Nursing interview
Critically analyse, reflect and apply evidence to leadership theories and application to self and contemporary health care environments to provide nurse leadership within health care contexts.
Leadership in nursing is vital and important due to the credibility of the nursing practice and also has the responsibility of achieving a proper client and patient care. Findings have revealed that the nurse managers not only have the better retention rates and recruitment rates but also at the same time improves the outcome of the patient care. For all the roles a nursing leader undertakes, effective nursing leadership is necessary. This is irrespective of the nurses that are working in the educational field, research field or in the administrative field (Wong, Cummings and Ducharme 2013). The main motive is to provide guidance and support to the practitioners, staffs regarding the patient positive health outcome. For the newer graduates in the field of nursing, nursing leadership defines to effectively supervise and delegate others. While for the experienced nurses, nursing leadership means performing the administrative duties, mentoring, being in charge of the other professionals. There are five different types of the nursing practices that are needed by a nurse for the proper transformation. They are building trust and relationship; creation of an empowered work environment; creation of a working environment that will promote the development of knowledge and knowledge integration; sustaining and leading damage; balancing the priorities and the competing values (Pullen Jr 2016). This study is based on the interview of the two nurses and then evaluation of the interview with respect to the various nursing leadership theories.
1st nurse: An interview was conducted by a nurse leader named Jaana Seitovirta (name changed) for the purpose of the conduct of the study:
The interview with this nurse revealed certain information which is presented as follows- According to her, nursing leadership is all about respecting and believing the human dignity. It also signifies that upholding a rewarding culture, being attentive, encouraging, inspiring and listening properly. Nursing leadership puts a constant focus on the quality and the comprehensive management. The nurse that is great, whether they are managers, administrative directors or the upper-level executives all consider the above-mentioned roles as complementary. The nurse at the same time considers that instilling a feeling of common vision within the staffs in necessary and vital in the high quality of care provided to the patient. Nursing leadership must be solely based on the customer and this means that a nurse must consider a patient fully for the treatment purpose rather than solely. Jaana says that nurse leader should be considered as role models and the sole purpose is to respect and believe in human dignity, at the same time courage is equally important and vital to nursing leadership. The nurse leaders must earn their status as role models rather than considering the fact that their job title will provide them with perks. According to her, it is important to note that modern leadership style must not be based on the leadership styles of fear.
Jaana says that according to her the list of the all the desired nursing leadership is although long, however it does not include perfection. The nursing leaders that are effective have accepted the fact that nursing leaders are imperfect and through the profession, they need to grow and develop and it is similar to the nurses that report to the nurse leaders do. It is also vital to note that the values of human dignity along with the attitudes apply to both the directions- from the staff nurses towards those that manage them and also from the nurse manager to the one that they oversee. She says that her nursing career has been unusual. Her journey of nursing leadership started in the year 1968 when she was just 5 years old child and it began in the retail instead of healthcare. Jaana says that due to working in the retail industry the values of the customer service prepared her for the career as a nurse. The modern-day healthcare industry has so much service and customer oriented that the approaches that are used in the healthcare are all the way similar to the other service sectors. These sectors demand competitive advantage and productivity as the vital points. Her career in nursing began all the way back to 2008 when she graduated as a public health nurse and as a registered nurse. She initially worked in the elder care services and later as a deputy nurse manager. Later on, she went for a master in the health science degree and after completion of the program started working as a researcher. She emphasized that as a nurse she will always prefer to and stay committed to the ethical nursing practices. Her research was on the based on the rewards in the healthcare, which exclusively includes the perception of the usage of the rewards and the experiences of the registered nurses.
Janna says that in her nursing career, she has seen the working environments to change and the reason behind such changes is the emphasis on the customer orientation, multi-professional teamwork, advances in medicine, social media and internet. It is, however, important to note that the importance of the good leadership has always remained the same. She says that both in the business and healthcare industry she has worked and interacted with different leaders, directors and managers. A majority of the leaders that she has met possess the quality of the good leadership skills, however not every one of the leaders was able to live up to the ideals. She considers herself belonging to the generation Y because she started her career late. The persons that belong from the generation Y are known for their different perspectives towards the motivational needs and work in comparison to the earlier generations. She suggests that she emphasizes on the individuality rather than focussing on the different generations. She says that one of the biggest challenges is that leaders that supervise the Generation Y workers are the people that seek constant meaning towards the attention, good treatment and meaning in work.
She says that one must open one’s eyes and listen. To one of the question “should all the nurse manager and the nurse leaders have the strong background in the nursing care?”. She replies that it is necessary for the nurse managers and the nurse leaders to understand the healthcare and she does not think that it is necessary for each and every one to be an expert in healthcare. She suggests that the nurse leaders that manage and supervise must have their eyes open and have the attentive ears and must also take time to listen to the employees (Kark and Shamir 2013).
The style of the leadership must be more visible and there is a need to ask the nurses frequently about how things are actually going on and the conversation must be done face to face. This practice is also applicable for the nurse leaders at the executive level and the nurse leaders must be interested in listening to the everyday issues when facing the entire staffs. Jaana says that recent survey has revealed that the supervision which the subordinates receive from the supervisors are inadequate, especially when it comes to listening, equity, fairness, opportunities to participate. This is also in accordance with her experiences and she confirms that it is also vital to listen to the staff members, and acknowledging the hard work that the staffs are doing are all vital for the nursing leadership. She also states that the nurse leader must give a caring approach towards the leadership. In the healthcare and nursing, the nurse leaders and the managers often talk about transformational management and the lean thinking and it involves the inspirational style of leadership, coaching, motivation (Kark and Shamir 2013). She opines that it is equally important to take care of the issues that are related to the environment at work and it includes the clear vision of the future; equality; justice; adequate human resources; safe patient care; evidence-based practice; provision of high quality. She considers that nursing leadership is a powerful locomotive that consists of the staff members, patients, customers as the passengers on a train. Without the locomotive, no one will be able to go anywhere. The locomotive can function properly only when the locomotive is kept in good condition and the upgrade it whenever necessary. Self-management at the same time is necessary for the effective management of the staff nurses, nurse managers, nurse administrators. With the help of self-management, leaders can effectively counter the growing importance of remote work and teamwork.
