof (Bedford, 2022). The strategic management of Tesco effectively manages the operations in the company and this factor is considered the most important factor for the organization this is achieved through effective operations management approach in the organization and this approach will make the company more effective in the market and currently, Tesco is leading organization in the market of UK and third largest company across the world.
Operations management is a business practice that has been used for reducing and eliminating the different types of risk factors in the organization and achieving the highest level of possible efficiency in the organization (Stevenson, 2014). In Tesco, converting materials and labor into goods and services as efficiently as possible to maximize the profit for the organization. Operations management in Tesco is related to requiring people coordinate with managing the day-to-day activities of the company which will help in achieving the organizational goals more effectively. One of the most important pillars in Tesco for operations management is the human resource department and without this Tesco is not able to effectively manage the workforce and employees of the company through the initial stage of recruiting to the training process of the employees. The role of the human resource department in Tesco is very important because effective HR management helps in filling the gap between the performance of the employees and the strategic objective of Tesco which is based on providing quality services for the customers through effective management of the different types of risk of the company (Haddock-Miller, Rigby, 2015).
Training and Development
The HR department operation management in Tesco has a very important role in effectively managing the human workforce of the company which is the key success factor of the company in achieving the short- and long-term goals more effectively. In Tesco, organizational goals have been achieved with the organizational practice of the company and providing an effective workforce for the management of the employees where the HR department of Tesco is known as the people team. The efforts develop in the mindset of the employees are based on the approach of serving the customers through a better approach which is the key success factor of the company because the industry in which Tesco provides its services is service-oriented and the employees of the company directly interact with the employees of the company. The process has such functions with safety, training and time management for the employees (Russell, 2021).
The primary role of HR management practice in Tesco is related to improving the efficiency of the company where it is divided into various parts which have been as follows-
The primary role of the HR department in Tesco is initiated with the process of recruiting a quality workforce for the organization. The qualified workforce in Tesco helps in achieving the organizational goals more effectively where the external recruitment in the organization is conducted through advertisement on social media and local channels (Zoe, 2022).
Another practice of the HR department in Tesco is to provide training to the employees for improving their potential skills so they can work with their full efficiency where for the training of the employee’s HR department organizes training and development programs and this HR department in Tesco adopts structured for the training of the employees to support the continuous growth of the company where these activities include identifying trends and using a wide range of on the job and off the job training methods through apprenticeship programs offer new skills, knowledge, and self-developmen (Zoe, 2022).
The primary role of HR in Tesco is to manage the salary and payroll of the employees where the salary of the employees is managed through the Batch master Herd where the salary of the employees will be provided on their skills (Cleartax, 2022).
The integration function of the HR department in Tesco is related to balancing the healthy relationship between the manager and employees whereas another approach of the HR department in Tesco also focuses on making industrial relations with the other companies as well.
The performance management approach is related to ensuring that the employees are achieve the organizational goals more effectively whereas the approach focuses on redirecting the HR goals for managing employees effectively through various options such as promotion, bonus, salary increment, and many more (Rosnizam et al., 2020).
Discipline in HR is related to managing and controlling the disciplinary activities in the organization so the organizational process is executed in an organized process (Moore and Piwek, 2017). The HR department of Tesco provides guidance and instructions for the employees about the work details. The HR manager in Tesco works as a role model for the employees and they identified that what are the primary loopholes in the approach of the employees towards the company.
Payroll Management
The safety and health factor in Tesco provides through the providing an effective and safe workplace for the employees because safety concerns are related to preventing injuries and accidents at the workplace (Tescoplc, 2021). The legal framework is related to the approach of formulations of the legislation and different types of the legal framework which has been imposed by the local government are as follows-
- The Equality Act, 2010.
- The Data protection act, 1998.
- Race relation act, 1992.
- The Nationality minimum wages, 1998.
- Disability discrimination act, 1995.
The role of human resources in Tesco is very important because it eliminates the different types of risk from the organization and improves the efficiency of the company to achieve its organizational goals where the HR team in Tesco effectively instructs and directs the employees toward the organizational goals (Desklib, 2020). The HR department in Tesco is focusing on redirecting the HR goals from transactional to strategic the effective path through innovation and a forward business approach. The impact of the Human resources inefficiency of Tesco is as follows-
The HR department in Tesco ensures the number of individuals is sufficient for the operational process in the organization because the human resource of Tesco is responsible for the different types of operational activities and if there were a workforce available in the organization so it will improve the efficiency of the company where it requires forecasting, requirements and escalation (Shila, 2022).
c relationships with the customers of the company which develops the image of the company in the mind of its customers and improves the efficiency of the company in its operational process.
