Assessment Components, Leadership Trends, New Operational Unit – Grow Management Consultants

Assessment Task 1

Activity 1: Discussion on the Document Requirements

A discussion on the documents required for the purpose of preparing the newsletter comprises of latest articles published in the internet about the latest and ongoing leadership trends. It will also consider documents that highlights how product and service development has enriched its present counterparts. 

Activity 2: Document Planning Mail

Dear Sir,

I am obliged to inform you that the purpose of the newsletter is to provide the client organisations with a detailed overview of how Growth Management Consultants is looking forward to the acceptance of latest leadership trends that is likely to shape the overall organisational behaviour and operations significantly. Furthermore, it would also look forward to providing clients with the upcoming events to take place in the organisation in relation to the new products to be launched for the purpose of ensuring an unprecedented service satisfaction. The headings to be included in the newsletter are Leadership Trends, Upcoming Events, Products to be Launched and Production timeline. The newsletter is to be written in a A4 Size MS Word Document.

I hope I have successfully included the relevant topics in the newsletter. I am eagerly waiting for a response from your side and looking forward to positive reviews and suggestions.

According to Lee (2017), organisational leadership is largely dependant on the extent to which the workforce is provided with adequate scope and opportunity to showcase their skills and capabilities as well as adequate opportunity to take part in the strategic decision making process. Leaders are therefore found to take the initiative of motivating employees to take a step ahead and become brand ambassadors (Dinh et al. 2014). Each and every employee is recognised by the leaders as an extensive opportunity in relation to providing widespread insights into the operational standards, quality, method and work culture of an organisation (Forbes, 2018). Furthermore, the ongoing leadership trends emphasised on developing organisational human capital development. Leaders are found to take a thriving interest in offering help, support and assistance to not only to the professional aspect of employees, instead it has been increased significantly to its personal development aspects too. Grow Management Consultants feel that this type of leadership style is likely to help it in enhancing the motivation level of its employees significantly, and thereby ensure high degree of positivity existing in almost all sphere of its workplace.

The empathetic leadership style is found to have occupied a prominent position among the latest ongoing leadership trends in the present business environmental context (Bolden, 2016). As a result, it has been found to take the leading position when it comes to deploying effective leadership trend across the work environment of Grow Management Consultants. The ability of the leader to largely understand the feeling, thought process of the employees and thereby exhibit a sensitive attitude towards employees is of immense significance to develop a relationship of trust and confidence with the employees (Arnold et al., 2015). Furthermore, the capability of the leader to focus on individual growth aspect of his or her employees, is of immense significance in ensuring that the organisation is largely able to deliver high product and service standards to its customers (O’Leonard & Krider, 2014). This is of prime significance since the organisation will largely be able to develop a diversified workplace, the individual contribution of whom is of high degree of effectiveness in delivering widespread success standards in the competitive business environment (Bolman & Deal, 2017). 

Activity 3: Draft of Newsletter

It is of prime significance for Grow Management Consultants to ensure that the process associated with incorporating the latest leadership trends within the organisational culture largely complies within its present competencies and capabilities. The individuals looked forward to as effective leaders by the organisation in this regard must be capable of successfully inculcating the latest leadership trends amongst the workforce and thus ensure that gaining maximum return out of it. The first and foremost concern highlighted in this regard is that with the successful incorporation of the new leadership trends is that, Grow Management Consultants must be capable of satisfying its clients with high quality and unprecedented satisfaction level and even more enhance the degree of satisfaction to an unexpected level in the near future.

Grow Management Consultants is thinking of establishing a new operational unit, that will be primarily responsible for offering its clients service all throughout day and night and even seven days a week, except national holidays. The primary objective underlying the business expansion unit is to ensure that organisations operating in different time zones are largely able to get the desired help and support as and when needed and does not have to wait for prolonged hours due to difference in time zone. It is likely to increase the operational effectiveness of Grow Management Consultants significantly, as the client organisations will now be able to seek solutions relating to their operational problems by industry best experts within a short span at any time within twenty-four hours a day.