2nd Nurse: The second interview is conducted with a nurse named Rene Steinhauer (name changed).
According to Renner, nursing leadership is unique and is similar to the standard business model, and it is also true that the leadership is derived from the business. When he was working as a disaster manager in Haiti after the 2010 earthquake, he was able to measure the results of leadership. At that moment of crisis, the injured used to die within a short period of time but with the development of a more organized team, the fatalities reduced to a great extent. He said that at that moment the priority was not profit, whereas the injured people. Over the years he has learnt that the several dynamic environments in which a nurse works and this requires a dynamic form of the nurse leadership. According to Renner, the nurses that are the most successful master the different leadership strategies. As nurse leaders Renner says, one must continue to develop one’s abilities and engage in lifelong learning. Nurse’s role is as complex as the leadership in which he or she works. Each and every nurse finds themselves in the roles of a leader or a follower. When a nurse is a follower, he or she will listen to the orders of a doctor and will also receive direction from the charge nurses. Whereas, when a nurse is a charge nurse, the nurse will receive direction from the chief nursing officer. Renner says that, as a role of a leader, it is the duty of the leader to spread the entry level of nursing. As a floor nurse or as a student nurse, the most basic duty is to display the qualities of leadership in the daily activities. When educating and encouraging the patients through the medication therapy, it is necessary to uphold the sworn duty and serve the same as advocates. There comes a time when a nurse must encourage a physician to consider an ethical perspective of the patients that are culturally sensitive. Renner says that, as a nurse leader progresses in their own career, the nurse leaders guide the new generations towards the better and safer patient care which is evidence-based (Lam, Huang and Chan 2015). Renner also says that as a nurse leader, he practices both the self-awareness as well as situational awareness. He considers nursing as a core competency of nursing. Renner even drew an analogy with a film “The Good, the Bad, and the Ugly” and like the three characters in the film accomplished their tasks, so do the leadership styles in the field of nursing.
There are different types of the leadership theories in the field of nursing like the Great Man Theory; Trait Theory; Behavioural theories; Participative leadership theory; situational leadership theory; contingency leadership theory; transactional leadership theory (Giltinane 2013).
Theories like great man theory, states that leaders are not made, they are by bit leaders. This theory also says that leaders will arise when there is a great need for a leader. The trait theory states that the leaders are born with the characteristics and traits of a leader, some of the traits are actually suited for a person to become a leader (Wong 2015). The people that will be leaders will possess the right combination of the traits. The behavioural theory states that leaders are born, however, they can also be made. The successful leadership is based on the learnable and definable behaviour. This theory of leadership does not lay emphasis on the inborn capabilities and traits, rather it focusses on what leaders actually do. These kinds of leadership theory are not applicable in the field of nursing and especially the nursing leadership (Stanley 2016).
Theories like participative and transformational theories are more inclined with the nursing leadership scenarios. The participative theory says that a participative leader seeks to involve all the other people in the healthcare scenario, like the subordinates, clinical staffs, nurses and the other stakeholders. It depends on the whim of the managers to deny or delegate the control to their subordinates, most of the participative activity exists within the immediate team (Lam, Huang and Chan 2015). It is a more democratic form of leadership and the team members are effectively included in the decision-making process. This makes the team members become more engaged in the management process, more motivated towards the goal and more committed towards the goals. The leader in this leadership theory make critical changes through the incorporation of the suggestions and prevents the reoccurrence of the same mistakes again (Xu 2017).
Transformational leadership theory- This theory is a relationship between the follower and a leader and in this sort of leadership, both the leader and the follower motivate each other to high levels. This results in congruence between the leader and the followers. The transformational leaders possess the traits of a charismatic personality and strong vision. The leaders motivate their followers to adjust the inspirations, opinions, expectations and to work together for the common goals (Kark and Shamir 2013). This leadership theory also includes four components: personal consideration, intellectual stimulation, strong motivation, ideal impact. Transformational leadership is based on the bringing change and the leaders that practice such a leadership style motivate his followers to achieve the goal, empower the goals and share the visions. This leadership style focusses on building trust with the followers and the connection is established through the honest, fair, open connection with the staffs through the independent decision making. The leader effectively uses the effective communication in order to guide the staff and help in achieving the goals (Sadeghi and Pihie 2012).
Conclusion
Thus, from the above discussion, it can be concluded that nursing leadership is essential for the effective delivery of healthcare in a clinical setting. The nursing leadership is essential in order to guide, supervise, manage the clinical staff, nurses and the other workers so that the complex cases of health complications are effectively delivered. The effectiveness depends a lot on the leadership style followed and the underlying principle of leadership. This study includes the interview of the two nurse leaders and at the same time evaluation of the principles and the type of leadership followed by the same
References
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Lam, C.K., Huang, X. and Chan, S.C., 2015. The threshold effect of participative leadership and the role of leader information sharing. Academy of Management Journal, 58(3), pp.836-855.
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