Scenario 1: Presenting an information session on wills and estate planning to Aboriginal people
How would we use a non-verbal communication in a job interview to “interview” an interviewer? What all different methods of non- verbal communication would be used by us in order to extract maximum information about the job and present ourselves as successful candidate for the company?
In this setting, we cannot afford to lose the interest of our audience and their interest in us is of utmost importance. The conversation has to be professional and subtle as we might not be getting nay second chance. So we are required to be peculiar as well as selective about our response and questions.
At times, many people feel that after giving good answers in an interview they are sure of clearing interviews but in reality more than the question, it is the other elements which hold important position in your selection or rejection. This includes our body language and what is known as paralanguage- these are the elements of our speech other than the words including the speed of our speaking, in notations, sighs and pauses along with facial expressions (Doyle, 2016).
Audience analysis- our audience is highly learned panel of interviewers who are sitting to hire few personals for vacant seats in their company. They have seen a lot of candidates and we are one of those candidates so they are no way fully focused on to our activities and we have to drag that attention towards us.
Communication goals- One of the more important things to ensure while giving an interview have been stated below (Cherry, 2017).
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- It is essential that we checklist our goals so that at the time of panic we do not commit mistakes because of our thought process being haphazard.
- We need to ensure that we have a frequent eye contact with our interviewer
- It is essential that we nod and approve of his/her statements at accurate spots but we need not overdo it.
- We need to ensure both long term and short term goals for entire span of interview and ensure that we have an even tone throughout and not loud at times and quiet at other times.
- We should not have a laid back posture and slouch otherwise it will give a relaxed and casual impression about us.
- The other important thing we need to ensure throughout the interview is that we do not interrupt the interviewer and stay calm and if we feel we would forget something then we should make notes and have a control over our hands and not let them fly everywhere when we are making some point.
- At the end of the interview we should ensure that we again give a firm handshake to all the interviewers and smile at them mildly as to give them a look of confidence.
Communication process- we need to ensure that we stick by our rules and keep learning and revising them each and every day leading up to the interview. We need to make sticky notes so that even while travelling we are able to shadow interview our own selves and get used to the probable questions and attitude we would behold during the interview. We should get hold some of our more sincere friends and try to imagine them as interviewers and not answer questions but just look at our non-verbal attitude, the way we present ourselves. We need to imbibe these pointers in to our normal day life so that nothing seems to be an excess during the interview and everything is a part of our own personality. In this manner we would focus on the more essential things rather than the way we are sitting, or the way we seeking and other non-verbal elements (Doyle, 2016).
Audience Analysis
Timing- This is everything and nothing can go well until we have good timing. So for this purpose our practice needs to be intense such that we do not stutter, panic or sway during the interview while over thinking in order to ensure the timings are good for our practice, delivery of words, head nod and other elements it is essential that we keep shadow practicing and imagine ourselves in worst of situations and the best of situations so that no matter whatever scenario we end up with, then we are able to handle it easily. Practice for interview needs to initiate as per our one’s comfort level and the way they are, extrovert or introvert. So this is personal choice but then practice for non-verbal skills need not wait for anyone and we should try and improve the non-verbal attitude each and every day if possible.
We are feeling that we are not getting the best out of our manager who is born and brought up in some other country. We are supposed to analyze which inter cultural communication model is required by us for improving the jeopardized situation.
In this globalized world, it was for sure that we would be facing problems such as this. The world has become more of a single community and ethnic and national boundaries exist on papers but in reality, different people from different backgrounds are coming together in order to build and run businesses and go international. So, it is for sure that not able the people can communicate with the help of different global languages spoken by most of the people. So when such situation arise, we can be irrational and the let the talent go wasted or drain to some other company or we can go thorough inter cultural communication models and learn about the other person in a better manner and more importantly, the designation here being talked off is that of a manager and he holds an important office in any given enterprise. Now similar to scenario 1 le we break down our research in to minute parts such that things remain simplified (Al- Araki, 2015).
