Comparing Financial Services Providers In Australia: Deloitte And Azure Group

The B2B model of e-commerce business

In this assignment, the Business-to-Business (B2B) model of e-commerce have been chosen. The B2B model of e-commerce business can be defined as the collaboration of more than two different business organisations based on performing several forms of business transactions. This scenario also depicts the involvement of businesses based within wholesalers, retailers or different manufacturing businesses (Laudon and Traver 2016). The B2B model of business helps different business organisations to develop a process chain based on which they would be able to enhance the flow of a wide amount of data and other preferred services. This kind of business process does not deal with individual customers but rather covers the entire business aspect. In the present scenario, it has been seen that the Australian financial service providers are making high use of the support from the government based on developing their business sector and thus serve the respective industry.

The B2B sector of business based on the e-commerce model have fostered in the recent past years. Based on latest predictions from several sources of data, it can be discussed that the new developed systems of e-commerce business would help the different companies to increase their profit margins and thus generate a high revenue model. These companies have also preferred to promote their business based on different web-based platforms such as the use of websites and several mobile applications (Askariazad and Babakhani 2015). More recently, the websites of popular brands act as a medium of communication for the companies to contact with their clients based on online chat support system, calls and email content.

The Azure Group, Australia was primarily founded in the year 2002. The primary mission of the company was to provide financial services across several business organisations within the Australian domain. The business procedure of the organisation is primarily based on the B2B model of e-commerce (Azuregroup.com.au 2019). This kind of efficient model of business has been mostly been helpful for the organisation in order to develop a global brand image. The organisation has also achieved success in spreading their business message to the global market. The company also provides a diverse range of options to their clients to call or mail their queries before the organisation based on which several financial experts would be able to come up with excellent suggestions. The organisation also provides cloud based business services and bookkeeping services for their diverse range of expectations from clients. Based on several verdicts from their internal team of management, it can be discussed that Azure Group have the earnest passion to help the different forums of Australian business to develop their concepts further (Dmitriev et al. 2014). They also help other organisations in providing them with the best kind of financial advices and services and thus also educate them in several aspects. Providing such kind of advanced services generally helps the organisation to excel in the ground of accounting and financial services and thus enrich their B2B business model.

The growth of B2B e-commerce

The Deloitte, Australia has also established their brand image in the global marketplace. They have also expanded their diverse range of services. The financial service provider has a huge form of reputation in the global market and have thus been listed within the Fortune-500 group of companies (Deloitte Australia 2019). They help in providing different forms of financial services to their new and existing clients. The range of offered financial services are based on small to vast business industries and other kind of welfare organisations. Unlike different competitors in the global market, Deloitte have also established a firm hold within the business marketplace of Australia. The Deloitte, Australia have been considered as a globally trusted brand and under this brand, there is a whole list of collaborations from various companies who have made use of the financial services from Deloitte. The Deloitte Group has partnered with 790 business partners and have thus generated a revenue of 2.015 billion dollars in 2018. The financial service provider also provides a huge range of services in different aspect of business, which mainly range from healthcare organisations, government organisations and other private organisations (Grewal et al. 2015). They mainly discuss matters with their clients, understand the problems faced by clients and thus suggest the best recommend and develop report for their clients.

The Deloitte Australia is one of the branch of the largest form of financial service provider companies in the global market. They mainly thrive to make a high level of impact in the global market that would be highly noticeable and thus the company would be able to gain the attraction of customers. This would not only provide boost to the aspect of business but would also help in motivating the different business modules for their clients and other linked business partners (Muzellec, Ronteau and Lambkin 2015). Deloitte, Australia have also claimed to have been driven with providing the best form of quality financial services to their linked customers. They mainly intend to provide different kind of advisory and assurance guidance, tax advices, financial guidance, risk analysis, preparing of economic reports and many other services.

With a varied range of financial experts within the internal management team, Deloitte have also formulated different ways of educating their clients regarding the problems faced at their ends. This would mainly help the client to gain a basic knowledge about the problems faced in order to develop abilities of closing such issues in future (Madhavaram and Hunt 2017). Over the years, Deloitte Australia have thus been extremely successful to commit their services and thus develop a high reputation in the global market.

Deloitte, Australia

On the other hand, the Azure Group, Australia have also set high aims for the internal management team within the organisation. They have also managed to gather a high reputation in the global market. They have also established different forms of business collaborations with different companies from all over the world and thus have developed a firm base in order to develop and recommend high quality of financial solutions to their clients (Homburg, Wilczek and Hahn 2014). Azure Group had primarily stared as a charted accountant firm in the year 2002. Based on delivering high quality solutions to their clients, they have gained high knowledge about the financial needs of their clients and thus have provided highly expert advices to their clients.

The company mainly aims at providing some of the high business values. These include:

• Achievement of Business and Financial Goals– The organisation primarily puts focus on achieving their business goals based on serving the clients with their financial needs. Azure Group also pledges to provide the best kind of support based on post-delivery, developing and maintaining business prosperity and articulate relationship
• Earning Respect and Trust– Azure Group promotes their business based on gaining a high level of respect and trust from their clients (Biedenbach, Bengtsson and Marell 2015). Ensuring a trustworthy environment would mainly help the organisation to ensure that more clients would embark on the organisation, which would help in promoting the business value of the organisation.
• Providing Cloud-based Support– In the recent times, the cloud based platform offers several kind of business solutions. Azure Group helps in providing their clients with an enriched cloud platform. The clients would be able to back up their services and other financial records within the website of the organisation (Ahokangas, Juntunen and Myllykoski 2014). This kind of unique option of the delivery of service would attract the attention of clients and thus they would avail the services.

Based on the discussions from the above report, it could thus be concluded that both the financial service providing business sector have put their best kind of input within their website. They have also implemented the B2B business model based on providing financial services with the help of an e-commerce platform. Both of the websites have highlighted each of the necessary information that would be required for clients to understand about their concerns. This would also be helpful for them to understand their concerns and thus they can approach to the best choice of website.

However, from the comparison of the websites it could be concluded that Deloitte could be awarded better points than Azure Group based on the factor of preference. The Azure Group had missed several points based on several categories. The main areas in which they have missed is based on e-commerce business. From the comparison of the two websites, it has been learnt that Deloitte has been in the business sector for many years and have thus understood the prime market. Thus they have been successful in understanding the concerns of the customers and thus solve them efficiently in order to establish a firm grip over the market.

References

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Azure Group, Australia

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