Stakeholders in the Case Study
This part of the report is going to discuss the possibility of arising ethical issues from the behavior of stakeholders. In this case, study the scenario is that a tablet computer organization developed a tablet computer with a bug. The tester Mr. McBright the tester, informs his head about the bug, but still Mr. McDonald decides to launch this product in the market and sell it to the company who signed the contract with them (Bishop, 2013). After five weeks of releasing this tablet computer, the bug created a virus and this lead to destroying all the data of the customers of Badluck Bank. After four months, the case became worse as the bug lead to burst the tablets in frames, causing the whole complex of TastyBurgers Pty ltd. in fire.
The stakeholders in the above case study are Mr. McBright the employee and the tester of the NewAge Pty Ltd ., Mrs. McDonald the head of the organization , the employees of Badluck Bank and the employees and the people associated with TastyBurgers Pty Ltd. This becomes very much necessary to follow the ethics while working in an IT profession. It becomes very much necessary to make decision in such a way that will not affect any people of organization. It was the responsibility of Mrs. McDonald to ask the developer to make the changes so that the bug can be fixed at early stages (Bowern, et al., 2013). It is very unethical to deliver a product with such a bug that can harm organizations data and even can cause threat to human lives. Even it is the responsibility to oppose the decision of head, as they very well know the consequences of delivering a product with bug.
The ethical dilemma faced by the stakeholders is that, while accepting the tablet both the companies were unaware of the fault in them, so when they installed and used them , they went on huge loss as the bank lost all the data of their customers and even the TastyBurgers ltd. faced an explosion as the tablet computer busted into fragments. Both the company faced a huge loss as a result they took legal actions on the NewAge organization and sued them for supplying them bugged tablets (Board, 2014).
The ethical response against the ethical dilemma faced in the situation is that , it becomes responsibility of each members to make decision efficiently so that it does not harm anyone . It would be best if the problem were detected earlier, so that they can remove it and develop the better version of the tablet. Moreover, Mrs. McDonald should have looked after this matter more carefully, rather than ignoring in order to sustain her position. She also has a habit of hiring employees from the college she graduated (Costa & Santos, 2017). This is very unfair as, everyone should get equal chances for applying in the company and if they have the qualifying quality then they should be hired. This is against ethics of professionalism conduct.
Ethical Decision-Making Approaches
- The primacy of public interest:This is necessary for every organization to put their client’s interest first rather than personal interest (Gotterbarn, 2013). The NewAge Company should have considered the requirements of the other companies and should have delivered a project without bug.
- The enhancement of quality of life:It is the responsibility of every organization to take care of those who are associated with them and should deliver such product , which will not affect them (Edwards, et al., 2014). The NewAge organization should have more careful with the tablets that they released for other companies.
- Honest:While dealing with projects everyone needs to be honest about the possible outcomes and drawbacks the project likely to possess.
- Competence:The work for the stakeholder should be done efficiently. The company should have efficiently moved the bug after detected.
- Professional development:This will enhance the professional behavior of each person.
- Professionalism: It is necessary for every organization to develop the professionalism of each employee. In the case study, the professionalism is needed to be developed in Mrs. McDonald.
Ethical philosophy tells what is needed to be done and what not to, that is what is wrong and what is right for the present situation. From the case study, the ethical philosophy that can be suggested to them is that, they should have more evaluated the tablet before launching (Mason, 2017). It would have been a better product, if they delivered the right product and would have done everything efficiently.
The aim is to discuss the framework provided by the SFIA6, so that this framework can help to develop a career plan in the IT profession. The paper will discuss about SFIA 6 and the rules and regulations of this. For this , the first task is to verify all the seven responsibility that are needed for attaining the career plan. The report will provide a plan with the SFIA 6.
This report will discuss about the framework of SFIA 6, so that we can develop a plan for entering into IT profession. SFIA stands for Skills Framework for the Information Age, this is a framework used to develop the skills of ICT professions. This also guides employee about the way of working. This also tells the required qualifications and skills for applying in the business while there is a chance of vacancy (Shapiro & Stefkovich, 2016). The one who are in search of job can develop their skills with the help of SFIA 6. In this paper, I am going to develop a plan that will help me to get into the ICT sector after my graduation.
