Primary Issues Faced by the Company
The primary issues being faced by the company are as follows:
- Lower staff morale and higher turnover- The employees present in the organization are have lowered morale’s and the turnover rate is quite high which needs to be improved (Borrego et al.2013)
- Organizational culture- The organizational culture of the firm is weak.
- Leadership- The leadership present in the organization is not effective.
The strategies to be adopted by IGA are as follows:
- Product differentiation – In order to gain a competitive advantage n the given market, the company needs to adapt to the product differentiation strategy whereby the firm is able to take advantage of the market and proceed (Buckingham and Goodall 2015).
- Cost leadership- The Company can also follow a cost leadership strategy in order to perform better than its competitors.
The given development factors need to be considered before expansion:
- Communication factors- If there is a lack of communication between the various members, an organization will not be able to succeed.
- People factors- the people form the lifeline of the business and their development is crucial.
- Capital- The capital of the organization needs to be considered adequately
- Timing- The timing factor plays a major role.
The four roles needed in an ODP are as follows:
- Facilitator- This shall go a long way in helping the chosen target audience.
- Leader- The leader will guide the organizational members towards success
- Manager- The manager will look after the process of each task (Pulakos et al. 2015)
- Mentor- The mentor shall look after the development of each individual.
- Survey- Various surveys can be conducted to find out the attitude towards change (Cascio 2018).
- Feedback forms- The feedback forms can act as a good source of identification for the organization.
The two ways in which data can be collected are as follows:
- Feedback forms with adequate rating scheme questions– These will serve as a good source of information for the organization and help the organizational members to achieve success in their respective field.
- Focus groups- Focus groups are a major source of information for the organization.
The two relevant strategies for organizational development are as follows:
- People strategy- The various members of an organization need to be convinced about the development and expansion. Adequate manpower needs to be hired (Joshi and Knight 2015).
- Resource strategy- Secondly a comprehensive resource strategy needs to be in place.
The three change management strategies that can be adopted are as follows:
- Comprehensive coverage- the strategy of the organization should have the ability to cover all the aspects (Driedonks, Gevers and van Weele 2014).
- Communicate effectively-The change that needs to present in the organization, needs to be communicated throughout.
- Simplifying processes- The different processes in an organization need to be simplified so as to ensure better understanding.
The person who is the leader in case of the given ODP Project needs to follow the harmonizing style of leadership as pee Douglas model. He needs to ensure all the activities are performed appropriately.
The four steps that might be used to maximize staff participation are as follows:
- Encourage their inputs for the decision making of any organization
- Conduct meetings where the are regularly involved and their views are taken
- Provide incentives for better ideas that may be imparted to the meetings (Kilpatrick et al. 2013).
- Celebrating small wins. If the small wins are celebrated in the organization then it will be easier for the organization to ensure that the firm gets maximum participation.
A team can be described as a group of people coming together for the purpose of achievement of an organizational objective. A team has a well defined goal which they have to achieve within a given time frame.
The various stages which a group goes through are as follows:
- Forming-In the forming stage the group is just formed and proper introductions are given with respect to one another.
- Storming- In the storming change as the group begins to give their idea, their ideas start to clash and the different members of the organization are start brainstorming.
- Norming- In the norming stage, a proper consensus is reached within a group and the group begins to decide upon the achievement of the organizational goals.
- Performing- The performing stage, the group has been able to become close and the actual results are achieved.
The approach used to motivate the employees of the staff is as follows:
- Greater participation of the members- If the various staff members are made to participate more in an organization then the different views will foster which will help in motivation of the employees.
The reasons why conflicts might arise are as follows:
- Difference in opinions due to cost considerations
- Location considerations
- Responsibility considerations
- Employee placement considerations
- Considerations with respect to the overall impact on the firm
Ways to solve it are given as follows:
- Indulging in a face to face meetings between the different members
- Taking feedbacks to solve the issue.
The potential issues are as follows:
- Lack of man power to handle the operations
- Lack of funds to effectively help in expansion.
