|Current Competencies of the Trainee|Proof of Evidence |Required Competencies/Learning Outcome |Training Gaps* |Required Modules for Training |Duration ( | |as a Food and Beverage Server | | | | |Hrs.) |
|TC |EC |AA |NC |OTS | | | | | |Knows how to deliver food and beverage to guests. | | | | | |Provide A Link to Kitchen and Service Areas • Liaise between kitchen and service areas.
• Clean and clear food service areas. |Provide A Link to Kitchen and Service Areas • Liaise between kitchen and service areas.
• Clean and clear food service areas.
|Provide A Link to Kitchen and Service Areas
• Liaising between kitchen and service areas.
• Cleaning and clearing food service areas. |40 | | | | | | | |Provide Food and Beverage Service • Prepare dining/restaurant area for service.
• Prepare and set tables.
• Welcome customers.
• Take and process orders.
• Serve and clear food and drinks.
• Close down restaurant/dining area.
|Provide Food and Beverage Service • Prepare dining/restaurant area for service.
• Prepare and set tables.
• Welcome customers.
• Take and process orders.
• Serve and clear food and drinks.
• Close down restaurant/dining area. |Provide Food and Beverage Service • Preparing dining/restaurant area for service.
• Preparing and setting tables.
• Welcoming customers.
• Taking and processing orders.
• Serving and clearing food and drinks.
• Closing down restaurant/dining area. |160 | | | | | | | |Provide Room Service • Take and process room service orders.
• Set-up trays and trolleys.
• Present room service meals and beverages to guests.
• Present room service accounts.
• Clear room service areas.
|Provide Room Service
• Take and process room service orders.
• Set-up trays and trolleys.
• Present room service meals and beverages to guests.
• Present room service accounts.
• Clear room service areas. |Provide Room Service
• Taking and processing room service orders.
• Setting-up trays and trolleys.
• Presenting room service meals and beverages to guests.
• Presenting room service accounts.
• Clear room service areas. |90 | | | | | | | |Develop and Update Food and Beverage Knowledge • Research general information on food and beverage cocktails . • Share information with customers. |Develop and Update Food and Beverage Knowledge • Research general information on food and beverage cocktails . • Share information with customers. |Develop and Update Food and Beverage Knowledge • Researching general information on food and beverage cocktails . • Sharing information with customers. |10 | |LEGEND: TC: Training Certificate EC: Employer’s Certificate, AA: Attestation by an Association, NC: National Certificate, OTS: Others *Indicate a check mark against the required competencies column to include the training gap of the participants.
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