Business Process Management For Xyz.com

Time Management Plan

This study intends to reflect a business process management of an organization named xyz.com. Generally, this company provides internet services and incorporates online e-commerce business system. Through this study the process of business operation has been established by using TO BE process. At the same time, reasonable network related to the work also has been decided. Overall, a business process plan has been developed through the study, which has been reported the top management team of the company, with the purpose of establishing successful business within the market. Appropriate plan may initiate reasonable profitability for the business as well as brand image also can develop, which can be considered as a beneficial for the business within its operating market of business.        

In this section of the study a time management plan has been reflated, which has to be follow by the company during the period of business. Through this time management plan, business can achieve reasonable success from the market.

Symbol Representation

Process Start

Process End

Verification process

Negative or Positive Activity

Normal Work Activity     

In order to provide appropriate service to the consumer an organization must track consumer process during period of product purchasing. In the “AS IS” process the core team of an organization generally provides a procedure to the customer to make an activity. The document related to the activity has been represented by the “AS IS” process. Hence, it can be asserted that the “AS IS” process is representing customers activity related document, which assists an organization to take reasonable decision regarding consumer(Van Der Aalst, La Rosa and Santoro, 2016).

In the case of “TO BE” process three elements has been taken into consideration which is system, application and products. A synchronizing data flow has been represented by “TO BE” regarding aforesaid elements. How a product can go through the consumer hand has been recognized with the help of “TO BE” process. Generally, documents related consumer product receiving, payment method or gateway, time, volume and system flow has been identified by the “TO BE” process of business (Nixon and Dana, 2017).

Based on the above discussion it can be asserted that the major difference between both processes is consumer documentation process. In case of “AS IS” a document has been published related to recent activity of the consumer, whereas “TO BE” process has been polished entire process of consumer since product dispatch to consumer purchase. This can be considered as major difference among two processes. The organization named xyz.com must adopt both processes to establish appropriate service quality in respect of consumers(Van Der Aalst, La Rosa and Santoro, 2016).          

TO BE Process

Physical network can be defined as a process of data transmission, whereas an Ethernet has been connected to the one router and router has been connected to the different switches individually. Through this network, each computer has been connected with the switches by using Ethernet cables. In this case, user can use several numbers of switches but internet speed can going down after adding up computers or any devices (Nixon and Dana, 2017). On the other hand, each computer has been connected individually to the router in the case of logical network. In the case of physical network IP address of each device will remain same but IP address has been completely changed in case of logical network. Generally, physical network has been used in any working sector in order to establish local area network. Logical network generally used for establishing wide area network (Koponen et al,, 2014).

On the basis of the above discussion it has been identified that the both network structure can possible use in the business of xyz.com but physical network has been chosen for the business, because it provides same IP address and several numbers of workers can work under one operator. It will reduce organizational cost and time regarding internal operation. At the same time, organization can work more efficiently, which enhances organizational productivity. However, one constrain may arise, which is internet speed, but it may reduce if the organization is able to arrange to high-speed data connection within the organization (Ganichev et al., 2018).        

With the purpose of establishing a business process an organization must test its service providing path as well as data flow process, otherwise it may raise issue business process on future. Generally, an information technology system has been implemented to regulate a business process. Through the information technology, an organization is recording, analyzing and making decision for the organization. In the case of xyz.com, firstly, the authority will implant cloud system in order to record organizational data and process. Secondly, the organization will use payment gateways with the help of several banks, whereas customer can pay money for the product and finally, logisticsoftware such as SAP S/4HANA, Freightview, 3G-TMand others will use to operate organizational inventory (Ganichev et al., 2018).

In order to test the process of business, the organization will conduct a beta test for the software. Through this software firstly, a top management member has been chosen to purchase a product from the xyz.com portal. Secondly, internet service of the company also will implant to the member of top managements’ house. Finally, process has been conducted and the web developers and higher authority will monitor the process. Monitoring process will conduct for seven days, if the process will work perfectly then organization will proceed to finalize the process. In the case of negative result, company will find the disputes and improving disputes as per the requirement (Nixon and Dana, 2017).          

Comparing ‘AS IS’ and ‘TO BE’ Process

Training and development can be considered as potential aspect for any organization, because without the proper training employees of an organization cannot perform efficiently. In the case of xyz.com company wants to introduce new e-commerce software and intranet services for the consumers, hence, the company must educate its employees in order to enhance organizational productivity and profitability. Therefore, in this section of the study a predictable training process has been elaborated, which may help the company to make a successful business within the market. Firstly, the organization will recruit a trainer, who has enough knowledge about software operating process. Company will provide guidance to the trainer in order to understand organizational softwares and it working procedure. Secondly, organization will arrange training classes for the employees, whereas the trainer will demonstrate working and operating procedure of organizational softwares. Thirdly, a test will conduct to recognize employee’s skill, ability and capability towards the software (Koponen et al,, 2014). Fourthly, an effective learning action will take for those employees’ skills, who are not able to operate software after the training period. Finally, a final test has been conducted passed employees will work for the organization. In the case of fail employees company will release them with respect and dignity. By following this process, the company may build an appropriate employee for the organization. At the same time, company can perform well by the help of selected employees. Organizational productivity, efficiency and brand image will increase. Hence, appropriate training can lead the organization towards the market success in its operating market of business.                      

