Data Collection And Analysis For Project Problem Solution And Execution Plan

Problem Statement

The main purpose of this particular study is to explore of procedures which are used to establish framework for managing reengineering practices into the private clouds. A case study is selected to analyze the re-engineering business practices into the cloud network. The Reinvention Network is implemented of cloud based server in their network functions. Process framework helps to manage re-engineer practices into the cloud based server helps selected client organization to implement of cloud technologies (Doumeingts & Browne, 2016). The cloud technologies are consisted of agile and flexible IT infrastructure resulted into business agility. The collected information is kept into secured computer files. The files are being backed up to avoid of losses to collect of data as there are malfunctions of computer and deletion of files. This research study is based on achievement of best cloud server for the client to eliminate current problems that the organization is facing in their existing business operations.

Novikov et al., (2016) stated that business process re-engineering is radical changes with shorter period of time. The changes are being achieved by business process workflow, measurement of business performance as well as adoption of the information technology. The organization is implemented of collaboration tool for their business which helps the organization with collaboration, file sharing, knowledge sharing, video as well as documents among the team situated all over the world. The organization is used of Podio collaboration tool as it is a flexible as well as customized online platform for the collaboration as well as work with the team. The feature of this collaboration tool is share file and project management (Chang, 2016). Podio is a cloud based collaboration service that organized the team interaction, business processes as well as data content into the project management. The organization can select of business applications from the online app to store and build as per the project requirements.  

The purpose of this particular study is to investigate on effectiveness of the collaboration tool among the team members those are involved into collaborated group. The study is designed to provide the client organization with information they are required to select of collaboration tools to meet with the project objectives. The business functions of client organization are faced of various problems such as the organization is not functioning in proper way as per business requirements. Due to lack of collaboration among the project team members, it is hard to understand client’s requirements and manage cloud based platform. The stakeholders those are involved into the project work are project sponsor, project manager, data analyst, document and minute taker and researcher. All those stakeholders are involved into the project work to implement of collaboration tool. As the organization is faced of problems related to collaboration, file sharing, knowledge sharing, video as well as documents sharing, therefore collaboration tool which helps the client organization to collaborate and support group of team members to accomplish of the project goals. The proposed collaboration tool is such an online collaboration tool which lets people work in real time over internet.  

Project Objectives

The aim of this research study is based on implementation of enterprise system for the organization so that the company can analyze re-engineer processes for the business practices. Following are the objectives of the project study such as:

• To analyze enterprise system implementation available for The Reinvention Network and analyze best cloud solutions for the company
• To design of proposed framework and display new business forms once there is execution of proposed framework
• To complete the implementation work by June 11, 2018
• To link of business management, client project management and research management systems by use of cloud based applications

Drucker (2014) stated that collaborative learning is fostering development of professional skills like the accountability of individuals, communicational skills and providing of feedback. Various collaboration tools are required to facilitate of online collaboration and files sharing. This study is focused on utilization of collaboration process model for classification in various categories such as communication, resource management in addition to project management. Luo, Shi and Venkatesh (2018) argued that when the employees are working together, engagement is tend to increase when use of online collaboration tools. They can share of thoughts and ideas with each other. They can update the project progress as well as keep open with line of communication. Giachetti (2016) discussed that main purpose of the collaboration software is enhancement of organizational productivity of individuals in the organization to achieve of project goals. Banerjee (2015) argued that implementation of collaboration software are critical business decisions. It is required to assess the factors and requirements in relation to the business. According to Morden (2016), cost of collaboration software is varied from vendor to vendor in addition to based on features of software. The features of collaboration tool are file storage, customization, integration with applications and advanced security among the team members.

