Development Of Online Booking System For RAILS – Impact, Value, Metrics, Timelines, And Resources

Choice of Area of Impact

Choice of Area of Impact: The area of project for the assessment of the impact is to be generally mentioned from different areas, which includes the customer domain, financial sector, social strategy management sector and the strategy for the betterment of the organization. The sector also include the operational sector keeping the organizational work in check. The projects main objective has been defined for the development procedure of an online booking system for the RAILS. Thus, the required operational sectors include the sectors of operational, strategy, customers, social and financial. These sectors will be helpful for the implementation procedure of the sector and keep the project development and the follow up of the project on track.

Project Values: For the development of the project it has been found that the dependence of the working point of view of the RAILS along with the requirements of the Globex, the project has the objective of providing the organization with a faster as well as the objective of providing a better value within thee working environment of the organization. The organization has the idea for the improvement of the ticketing system for the world with the implementation of the rostering system. The rostering system is to be implemented within the show. This has been thought due to the problem, which the customers face while booking tickets. The customers always want to have the faster access to the process. The user’s wants to keep the time they spend of the process of purchasing of the tickets to be short and the process should be simple. Another requirement for the project is to effectively manage the crowd in times of rush hours at the ticket counters.

Appropriate Metric: It has been found that the definition of the metrics is to be selected based on certain points as follows:

• Following of the timeline: it is important for the project manager to keep a track of the project timeline in order to deliver the complete project on time.
• Over shooting of production: it is a positive feedback from the working community for the production to overshoot to a factor of 110 % of the original production so that they can excel in their field of work.
• Positive Return of Investment: For the project to become successful in the market, the best metric to follow by the developers is to follow the Return of Investment metric of the project. The Return of Investment metric is the earned back profit from in ratio to the amount of revenue that was invested in the project.

Appropriate Timeframe: The target, which has to be set before, the starting of the project has to be set for a period of six months. The target metric needs to be reached within the period of six months from the date the project has been completed and launched. At the end of the project, it is important for the organization to calculate the metric for the stakeholders of the project. It is important for the organization as well as the project to assess the proper achievement of the stakeholders. This has to be done in a short time period, as this metric will help in the assessment of the performance of the project easily.

Project Values

To summarize the Measurable Organizational Value of the project it can be said that the following of the timeline and the project assessment plan would help the project to be on track for the achievement of the target based on the objectives, which has been set forward for the project.

The scope that has been developed for the development of the project is to develop an online ticket booking system with the inclusion of a sales procedure to track the amount of tickets being sold every day. The project has the target of reduction of challenges like management of large crowd, delay in the queues due to high demand of tickets during peak season. During the implementation procedure it has been identified that the process of implementation of the ticketing system for the better operation of the ticketing procedure properly. The requirements for the development of the project has been discussed in the following table:

The main problem of several project failures has been found to be because of the problems of the lack of time management among the team members. Management of time for a large project is essential as the steps requite time to be developed and missing a deadline will result in the late delivery of the project. The management of project is done with the help of a software names Microsoft Project Software. To achieve the best possible method and appropriate allocation of time along the course of development of the project the use of the scheduling table has been used which provides the details of all the resources that are to be used for the project. This would help in the completion of the project successfully and without any delay in the working procedure of the project. Moreover, for the complete understanding of the project steps to be followed by the team members there is the inclusion of a work break down structure, which helps in identifying the steps of the working procedure of the project. A work break down structure is helpful at times when the steps of the project is not understandable from the project Gantt chart.

Figure 1: Gantt chart

Figure 2: Work Breakdown Structure

Any kind of project when proceeded with needs to be assessed with the prospect of risk emergence during the development of the project. Risk can occur at any time during the process of development of the project and should be attended at the very instant it has been found. The process of mitigation of risk has to be prompt and smooth so that minimal amount of resources are damaged by the risk. For the mitigation of risks, two types of methods are followed. The first begin the process of risk management where the team has a set of rules set out before the implementation of the project to follow during the time of risk findings. The second process is the use of risk analysis, which is to be followed when an uncertain risk has surfaced on the project and needs to be removed as soon as possible. The risks of the project are generally based on certain assumptions, which has been discussed below:

• For the risks to be minimized completely the Measurable organizational Value has to be approved from all the higher departments of the project team as well as from the administrative organization of the project.
• The time line, which is to be developed, has to be followed strictly for the timely delivery of the project to the client.
• For a project to be developed a lot of revenue is put in for the project to be delivered within time and within a reasonable cost for the client. Thus, it is important for the developers to follow the budget that has been provided to them for the project to be cost effective and complete it within the budget.
• The final reason for the rising of risk in the development of a project is when the stakeholders and the employees does not follow the system, which has been developed specifically for the project. If the new system is not followed carefully for the project development procedure then the project is surely to run into the problems of risk.

