Introduction and background
Mobile technologies are being widely used in today’s technology driven business environment and this is helping the business to accomplish better performance in terms of business revenues and profits. This would also help the organization to increase their web traffic (Marchewka, 2014). It involves, utilising technology to automate, organize and synchronize both organizational activities and sales activities. The present project mainly emphasised on the development and the implementation of efficient and user-friendly apps for business process. The project also focused on the MOV i.e. measuring organizational values and WBS.
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Project title “Development of a efficient and user-friendly apps for business ” |
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Project manager Email Id and name Bailey Cooper |
The main aim of the project is to develop efficient and user-friendly apps for their business. This would help the organization to improve its operational activities and also help them to accomplish better customer satisfaction.
Objective
- To Develop an efficient and user-friendly mobile application for business
- To increase organization performance in terms of sales from 10% in FY2020 and 15% in FY2021.
- To help the business to increase their operational performance by attaining higher levels of customer satisfaction (Turner, 2014).
- To increase customers traffics from both national and international market from 10-12%.
Impact related to the development of an efficient and attractive app for business has been illustrated below:
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Impact |
Description |
Rank |
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Strategy |
The main strategies associated with this project are to increase internet traffic and generate greater revenues. |
High |
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Customers |
The customers of this project are the service users who would achieve greater benefits and utility from the utilisation of their products and services (Kerzner, & Kerzner, 2017). |
High |
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Financial |
With successful development and implementation of the mobile application, the organisation would be able to increase their profit margins from the current 13% to 16% in upcoming years. |
Moderate |
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Operational |
After successful implementation of the app, the organization would be able to further streamline its operational activities. The main features of this app are record, report and information presentation to customers so that they can easily use the services of organization. |
High |
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Social |
The present app has been developed in such manner that it would help the customers to access services in a easy and fast manner. |
High |
The purpose of present project is to develop an efficient and user-friendly app for business. Development of mobile application software would help the business to increase traffic from both domestic and international markets and also improve their sales performance. In present mobile technology era, it is seen that several clients use the services and products delivered by the businesses through mobile apps. Thus, the development of the mobile technology not only helps the business to reduce their operational costs but also helps them to increase their profits (Burke, 2013). This is because the development of the apps generates large number of internet traffic size in a regular manner. Moreover development of the mobile apps is user friendly and it provides greater utility to the customer in accessing their product and service offerings. Thus, from the analysis it could be said that development of the mobile app would increase the organisational profits from 13 to 16% in upcoming years.
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Project activity |
Total budget |
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Fees associated with consultants |
$2,022 |
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Hardware and software fees |
$8,594 |
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Programmer fees |
$3,791 |
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Testing department charges |
$4,044 |
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Apps developers charges |
$3,033 |
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Database integration |
$10,110 |
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Staffs members fees |
$10,110 |
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other expenses |
$8,088 |
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Total |
$49,792 |
The main scope associated with this project is that it would help the business to increase their operational performance resulting in better sales and revenue generation. Moreover this would also help the organization to increase their internet traffic and ensure better customer satisfaction for their clients. Implementation of an efficient and user friendly app would help the organization to increase their brand value resulting in more customer retention in the long haul.
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Human resource management |
Role and responsibilities |
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Project manager |
Their roles and responsibilities are to manage the project in an effective manner while assigning the individual work roles and responsibilities to the staffs. |
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Business analysts |
Their responsibility is to complete project within the specified time limit while continuously monitoring project requirementsand specifications (Meredith & Mantel, 2011). |
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App developers |
Their responsibility is to develop app as per the client needs and requirements |
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Testing team |
Their roles and responsibilities are to test the software in each phase in successful manner while making incremental changes and improvements within the software. |
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Technology Application software (Eclipse) Hardware devices such as RAM, CPU, monitors Network devices such as LANs |
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Others Training and development classes Monitoring devices |
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1.1 Initiation 1.1.1 Development of the business case 1.1.2 Assign project manager 1.1.3 Development of the project charters 1.1.4 Sign off 1.2 planning 1.2.1 Perform primary planning 1.2.1.1 Development of WBS 1.2.1.2 Plan schedule 1.2.1.3 Plan resources 1.2.1.4 Plan budget 1.2.2 Perform supplementary planning 1.2.2.1 Plan quality management 1.2.2.2 Plan risks management 1.2.2.3 Plan change management 1.2.2.4 Plan communication management 1.3 Execution and control 1.3.1 Management procurement 1.3.2 Management communication 1.3.3 Execute project tasks 1.3.3.1 Gather requirements 1.3.3.2 Analyze requirements 1.3.3.3 Logical design 1.3.3.3.1 Design GUIs 1.3.3.3.2 Design database |
1.3.3.4 Physical design 1.3.3.4.1 Developed GUIs 1.3.3.4.2Developed database 1.3.3.5 Developed Apps 1.3.3.5.1 Programming 1.3.3.5.2 Debugging 1.3.3.6 Testing 1.4 Closing 1.4.1 Transfer project 1.4.2 Final documentation 1.4.3 Lesion learnt |
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Members associated with risks analysis |
Risks |
Target |
Expectation |
Strategies |
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Project managers |
Loss of professional credibility |
The main target is to complete project within the time limit and assigned budget (Larson et al., 2014) |
The work is completed in prescribed budget and higher quality. |
Assigned the work roles and responsibilities to individual employees that would help them to complete the project in a successful manner. |
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Business analysts |
Project failure |
Project is executed within the specific time period as agreed by the clients. |
Determine all needs and requirements of the project. |
Continuously monitoring the project |
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Project sponsors |
Financial risks |
Project is successfully completed, |
Project is timely completed within the assigned budget and expected quality (Ika, 2009). |
Checking project validity and reliability. |
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Apps designer |
Cause of customer dissatisfaction |
Ensuring that the app designed is user friendly and attractive to the users. |
The website must be user-friendly and attractive. |
Check functionalities of each phase in a regular manner. |
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Testing |
Project failure |
Testing is completed in a specified time-frame. |
Testing is done in each phase. |
Test each phase separately before final integration |
Constraints
- Lack of knowledge and skills
- Lack of resources
Assumption
- All resources are available
- Team members and team managers has a better skills and knowledge to complete the assigned project in time limit.