Kulkarni (2015) noticed that the tech based solutions for the companies are influenced by means of technological progress in addition to data driven business situations. The tools are used of full featured mobile abilities, workflow management and share of bigger files. According to Mohapatra and Choudhury (2016), the software developers as well as vendors are realized that the product are working for people those use them and not for the companies those buy them. Vendors are striving to keep improvement over collaboration products to help people work better. Vom Brocke et al., (2014) stated that the proposed collaboration solutions are offered larger storage spaces for the files, but it is required to store as the company’s data are accumulated. The collaboration platform can have matching speed in addition to ability for handling sharing of larger data. They can automate messaging as well as chat software to automate the tasks into the project workflows. It makes the collaboration processes less time consuming.    

Podio is online collaboration tool and project management software which provides the users with central place for the teams to communicate with the team members. The proposed tool is offered collaboration solutions to unmanageable emails in addition to disconnected systems. The users can able to chat in real time, store as well as share of files in context of work and using one application. Iizuka, Iizuka and Suematsu (2015) stated that this collaboration and file sharing solutions can customize the solutions with simple drag-and-drop. Features and benefits of Podio collaboration software are as follows:

Task and project management: Podio project management software is allowed the users to create as well as assign of project tasks. The tasks are integrated with workflow of company so that the tasks are created as progress of work as per business processes of The Re-invention network (Stark, 2015). The users can able to create templates which will capture all related project information.

Related Academic and Commercial Research

Chat and meetings: This project management software is considered as modern collaboration tools that can bring the project content, business context in one place. The users can directly overdue the project deliverables (Ahmadi & Abadi, 2016). The project meetings are consisted of agenda and also minutes which are stored into searchable places.

File sharing and document management: Harwood (2017) discussed that as the cloud applications, the users can upload as well as share of files at anytime as well as anywhere. The users can store in Podio with an unlimited spaces and access as well as share from the applications like Google Drive, Dropbox and Evernote. All the project documents are stayed into the system for future references. It works with the cloud storage applications, email, excel and more.

Task management: vom Brocke, Zelt and Schmiedel (2016) investigated that with the collaboration tool, the users can break larger projects into simple with allocated tasks. The labels are added in task to help organize the project work. The files are shared properly through status posts, chat messages and attached to tasks within Podio.

Extensions: Podio is offered features add-ons which are built by the third party. The project management tools are included of tools such as Gantt chart and tracking tools (Banerjee, 2015).    

The pricing plan of the collaboration software is that it offers on per employee per monthly basis. It is paid based on month-to-month as well as annual basis. The basic plan for this tool is $9 on monthly basis but it provides discount of $7.20 when paid on annually basis. The target market of the software is for the individuals and project team of any size, type of business and industry, team in addition to client collaboration. In this project study, the proposed collaboration tool is Podio as this modern tool can require of project centric environments as email and spreadsheets have limits. Alrabiah and Drew (2018) concluded that the project management software provides place to communicate but it is also offering flexibility help the users to implement changes in business requirements. Leung et al., (2018) stated that the software helps the businesses to consolidate content into single space, streamlines the communication among team and provides virtual workspace for the business projects.  

From the customer review, it is analyzed that Podio provides help for the project management purposes as the platform is offered higher customized in addition to flexible settings to adapt internal user interface to the project requirements. The goal of this project is to find how effective Podio is in respect to the customer’s review. After analyzing 20 customer’s reviews, it is observed that Podio software is flexible. The tool is customized, little hard; best feature and moderate (Mashhadi, Azar, & Shahin, 2015). It increases communication as well as collaboration among the project team members. Most of the customers stated that the tool has efficiency and it has no phone support. The tool is not secured so much. As per few customers, Podio tool is time consuming and expensive.

Collaboration Tool

It is found from the study is that the collaboration tool is communicated organized and worked done into one place by means of Citrix Podio. It is customized to fit how to run the projects properly and effectively. With organized projects, it will slow the team down to get status related to project work. Giachetti (2016) stated that the collaboration tool helps the team to communicate as well as organize things for facilitating completion of project tasks. With use of this collaboration tool, communication is being tracked as well as organized. Whether there is requirement of urgent message from the member to share of information, Podio collaboration tool is put in conversations into one place for easier monitoring. Maryam and Khan (2017) discussed that updates as well as changes are to be done in real time such that the project is to keep on the proper track. Podio has consisted of tools for collaboration, management of task, file sharing, and meeting of project schedule long with integration of chat. The tools are being integrated into one of platform to make sure about workflow, effective management of project tasks and team informed so that the project work is to be proceeding as per scheduled timeline.