Brainstorming is important because it helps in the following:
- Proper management of ideas in an organization
- Input from the various organizational members
- Development of strategies
- Finding a new path for the organization
Surveys go a long way in helping an organization to develop its resources and to ensure that the plans made by it to promote the various strategies in an organization are as per the consensus and based on the popular opinion (Kaplan, LaPort and Waller 2013).
The four formats of surveys are as follows:
- Close ended questions
- Rating scale questions
- Rank order questions
- Open ended questions
- Open ended questions- Open ended questions are those questions which go a long way in helping an organization to attain the views of the survey takers in a detailed manner. They help the employees or other people giving their opinion to express their views freely.
- Close ended questions- The close ended question just want the responder to answer in a yes or a no and do not wish to take any further response.
The different communicational plans necessary for the development plan at IGA can be as follows;
- Informational communicational plan- the customer need to be given out an information of all the relevant factors in an organization so that they are able to associate with the different factors (Mone and London 2014).
- Mandatory communication plan- This comprises of these informational aspects which are equally important to convey to.
- Ad Hoc Meeting- These meetings take place suddenly and it becomes necessary to manage certain crucial aspects of the project.
- Board Meeting- The board meetings are held at a regular interval which helps the senior management to keep a track of the happenings of the organization.
- Work meeting- The work meetings are purely based on the wok related aspects.
- Staff meeting- The staff meeting is generally held to facilitate the management of working members in an organization.
Ways to maintain regular meetings are as follows:
- Plan
- Schedule
- Encourage topic of meetings
- Delegate responsibilities towards the various members of the organization.
Feedback can be effectively described as the response which is received from the various organizational members with respect to the performance of a particular product and opportunity. Feedback helps the organization to improve its task (Pangil and Moi Chan 2014).
Types of feedbacks are as follows:
- Constructive feedback- This kind of feedback goes a long way in helping an organization to maintain the activities and improve them
- Corrective feedback- This is specifically given to correct a particular aspect.
- Property management act 2014
- Fair trading act 1987
- Fair Trading Regulations Act 2012
Activity:
- Team building excursion to a nearby tourist destination
- Intervention: Indulge in regular meetings
Strategies used are as follows:
- Results reflection strategy- This strategy will be used to reflect to the results or the improved results to the management in order to portray that they are performing well.
- Strategy related to compliance- These strategies will be used to portray that the organization is abiding by all the compliances.
- Cost factors
- Staffing costs
- Resources required
- Time spent
- Benefits
- Improved processes
- Improvised sales
Brainstorming Activities
The agreed objectives of the ODP projects |
· The agreed objectives are stated as follows: · To improve the operations of the Belrose · To revive their strategy · To build a long term relationship with stakeholders · To help them in increasing their profits. |
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The change management strategies |
The change management strategies are as follows: · Involving the entire organization in the given change management process. · Keeping the process extremely simple · Involving the whole organization · Implying cost effective strategies |
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The communication strategies |
The communication strategies to be taken into consideration are given as follows: · Using digital technology to communicate with the entire organization. · Setting constant reminders · Following a grapevine technique · Enabling easy share of information and data |
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The roles and responsibilities on the project |
Roles · Manager · Facilitator · Guide · Mentor · Accountant |
Responsibilities · The manager will be responsible for seeing to it that everything goes well and that the performance is as per the standards. · The facilitator will ensure that all tasks are being performed in a systematic manner · The guide will ensure that the employees don’t face problems with respect to the different tasks. · The mentor will ensure that employees have someone to look up to · Lastly, the accountant will ensure all cost effective ways are being applied. |
Part 2: Meeting Minutes Templates
Meeting Name: Implementation of ODP |
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Date of the meeting |
Time |
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Minutes prepared by |
Location |
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1. Meeting Objective |
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The primary objective of the meeting is to develop the team, managing conflicts in a team, Solving problems. |
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2. Attendance at Meeting |
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Name |
Department |
|
Phone |
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ABC |
Hr |
123 |
