Collectif Designs: Enhancing Furniture Manufacturing Through Quality Management And Efficient Production Process

Wood Collection and Treatment

Question:

Discuss about the Total Quality management for organizational.

The change in the tastes and preferences of the consumers has led to the innovations made by the multinationals and other small and medium scale industries. Development and innovation has become the primary aim of the enterprises for maintaining the sustenance in the markets (Kuo  2013). The evolution of the definite changes in the tastes and preferences of the target consumers have also given rise to the changes that are being undertaken by the furniture manufacturing companies. Collectif Designs are considering the elegance and the creativity that is the subject of the preferences of the consumers. The company is into existence since eleven years and is proven profitable in the market. The efficiency of the company in retaining the trust and the loyalty of the consumers is again an important aspect affecting the growth of the organization in the market. The company’s motto is to reach out to the people with the best furniture in an affordable cost. It has helped the company in gaining over the market. 

The collection and the treatment of wood

The procedures that are being undertaken by the organization for the proper utilization of the resources and thereby implement the strategies for bringing in improvements in the products helps in enhancing the production process of the commodity. The table has helped in the understanding of the ITO framework that breaks up the functions of the processes minutely. The inputs that are required by the company for undertaking the production vary according to the product that is manufactured by the company (Valmohammadi  and Roshanzamir  2015). The concerned company for this report manufactures wooden furniture. Therefore, the inputs that are required by the concerned company is different from that of any other company. The concerned company requires timber and costly wood like amboyna for undertaking the specialized orders. The company is based on the objective of customer satisfaction through their guaranteed delivery services.

The collection and processing of the wood helps in the understanding of the steps that are being taken by the company for storage. The inputs being the raw materials are being gathered and stored, which helps in the smooth functioning of the organization in the market. The machinery and the human resource helps in the undertaking of the functioning of the organization while the suppliers and the investors contributes to the availability of the resources that are required for undertaking the smooth functions of the company. The company is aimed at serving the customers based on their individual requirements. The basic functioning of the organization is based on the smooth functioning of the production process. Therefore, in order to ensure the smooth functioning of the company efficient productivity of the organization. The transformation stage that is being undertaken by the company helps the company in taking steps for improving the productivity or the outputs of the firm. 

Production Process

Quality management is an important consideration that is maintained by the organizations in order to bring in improvements in the market situation. Monitoring over the quality of the commodity has helped the organizations in meeting the expectations of the customers (Honarpour,   Jusoh  and Md Nor  2012).  The sustenance of the organizations in the market is backed with the quality of the commodities that the company aims at delivering to the customers. Quality management is an important aspect that is being undertaken by the companies for making their progress in the market. According to Al-Swidi  and Mahmood (2012), the management of the organization and the quality of the commodity helps the organization in retaining the customers and thereby helps in the sustenance and the relative growth of the organization in the international markets. On the other hand, Zhang,  Linderman and Schroeder (2012) believed that the strategic decisions taken by the company affects the progress of the company. However, in this context the decisions taken by the company and the quality management cannot be separated as different entities. The various decisions that are being taken by the organization are to overcome the challenges that are being faced by the company based on the market competition (Gimenez-Espin, jiménez-Jiménez  and Martínez-Costa  2013).

Mok,Sparks  and Kadampully (2013) stated that the dependence of the companies on the quality of the products that are delivered is  an important aspect of the change that the company is required to undertake. Monitoring over the quality of the products is an important criterion in order to meet the expectations of the customers. Griffin  (2013) believed that the advancement and the change in the buying pattern of the customers has affected the growth of the organizations. The modern minded customers are willing to pay high prices for quality products. Therefore, price is never a concern for compromising the quality of the product. The considerations that the company must undertake in order to enhance the sustenance in the market through the retention of the customers is based on the enhancement of the quality of the products that are being determined.

Quality management initiative that is being undertaken by the company is based on the four factors- quality planning, quality assurance, quality control and quality improvement. The steps play a major role in determining the different aspects of the change that is being undertaken by the company for monitoring a product (Ngo  and O’Cass  2012). The planning helps the organization in determining the steps and the procedures that the company must undertake in order to bring in the improvements in the products relating to the quality. Quality assurance helps the organization in taking steps to maintain the standards and the quality of the products. It helps the company in retaining the benchmark that they had achieved with the implementation of the strategies to improve the quality of the products (Heizer  2016). On the other hand, quality control helps the company in taking steps in order to make use of the strategies to retain the quality of the products, which helps in retaining the brand loyalty of the customers. The retention of the customers helps the organization in sustaining the brand in the market (Conti  2012). The quality improvement is the steps where the company makes use of market surveys for understanding the issues that are being faced by the customers while using their products. After the collection of the feedback, the company brings in the modifications in the products in order to enhance the quality of the products, which is based on the requirements of the customers of the company. The steps that re taken by the customers have helped in taming steps for bringing in improvements in the quality of the products and the services that are offered by the company.

