Discussion
The present article aims to demonstrate the scope of personal leadership and self-management programmes that helps the employees of an organisation to grow. Employees are the most vital resources in an organisation. With advancement in technology and changes in the socio-economic scenario, the organisational structure undergoes necessary transformations. In light of that transformation, the company, sometimes, comes up with new products and services, or sell the old products in an innovative way (Winters, 2016). It does so in order to gain and maintain competitive advantage. Along with products the company also focuses on upgrading the quality of services it provides to its customers. To enable the employees to act more competently at par with the organisational changes, skill development training is provided. In the present article a company, ABC Ltd., is being considered for the purpose of illustration of these skills that helps its employees to achieve overall progress in specific domains. The concerned enterprise is based in Australia and specialises in market solution.
Company: ABC Ltd.
Deadline by which the necessary criteria need to be achieved: 12 months (end of December, 2019).
Name |
Bob Jackson |
|
Position |
Senior Manager, Training and Development |
|
Professional Development Title |
PD Type (webinar, Workshop, External Validation, Membership, Networking) |
Date and Venue |
Employee Performance Management Programme |
Workshop |
Company premises |
Leadership Development Planning |
Workshop and Networking |
Company premises |
Personal Productivity and Wellness |
Webinar and Membership |
Company premises |
Diversity Management |
Webinar and Workshop |
Company premises |
Ergonomics Training and Safe Practices |
External Validation |
Company premises |
Preventing Violence in the Workplace |
External Validation |
Company premises |
A Brief Description of Market Solutions
A market solutions enterprise like ABC Ltd., aspires to achieve a consistent customer-oriented platform that offers complete solutions of products, services, operations, maintenance, recruitment and training and market evolution strategies.
How does a market solutions firm implement the strategic changes to bring about all round development?
A business firm primarily thrives on productivity, both of employees and the service output. A desirable productivity depends on how efficiently the organisation is able to transform the inputs in terms of raw-materials, labour, capital and machines into acceptable goods and services. This is just one parameter. In recent times productivity has transcended this convention to the concept of working smarter and making use of the available opportunities to deliver an improved outcome. A market solutions firm like that of ABC Ltd., attempts to achieve this by making use of the following traits like:
Good Communication- Possessing good communication skill helps in building strong relationships with clients and also ensuring proper consonance within the team.
Creativity- A group of employees who possess the ability to think out of the box always gives an added advantage to the company they serve, in terms of competitive advantage.
Problem Solving- This is an important skill required in decision making. A successful agency tries to troubleshoot by keeping viable alternative solutions at hand or expert advisors who can identify the problems quickly and suggest workable resolutions.
Professional Development Plan
Methods by which Continuous Improvement can be achieved through implementation of these traits:
- Evaluating the entire organisational structure to find out the industry’s best practices which can help in attaining competitive advantage.
- Perform SWOT and PESTLE analysis to acquire knowledge about those strategies that cn provide ample competitive advantage.
- Using a gradual step-by step process to fulfil the objectives followed up by a holistic approach.
- Assign responsibilities to specific teams depending on their potential KRAs.
- Take note of those strategies that had helped the organisation in major accomplishments in the past.
- Perform a comparative analysis with the present results to discover the gaps and resolve those accordingly.
Activity |
Start Date |
Target Finish Date |
Responsible person/department |
Status/comments |
Leadership Development Planning |
15th October |
15th December |
Human Resource Development (HRD) and Training and Development (T&D) |
Pending |
Diversity Management |
1st January |
31st March |
HRD and Operations |
Pending |
Ergonomics Training and Safe Practices |
5th April |
20th July |
Human Resource |
Pending |
Preventing Violence in the Workplace |
1st August |
30th September |
Human Resource and Grievance Handling |
Pending |
Market analysis |
3rd October |
15th December |
Market Research and Operations |
Pending |
The transactional style of leadership pertains to promoting conformity and compliance among the followers by means of rewards and punishments. It crucially observes the faults or deviations that subordinates are committing in the course of their work (McCleskey, 2014).
Transformational style of leadership focuses on the enhancing the motivation and morale of the followers with a vision to improve their job performance. Such leaders use variety of mechanisms to ensure that their followers can identify their own worth through their contribution and also take ownership of their deviations. It is a challenging role to play a transformational leader.
- Communication Strategy to incorporate collaboration
As Stated by Lam, O’Donnell and Robertson (2015), it includes the following:
- Asking variety of questions to improve the understanding the strengths and weaknesses of an information and also the preferences posed by the speaker’s intentions.
- Improving one’s listening skill to patiently hear out what the speaker has to confer and then conveying one’s doubts in that context.
- Asking the audience to share their feedback by restating the core thought at the end of the speech. This is done to take care of the audiences’ correctness in understanding the matter conveyed.
- Summarizing the main points of the deliverance in a brief statement while concluding it.
- Sharing one’s valuable inputs to enhance the idea conveyed in a speech. This is important with a view to get a compact understanding of the shared matter.
- It is important that the Speaker draws a consensus among his or her audience regarding the deliverance because otherwise it refutes the very idea of effective communication which implies that when the receiver is able to correctly comprehend the sender’s message, it becomes effective.
- Developing emotional intelligence
Emotional Intelligence is a crucial aspect in achieving growth and development within a workplace. It is exceptionally important in relation to leadership qualities which states that a successful leader should invariably possess the qualities of emotional intelligence in order to infuse the same among his or her followers (Huffman, 2014). Such traits of emotional intelligence includes the following:
- Self-Awareness- It comprise of the ability to identify one’s states of mood and understand how it tends to affect others.
- Self-Regulation- Following the aspect of self-awareness, self-regulation is the ability to control one’s mood impulses, especially the negative one so as not to adversely affect a situation or a person.
- Intrinsic motivation- It attributes to one’s intention to pursue goals but not with the intention to receive a reward. It is more so for fulfilling a self -development purpose.
- Empathy- It is the ability to understand other’s mental states or perceptions in order to assess their motivational levels.
- Social skills- It is one’s ability to effectively manage one’s social skills and network
- Evaluating performance through change management
This is just one parameter. In recent times productivity has transcended this convention to the concept of working smarter and making use of the available opportunities to deliver an improved outcome. With advancement in technology and changes in the socio-economic scenario, the organisational structure undergoes necessary transformations. In light of that transformation, the company, sometimes, comes up with new products and services, or sell the old products in an innovative way. It does so in order to gain and maintain competitive advantage. Along with products the company also focuses on upgrading the quality of services it provides to its customers. Successful companies are able to implement the change management strategies and operational tools in order to gain sustainable competitive advantage (Goetsch & Davis, 2014).
Transformational style of leadership focuses on the enhancing the motivation and morale of the followers with a vision to improve their job performance. Such leaders use variety of mechanisms to ensure that their followers can identify their own worth through their contribution and also take ownership of their deviations (Chang, 2016). It is a challenging role to play a transformational leader. Sharing one’s valuable inputs to enhance the idea conveyed in a speech. This is important with a view to get a compact understanding of the shared matter. It is important that the Speaker draws a consensus among his or her audience regarding the deliverance because otherwise it refutes the very idea of effective communication which implies that when the receiver is able to correctly comprehend the sender’s message, it becomes effective.
Reference
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