Appropriate Metric

Risk Management Plan: It can be said that a project can be faced with a number of different problems and issues along with challenges, which needs to be overcome with the following of tactics so that there is minimum amount of damage done to the project. The risks has to be mitigated with the help of proper risk mitigation plan, which needs to be developed before the initiation of the project. After thorough evaluation of the project the following list of risks has been identified which might surface during the development of the project:

Budget Risk: It has often been seen that a project over runs its course of working procedures and gets the demand of more money from the client. This is not good for the reputation of the company that has taken up the project. Thus, it is important for the workers to ensure that the project is able to complete within the budget that has been provided to the project. This type of risk has catastrophic severity though the likelihood of this happening is high.

Timeline Risk: It can so often happen that the project timeline to be delayed by one or two days, which at the end of the timeline leads to the fact that the whole project has been delayed and the timeline, was disrupted. This should be kept in check for the project to run smoothly and to provide a good quality project for the following of the timeline. This type of risk has medium severity though the likelihood of this happening is medium.

Training Requirements: The stakeholders of the project along with the employees who will be working for the project RAILS should be made familiarized with the working procedure of the new system. This is the responsibility of the team to make them know about the working of the project or else the project would fall short of men and the project can het delayed. This type of risk has medium severity though the likelihood of this happening is low.

Approval of Measurable Organizational Value: The management of the organization would not easily approve the working of the Measurable Organizational Value because it is often related to the decision of a much higher authority of the organization. Thus, it may become a challenge to meet all the time constraints and the resource constraints for the project if the Measurable Organizational Value is not accepted. This type of risk has certain severity though the likelihood of this happening is low.

Appropriate Timeframe

The process of quality management is prepared for the development of the appropriate ticket booking system on the online basis for the working committee of RAILS. This has been developed for the provision of a proper method of quality sharing and along with this, the functions that are used as a collective foe the analysis of the project before the initiation phase of the project can start.

The process of verification for the activities has been discussed as below:

• To help in the process of taking follow up of the project so that the project is able to follow all the strategies and policies of the organization.
• To help in the checking of the proper automation procedure.
• To help in the process of ensuring proper use of tools for the testing phase.
• To ensure that the test procedures are followed as per the timeline which had been declared during the initiation phase.

The activities of validation have been discussed below:

• To identify about the defects caused due to functionality
• To identify the flaws of the testing bugs and to remove them.

1. Markopoulos, J. (2016). Contemporary project management. Hart’s E and P, (June).

This article helps the students to learn about the new project management technologies and methods, which can be implemented in certain, make belief case studies for the course of the study. Once the methods are made known to the students, they would be able to apply them to real life problems in the future. The methods have been developed in accordance to the Project Management Body of Knowledge and has been integrated with the last version of the Microsoft Project 2010. 

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This case study has been written for the exploration of the project communication procedures and routines, which will be affecting the stakeholder engagement during the management of changing procedures and the evolving of the culture to follow for the procedures of the project. The result had been found and used to underline the fact that the communication procedure between the stakeholders and the employees of the organization. The theoretical results of the study suggest that the communication process of the project methods requires more attention to let the stakeholders know about the progress of the project. 

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The report discusses about the perspective of the project management procedures. The paper has the arguing factor of the project management based on the perspective of the project management procedures. The perspective of the task means that the  project managers mainly has the focus on the process of delivery of the project on time along with the management of the cost and following the delivery of the quality of the project. The report has a discussion of a conducted survey which revealed that there are different perspective of the project managers which are still prevailing on the minds of managers.

Closure Checklist: The closure checklist has the proper inclusion of all the activities that has been followed during the development of the project with the inclusion of the stakeholder sign off, preparation of the evaluation plan and the contract sigh off. Apart from these, there is the inclusion of the review of the performance of the workers and the project as well as the complete documentation of the working procedure of the project.

Evaluation Plan: The assessment of the evaluation plan has the inclusion of all the criteria’s that were met during the meetings, achievement of the levels of deliverable of the working procedure, meeting of quality of work deliverable and the meeting of the requirements of the project as per the clients wishes.

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