Audience analysis- we need to realize here that the audience is not large in this scenario and hence, somewhere it becomes more difficult to say things directly to a single person and bring them under your trust and self-belief that too when the topic is such. The audience that we face is a manager from an alien country but he has got loads of talent but then we need to ensure that whatever we say illogically or angrily, it will dent our own image. So the manager is looking at us with helplessness and also with an eye to learn from us and improve him.
Communication Goals
Communication goals- There are three stages of socialization namely primary, secondary and tertiary. It is at the secondary level that we need to improve ourselves in order to improve our relation with this new manager. The secondary state deals with our predispositions about people, prejudices we create, speculate about different emotions as per situations, so this is where we need to ensure that we change ourselves and be much more adaptable and adjustable (Doyle 2016). It is important that we do not look at the drawbacks rather we should look at the positive things he bring to the table along with him from his experience from his own country. Some of the salient goals for us should be (Heathfield, 2017):-
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- Be cooperative and listen to their thoughts and if that is not possible we need to ensure that we are sharing a lot of power points and brainstorming such that we soon align with each other thought process
- We should hang out with our manager for informal meets as that will keep the tension and formality bar below par and two people would actually be able to talk and discuss without any hindrance.
- We need to ensure that we show him work of previous managers and how they have helped us throughout; this will give him jist about the track which he is supposed to follow. Once, the secondary stage of socialization is over we will more to the tertiary stage.
- In the third and last stage of socializing, we compare ourselves with others and see where we stand in front of them. Different sounds, movements, attitude and nature make us curious to look into our culture and also force us to be curious enough to look in to other cultures.
- We are supposed to follow the six step ladder model that tells us about communication skills. There also we see that it is all about not disrespecting the self-esteem of other person, being attentive to what they say, understanding them and ensuring each other’s comfort zone.
- We need to let people from their culture in the company to interact with him and ensure that we give crucial inputs to the third person before he interacts with our manager. This will make him more comfortable and trust the organization.
- (iccith.blogspot.com)
Communication process- Being at a senior post, we need to ensure that we do not hurry with every step of the process and make the manager panic and worried about his own performance rather than how the company has been putting up in the market. We need to ensure that a weekly meeting is being set up and on other days, daily inputs are being shared at the end of the day such that both manager and we don’t create a bridge between us.it is our duty to make him realize that his spot is not under consideration and he would be given sufficient time to mend himself and synchronize himself with the company and its codes. I again emphasize that PowerPoint will play a bigger role and we are supposed to make full use of it (Kennedy, 1999).
Timing- the process needs to be subtle and tidy because we do not wish to mess up everything, make the manager panic, and look at us with a lower self-esteem and attitude. This entire process should be at least dragged for two three weeks and see how he adjusts in the new place. We do not even wish to linger on the entire process for too long and le the company suffers and is speechless in front of the board of directors without any answers.
So this rounds up our scenario 2 also and we have successfully deciphered both the given scenarios and hopefully the subdivisions make the paper easier to study and understand
References
Adams, M. (2006). Hybridizing habitus and refelxivity.
Al-Araki, M. (2015). Models of intercultural communication. Sage Journals.
Cherry, K. (2017). What Are the 9 Types of Nonverbal Communication?. [online] Verywell. Available at: https://www.verywell.com/types-of-nonverbal-communication-2795397 [Accessed 4 Sep. 2017].
Doyle, A. (2016). How to use nonverbal communication at the interview. the balance.
Heathfield, S. (2017). All about Nonverbal Communication in the Workplace. [online] The Balance. Available at: https://www.thebalance.com/nonverbal-communication-in-the-workplace-1918470 [Accessed 4 Sep. 2017].
Kennedy, D. (1999). The new corporate cultures. Available at: https://www.amazon.com/New-Corporate-Cultures-Revitalizing-Reengineering/dp/0738203807
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