It is found that the benefits of Podio are that it is used to manage, assign as well as automate the workflows for each of project team members for proper collaboration along with faster completion of project tasks. Panayiotou et al., (2015) argued that the roles are defined properly and custom tool are helping the team to make improvement over delivery time in addition to relationships. Aside from the project team, usage of Podio platform is easier, faster communication and keep each of the party updated with regards to the project status. Podio is provided visualized reports to offer an overview of the work progress. The records are being created into the application to display wider selection of the project layouts along with organize the project work. Muller et al., (2016) noted that the reports developed with use of collaboration tool enables to view as well as display of project budgets, time remained on project deliverables as well as others. Podio tool is customized much field imaginable to build and require. Alles et al., (2018) discussed that functionality as well as adaption of external applications and useful add-ons are provided the platform with more functionality which requires time as well as effort to search in another system. For the smaller organizations, it is started with free plan; however it is required to benefit the business operations of selected client organization. Collaboration features are included into the proposed Podio tool so that the businesses functions are developed on time (Getele & Jean, 2018). The tool has good chat feature so that there is instant chat as well as email features with benefit that the conversation is being saved by means of Podio. It makes video calls into the product.

The main concern of business process re-engineering is rethinking as well as redesigning the business processes to obtain sustained improvement over the project cost, quality, service, flexibility as well as innovations. Various models are to be proposed for undertaking BPR, while there is no existence of any integrated methodology for BPR. The purpose of BPR methodology is redesigning of new processes as well as satisfaction of current requirements of organizations. Process innovation means performance of the business activities in newer way. Gruber et al., (2015) stated that innovation is concerned with creating as well as developing new ideas in addition to solutions which help the organization to think better. Victor and Joe (2015) argued that innovation model is focused on one innovational aspect. Daft’s innovation process model is emphasized of innovational stages which provide details on innovation process. Innovation has some methods that help the organization to encourage findings of new things such as Brainstorming, Delphi, Lateral thinking and Synectics model. Those methods lead new ways to perform job and redesign new processes which the organizations are trying to find out into process redesign (Mohammed, 2015). The stakeholders, customers, laws, advanced technologies as well as external innovations are external motivations which warn organizations bout making new changes into the business environment.

Podio Collaboration Tool

According to Hamza (2015), innovation processes are redesigning the business process based on three main stages such as ideation, incubation as well as demonstration. Into the ideation phase, new ideas are formed, grew up into the incubation phases and demonstration into the final phase. Those phases are to be explained into six stages such as:

Recognition of requirement for the process innovation: The initial step is requirement of innovation. It is not achievable unless employees are being involved into ineffective processes which motivate changes into the business process. The employees should understand that older processes neither help organizations to achieve goals and satisfaction of the customers. Hall and Bowles (2016) discussed that the organization should provide innovating environment, and the managers can trust the employees to think about new business process in addition to ideas. Morden (2016) argued that three innovational processes are used in first step of redesign such as brainstorming, Delphi and nominal group. Both Delphi and nominal group are proper where good ideas are existed about new business processes. It is being believed that nominal group methods are not suitable at starting of redesign stages.

Thinking about old processes: The business processes are investigated regards to theoretical foundations. Excursion methods are helping people to think about the problems in older processes (Wong, Tseng, & Tan, 2014). Brainstorming is such a technique which helps people to think about new processes. Synectics methods are used to expand new ideas related to business processes. The methods are provided base to think about issues of older processes.