The HR team in Tesco aims to improve the skills and caliber of the employees so they can deliver the best possible outcome which provides an advantage to the company by improving its efficiency (People, 2022).
The primary role of the HR department in Tesco is to provide a diversified workforce for the operational management of the team which improves the process of decision making in the organization because a diversified workforce will suggest quality ideas to the management of the team which helps in improving the efficiency of the company in a positive direction (Tesco-careers, 2022).
In Tesco, the role of HR is to ensure that no one in the organization is being biased based on any kind of discrimination where it provides a guarantee for providing them equal opportunities so everyone in the organization proves themselves with their efficiency which improves the efficiency of the company.
Conflicts management
In Tesco, the workforce of the company is from a diversified background so at the operational level because of their individual beliefs so the HR department of Tesco aims to develop a cohesive culture in the workplace where it helps in improving the efficiency of the company for gaining an advantage over the competitors.
The human resource department in Tesco is mainly responsible for improving the efficiency of Tesco through effectively managing the human resource activities of the company. The role of technology is very important in Tesco because it provides additional support to the company. After all, Tesco is mainly known for the adaptation of technology to improve the efficiency of the company through its operational process where the HR department of the company adopts different types of technological advancement for improving the efficiency of the company. The technological advancement in Tesco is divided into its various elements such as training, recruitment, conflicts management, employee record, and many more where the technological advancement in Tesco is as follows-
Integration and Performance Management Approach
Tesco is one of the first organization which adopts the software technology Tribe pad ATS in the year 2014 which has been mainly used for managing 2.8 million job applications in the organization where it helps the organization searches a wide range of candidate profiles in a few seconds so it will help the organization to easily find the appropriate talent for the company because it includes and combines applications of the candidates who are suitable for the job (Tribepad, 2022).
Tableau is a modern technological tool that has been used by the company for providing training and development to the employees which will improve the efficiency of the company. In this, Tesco proactively tracks the L&D needs of the employees on an individual level through improving the performance and learning data about the training of the employees where the platform will use data to solve the problems of the employees (Tableau, 2022).
One of the biggest organizations Tesco uses an enterprise management system for successfully managing the employees of the company for maintaining the record where the company can use Oracle and SAP business objectives polestar applications and the application is mainly based on retailer system and with these implications, the enterprise system of Tesco is related with the feasibility in the organization which improves the efficiency of the company (Flynn, 2019).
Human resource management in Tesco includes various types of activities which are initiated with the recruitment process talent analysis and provision for a good working environment for the employees so it will improve the efficiency of the employees. The human resource management in Tesco is related to talent analysis where the qualified workforce has been recruited for the company where the program aims at focusing on retaining the employees of the company by providing them additional benefits (Samantara and Sharma, 2014). The HR department of Tesco mainly aims at those employees who have good performance in the organization by ensuring that all the employees are getting treated equally. The associative activities are related to the finance and marketing department of the company where the finance department of the company is responsible for providing funds to the HR department for the execution of different activities such as recruitment, training, development of the employees whereas the marketing department is responsible for marketing activities for the department which is related with hiring the quality workforce for the company through different approaches.
These supporting activities of the HR department help in achieving the success for Tesco because these factors eliminate the different types of risks from the organization by reducing the retention rate and improving the skills of the employees by providing them training which improves the performance of the employees. The role of supporting activities of HR mainly ensures that the talent in the organization has addressed factors to the head of the organizational strategy.
Conclusion
Based on the above study it is concluded that Tesco is a leading organization in the retail sector across the world where the primary success factor of the organization in the retail sector is related to the effective operational process adopted by the company where one of the most important factors is human resource department which combines the human resources of the company so they will work with their full efficiency. The primary human resource factors in Tesco are Training and Development, payroll management, integrated Discipline and monitoring work, and legal and health framework. The Human resource practice in Tesco fulfills Future manpower needs, creates a customer base, employee improvement, ensures equal opportunities for all and recruitment of diverse workforce, and Conflicts management which helps in improving the efficiency of the company by eliminating different types of risk factors. The role of technology in improving the efficiency of Tesco is very important because Tesco applied modern approaches for improving the efficiency of the company through various technological adaptations such as SAP enterprise management system, Tableau, and Tribe pad ATS which assists the company effectively managing the workforce of the company.
