Analyzing Business Strategy And Operational Plans: HR Requirements

Objective

To provide you with an opportunity to analyse business strategy and operational plans to determine human resource requirements

Activity

What is the link between operational and strategic plans?

The link between operational and strategic plan can be summarized through a strategic set up plan. The company embodies different objectives and strategies though which it can achieve the vision and mission. Operational objectives of an enterprise can be achieved through the comprehensive way. These are robust links between the operational and strategic plans and promote the corporate works. The organizational culture must permit the achievement of business objectives and work must be completed with expedition. 

List at least five HR requirements that the HR department may need to source.

1.       Organizational Culture

2.       Change Planning

3.       Training and Development

4.       Safety and Health

5.       Retention and Recruitment

Explain the resource requirements for each item. The answers will vary from organisation to organisation.

Organisational culture- The enhancement of strategic goals is dependent on the employees and resources. It is essential to understand how a business unit can solve the different culture problems.

Training and development-At the most elementary level, human resource management need to come up with staffing methods through which they can satisfy the organization requirements for operational tasks and this must be matched with skills at a given time period.

Change Planning-Change planning is an important aspect of organization and employees must be prepared in advance with the changes.

Retention and Recruitment-Every company’s set up can look slightly totally different reckoning on its current and future wants.

Safety and Health- however, there’s a basic structure that allows just will follow to make sure you’re on the proper track.

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to review external business environment and likely impact on organisation’s human resource requirements

Activity

What are the main external factors that will influence human resource requirement?

The external factors that will influence the human resource requirements are-

1.       Social factors

2.       Cultural Factors

3.       Technological Factors

4.       Legal factors

5.       Political factors and economic factors

The external factors cannot be controlled by the management and an action is required through the management through which the long term goals of an enterprise can be achieved.

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to consult line and senior managers to identify human resource needs within their area

Activity

Why is it important to consult with line and senior managers to identify human resource needs within their area?

The senior managers and line managers must be consulted to find about the pitfalls that exist in every single business units of the organization. The senior manager’s helps in the administration process and human resource professionals must devote sixty minutes of time to the professional management. When line managers and senior managers will work together, then success can be achieved easily.

What can consult with line and senior manager help you identify?

The employees need to consult with senior managers and line managers involve the business demands. Current staff must be organized for the promotion and recruitment of candidates. The workers must be provided with necessary training skills and they can enjoy the full compensation from the government. It is essential to identify the future staffing wants and that can enhance the turnover of the company. This is advantageous to a company and adequate staffing needs must be identifiable at early stages.

How can this information assist HR professionals?

The Human resource professionals support the entire organization through is leading principles. It is essential for the line managers to communicate and regularly work on qualifications and abilities of employees. The information provided to the HR department is reviewed and whenever any vacancy arises within a department, the HR manager can review the task for accuracy purposes. The HR managers use different methods through which qualified candidates can be identified and work capabilities are in place.

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to review organisation’s requirements for diversity in the workforce

Activity

Diversity in the workplace is essential; within the organisation it is important to ensure that they recruit and retain the person with the best skills and talent to fulfil the position. This should be regardless of gender, sexual orientation, race, religion or disability.

Name five reasons why following legislative guidelines helps to improve the organisation’s profile and provides benefits to the organisation.

1.       Word of Mouth publicity-The organization’s profile can be improved through different channels that is word of mouth publicity. This is easier for different managers and can bring in more talent into the organization.

2.       Job postings-Job postings are posted in different places. These include community boards, service agencies, employment service centres, local centres, online portals and newsletters and newspapers. Efforts can serve the communities in different language barriers.

3.      Create relationships with organizations and cultural teams that can generate the employment prospects within an organization. The organizations can get in touch with the different consultant agencies and a number of programs can be generated within an organization for attracting the employees.

4.      Promotion of organization as a viable place-People may start considering the organization after its promotional activities. The company must be a profit making body and people may find the employment procedures fascinating.