The new operational unit is to be set up in Coventry, Birmingham and is expected to start operation in February 2019. Since Grow Management Consultants that each and every client engaged with it is precious, therefore it has found its relatively important to provide this piece of valuable information beforehand. Furthermore, employees to be recruited for this operational unit of Grow Management Consultants are likely to possess adequate skills and competencies along with widespread prior experience in handling clients as well as operational problems of leading organisations beforehand.

The new operational unit to be launched in Coventry, Birmingham by Grow Management Consultants will also expand its present service scope significantly with the inclusion of a few new service operations for the clients. It is going to provide employees support and assistance in relation to effective exploitation of technological advancements. It is going take into consideration providing organisations looking forward to automating its operational scope with the services relating to training and development assistance for its existing staff in relation to technological automation, solution to problems faced in relating to making effective use of technologies in every scope of business. The primary objective of Grow Management Consultants behind the expansion of its present service scope is to strengthen its position in the present business environment and at the same time ensure high quality satisfaction of its clients and thereby enjoy high degree of brand loyalty and competitive advantage.

The following section highlights the detailed production timeline to be followed by Grow Management Consultants for the purpose of successfully accomplishing the new upcoming events as well as products to be manufactured to ease the overall process associated with satisfying the needs and demands of client organisations. The detailed timeline followed in this regard is as follows:

Activity 4: Finalisation of Newsletter

Upcoming Events

The above newsletter draft has been checked thoroughly and finalised after the confirmation from Operations Manager.

This is to hereby inform you that the purpose of the safe manual handling procedure is to provide the employees with adequate details on to the safe and secure procedures to be followed by the employees of Grow Management Consultants in relation to their daily operational activities. The newsletter is to be written in a A4 Size MS Word Document and shared via online portal to each of the employees.

The importance of Safe Manual Handling Procedure is to ensure reducing the number of health and safety accidents that take place in an organisational context and further highlight the ways by which it can minimised to some extent. It primarily encompasses transporting and supporting of load by employees, which comprises of lifting, pushing, putting down, moving from one place to another as well as pulling and carrying goods (Kim, J. Park & M. Park, 2016). The primary significance of developing a manual for ensuring safety for each of the above mentioned activities in an organisational context is to ensure that injuries caused due to poor or incorrect method of accomplishing tasks is minimised significantly.

Grow Management Consultants has recorded nearly 255 cases of safe handling in 2016, wherein employees have suffered from medium to severe injuries. The number of accidental fall with loads within the office premises is found to have increased significantly, thereby making the relevant importance of developing an appropriate safety manual handling procedure to be of immense significance.

Grow Management Consultants has resulted in developing the following set of procedures to be followed by its employees as a part of the safe handling procedure:

• Employees must follow the proper process and system relating to accomplishing tasks to avoid the rate of accidental occurrences
• Employees are advised to make effective use of equipment for the purpose of ensuing high degree of safety in and every step they take within the organisation
• Employees must have a cooperative attitude towards the employers in relation to complying with the rules and regulations relating to safety (Gnoni & Saleh, 2017)
• Employees must immediately raise a concern if they find any form of violation of the rules and regulations governing to safety handling
• Employees must ensure that they do not contribute to the process of increasing the degree of risks significantly within the organisational context (Health and Safety Executive, n.d)

Employees are instructed to avoid manual handling as much as possible within the organisational context (Holt & Allen, 2015). It is of immense significance for organisations to ensure whether it is at all necessary for them to move the workpiece from its present location to some other. It can also take into consideration whether the activity instigating the movement of workpiece can be successfully accomplished in its present position (Dennerlein et al., 2017). Grow Management Consultant has taken into consideration making effective use of automation processes, so that workpieces can be moved from one place to another automatically without the involvement of any form of manual labour. As a result, the chances of accidental occurrences are likely to be reduced significantly. Some of the automated mechanisation tools that employees can undertake in this regard comprises of use of conveyor, pallet truck, lift truck and electric hoist or a host driven by hand power. However, it is of prime significance to ensure that the overall process associated with mechanisation or automation is capable of handling hazards that can take place in relation to its usage.