Designing and analyzing new processes: In this particular technique, brainstorming technique is used which encourages people to think about new ideas. SCAMPER is vital to develop ideas related to new process. People should provide answer how it can replace things and processes, and combine with new processes (Corradini, Polini, & Re, 2015). After redesigning of new processes, it is required to analyze by Delphi technique. It is required to receive opinions of experts about new processes for validation of new design. The new design needs of feasibility study as well as reviews jobs along with new resources. Business process reengineering (BPR) is such a tool which helps the organizations to make improvement over quality, customer services, cutting of operational costs in addition to become leaders into research domain (Fosso Wamba & Mishra, 2017). This particular paper is conducted with aim to collect as well as review work done in field of BPR as well as quality management.

Defining details and communications among processes: Vanwersch et al., (2016) stated that there is relations among new processes between older and newer processes should be examined. Morphological analysis is helping to define connections as well as communications between new processes.

Designing new structure and system: Eastman (2014) investigated that redesigning processes changes into organizational dimensions, therefore the organization is required to design of new structures based on new business processes by use of Morphological analysis. This method defines new information systems by analyzing details regarding new processes. It is required to use of Delphi technique for designing of new responsibilities.

Resource allocation and implementation: After redesigning of new processes and required changes into the organization, the employees are recruited and trained for new processes necessitate. The organizations are required to recognize responsibility of process owner as well as require promoting change management. Morphological analysis is used to align new processes and structures (Truong & Le, 2016). The new processes can provide new opportunities into the business environment to revise organizational goals by use of brainstorming techniques.         

Figure 1: Conceptual framework of research study

(Source: Created by author)

Construct	Operationalization
Renovation	This construct is measured using removal of non-value adding activities.
Automation	This construct is measured based on level of use of IT and infrastructure of IT
Networking	This construct is measured using easy of commutation, accessibility related to organization information, link the managers to various sections.
Delivering speed	This construct is measured using reduction of delay to serve the customers, faster interaction, and faster in decision making.

Into online collaborative learning, the students are used of text posts for communicating with the instructor and also peer. Collaboration is indicator for engaging the student in online learning tasks (Iqbal, Nadeem, & Zaheer, 2015). The web based collaborative learning environment is developed for realization of proposed collaborative e-learning model. It is evaluated based on collaborative learning for the online courses. Podio is selected as collaborative learning tool that is flexible social collaborative business environment and contributed to goal of process which will maximize the business outcomes (Zancul et al., 2016). The methods for project management are designed to help the team and department in respond to unpredictability of constructing software through repetitive work. The framework relate to collaboration is shown to promote collaboration by stressing benefits to work with the cross functional team to encourage stronger communication between the business owners and face-to-face communication between the team members. Therefore, for purpose of brainstorming as well as sharing of knowledge is across the teams to get certain tasks. The spaces are built to the user friendly such that the teams can track the changes made by the team members. Collaboration helps the team members to schedule the team meetings so that the employee are struck to the technical problems, easier to notify IT as well as receive of speedy resolutions into the business processes to make success into IT projects. As there are globalization, outsourcing as well as remote workers and also mobile platforms, therefore it becomes common place into the business world. The business is required to adopt of agile approaches will facilitate collaboration by means of IT. The factor which contributed to adoption of the problems for collaboration tools is related to technology design processes used in the companies which create of collaboration tools. When designing of the collaboration tools, the designers are employed methods focused on the individuals.  

Sohn et al., (2015) stated that research philosophy is adopted assumptions based on chosen project topic. Mackey and Gass (2015) pointed that assumptions are to be taken to conduct the study such that proper project outcomes are provided. In this study, the project outcomes are based on analyzing of collaboration tool for purpose of collaboration, file sharing, documents and communicational purposes. Under this method, critical thinking is required for evaluating selected project topic. In this particular study, positivism is selected which help to analyze hidden information on selected project topic. This method helps to analyze re-engineering into the business practices so that the business functions are being developed. As this particular study is based on analyzing of business practices using business engineering process, therefore proper information are collected to analyze the problems that the business is facing. Taylor, Bogdan and DeVault (2015) acknowledged that this research philosophy is critical to explain in precise way. This selected method is based on idea that science is only procedure to learn about truth.

