Article 1 Name
This report focuses on implementing digital information technology within an organization and in order to clear the topic ten peer reviewed articles has been chosen to clear the information about the topic. This report emphasis on the advantages of using information technology and social media as a new innovative medium of communication between the employee of the organization in order to enhance the whole performance of the organization (Leonardi, Huysman & Steinfield, 2013). This will be a complete new idea to implement social media for training purpose and will be more engaging and promote the trainees to move forward towards their innovative ideas and lead to the enhancement of the performance of the organization.
Developing Cross-Cultural Managerial Skills through Social Media
This paper discussed cross-cultural training and its trajectory based on the current state of the social media and evidence based advantages and disadvantages of social media for intellectual training and education in the organization.
Xu and Mocarski (2014) stated that implementation social-media as the communication medium for training approaches can be seen more engaging than the traditional training media and approaches which were books. Approaching social media in intellectual training and education can enable the ne trainee-centered approaches which involve bottom-up support for enhance the learning of the trainees and harness collective intelligence rather than trainer centered approaches or hierarchical (Wankel, 2016). This implementation will be highly advantageous for the organization that will implement it.
Managing Customer Relationships in the Social Media Era
The report basically emphases on the introduction of social Customer Relationship Management (CRM) house in the management system of an organization. This paper examines the methods of the adaptation of CRM to the rise of social media.
This report explains that traditional CRM can be interchanged with new communication strategy using social media and also express the limitations of the traditional CRM approach. This paper shows how customers can also contribute to the growth of an organization by different ways. To take advantage of these objectives an organization should replace traditional CRM with the social-CRM perceptive (Malthouse et al., 2013). It is the need of the time that CRM evolve with this new technology age if it is to survive in the market and provide advantage to both consumer and the organization.
Using Social Media for Work: Losing your Time or Improving your Work?
This paper gives answer to three questions which are relevant to the topic of this project. How to use social media in the environment of an organization is shown in this paper by doing research.
An investigation is done on the use of social media at working place which results in concluding that two out of three employees use social media at their work. Most of them gave reason that they watch the market competitors at the social media (Leftheriotis & Giannakos, 2014). This report shows that using social media is not only wastage of time for employees rather than that it has positive impact and beneficial aspects on the growth of an organization.
Article 2 Name
The impact of digital technology on the generation and implementation of creative ideas in the workplace
Various ways have been expressed in this report to use digital technology in the enhancement of the performance of an organization.
Variety of ways of implementation of digital technology in the organization is proposed in order to enhance the innovating character of an employee and the development of the creative ideas of the employees and implementation of these ideas in the organization (Oldham & Da Silva, 2015). Possible side effects are also proposed on the use of digital technology like increase in amount of stress and several others. Several tests and researches are proposed which need to be made in order to examine the risks and unexpected results on the use of digital technology in the organization.
Implementing Strategic Communication in a Large Federal Agency
This article was based on the evidence based findings of Strategic Communication Planning (SCP) and also relates the implementation of SCP to a federal agency and expressed it as an innovative idea (Weber et al., 2015). It focuses on the challenges of implementation of SCP, theory on this change, Activities, examples and results after implication of SCP.
It is an innovative approach towards the system change by implementing communication strategy in an organization. Stakeholders should promote the new change towards implementing new communication strategy for the organization and should also engage early for this implementation. This will help them to talk openly about the challenges faced in the organization and also gives moment to celebrate the wins. Leaders of the new agencies should come ahead and approach SCP in order to make it the “process to be improved on”.
Social media affordance and governance in the workplace: An examination of the organization
This paper focuses on the affordance of social media as the means of communication between the employees through policies as a key means of the organization governance.
This paper describes the various diverse impacts of the use of social media on the organization in both manners internally or externally. Organization might seek to encourage the use of social media and limit other objectives which explain the need of governance in the management (Vast & Kaganer, 2013). Encouragement has been made in this report towards the researches which examine the use of social media in workplace and uncovered several trends within the entire organization.
Understanding the Influence of Social Media in the Workplace: An integration of media synchronicity and Social Capital Theories
This paper proposes that the promotion of the performance of the work by using social media at workplace based on the social capital theories and media synchronicity.
Social media have been increasingly adopted by the organization nowadays as the traditional communication technology lags behind the application of an individual. A lot of organizations are incorporating social media inside the organization due to the increase in the popularity of the social media among population (Cao et al., 2012). By integrating social capital theories and media synchronicity a model is developed in this paper to investigate the influence of the social media at work place and a mechanism is also proposed about how they affect the work.