- Products or apps are build to fulfil all the needs and requirements of the clients with expected quality and security standards
- Work performance and process are performed effectively as documented
- Successfully testing all phases of apps
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Quality management plan |
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Project |
“Development of a efficient and user-friendly apps for business ” |
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S1.no |
Activity |
Charactestics |
Acceptance criteria |
Validation $verification |
Inception |
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Clients |
Consultants |
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1 |
Clients expectation |
The project must be built according to client’s needs and requirements (Wysocki, 2011). |
Each functionality of the app is working properly |
Accepted |
Verify |
Verify |
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2 |
Testing phase |
Testing all functionalities |
Each phase of app is working properly |
Accepted |
– |
Verity |
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3 |
SEO and user friendly functionalities |
Project is capable to deliver information to the clients in a fast and effective manner. |
The time taken to fetch the information from the database is documented |
Accepted |
– |
Verify |
The main purpose of this project is to develop an efficient and user friendly app that would help the business to increase their profits while generating greater customer satisfaction. From the evaluation it can be said that the project has been completed in successful manner and functionalities of project has been done as per the documented plan. In addition to this, objective of the business is to retrieve information in a short time period thereby facilitating more users to access information from the website at the same time (Walker, 2015). In testing procedures, it is seen that SEO is working properly and successfully, and to fetch information from database it requires lesser time. In order to build user-friendly environment, black font colour with Times New Roman 14 font-size is used. In content and product description, black font colour with Times New Roman 12 is used. This makes the app more user friendly. In addition to this, objective of this website is to provide all information about the user’s needs and requirements in a report format. While testing this functionality it can be observed that the app is generating the information about users’ buying behaviour in a successful manner. In addition to this, the app’s objective is to offer and provide the information to users about the products and services offered by the organisation. This helps them to achieve better customer’s satisfaction. While testing this functionality it was found that this functionality was working properly. Moreover, some extra features have also been implemented in this app such as voice recognition that helps the users to fetch information in a fast and more effective manner. Therefore, from the analysis and evaluation it can be said that the project is working properly as documented and has been executed in successful manner.
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Tasks description |
Completed |
Notes |
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All tasks have been completed |
Yes |
Manager signed off |
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Issues have been properly documented |
Yes |
Manager and business analysts signed off |
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Functionalities is properly executed |
Yes |
Testing manager signed off |
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Objective of project is successfully meet |
Yes |
Managed signed off |
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End users have been successfully trained |
Yes |
Training and department manager signed off |
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Project evaluation is completed |
Yes |
Manager signed off |
The undersigned project, they have evaluated and review the project closeout form and agree with the statement and approaches it presents. Change in the project is successfully coordinated and approved by the designated representatives.
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References
Burke, R. (2013). Project management: planning and control techniques. New Jersey, USA.
Ika, L. A. (2009). Project success as a topic in project management journals. Project Management Journal, 40(4), 6-19.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
Larson, E. W., Gray, C. F., Danlin, U., Honig, B., & Bacarini, D. (2014). Project management: The managerial process (Vol. 6). Grandview Heights, OH: McGraw-Hill Education.
Marchewka, J. T. (2014). Information technology project management. John Wiley & Sons
Meredith, J. R., & Mantel Jr, S. J. (2011). Project management: a managerial approach. John Wiley & Sons.
Turner, J. R. (2014). Handbook of project-based management(Vol. 92). New York, NY: McGraw-hill.
Walker, A. (2015). Project management in construction. John Wiley & Sons.
Wysocki, R. K. (2011). Effective project management: traditional, agile, extreme. John Wiley & Sons.
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