Lewis (2015) stated that this method is based on quantifiable observations which lead towards statistical analysis. This method helps that the researcher is independent form the project study. Glesne (2015) argued that positivist study is adopted of deductive approach and related viewpoint that the researcher is required to concentrate on facts which are real. This philosophy is dealt with nature along with development of knowledge. This method helps to build of logical statement on selected topic which helps to analyze hidden facts in addition to information. With use of positivist approach, the study is being undertaking in value free way (Flick, 2015). It is consisted of high structured methods to conduct the study.  

Silverman (2016) stated that research approach is followed by the researcher to carry out the research study. In this particular framework, research approach is used in this study is deductive approach. This particular approach is concerned with deduction of project conclusions from propositions. Deductive approach is tried to study concepts based on analyzing re-engineering of the business practices. This approach is suitable which is related to select topic for understanding the analysis. Ledford and Gast (2018) discussed that research approaches are plans as well as procedures for the study that span steps from broader assumptions to detailed methods of collecting data, analysis along with interpretation. With use of deductive approach, it is possible to do practical analysis on collected data. Smith (2015) said that it permits the researcher to analyze of data from sample and then provide conclusions about unknown populations. The analysis study requires understanding of how to make sense of images such that the researcher can look for patterns and themes.

This project study is carried out with help of deductive approach consisting of theories. Panneerselvam (2014) analyzed that deductive approach is being taken into considerations with positivism along with natural scientific models. It is concluded by research approach as deductive in nature. Selected research approach means of proper theories as well as hypothesis to solve the research problems and tests the theories with use of empirical observations. Deductive reasoning is constituted of valid reasoning that is impossible to accept premises but rejection of the project conclusions (Quinlan et al., 2019). This approach is constructing theory of re-engineering starts with specification of project objectives to implement of enterprise system provides collaboration and file sharing features. The researcher is required to develop of logical structure based on assumptions to reach the objective along with project goals. Validity of the research theory deducted from process is dependent on ability of researcher to identify various components of re-engineering process and interrelations in logical way.    

Bryman and Bell (2014) stated that research design is taken as plan to perform study with maximization of control over the research factors that obstruct with strengths of research findings. The research plan is such a plan which described process to collect data and analyze it. Descriptive research design is used to provide detailed processes involve with analyzing re-engineering with business practices. Chosen research design is used to finish structure of this study to identify areas of improvement due to implementation of online collaboration tool. Dang and Pheng (2015) discussed that use of examination plan enables to choose data on attributes of precise individual to perform required tasks. Throughout use of this research design process, distinctive components are taken in addition to justifiable. Wiek and Lang (2016) concluded that research design is such a strategy which is specific than plan included of methods to collect as well as analyze of data. Therefore, the researcher can analyze the research objectives as well as problems encountered into this particular study.  

Walliman (2017) stated that data collection is a process to collect information from relevant sources to search for answers towards research problems and examination of the project outcomes. The collection methods are influenced by data collection strategies, type of variables, accuracy needed and collection points. Direct observations are making measurements which are considered as accurate method for various variables. In this study, primary data collection method is used which provides of original information (Jamshed, 2014). Primary data collection is population sample using the collected data. First step is taken to determine target population. The sources which are taken as primary data are online survey, observations and focus group. It is required to support this study to persuade audiences to recognize positive point of view (McCusker & Gunaydin, 2015). It is a process to gather in addition to measure information on variables of interest in proper way that enables to answer stating research questions as well as evaluation of project outcomes.   

