BTEC Level 3 National Diploma in Health and Social Care. Unit 1: Communication in Health and Social Care. P1: Create an article for the ‘Nursing Times’ magazine. Effective communication in a Hospital setting. In the health and social care setting, two types of communication take place in one-to-one and group communication. These are formal and informal communication. You may take part in a few one–to–one […]

SHC 31: Promote communication in health, social care or children’s and young people’s settings. 1. Understand why effective communication is important in the work setting. 1.1 Identify the different reasons people communicate. People communicate in order to express feelings, emotions and opinions we need to communicate to exchange information on a daily basis. Communication is a vital part in building and maintaining relationships. We communicate […]

SHC 21: Introduction to communication in health, social care or children’s and young people’s settings 1. Understand why communication is important in the work setting 1. 1 People communicate by many ways including non-verbal highlighting facial expression, eye contact, body language, physical gestures such as touch, dress and behavior, along with verbal including tone and pitch of voice. The age and knowledge of a person […]