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XYZ |
Marketing |
345 |
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CDF |
Finance |
455 |
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3. Agenda and Notes, Decisions , Issues |
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Topic |
Owner |
Time |
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Development and Managing of team in conflicts |
Manager |
1 hour |
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Solving the team problems |
Facilitator |
1 hour |
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4. Action Items |
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Action |
Owner |
Due Date |
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To find members for the team |
Manager |
20th April |
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Management of the conflicts of the team |
Manager |
30th April |
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Solving problems |
Facilitator |
10 th May |
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5. Next meeting |
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Date |
15th May |
time |
Location |
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Objective: To view whether the plan was successful or not. |
Note:
The approach taken to encourage the team members to participate in the team involved communication and snack offerings. The training activities involved conducting regular communications strategies, improving the skills of the employees and communicating the message of the team
The group members are met with separately and they are advised to look after their problems and feel free to consult the different seniors with regard to their problems. The interventions present in the organization to resolve conflicts are regular meetings and maintenance of an effective feedback system
For this part, the employee evaluation Template 1 will be used:
Participant Name |
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Strongly agree |
Agree |
Neutral |
Disagree |
Strongly Disagree |
|
The ODP`s objective are clear |
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Strong communications strategies are followed |
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The roles and responsibilities are justified |
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The strong team ethics are reflected in the project |
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There exists strong service level agreement with respect to individual conflicts |
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There exists strong service level agreement with respect to group conflicts |
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Training requirement for achievement of goals |
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General feedback: |
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After the given survey has been conducted and all the responses of the employees have been gathered, the managers will be able to view what the members of the organization actually feel with respect to the given data and with respect to the individual responses as given by the different customers.
The survey will actually validate the given ODP Project as it will provide the organizational decision makers certain data and relevant news with respect to the information like contribution of the team members, contribution of the senior management, ODP activities, related intervention and the cost benefit analysis.
The improvements which will be observed by the given organization after the given data has been analyzed, will relate to data like:
- Improved activities of the ODP Project
- Better staff involvement
- Better response
- Better senior management responses
- Better management and intervention.
References
Borrego, M., Karlin, J., McNair, L.D. and Beddoes, K., 2013. Team effectiveness theory from industrial and organizational psychology applied to engineering student project teams: A research review. Journal of Engineering Education, 102(4), pp.472-512.
Buckingham, M. and Goodall, A., 2015. Reinventing performance management. Harvard Business Review, 93(4), pp.40-50.
Cascio, W., 2018. Managing human resources. McGraw-Hill Education.
Driedonks, B.A., Gevers, J.M. and van Weele, A.J., 2014. Success factors for sourcing teams: How to foster sourcing team effectiveness. European Management Journal, 32(2), pp.288-304.
Joshi, A. and Knight, A.P., 2015. Who defers to whom and why? Dual pathways linking demographic differences and dyadic deference to team effectiveness. Academy of Management Journal, 58(1), pp.59-84.
Kaplan, S., LaPort, K. and Waller, M.J., 2013. The role of positive affectivity in team effectiveness during crises. Journal of Organizational Behavior, 34(4), pp.473-491.
Kilpatrick, K., Lavoie?Tremblay, M., Lamothe, L., Ritchie, J.A. and Doran, D., 2013. Conceptual framework of acute care nurse practitioner role enactment, boundary work, and perceptions of team effectiveness. Journal of advanced nursing, 69(1), pp.205-217.
Mone, E.M. and London, M., 2014. Employee engagement through effective performance management: A practical guide for managers. Routledge.
Pangil, F. and Moi Chan, J., 2014. The mediating effect of knowledge sharing on the relationship between trust and virtual team effectiveness. Journal of Knowledge Management, 18(1), pp.92-106.
Pulakos, E.D., Hanson, R.M., Arad, S. and Moye, N., 2015. Performance management can be fixed: An on-the-job experiential learning approach for complex behavior change. Industrial and Organizational Psychology, 8(1), pp.51-76.