The methods which are used to collect data are qualitative research methodology. The researcher is used of online survey web based tool, feedback of the employer and reviews to gather data; survey questionnaire is used to get information as well as feedback through use of questionnaire about how the collaboration tools are affective from one user. A technical survey is conducted among the employees for cloud based online tool. The researcher has captured of recent customer reviewed from the collaboration website as well as ratings are indicated how much the collaboration tools are useful for their customers. Observations method are used as qualitative research methods, involved various study sites and articles which are included with team meeting discussions. Selected data analysis method is focused and involved with naturalistic approaches to the subject matter (Alfaro, Avella, & Mejía-Villa, 2016). It is attempted to make sense and interpret to bring the study in nature. The researcher is collected of open ended data with primary intent to develop of themes from gathered data and information.

The data collection approaches for the qualitative research is involved with direct interaction with the individuals on one basis, and direct interaction with the individuals into group settings. Qualitative research data is being used as it is a time consuming, where the data are collected from smaller sample than would be case for the research approaches. Therefore, it makes qualitative research more costly (Neuman, 2016). The benefits of this research approach are that the information are richer and has deeper insights into the research phenomenon. Therefore, main methods to collect qualitative data are survey, focus groups, action research as well as observations.

A sample is being taken from target population which are being researched. When the sample is adequate, then it will have same characteristics of the research population. The sampling methods are those methods which are used sample from population by reduction of more convenient size. The sampling techniques are used when the interferences are to be made about targeting the population (Alvesson & Skoldberg, 2017). The target population are to be selected and chance to select one object is equal to chance to select of other object. This particular method is used with surveys about the population those are obtained from sample. The sampling frame is referred to population under proper investigations. In order to decide proper sample size, the larger the population it is more accurate generalization about the population. Higher response rate is required as higher response rate is representative with sample of population (Al-Samarraie & Saeed, 2018). Sample size has effect on how the sample findings are represented the selected population. In this particular study, the selected sample size is 20, where 20 customers are used to perform online survey, take feedback of employee in addition to review to gather of data. For those customers, technical survey is conducted and the researcher has captured of recent customer reviewed from the website based on the ratings which are based on various features.

The report is based on re-engineering business practices for cloud-based network operations where the re-engineering guidelines are ensured about development of common application software to be configured into the business applications. It is imperative that the applications are being developed to make them standardized in addition to compatible to host and run across the states (Razmerita & Tan, 2017). This requirement is translated into development as well as roll out of the product cloud enabled application that can run and also hosted to configure them as relevant processes with minimum customization for rolling out the services into shortest time. From the past 12 months, there is adoption of collaboration software which is taken as biggest trends (Razmerita & Kirchner, 2015). Collaboration tools are making improvement into the business to enable better communication along with an increase into productivity of business. A survey is taken of the 20 customers so that it is analysed that the organization are used of cloud based collaboration tool to share of files, knowledge sharing along with vide sharing among the project team members. Razmerita, Kirchner and Nielsen (2016) discussed that Podio is a cloud based collaboration tool that can supply of web based platform towards team interaction, business functions and data content into the project management. There are various standards which are available into the software engineering lifecycles that is ensuring about quality product development as well as scope towards continuous improvements (Merz, Seeber, & Maier, 2015). It is required that software engineering standards are being adopted throughout initial stages of development lifecycle to make sure that developed solutions are meet with quality certifications along with security testing. As part of software engineering, it is required to use of technologies which are developed into open standards (Kirchner & Razmerita, 2015). Minimum customized and maximum configurations approaches are to be adopted.           

