Development Of An Online Booking Management System For Agriculture And Lifestyle Shows

Project Description

This particular project defines the details of a project named as Riverina Agriculture and Lifestyle Show (RALS), organized by the Virtucon and Globex Company. Both the companies have put equal efforts to improve the traditional ticket booking system into advanced and online ticket booking system. It has been found that, The Information Technology based well known company named as Virtucon serves a consumer focused service to the consumers. The time for service efficiency also increases with the increasing rate of technology adoption. RALS community has developed the existing business process for ticket booking and show organization as well.  The RALS committee has decided to expand their existing business approaches from the manual ticket booking up to the advanced online ticket booking. From the current locality respectively up to 500km and 700 km ways two different shows have been arranged by the management authority of the Globex Company. In order to meet the requirement of the consumers the company is also willing to improve the system to an error free one.

In order to share the skills and knowledge regarding different agricultural ideas the RALS committee has decided to arrange the ALS program for their consumers over the past 17 years. However, from last 2 to 3 year due to lack of technical usage the company is facing major level of challenges both form the business and consumers perspectives. In order to mitigate these issues the company has evolved an advanced online ticket booking system instead of the manual ticket booking. It has been expected that the issues associated the manual ticket booking would minimized with the implementation of online approaches. The operational facilities that the company is expected to achieve after the implementation of online ticket include the following:

• The users need not to visit the community for booking the tickets for the RALS show
• They are not required to wait in the large queue
• They can use online payment for the consumers as well
• Additionally advanced security approach is also available with the online ticket booking system
• Based on the membership of the consumer’s different offers are also available for the consumers

Apart from this, additional functionalities and business operations are also associated to it. The exhibitors of the RALS community are allowed to make calls as per their expectation and requirements. In order to get to know more about the show passes, the site of the exhibitors are also allowed to visit by the consumers. With a timely manner the consumers could ask for different passes and even boo advanced passes for the ALS shows. The show is also categorized in different parts such as machineries, products and rural supplier’s details as well. It means that the clients could access for the desired show and passes availability from the developed online system. It is assumed that, if the project team members serve their roles and responsibilities accurately then, the business and operational requirements would meet the requirements of the consumers.

Exhibitor Booking and Payment

Technical knowledge: RALS community initially uses manual ticket booking system for their consumers however, while using this particular online system, the community was facing many challenges those are not at all helpful from the business perspectives. In order to convert the traditional ticket booking system to advanced online ticket booking system the project team members are needed to have proper experience about the technical development. With the help of the online system the issues associated to manual ticketing will be reduced and even the system complexity will also minimized. The other set of ideas that the project team members must have include the hardware, software license and internet security as well. Security is the most important thing that the project manager and the project team members must consider. With the help of accurate security approaches none of the external and unauthenticated users would be able to access information from the data storage.

Communication skills: Communication is another most important thing that project manager and the project team members definitely should consider. Four different types of communication approaches are there such as upward, downward, horizontal and pen communication. All of these communication approaches are very much helpful and based on the type of the business and services the project manager should develop the communication plan. It is expected that wt the help of the open communication the project manager and the project team members would be able to share their point of thoughts with the others. Even, the project team members could also develop creative ideas with positive energy. Open communication is also able to serve creative platform to the consumers.

Leadership skills: Leadership is another skill that helps the business organizations to gain enough level of efficient competitive advantages from the competitive market. With proper leadership and motivational approaches the project manager would be able to gain the project objective and project goal successfully. Besides proper management skills, a motivational skill is another important thing that each project manager must possess. It would help the project team members to get engaged to their job roles professionally. In addition to this, with the help of this approach the project manager can also lead its team members towards the positive business direction.

During the analysis of the project objectives, the details the RALS community and ALS project have become clear and the identified team goals are as follows:

• To define the project goal including the difference between traditional manual ticket booking and advanced ticket booking
• To define the issues associated to the traditional ticket booking system
• To implement an automated and secured service for the consumers
• To deliver reliable, flexible, affordable, quality and on time service to the consumers

For successful accomplishment of the project the tea values those have been highlighted are as follows:

• The multitasking ability of the project manager and the project team members  
• Time management capacity of the service providers  
• Proper cost management ability of the finance and project manager
• Before and even after the implementation of the project, the project manager should try to engage the project team members on a line
• The project manager should arrange accurate issues solving factors

Detailed Reporting

Not only the project ideas but also certain code of ethics are also needed to be considered by the project team members, The code of ethics considered for this particular project include the following:

• Professionalism
• Project competency
• Honesty
• Quality life enhancement
• Development of each professional
• Dominance for the interest of the public

In order to meet the requirements of the consumers certain steps are needed to be followed accurately by the project manager and project team members as well and the project rules and expectations for the project include many components. The project manager should consider continuous project development phases with a sense of urgency requirements. The project manager should develop a communicative and visualize project deliverables following step by step completion phases. In addition to this the project manager should develop proper risk management plan and open communication plan as well so that the project team members could share their point of views with the project managers and other executives.

In order to develop any project successfully certain steps are required to be followed by the project manager and project team members accurately. If any of a single phase is found to be missed then at the execution phase it would definitely face major issues. In case of RALS community organized ALS project, the different steps those have been considered including project initiation, project planning, project execution, monitoring and control and project implementation and closure. For successful accomplishment of the RALS project, the manual ticket booking system is required to be converted into advances online ticket booking system. It is expected that the system efficiency, timeliness and other security issues would be minimized completely and the clients would be able to buy online tickets regardless f their location and booing time as well.

After considering the project details it has been found that the basic leadership skills those are needed to be adopted by the project manager include the follows:

• Self motivation
• Confidence
• Professionalism and honesty
• Engaging employees  to their job roles

Besides these, many other disciplinary approaches are also needed to be adopted by the project manager and project team members to implement the project goal accurately within time. The project head must execute the project within estimated budget and time as well.

In addition to this, I have also experienced that professionalism and honesty are also needed to meet the project accomplishment. Additionally top managerial ICT technical goals will provide business strategic support and increased clarity and automated control and monitoring ability to the consumer.

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