The importance of Human Resource Management
Firstly, during the duration of this course the learner came to realize that Human resources management entails much more that hiring and firing. In the textbook, fundamentals of human Resource Management, Noe Et Al states, Human Resource Management consists of an organization’s practices, and systems that influences employee’s behavior, attitudes, and performance. It is also the method of hiring and training employees to enable them to become more valuable to the organization. In addition, Human resource management can contribute to a company’s success because it helps the organization to motivate people ensuring that their goals are met and satisfied. Since individual’s goals or needs can be from money, self-realization, learning, developing and also growing as an individual. For example, OIS is a small company associated with the learner’s place of work and they have no active HR. More so, OIS hires people quickly and cheaply instead of looking for the right people to do the job and have lost money and as a result, they have problems with retention and have lost qualified candidates.
Second lesson learned is the aspect of human resource management the learner would like to entrust to a specialist. Reason been that human resource management is a very tiresome and usually perform a variety of skills. Therefore, if the learner were to start a business, the aspect of human resource management that he or she would entrust will be the administrative, because they are specialists and often possess certain areas of expertise, such as recruiting, training and development, and labor relations. Although, as a newly established business, the cost of hiring a specialist or generalist would be considered. Also, a whole picture of organizational size, objectives, financial standing, and organizational need would be examined prior to selecting a specialist or generalist to guide the process. Conclusively, a human resource specialist will be in a better position to find qualified candidates (Noe el at. L.O 1-3, p.13).
Third lesson learned are the outputs of a manager’s work unit, the activities required to produce the outputs and inputs. The learner learnt that planning is one of the essential features of organizational resource management (Noe el at. LO 4-1, P. 102). The manager first needs to establish proper workflow within the organization, and put in consideration the nature of work that needs to be done. The types of outputs are the products of any work unit(s) and the inputs required to produce the outputs. The learned from the perspective of a fast-food restaurant business that the manager needs to know the types of services, inputs needed to carry out the work process and the output yielded as the outcome of the process (Noe et al., 2016). For example, the HRM in Tropical Grill restaurant failed to understand that the waiting period for an order was over 30 minutes, which was not good for 99% of their frequent customers whose break time was only for 45minuntes, the management failed to act on their complaint. Consequently, Tropical Grill lost all the customers to Olympia restaurant whose waiting period was relatively shorter and faster, resultant to the closure of restaurant.
Specialization in HR
Lastly, the learner also examined the difference between development and training and how it supports career management in organizations. It is worthy to know that the learner never for once considered the difference between the two until in during this class. The learner now knows that development implies learning that is not necessarily related to the employee’s current job (Empxtrack.com., 2018). Instead, it prepares employees for other jobs or positions in the organizations and increases their ability to move into jobs that may not yet exist. Training focuses on helping employee improve performance on their current job. Development supports career management in modern organizations by helping employees prepare for newly created positions applying technology and knowledge that match organizations priorities and needs. (Noe el at 2016, L.O 8-1, p.237). For example, a researcher’s goal is to take steps towards improving and building his or her knowledge, skills for effective work practices. That is, a researcher will need to be familiarized with a new technology like a communication device before introducing it to the employees. Training becomes very important because the researcher may need enroll in a course to be effective in using the new technology and also to teach the rest of the employees. Thus, career development helps employees select development activities that prepare them to meet career goals. It is through development that employees can proceed to forward to their desired career paths.
One of the first lessons taken away from Human resource management class with Dr. Hassan Abdulhaqq was when He showed a video of Chimamanda Ngozi Adichie’s TED Talk, she calls the attention of the “The Danger of a Single Story” more ever, she recounted how ashamed she was of her experience in Mexico, that it was based on a single stating “the single story shows a people as one thing, as only thing over and over again that is what they come”. Apparently the portrayed the Mexicans as abject immigrants and she unconsciously bought in the single story about the Mexicans until she visited their country and saw a people totally different from what they were portrayed by the media. It was surprising that the video was connected to Human Resource Management. And as such it is expedient for the HR to be open minded and accommodative of all cultures, regardless of their differences. Also, HR must be a neutral party when it comes to dealing with conflicts between employees, hiring and firing based on the evidence that is presented and looking at the whole story and not just the single story. Lastly, the learner will always remember this excerpt from the video “When we reject the single story. We realize that there is never a single story about any place. We regain a kind of paradise”. Like Chimamanda, the learner experienced a single story when she first came to the United States, she was constantly asked where she learnt how to speak English, because the people had a created a single story that Nigerians or Africans are illiterates and there is no civilization of any kind in the continent, that is the danger of a single story.