Generally, market and its trends can be considered as instability state, which has been change over the period of time. Not only has the market technology also been developing over the period of time. Hence, it may happen that the company may change its operating software and system according to the market or technology. Therefore, it may initiate issue for the employees, because new technology may different completely from the previous one. Through this organizational productivity may decrease as well as service quality also may deteriorated. Due to that reason, it can be considered as issue for an organization, so that an organization must not change its system entirely at a time(Steeneveld and de Bode, 2016). They must develop the system step by step, whereas organization can add up new features within the software. By following this way, employees can learn the changes over the system as well as they can develop his or her capability regarding the software himself or herself. Through this changeover process, an organization cannot lose its productivity as well as efficiency. At the same time, company can perform more efficiently (Koponen et al,, 2014).

Physical and Logical Network

In the case of customers company will arrange application update. At the same time, company will promote its new features through the social media by presenting attractive video content. Simultaneously, they must provide new features and gift card to its consumers. By following this process company can acquire the faith of consumers as well as the employees. In one side job satisfaction of employees will remain and other side consumer will show more interest towards the product, which can be considered as beneficial for the company in its future operating market of business (Ozawa et al., 2015).                    

The main objectives of the study are establishing an appropriate business management process to the xyz.com. Through this report certain processes of operation management of business has been discussed. At the same time, major scope of this business also has been elaborated in this report. Creating a clear vision of aforesaid business can be considered as main aim of this report.             

In order to conduct above-mentioned business certain process has been undertake in this particular section of the study. These processes have been elaborated below:

• Design a reasonable website, which attract consumer towards the organization.   
• Suitable budget must prepare with the purpose of earning reasonable profitability from the business.  
• Organizational operation management must conduct properly with the aim of providing quality service to the consumers.  
• Company must attain reasonable market attention with help of preferable and likeable advertisement content (Nonemacher and Chobantonov, International Business Machines Corp, 2017).     
• Establish a truthful relationship with the consumers, which will provide reasonable number of   customer attention towards the company.
• Connect to the consumer appropriately by using mobile application.    
• Company must provide quality and reasonable service to the consumers with the purpose of enhancing brand awareness and image within the operating market of business.   

By following aforesaid process company can achieve market success. Nevertheless, a market can be considered as a competitive arena, whereas already this type of company exists and they provide reasonable product to the consumers. Hence, competition can be considered as major constraints for the business (Nonemacher and Chobantonov, International Business Machines Corp, 2017). At the same time, legal and governmental factors also can affect the business operation for example; huge changes in taxation policy in business can decrease organizational profitability. On the other hand, economic constraints such as inflation, deflation can affect business profitably. On the basis of the above discussion it can be asserted that the scope of the business neither neither extremely low nor extremely high. It can be considered as moderate. Hence, the higher authorities of the company must develop its strategy in order mitigate aforesaid issues and scope obstacles (Ozawa et al., 2015).                

As per the above discussion it can recommended that the organization must control its costs in order to provide reasonable product to the consumers with reasonable price. However, economical condition cannot be controlled by the organization.  Hence, the organization must ready to for any obstacles like economy, government and legal constraints. At the same time, company must provoke quality service to reduce competition within its market (Ganichev et al., 2018).    

Conclusion

Through an overview of the above study it has been denied that an organization must develop its business process in order to provide quality services to the consumers. However, certain factors such as Network process, training, time management, marketing, testing and other must be following by the company while conducting business within a market. Appropriate process can leads a business towards the market success. Based on this discussion it can be conclude that the organization may face several difficulties within a market but it can be developed and mitigate if the business process has been designed and maintain properly.

References

Ganichev, I., Thakkar, P., Koponen, T. and Dong, M., NiciraInc, 2018. Tracing network packets through logical and physical networks.U.S. Patent 9,860,151.

Koponen, T., Amidon, K., Balland, P., Casado, M., Chanda, A., Fulton, B., Ganichev, I., Gross, J., Ingram, P., Jackson, E.J. and Lambeth, A., 2014, April. Network Virtualization in Multi-tenant Datacenters.In NSDI (Vol. 14, pp. 203-216).

Nixon, S. and Dana, D., 2017.Modeling Network Optimization by Optimize the Current Network by physical and logical architectures to improve the Quality of Services (QoS). International Journal of Engineering Science, 14715.

Nonemacher, M.N. and Chobantonov, P., International Business Machines Corp, 2017. Business process diagram data collection. U.S. Patent 9,606,772.

Ozawa, Y., Kinoshita, J. and Takada, O., Hitachi Ltd, 2015. Method of constructing logical network and network system. U.S. Patent Application 14/575,124.

Steeneveld, G.J. and de Bode, M., 2016. Unravelling process sensitivity in modelling the diurnal cycle of a radiation fog: a process diagram approach.

Van Der Aalst, W.M., La Rosa, M. and Santoro, F.M., 2016.Business process management.

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