An open discussion and organising of seminars to discuss upon the possible ways of discussing safety handling procedure seems to be highly significant. It must largely emphasise on discussing in great detail each of the tasks that are subjected to involve movement of workpiece by employees within an organisational context followed by identification of processes that will reduce the chances of query significantly (Health and Safety Executive, 2018.). The seminar session must also arrange a free question and answer session with the employees, wherein all form of queries and uncertainties related to safe handling procedure is elaborated and discussed in great detail.

New Products to be Launched

Grow Management Consultants has taken into consideration the minimum weight level to be carried by individual employees, in accordance to their age group and degree of physical capability. In doing so, it is of immense significance that the chances of accidental occurrences in the organisational premises is likely to be reduced significantly. Furthermore, on making employees well aware of the detrimental risks and injuries that are likely to take place in relation to daily organisational operational activities, Grow Management Consultants can expect a reduction in the number of accidental occurrences. In doing so, the organisation is likely to have a workforce who is well educated on the process associated with movement of goods as well as possible consequences associated with not complying to the organisational standard procedures. To be precise, the overall focus of the procedure should be on employees going ahead with checking the load that needs to carry, making effective use of automated equipment, following the correct and desirable body postures along with adherence to other minor restrictions. The suggested manual seems to be of immense significance in reducing the degree of safe handling related accidents and injuries in Grow Management Consultants. It possess adequate capability in making employees aware of the necessity to act more responsibly and ensure that they comply with the rules and regulations highlighted in the organisational safety handling procedure.

The above draft prepared on Safe Handling Procedure has been thoroughly checked to determine whether each of the objectives have been successfully accomplished. Furthermore, spelling, grammar and construction of sentences have also been checked to ensure that it is free from any form of errors and mistakes.

References

Arnold, K. A., Connelly, C. E., Walsh, M. M., & Martin Ginis, K. A. (2015). Leadership styles, emotion regulation, and burnout. Journal of Occupational Health Psychology, 20(4), 481.

Bolden, R. (2016). Leadership, management and organisational development. In Gower handbook of leadership and management development (pp. 143-158). Routledge.

Bolman, L. G., & Deal, T. E. (2017). Reframing organizations: Artistry, choice, and leadership. John Wiley & Sons.

Dennerlein, J. T., O’day, E. T., Mulloy, D. F., Somerville, J., Stoddard, A. M., Kenwood, C., … & Hashimoto, D. (2017). Lifting and exertion injuries decrease after implementation of an integrated hospital-wide safe patient handling and mobilisation programme. Occup Environ Med, 74(5), 336-343.

Dinh, J. E., Lord, R. G., Gardner, W. L., Meuser, J. D., Liden, R. C., & Hu, J. (2014). Leadership theory and research in the new millennium: Current theoretical trends and changing perspectives. The Leadership Quarterly, 25(1), 36-62.

Forbes. (2018). 14 Leadership Trends That Will Shape Organizations In 2018. Retrieved from https://www.forbes.com/sites/forbescoachescouncil/2018/01/30/14-leadership-trends-that-will-shape-organizations-in-2018/#2a6648645307 

Gnoni, M. G., & Saleh, J. H. (2017). Near-miss management systems and observability-in-depth: Handling safety incidents and accident precursors in light of safety principles. Safety science, 91, 154-167.

Health and Safety Executive. (2018.). Manual handling at work. Retrieved from  https://www.hse.gov.uk/pubns/indg143.pdf 

Holt, A. S. J., & Allen, J. (2015). Principles of health and safety at work. Routledge.

Kim, Y., Park, J., & Park, M. (2016). Creating a culture of prevention in occupational safety and health practice. Safety and health at work, 7(2), 89-96.

Lee, G. (2017). Leadership coaching: From personal insight to organisational performance. London, UK: Kogan Page Publishers.

O’Leonard, K., & Krider, J. (2014). Leadership development factbook 2014: Benchmarks and trends in US leadership development. Oakland, CA: Bersin & Associates.

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