Planning is Essential for HRM
Secondly, the learner for the first time was introduced to “AHA” moment. The learner had to quickly goggle the word, the definition was given as “a moment of sudden realization, inspiration, insight, recognition or comprehension “for example, the learners “aha’ moment was the learner’s perception about Human Resource Management had changed from hiring and firing to including other functions such as training, and placement of personnel; the role of supervision, performance appraisal and administration of compensation and benefits.
Thirdly, the learner’s take away amongst many from the course is relating team leaders work with team members just like managers and peer develop employees through coaching. The student learned that not all employees will like or be motivated to work with the manager no matter how hard the manager tries. For example, the learner had challenges with the second team because the self-appointed team member formed clicks there was a divide making it hard to come together to accomplish the main purpose of the team. Thus, one bias and envious team member may cause a dysfunction in the group. It is imperative to have the right people in the right position or team to effectively and efficiently carry accomplish tasks assigned to them.
According to Dictionary.com, procrastination is an ‘act or habit of putting off or delaying, especially something requiring immediate attention” For example, when put putt off top priority job at work and leave them untended. Overtime, procrastination has become a self-destructive dilemma in many work places. The reason been that, we live in the age of many distractions, of which, connection to the internet may distract an employee who is surfing through social networking, porn, music, YouTube thereby by falling behind schedule. In effect, human Resource would have to teach their employees the cost of time and money and employees on the other hand must be willing to learn in order avert procrastination.
There are variety of reasons why employees procrastinate such as unwillingness to take additional load, fear of failure, other priorities, difficulty in completing tasks or laziness. All of these reasons may result in work delay, missed deadlines, stress, and frustrated employees and managers and unhappy clients (Education.cu-portland.edu., 2018). However HR can help employees to overcome employees by giving right guidance, and sharing feed regular feedback and helping them prioritize their duties.
Thirdly , Human Resource help to keep productivity high and make projects more tolerable by breaking down task to minimize procrastination. Again, HR can help minimize procrastination by inspiring the employee with rewards, thus making the job more desirable to the employee. Another way HR can help is by supporting and encouraging the employee. Employees who feel they are carefully selected because they he or she is the best resulting to doing the best to beat deadline (Jasonhanoldhr.com., 2018). Ultimately, HR will avert procrastination by setting clear goals and deadlines from the beginning of the project. This can be done by following the Kaizen technique which means “continuous improvement” that is making small improvements every daily instead of setting great goals from time to time. Deadlines can be met if the tasks are divide in many tasks of short duration during the day until deadline is met.
The student has been taking Dr. Hassan class for the past four months. It has become clear to the student that Dr Hassan’s style of teaching termed The Facilitator or Activity Style. This suggests that this style promotes self-learning and help students develop critical thinking skills and retain knowledge that leads to self-actualization. He has taught us to ask questions and help develop skills to find answers and solutions through exploration. For example, in the past four month we have gone from about four power point presentations accompanied by word document with proer citations or references to review and discussion questions. Without a doubt Dr Hassan’s style of teaching has not only challenged the students to interact with each other through formation of teams.
References
Education.cu-portland.edu. (2018). Teaching Styles: Different Teaching Methods & Strategies. Retrieved from https://education.cu-portland.edu/blog/classroom-resources/5-types-of-classroom-teaching-styles/
Empxtrack.com. (2018). From HR Desk… How to Overcome Procrastination at Work – Empxtrack. Retrieved from https://empxtrack.com/blog/from-hr-desk-how-to-overcome-procrastination-at-work/
Jasonhanoldhr.com. (2018). Jason Hanold, Author at Jason Hanold. Retrieved from https://jasonhanoldhr.com/author/admin/
Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P. (2016). Fundamentals of human resource management. New York, N.Y.: McGraw-Hill Education.
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