The framework of SFIA keeps on changing and evolving with time, so that they can meet with the changing needs of the users. The SFIA 6 framework was published in 2015 (Von Konsky, ET AL., 2015). This framework contains the skills related details and the levels of responsibility. SFIA is basically used for attaining the following purpose, these are:
- Required skill for developing a plan for project
- Creation of the position with description
- Skills analysis
- Review on the skills performed
- Planning for career and the skills required in future to develop the career
For developing the career in ICT, one needs to develop skills for this filed. There are several levels of skills in SFIA 6 that are needed for applying for deferent IT roles. In the 6th version of SFIA, there are around 97 skills categorized into 6 different families. There are several skills level associated with these 97 skills (“Career Management for Australian IT jobs”, 2018) . The range of this 97 skills is from 1 to 7 , that is from basic to fully detailed knowledge about responsibilities. The SFIA 6 skills are categories into six different sections , this are –
- Architecture and Strategy
- Transformation and Change
- Implementation and Development
- Operation and Delivery
- Quality and Skills
- Engagement and relationships
Ethical Dilemma Confronting Stakeholders
Each of this levels have their sub levels and classifications about the following. The levels discussed have different levels of competency. For entering into IT profession, there are seven skills, that need to be followed for developing career plans (von Konsky, Miller & Jones, 2016). This are as follows:
1- Follow: One needs to follow the instruction given to them, this the basic level where the basic knowledge are being tested of every person.
2- Assist: Assist the other people , by taking lead . At the end of all this levels, it is expected to take full responsibility of the area the person is dealing with.
3- Apply: The skills that are taught at the initial stage are need to apply in their working area , so that they can understand them well.
4- Enable: The skills need to be applied wisely and affectively.
5- Ensure and Advise: Once the individual is sure about the project and the plan, he needs to ensure about the skills and can further advise other employee.
6- Initiate and influence: By this stage of the skills, one is ready to initiate others for doing a task and can convince other team members for following the idea given by him.
7- Set strategy , inspire and mobilize – By the seventh step , one is capable of taking all the decision and holds a great responsibility, he can now strategies plans and ask the other people to work accordingly (Zuppo, 2014) .
For entering into the ICT sector, I needs to develop all this seven skills, so that I can ensure the success of my plan.
Conclusion
From the above discussion, I can conclude that, there are total seven types of skills that are necessary to be developed, so that one can easily initiate a plan for developing the career. This part of the paper has described the SFIA 6 model and the need for this framework. Main aim of this framework is to provide the skills and building responsibility among employees.
Reference
Bishop, W. H. (2013). The role of ethics in 21st century organizations. Journal of Business Ethics, 118(3), 635-637.
Board, B. A. C. (2014). Professional and ethical compliance code for behavior analysts.
Bowern, M., Burmeister, O., Gotterbarn, D., & Weckert, J. (2013). ICT Integrity: Bringing the ACS Code of Ethics up to date. Australasian Journal of Information Systems, 13(2).
Career Management for Australian IT jobs. (2018). Retrieved from https://www.matthewb.id.au/career/career-management-IT-jobs-australian-SFIA.html
Costa, C., & Santos, M. Y. (2017). The data scientist profile and its representativeness in the European e-Competence framework and the skills framework for the information
Edwards, B., Mullan, K., Katz, L., & Higgins, D. (2014). The stronger families in Australia (SFIA) study: Phase 2.
Gotterbarn, D. (2013). 13. ICT governance and what to do about the toothless tiger (s): Professional organisations and codes of ethics1. Professionalism in the information and communication technology industry, 267.
Mason, R. O. (2017). Four ethical issues of the information age. In Computer Ethics (pp. 41-48). Routledge.
Shapiro, J. P., & Stefkovich, J. A. (2016). Ethical leadership and decision making in education: Applying theoretical perspectives to complex dilemmas. Routledge.
Von Konsky, B. R., Hay, D., Hart, B., Aitken, A., & Rosbotham, S. (2015). Skill set visualisation for software engineering job positions at varying levels of autonomy and responsibility. In 19th Australian Software Engineering Conference: ASWEC 2008; Experience Report Proceedings (p. 198). Engineers Australia.
von Konsky, B., Miller, C., & Jones, A. (2016). The Skills Framework for the Information Age: Engaging Stakeholders in ICT Curriculum Design. Journal of Information Systems Education, 27(1), 37-50.
Zuppo, C. M. (2014). Defining ICT in a boundaryless world: The development of a working hierarchy. International journal of managing information technology, 4(3), 13.
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