Article 3 Name
Understanding risks, benefits, and strategic alternatives of social media applications in the public sector
This report emphases on the topic that the medium of relating the organization and other people can be transformed by implementing social media into the system of an organization like, blogs, micro-blogs and electronic social networks.
Several promised benefits of social media and related technologies are stated in this report along with the several risks associated with its use. Picazo-Vela, Guitierrez-Martinez and Luna-Reyes (2012) concluded that this report introduced the perceived risks and benefits on the use of social-media among public servants and also focuses on the strategic elements to implement social media in e-government policies.
The Use of Different Information and Communication Technologies to Support Knowledge Sharing in Organizations: From E-mail to Micro-Blogging
This paper is based on the recommendation made by twenty-one interviewers of the multinational companies which also recommended in the favor of using social media in the organization for the benefits of organization.
Investigating the topic about the potential of social media to address the challenges one key question is proposed in this paper which is how social media compare with the existing information and communication technologies (ICTs) (Yuan et al., 2013). In multi-national companies of china ICTs are used as the means to share the knowledge between the employees of the organization.
An Assessment of Communication Technology Adoption in Texas Cooperatives
The study of this paper focuses on identifying the behaviors of adoption of communication technology in order to provide educational benchmarks for the cooperatives of Texas.
This paper emphasis on the young generation who have entered the workforce and contributing themselves in transforming business practices in modern way (Murch, 2012). The data gathered by the data presented in this paper helps in generating useful benchmarks of adoption of behaviors of communication and information technology and its uses in the cooperative industries of Texas.
Conclusion:
Based on the above report it can be concluded that implementing this new and innovative idea of introducing information and technology within the organization will change the way of communication between the organization and the employees. This will be more efficient, smooth and effective medium as compared to the traditional ways. There are a lot of benefits of the innovation but there are also some disadvantages of this implementation which are discussed on few articles above which may affect the performance of an organization in negative manner. This will help the project managers to coordinate between all the employees and ne trainees who have joined the organization and solve their issues and appreciate them to put forward their innovations which can be profitable for the organization.
References:
Cao, X., Vogel, D. R., Guo, X., Liu, H., & Gu, J. (2012, January). Understanding the influence of social media in the workplace: An integration of media synchronicity and social capital theories. In System Science (HICSS), 2012 45th Hawaii International Conference on (pp. 3938-3947). IEEE.
Leftheriotis, I., & Giannakos, M. N. (2014). Using social media for work: Losing your time or improving your work?. Computers in Human Behavior, 31, 134-142.
Leonardi, P. M., Huysman, M., & Steinfield, C. (2013). Enterprise social media: Definition, history, and prospects for the study of social technologies in organizations. Journal of Computer?Mediated Communication, 19(1), 1-19.
Malthouse, E. C., Haenlein, M., Skiera, B., Wege, E., & Zhang, M. (2013). Managing customer relationships in the social media era: introducing the social CRM house. Journal of Interactive Marketing, 27(4), 270-280.
Murch, M. (2012). An Assessment of Communication Technology Adoption in Texas Cooperatives (Doctoral dissertation).
Oldham, G. R., & Da Silva, N. (2015). The impact of digital technology on the generation and implementation of creative ideas in the workplace. Computers in Human Behavior, 42, 5-11.
Vaast, E., & Kaganer, E. (2013). Social media affordances and governance in the workplace: An examination of organizational policies. Journal of Computer?Mediated Communication, 19(1), 78-101.
Wankel, C. (2016). Developing cross-cultural managerial skills through social media. Journal of Organizational Change Management, 29(1), 116-124.
Weber, M., Backer, T. E., Orton, K., Barnes, G., Jenkins, W., & Crecy, C. (2015). Implementing Strategic Communications Planning in a Large Federal Agency. The Innovation Journal, 20(3), 1.
Weber, M., Backer, T. E., Orton, K., Barnes, G., Jenkins, W., & Crecy, C. (2015). Implementing Strategic Communications Planning in a Large Federal Agency. The Innovation Journal, 20(3), 1.
Xu, Q., & Mocarski, R. (2014). A cross-cultural comparison of domestic American and international Chinese students’ social media usage. Journal of International Students, 4(4), 374.
Yuan, Y. C., Zhao, X., Liao, Q., & Chi, C. (2013). The use of different information and communication technologies to support knowledge sharing in organizations: From e?mail to micro?blogging. Journal of the Association for Information Science and Technology, 64(8), 1659-1670.
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