The goal of the artefact evaluation is to be effective in respect to review of customers. Therefore, there is analysis of 20 customer feedback from the website of Podio where the particular data are based on how the collaboration software is effective for small, medium and large size organization (Muller, Leite, & Silveira, 2015). The factors which are taken into consideration for analyzing Podio software are flexible, customizable, increase communication and collaboration, efficiency, phone support, overall complex and moderate and time consuming or expensive. At first, the researcher has provided with positive feedback such that among 20 customers, 16 customers said that Podio collaboration tool is flexible, 15 of them said that it helps to increase into communication and collaboration. 9 of that customers are provided feedback that Podio has efficiency and customizable in addition to integration. 4 of them said that it is less flexible and 3 of them said that it is hard to customize. Based on flexibility, there is wider range of available applications; Podio is used into the industry as best full package software (Yadegaridehkordi et al., 2018). Podio is customizable software program which allows building the program with no need for particular knowledge’s. The development team of Podio is accessible towards customer’s feedback and the users are agreed to receive of dependable support. The users of Podio is claimed that implementation of software will make improvement over long distance communication among international clients. El Mhouti, Erradi, & Vasquèz (2016) concluded that Podio is an average project management system. Due to unlimited storage abilities, Podio is a file sharing tool that is integrated with major file storage and file sharing services included of Google drive, and Dropbox. The collaboration software has provided with lot of efforts to provide various third party integrations (Mendoza, Diaz, & Silva¸ 2018). The software is provided with open API those can choose and design own integrations.  

Apart from these upsides, there are also some downsides of Podio collaboration tool and the researcher analyzed the negative feedback out of those 20 customers. 4 customers said that it is time consuming and expensive, 3 of them said that it is hard to integrate with third party application and complex. Whereas, 2 of them said that Podio is not supporting mobile application and not secured. The downsides are included of limited time tracking. Podio is not come equipped with the stopwatch timer and capabilities. Time tracking is being incomplete to elective timesheets that can build with the application along with inhabit with the data. Podio is simpler than build-to-order program, where the users are found it to complicate for everyday usage (Podio, 2018). When the end users are thinking about project management software, then Podio is involved with too much of time in addition to effort. Podio protects the safety as well as privacy of the users but its security is low as there is less secured of host, low secured encryption and also unrestricted access to the employee’s information.     

Online customer review:

Figure 1: Podio online customer review

(Source: Podio, 2018)

Apart from Podio software, there are also some other collaboration software which are used into the business applications such as Zoho Cliq. It has features consisted of document management, drag as well as drop file sharing, channel based permissions and team video calling. It is allowing the team members for real time communication, sharing of audio and video files.  It is provide with mobile applications for iOS and also android devices. Zoho connect is a cloud based collaboration software has features of customized application builder module that allows the users for designing the applications. Samepage is also software with features of sharing of files, managing of tasks, calendars and editing of spreadsheets and other in real time. It provides suite of the project management tools and communicational features. Dropbox business is a cloud based file sharing tool allows sharing of files and sending request to each and every one end users. This collaboration tool helps for tracking actions that are done into the files. The team members are organized and keep the workflow. This tool has provided of admin panel to control the documents and files.

Samepage is allowed of direct file editing and eliminate hassle of cycle to upload as well as download to collaborate with others. The user interface of this tool is awkward, cramp of layout and navigation is fluid where there is on learning curve. It has ability to collaborate in real time with the client, such that there is creation and execution of digital marketing to grow into the business. Improvement of business productivity, effective project outcomes of clients and reduction of cost are main functions of this collaboration software. Main issue of this collaboration tool is pricing. It is best tool to share of files across the team and devices into the business (Samepage, 2018). It can keep the license cost as well as boost into number of users.  

Online customer review:

Figure 2: Samepage online customer review

(Source: Samepage, 2018)

Zoho cliq is easier-to-use communicational as well as collaboration tool that has free version. It is free version that has worked just fine. It is facilitating of communication with the team as well as allows sending of quick files. As per the customer, the issue is periodic delays among messages arrived and showed on web platform through use of mobile applications (Zoho Cliq, 2016). It is required of some improvement but is good tool to do communication easier and faster.

Online customer review:

Figure 3: Zoho cliq online customer review

(Source: Zoho Cliq, 2016)

Zoho connect is figured out simple interface. It is a streamlined communications and required of documents that are accessible than using of box.com. The user support is low. This collaboration tool is streamline the communication and reduces time spent to collate the information for the board meetings. It can also eliminate need to shuffle throughout piles of paper to find out required reports (Zoho connect, 2015).