5.      Connect with volunteers-People can volunteer for promotion of an organization and generate new employees and build networks and create expertise. The volunteers may be generated for any positions a company is advertising, as some is also curious about applying.

Estimated Time

40 Minutes

Objective

To provide you with an opportunity to develop options for delivery of human resource services that comply with legislative requirements, organisational policies and business goals

Activity

Cost benefit analysis can assist you in determining the options to deliver human resource services. What are you comparing when you calculate the CBA?  What benefits can you obtain by calculating the CBA over time?

An analysis is employed to judge the risks and rewards of comes into account. If all potential prices area unit tallied accurately and therefore the edges outweigh the prices, the thought of investment is also an honest selection.

What are the four steps of risk analyses?

Step 1: Determine hazards, i.e. something that will cause hurt.

Step 2: Decide World Health Organization is also injured, and how.

Step 3: Assess the actions and evaluate risks.

Step 4: Build a findings record.

What is the importance of recommendations and their relevance to groups?

In business these days, it’s essential to urge the foremost out of each plan, option, and investment. To accomplish this, several organizations – from giant enterprises to start-ups and tiny businesses – use value profit analyses to assist create vital choices. Employing a value profit Analysis will facilitate groups determine the best and best come back on an investment supported the value, resources, and risk concerned.

What can be the impact if the human resource service options do not comply with legislative requirements and organisational policies?

Cost benefit analysis sums up all the pricing of different programs and compare it with different programs. This technique assumes that value must be placed within a given program and identification of tangible as well as intangible returns is necessary. It is necessary that Human resource manager must think analytically and that has an influence on the selection of candidates in enterpirse.

Your role is to deliver induction training to new employees.  Following the recommendations of the HR department, you offer to induct staff to your work area.  What legislative requirements would you need to know?

The legislative requirements that are required to be known are-

1.       The communication of expectations and values from different employees

2.       The organization must have a compliance structure and legislation must be enacted for new employees

3.       All the documentation work must be completed and best practices must be used within the organization.

4.       Support consistently fairness within employees and transparency within the enterprise.

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to develop and agree on strategies and action plans for delivery of human resource services

Activity

What is consensus decision making?

Consensus higher cognitive process may be an artistic and dynamic manner of reaching agreement between all members of a gaggle. Rather than merely ballot for decision items and having the bulk of the cluster obtaining their manner, a gaggle victimization accord is committed to finding solutions that everybody actively supports, or a minimum of will support.

Using the Consensus Decision-Making Flow Chart explain in your own words, how you would resolve a problem as a Manager.  You may use an example from your own work place to explain the flow chart.  Are there any ways in which to improve the process?

If you have no example to use, discuss the following in your answer:

Lee Jones has recommended that the paperwork for the processing of a new employee be changed.  Several members of staff will be affected by the change.  Chris will no longer need to enter the new data for the employee into the computer.  This would lighten Chris’ responsibilities and would no longer be needed to work in a full time position.  A scanner costing $2000.00 would process the paperwork in half the time.  Alex would have to file the information and would be placed under more pressure because he also generates the payroll for the fortnightly period.

Discuss the various scenarios.

Using the final decision in the consensus decision making flow chart, briefly outline how you would action the decision, using the action planning steps.

1.       Agreement seeking

2.       Collaboration

3.       Inclusive

4.       Participation

5.       Egalitarian

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to agree and document roles and responsibilities of human resource team, line managers, and external contractors

Activity

Using the last two questions in Activity 1F, recommend and discuss the documentation that you should use to implement the plan.  In your answer include that importance of documenting the roles and responsibilities of the HR team.

The Documentation is that the written and preserved record of employment events. Documentation is formed from government and dejure mandated parts, documents needed by company policy and observe, documents advised by best Human Resources practices, and formal and informal record keeping regarding employment events.

Policies, procedures, the worker vade mecum, associated performance development plans are conjointly sorts of documentation that record expected worker behaviour and work needs to take care of an orderly, honest work during which staff recognize what’s expected from them.