Quality Management

According to Kim,  Kumar  and Kumar  (2012), the steps taken by the company for quality management of the product helps in determining the improvements undertaken by the organization. The changes in the organizational structure will be helping the organization in maintaining the sustenance in the market and therefore it is an important consideration that is being undertaken by the company (Oakland  2014). Quality management is an important steps that is being undertaken by the multinational companies for their growth and sustenance in the markets. Management of the quality helps the companies in redeeming the value of the customers and therefore wins over the confidence of the customers. It is a crucial part that helps in the development and the growth of the organizations in the market (Campos et al. 2014). 

The problems that are being identified with the concerned company is based on the promotional activities that the company undertook for placing their product in the market. Although they have got opportunities and capabilities to make their growth worldwide, the company has chosen to constrain their limits within a niche. It has reduced their capabilities of the growth (Wang,   Chen  and Chen  2012). On the other hand, the concerned company also faces the issue of specializing the orders for the individual clients which limits their scope of high scale production. However, the specialization has helped them in gaining a competitive advantage in the market. Unlike the other companies, the concerned company is more focused on serving the requirements of the clients (Goetsch  and Davis  2014). Therefore, the credibility of the firm is greater than the other firms based on the quality of the products that are being delivered by them and the customer retention rate. The issues that are being faced by the organization are based on the lower productivity and the less promotional activities that the company should have undertaken in order to speed up their growth process (Kahreh,   Shirmohammadi  and Kahreh 2014).

The steps that the company might consider while making its improvements is based on the decisions. The decisions help in determining the success factors of the company and the sustenance in the line of business. On the other hand, the increase in the productivity of the organization will be helping the organization in coping up with the increased requirements of the customers (Dale  2015). The increase in the productivity will help in enhancing the situation of the organization in the market; therefore, the concerned company must take steps in order to enhance the credentials of the output. The proper understanding of the market situation of the company is also required to be judged before taking a decision as it affects the growth of the organization. Bringing in modifications in the systems of the organization based on the requirements of the market and the company’s requirements of sustaining the business will help in bringing in the improvements (Slack,   Brandon-Jones  and Johnston  2013).

Issues Faced by the Organization

There are various ways in which the company can take steps in order to enhance the promotional activities undertaken by the organization. The promotional activities that are being undertaken by the organizations are aimed at reaching out to the target customers. The influence of the target consumers on the organizational progress is huge. Therefore, the product ion processes and the marketing of the products are based essentially on the consumers of the product (Wahab,  Mukhtar  and Sulaiman  2013). The loyalty that is being created by the company through the delivery of the quality products has helped in retaining the value of the customers. Therefore every company, which seeks to make its progress, has taken steps to satisfy the needs and the requirements of the customers. It has helped in determining the situation of the organization in the market. The essence of the quality management is huge which is based on the satisfaction that the customer derives through the utilization of the value that is being created by the organizations through the products or the services. The major aspects of the change that is being undertaken by the organizations are based on the quality that is being delivered through the products. The concerned company aims at delivering the quality products to the customers which is again based on the preferences of the customers (Saeed  and Wang  2014). 

Conclusion

Therefore, from the above analysis, it can be stated that there is a process that is being followed by the companies based on the inputs and the transformation and the end results of the processes. The credibility and the profitability of the organizations depend on the quality of the products that are being delivered. It not only helps the company in retaining the customers of the company but also helps in the sustainable approach of the organization. The various elements that are being inspected in this report is aimed at easing the understanding process of the processes that are being undertaken by the organizations for checking the quality of the deliverables. The report summarizes the processes in a nut shell which helps in the lucid determination of the effective functioning of the organizations with the application of the processes. The report also helps in understanding the situation of a company based in Singapore and the processes undertaken by the company. It can be cited as an example for the better understanding of the ITO and the effectiveness of the undertakings of the company for its progress. Quality of the commodity plays an important role in maintaining with the expectations of the people. Therefore, in order to satisfy the requirements of the people, the company must take steps in order to monitor over the quality of the products that are to be delivered for maintaining the goodwill among the customers of the company. 

Possible Steps for Improvement

References

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