Figure 4: Zoho connect online customer review

(Source: Zoho connect, 2015)

Dropbox business collaboration tool is satisfying both businesses as well as personal requirements when it comes to share of files as well as synchronization. It is an easy-to-use platform as it is simple interface as well as proper design. The issue related to this tool is getting allocated at higher price. There is an increase of number of user’s per account and reduction of license cost (Dropbox Business, 2014). This tool is highly recommended as dropbox business has consisted of file sharing abilities for the business.

Figure 5: Dropbox online customer review

(Source: Dropbox Business, 2014)

From the literature review, it is analyzed that an emerging trend into the research theories in human learning is emphasized with project collaboration, creative process as well as use of new advanced technologies. According to Muller et al., (2016), there are various changes into modern society that can form basis for change into learning theories like rapid development as well as application of new technology that are formed and continued to form of qualitative opportunities for interaction as well as collaboration purposes. Collaboration tools are that tools which allow knowledge workers to explore and share content related to research purpose. The research is analyzed that Podio is best online collaboration tools which is flexible as well as customizable online platform for collaboration as well as work with the project team (Iizuka, Iizuka & Suematsu, 2015). The features of this online tool is share file and project management with integration of Dropbox, Google drive, Evernote. The selected research methodology is qualitative that is part of the data collection techniques. There is proper use of online survey web- based tool, feedback of the employer and reviews to gather data, survey questionnaire to get feedback on effectiveness of proposed collaboration tool (Luo, Shi, & Venkatesh, 2018). The ratings which are provided by the customers on the tool indicated how much the Podio tool is useful for their customers.

The Podio collaboration software tool is easier to use as well and customize, so that the features are working effective. It is a best place to collaborate in management of project work. There are greater organized as well as updated data with drag and drop feature to integrate with other applications along with programs (Corradini, Polini, & Re, 2015). Podio is helping for the project management purposes as the platform is offering higher customized as well as flexible settings to adopt with the external user interface to requirements or characteristics of project. Podio’s user friendliness is larger personal opinions. It is found that the proposed collaboration tool has a well maintained customer support that is heavy into the educational materials (Sohn et al., 2015). Therefore, Podio is flexible as well as customized online hub to work and communicate with others so that it becomes user friendly and also growing the business. It is highly flexible, customizable and scales easier to growth of organization. Most of the authors stated that it is best online collaboration tool that is ever tested (Doumeingts & Browne, 2016). It is best application into the marketplace modules which can help the business from scale to human resources along with project management. Therefore, Podio is provided with customisation with the other application in addition to useful for the business solutions. From the Podio review, the users those provided with positive review is liked customizable as well as flexible the system is to make it possible for fitting with business requirements. There are some negative reviews related to Podio such as less secured, not supported mobile application and expensive.

This particular chosen research topic is helping to expand of knowledge on the online collaboration tools. In this particular study, there are some research limitations and defined project scope. The limitations of this study are time constraint. The researcher has lack of time to do further research on other collaboration tools expect five which are mentioned in this paper. Detailed analysis is not possible to do because of cross sectional study which leads to limitation. Due to budget constraint, the researcher is faced of issues such as lack of budget estimation, lack of fund to perform study. Therefore, it provides effect on quality of study. The participants those are concerned with this study are not focused on motivational factors. The participants are not motivated by management level to work and provide results based on selected research topic. Concerns regarding reliability are a concern for this particular study.

Following are recommendations which are stated into the study based on selected collaboration tools such as:

Scalability: Into Dropbox business, two main factors are required such as extensibility as well as scalability. This collaboration tool is mobile friendly, therefore can access via virtual every channel.

Free version: Podio is recommended to use of free version with limited users to ensure that the application is such that it can able to work. It will help to practice making custom workspaces.

Perfect project management software: Samepage is proper project management collaboration software to communicate with various business as well as group options.

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