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to develop and communicate information about human resource strategies and services to internal and external stakeholders

Activity

What is a stakeholder?

Stakeholders are the people who have made an investment in an organization and have a word in the objectives, policy formulation and actions plan in the enterprise. Some of the examples include- creditors, government, directors, suppliers, unions and owners and it is the community that forms the resources within an organization.

What is an internal stakeholder? Give three examples.

Internal stakeholders are those people who have made a commitment for serving an enterprise like board members, volunteers and staff members. Examples- Executive managers, auditors and Board of Directors.

What is an external stakeholder? Give three examples.

External Stakeholders are people or teams outside a business or project, however World Health Organization will have an effect on or be tormented by the business or project. Arguably external stakeholders wield the foremost influence on the long run success of a business or project, as a result of external stakeholders can typically be the tip users/customers. For example- Customer, Government and partners

Give five examples of direct communication.

1.       Honest is the best policy.

2.       It is ok to say NO.

3.       Say what you mean.

4.       Time is money.

5.       Tell it like it is.

Give five examples of indirect communication.

1.       Read between lines.

2.       Handle communication.

3.       Small talks in business is important.

4.       If truth hurts, soften it.

5.       Avoid saying ‘No’.

Your organisation has decided to reduce the rate of pay for overtime from time and a half to time and a third. It is the HR department’s responsibility to communicate this to the field staff. Select a method, or methods, of communicating this and explain you reasons.

1.       Verbal Communication- Easy to understand words

2.       Written Communication- Professional writing

3.       Non-verbal communication-Demonstrate courtesy

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to develop and negotiate service agreements between the human resource team, service providers and client groups

Activity

List the service providers that your organisation uses and the services that they offer.

Transaction processes

Independent Sales Organizations

Managed Security Services vendors

Web hosting enterprises

Third party selling enterprises

Vendors that perform POS maintenance

Payment Gateways

Service agreements should identify the following:

Ø  Goals

Ø  The services that must be delivered

Ø  The support and resources required

Ø  The roles of the parties

Ø  The expected effectiveness of service delivery

Ø  Costs and payments

Ø  The way in which services are developed and provided

Choose one of the service providers chosen above and outline each of the areas that the service agreement should identify.

Payment gateways

Using the answers that you have provided in this section, make notes on the service level agreements key clauses.

Estimated Time

10 Minutes

Objective

To provide you with an opportunity to document and communicate service specifications, performance standards and timeframes

Activity

What is the key importance of duration and communication in this process?

The key importance of communication in this process as-

1.       Communication process promotes motivation through the information provided to the employees and boost up the performance of the employees in an organizational setting.

2.       Communication process is helpful to the employees as it helps in the decision making process and different courses of actions can be assessed through the communication process.

3.       Communication plays a primary role in solving the individual problems. This means that an individual can have better perspectives than an uninformed individual. This can be achieved through the magazines, journals, numerous alternative oral and communication facilities and conferences. This can help in changing the attitudes of employees.

4.       Communication helps in the meeting process. The sole process is communication process and an employee cannot survive without the communication process in an organization.

Estimated Time

20 Minutes

Objective

To provide you with an opportunity to identify and arrange training support if required

Activity

What information does the Performance Improvement provide you with?

Performance improvement is an activity the output of a selected business method or procedure, then modifying the method or procedure to extend the output, increase potency, or increase the effectiveness of the method or procedure.

You use an external provider to deliver training to your staff.  Is this the only support that they need?  Why? Why not?

External provider trains the employees and this is an essential support needed by the organization. This can be provided through specialists and external consultants and various organizations and helpful too.

What support is offered to staff within your organization to develop staff?

Encourages worker confidence and helps the new worker adapt quicker to the job; Contributes to a more practical, productive workforce; Improves worker retention.

What is the importance of the support programs?

The importance of support programs-

1.      To gain the worker long term commitment.

2.      To reduce the anxiety of employees to a given level.

3.      Facilitate the organization expectations.

4.      Convey what the organization management is expected from the task.