Managing Information Technology
Discuss about the Management Team Of The World University.
Managing the Information Technology mainly involves a process where all the resources that are related to information technology are all managed according to the priority and the needs of the organization. The management of Internet Technology involves resources like computers and humans, networking hardware; as well as resources like software or the data. The main aim of the IT management is generating value through technological use. The Information Technology management is a set of processes that all organizations possesses for running all its processes in an organized way. To maintain all IT management processes, business technology and business strategies are to be aligned. Information Technology is used specifically by organizations for supporting their functions and complimenting all their operations of the business. For achieving the technologies involved in organizations, there must be business strategies and business technologies that are assigned with the system. Information Technology is used by the organizations that supports as well as compliments their business operations. The advantages that are brought by a proper IT department have to be good for all the organizations. Information technology is considered to be the most important part of an organization.
This report comprises of a case study which gives online education for the students who want to avail education online. The management decisions that are taken by the members of the group are discussed in this report. This report consists of two business process that is required to set up the model of online education. This report also describes the effect of social media that helps to promote the model of the online education system. There are many features that the system provides the students that are discussed in this report.
The case study involves case study of World University, which is one of the famous universities in world that provides online education to the students. A group of different private institutions of education all around the world has decided to come together to form the World University. The World University is considered to be an online university, which involves lecturers from all the teachers online from any campuses all around the world. The online course involves many different courses from all over the world. In World University the students can sign in at any time they want and chose any time to study. The interactions are to be done in the World University is done online. Students are given options to select the country from where they want to graduate from. The World University will be very much popular and is cost effective as well. The students are able to get online education from worldwide and study from any country can get education from any education institute.
Online Education System
The management team of the World University has decided to take four decisions for welfare of the online system. The first management decision that is to be taken is loyalty scheme for the customer. The loyalty scheme is known as the Study Together. The system would reward the students who will introduce another student with a free credit that depends on type of course the student is availing (Hashmi & Governatori, 2017). There are also different selling agents associated with the online application. The selling agents give offers to the student for joining in the World University with low fees structure. The application submitted by the students are approved by the management team within 5 minutes of the submitted application for a particular university. The payment done for the World University is also done online. The payment that is to be done is non-refundable and the payment is either done through PayPal or is done through credit cards. The student all over the world will be extremely benefitted from this online application of education. The business of the World University is getting befit form this online application. As there is an offer for the students who refers another student, will be rewarded, this creates a chain (Bergseth, 2017). The students for getting more reward will refer more students and in this way the business increases. Additional feature of this online university is that the university is open for 24 hours and the application are approved within a maximum time of five minutes. This World University is extremely fast and is cost effective for the students.
Another decision is being taken by the management team of the World University. The management team of the World University app provides laptops to their students, which is an additional feature of this online application. The modern education system depends on the systems like laptops and E-books. But the electronic reading books are very costly and it might not be feasible for some of the students to afford a laptop or an E-Book. The World University application has decided to introduce a new way of learning that includes providing a laptop to all the students who registers themselves with the system (Elgammal & Butler, 2015). The online system of education is taking the price of the E-Books or the laptops partly from the students with the course fees that will not create a burden for them to give the money all at a time and they will also not have to purchase them separately. The students cannot reject to take the laptop as it is included in the course fees itself. The business will provide laptop to their student with pre-configured software and applications that the students need for reading. The students will not have to install them separately. This makes the system more cost effective of configuring the laptop or the E-Book separately. This World University will make the education system very easy and cost effective for the students.
Management Decisions
The management system of the World University has decided to introduce two significant business process that will help to increase the business of the system providing advantage to the education system (Elgammal & Butler 2015). Business processes that are included in the World University fro enhancing the model is stated below:
Compliance: The first business process that are to be implemented in the business is compliance (Sallis, 2014). Compliance refers to business processes that makes legal checking or audit checking. Compliance is basically defined as a particular specification or any kind of confirmation that an individual or the management of the organization utilizes them to fulfill the requirements of accepted practices, regulations, legislations, specified legislations, accepted practices and some specified standards. The laws and the standards that are necessary for a system and is to be followed by all involved in the organization (Hillson & Murray-Webster, 2017). The laws are defined by any governing body or some legislature and is implemented by the procedure to make it properly. The advantages of brining the compliance in the system involves positive reputation within the system, and produces high productivity.
The World University provides a new concept of implementing an online system of learning. This creates a good reputation for the business. The compliance helps to maintain a positive reputation along with building a positive reputation. To make a business successful is fully dependent on how the common people are taking the system in to their lives. Compliance helps to create positive image in the public. Compliance also helps to increase the productivity of the business (Heizer, 2016). Compliance also includes safety as well as benefits of the students and compensations that are involved with the system. High productivity compliance ensures to students to satisfy the needs of the students as well as the needs of the universities. All complains, and the problems are maintained and monitored properly with compliance added to the system.