References
Bedford, E., 2022. Tesco’s number of stores worldwide from 2008 to 2021. [Online]
Available at: https://www.statista.com/statistics/238667/tesco-plc-number-of-outlets-worldwide/
[Accessed 10 April 2022].
Cleartax, 2022. Payroll Management – Payroll Software, Benefits. [Online]
Available at: https://cleartax.in/s/payroll-management#:~:text=Payroll%20Management%20Software-,What%20is%20Payroll%20Management%3F,%2C%20deductions%2C%20and%20net%20pay.
[Accessed 10 April 2022].
Desklib, 2020. Purpose, Effectiveness and Function of HRM in Tesco : Report. [Online]
Available at: https://desklib.com/document/human-resource-management-cwm2/
[Accessed 10 April 2022].
Flynn, A., 2019. What ERP system does Tesco use?. [Online]
Available at: https://greedhead.net/what-erp-system-does-tesco-use/
[Accessed 10 April 2022].
Haddock-Millar, J. and Rigby, C., 2015. Business Strategy and the Environment: Tesco PLC’s Declining Financial Performance and Underlying Issues. Review of Business & Finance Studies, 6(3), pp.91-103.
Moore, P. and Piwek, L., 2017. Regulating wellbeing in the brave new quantified workplace. Employee Relations.
People, 2022. Market Guide for Integrated HR Service Management Solutions. [Online]
Available at: https://www.people-doc.co.uk/resources/market-guide-for-integrated-hr-service-management-solutions?ecid=7014M000001t7EWQAY&eqid=18743&data-src=PeopleMatters&utm_source=PeopleMatters&utm_medium=banner&utm_content=&utm_campaign=FY22_PeoplemattersAds_India
[Accessed 10 April 2022].
Rosnizam, M.R.A.B., Kee, D.M.H., Akhir, M.E.H.B.M., Shahqira, M., Yusoff, M.A.H.B.M., Budiman, R.S. and Alajmi, A.M., 2020. Market opportunities and challenges: A case study of Tesco. Journal of the Community Development in Asia (JCDA), 3(2), pp.18-27.
Russell, C., 2021. The 5 Core Human Resources Functions. [Online]
Available at: https://www.emissary.ai/the-5-core-human-resources-functions/
[Accessed 10 April 2022].
Samantara, R. and Sharma, N., 2014. Talent Management at Tesco HSC—A Case Study. Management and Labour Studies, 39(4), pp.477-485.
Shila, R., 2022. What is Manpower Planning?. [Online]
Available at: https://www.economicsdiscussion.net/human-resource-management/what-is-manpower-planning/31952
[Accessed 11 April 2022].
Tableau, 2022. Tesco uses Tableau to better understand the training needs of thousands of employees. [Online]
Available at: https://www.tableau.com/solutions/customer/Tesco_Uses%20_Tableau_%20to_%20Better_%20Understand_%20the_%20LD_needs
[Accessed 10 April 2022].
Stevenson, W.J., Hojati, M. and Cao, J., 2014. Operations management (p. 182). Chicago-USA: McGraw-Hill Education.
Tesco-careers, 2022. People. [Online]
Available at: https://www.tesco-careers.com/office/corporate-functions/people/
[Accessed 10 April 2022].
Tescoplc, 2021. Ensuring health and safety in the workplace. [Online]
Available at: https://www.tescoplc.com/sustainability/documents/policies/ensuring-health-and-safety-in-the-workplace/
[Accessed 10 April 2022].
Tescoplc, 2022. Our history. [Online]
Available at: https://www.tescoplc.com/about/our-history/
[Accessed 10 April 2022].
Tribepad, 2022. How Tribepad’s recruitment management system transformed recruitment for two retail giants. [Online]
Available at: https://tribepad.com/article/how-tribepad-transformed-recruitment-for-two-retail-giants/
[Accessed 10 April 2022].
Zoe, E., 2022. Importance of HRM in Tesco. [Online]
Available at: https://medium.com/@emma24zoe/importance-of-hrm-in-tesco-59ce01f5baba
[Accessed 13 April 2022].
Order an Essay Now & Get These Features For Free:
Turnitin Report
Formatting
Title Page
Citation
Outline