Risk Management Process: Second business process that are to be identified and implemented in the system of World University is the process of risk management. Risk management is basically defined as procedure that involves identification, prioritization, as well as evaluation of the system that are related to different types of risks. The risk involved in the system should have proper mitigation technique and control techniques for all the situation (Haimes, 2015). The uncertainty of project should be mitigated by the risk management process of a system. There are many advantages of process of risk management that are involved with the system. The advantages are as follows:
Business Processes
1) Reducing the Risk Probability: The risk that is to come with the system should have a risk mitigation technique (Ho et al., 2015). There always remains risk probability in financial sector. All those probability of risks are to be mitigated by the managers at the beginning of the project itself.
2) Reduce the Financial Problems: The financial problems or the issues that are related with the system or the issue can be solved easily by the risk management process (Bromiley et al., 2015).
3) Lack of Error: Another advantage that the process of risk management provides is to provide the business error free by which the productivity of the system can be enhanced and there will be profit the system (Olson & Wu, 2017).
All these business process are very much important for establishing an online business. The World University should implement all these business process to establish the business properly with its preferred goals as well as objectives.
The definition of social media can be stated as a technology of computer mediated that facilitate the creation and the sharing of data, ideas, different forms of expressions via virtual communication as well as virtual network (Hillson & Murray-Webster, 2017). Social media includes different built in services that smoothens the communication among all the users.
The World University that is proposed by a group of private institutions, is an online process of education system. The online education involves all the interactions done online. There is a great involvement of social media for marketing the service of the business (Perrin, 2015). The students can get to know about the service of online application through social media and students can be referred by other students through social media only. The main advantages of social media for promoting the business of World University are as follows:
1) Interaction with the area of target market: The main advantage that is connected with social media is interacting with the users or the users on the area which the company is targeting (Scott, 2015). The students have to opportunity to post or comment about their service or any kind of queries related to the system ion social media.
2) Improve Responsiveness: The social media helps to improve the responsibility of the procedure that are involved with the system. Social media helps to get the feedbacks from the students is they have some problem or some concern about the service of the system (Fuchs, 2017). If the users faces some difficulties or problems, they can post them on social media any time. This can help the University to get their flaws and advantages they give to their students and in any case, they can make their system better and user- friendly.
Role of Social Media
3) Competition: The next advantage that the social media provides is enhancing the competition of the model of business (Gerbaudo, 2018). The position of a particular company, or a business can be determined by social media. With proper social media advertising the World University helps to get the more advantage and scope to reach to users personally. They can interact with their customers and get an idea about the demand of the students.
4) Finding Students: Because of effective marketing, the social media can get different students around the world. The students all over the world who are interested to get online education can report the World University (Stelzner, 2014). The area which have more number or interested students can be the main target area of the business.
5) Affordability: The social media advertising is a cost effective process for all the business. All business from large to small can afford the facilities of social media (Sunstein, 2018). World University being a new proposed business should also not have any difficulties about implementing the social media in its system.
Conclusions
It can be stated from the above discussion that information technology is the most exclusive form of computer, systems, physical devices, infrastructures, processing, storing, systems, networking devices, and exchanging of data in all the form. The IT management is an important part of the system that gives the business a new form. The information technology is very useful for a company that operates on several operations. The utilization of information technology consists of both technology as well as telephony. There are different levels pf physical equipment or operating system, automation tools, applications, software and techniques of virtualization. The application involved in a business involves the databases such as SQL server, and email server that exchanges the transactional system in real time entry order, server like Apache, system enterprise resource planning and a relationship between customer and the business. All the business applications involved in an Internet Technology application execute different programmed instructions for dispersing, consolidating, manipulating as well as affecting the data involved in the system. All organizations are capable of managing technologies involved in Internet Technology. This report states the details of online education system known as World University and also two business process that are suggested for this as well as how social media is helpful in promoting the business of online education.
References
Bergseth, B. J. (2017). Effective marine protected areas require a sea change in compliance management. ICES Journal of Marine Science.
Bromiley, P., McShane, M., Nair, A., & Rustambekov, E. (2015). Enterprise risk management: Review, critique, and research directions. Long range planning, 48(4), 265-276.
Elgammal, A., & Butler, T. (2015). Towards a framework for semantically-enabled compliance management in financial services. In Service-Oriented Computing-ICSOC 2014 Workshops (pp. 171-184). Springer, Cham.
Elgammal, A., & Butler, T. (2015). Towards a framework for semantically-enabled compliance management in financial services. In Service-Oriented Computing-ICSOC 2014 Workshops (pp. 171-184). Springer, Cham.
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Hillson, D., & Murray-Webster, R. (2017). Understanding and managing risk attitude. Routledge.
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Olson, D. L., & Wu, D. D. (2017). Data Mining Models and Enterprise Risk Management. In Enterprise Risk Management Models (pp. 119-132). Springer, Berlin, Heidelberg.
Perrin, A. (2015). Social media usage: 2005-2015.
Sallis, E. (2014). Total quality management in education. Routledge.
Scott, D. M. (2015). The new rules of marketing and PR: How to use social media, online video, mobile applications, blogs, news releases, and viral marketing to reach buyers directly. John Wiley & Sons.
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Sunstein, C. R. (2018). # Republic: Divided democracy in the age of social media. Princeton University Press.
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