Evaluation And Comparison Of Two Hotels In Adelaide

Hotel no. 1

This report has covered two of the very famous Hotels’ amenities that are located in Adelaide, South Australia. The report has analyzed amenities like services that these hotels are offering, their location, rates (on-season and of-season both), food quality, availability of a bar, swimming pool. Garage, cleanliness, friendliness of their staff with the visitors, types of rooms available and quality of the available rooms etc.  

By going through this report, one can easily identify the way hotel businesses are providing services and facilities they are offering to their visitors.

Hotel Grand Chancellor Adelaide on Hindley

65 Hindley Street, Adelaide, South Australia, 5000, Australia

[email protected]

www.ghihotels.com

+61882315552

Every property under the Hotel Grand Chancellor represents a commitment to the perfect experience of travel– starting from accurate, peaceful trips to profitable and worthwhile conferences and business trips.

Hotel Grand Chancellor is one of the brand of Grand Hotels International. It has and runs hotel business all over China, Singapore and Malaysia under its Hotel Grand Central and Hotel Grand Continental brands (Ghihhotels 2017).

Visitors staying at Grand Chancellor Hotel in Adelaide can always expect first-rate standards of amenity and value while relishing convenient access to the metropolis’s best vacation places and corporate destinations.

It is a four and half star (4.5 star) hotel with the amenities like Unlimited High Speed Wi-Fi, Pool, and Spa & Gym

• Cash
• Visa
• MasterCard
• EFTPOS
• Diners Club
• American Express

Rates are based on 24 hours stay

If a customer finds a lower rate offered online in 12 hours of reservation for the similar dates, type of the room, number of guests and terms and conditions the customer have reserved on their website, the hotel offers a facility where it matches the charge and gives an instant 10% of discount on that room rate to that specific customer (Ivanov 2014).

The hotel has multiethnic employees who are zealous about providing faultless customer facility and offering its guests with the finest stay and experience possible.

Hotel Grand Chancellor recognizes its duty towards the environment thus are dedicated to funding for the purpose of a supportable future by conserving Australia and New Zealand’s natural resources and dropping its carbon release by the means of an ever growing variety of Green-Friendly steps.

For ensuring supportable practices in the metropolises where the hotel business operate, Grand Chancellor Hotels have included the below mentioned agendas:

• Initiatives related to waste and energy reduction
• Programs related to water conservation
• Systems that supports efficient warming and electricity
• Training and educating employees to support environmental and sustainability practices
• Various types of recycling agendas which includes plastics, glass, and paper
• Most of the business takes place with environmentally responsible dealers
• Programs like Green-friendly waste clearance, house-keeping practices and laundry alternatives are always available for their customers

Grand Chancellor Hotels back to the groups in which they work by the means of a wide variety of out-reach agendas and initiatives. They partake in efforts for raising money to support medical investigation, learning programs, local assistances as well as calamity relief, while backing volunteer prospects for Hotel Grand Chancellor staffs and connections (Spilanis and Vayanni 2014).

An example of the hotel chain working on environment are the following initiatives taken by Hotel Grand Chancellor Adelaide on Hindley:

• WWF Earth Hour
• Australia’s Biggest Morning Tea
• Corporate Cup
• Movember
• Hutt Street Centre
• Oz Harvest

The secret behind family’s preference for Hotel Grand Chancellor Adelaide on Hindley

Youngsters below 12 years of age are offered free breakfast when they are dining with a disbursing full-grown. Accessibility to public transport and main city points just round the corner, Hotel Grand Chancellor Adelaide on Hindley is perfectly situated for visitors to travel Australia’s multi-cultural capital city Adelaide (Barbar 2014).

Hotel no. 2

Adina Apartment Hotel Adelaide Treasury

2 Flinders St, Adelaide SA 5000

[email protected]

https://www.adinahotels.com/

+61 8 8112 0000

Adina is the best preference for discerning tourists with vital places throughout Australia, New Zealand and Europe. Adina offers a variety of open lodging for its customers that includes studios, one, two as well as three bedroom apartments (Adina hotels 2017).

Visitors staying at Adina apartment in Adelaide can always expect first-rate standards of amenity and value while relishing convenient access to the metropolis’s best vacation places and corporate destinations.

Every Adina apartment is aimed to provide its customers all the needed requirements and is selected with a variety of well-organized features comprising entirely fitted out kitchens, laundries along with contented living spaces so customers can cook, wash and relax in their own way and their own time (Adina hotels 2017).

Even the hotel offers great meeting/conference space with exceptional and top-class amenities.

It is a five star hotel with the amenities like Unlimited High Speed Wi-Fi (generally limited to two devices per room), Parking facility (guest rate $14 per vehicle), Swimming pool, Spa & Gym

Following are the available payment options:

• Cash
• Visa
• MasterCard
• EFTPOS
• Diners Club
• American Express

Rates are based on 24 hours stay

For its top-class service and amenities, Adina Apartment Hotel have won the following precious awards:

• Tripadvisor 2015 Awards for Excellence
• 2015 HM Awards finalist – Serviced Apartment Property

If a customer finds a lower rate offered online in 12 hours of reservation for the similar dates, type of the room, number of guests and terms and conditions the customer have reserved on their website, the hotel offers a facility where it matches the charge and gives an instant 10% of discount on that room rate to that specific customer (Shugan 2014).

The hotel has multiethnic employees who are zealous about providing faultless customer facility and offering its guests with the finest stay and experience possible. Additionally, the reason behind Adina’s winning of two precious awards goes to its friendly and approachable staff.

Conclusion and Recommendation:

Hotel Grand Chancellor Adelaide on Hindley focuses on high customer engagement whereas Adina Apartment Hotel Adelaide Treasury emphases on overall all the amenities provided to its customers.

Hotel Grand Chancellor Adelaide on Hindley should work on improving its staff training so that customers can be more approachable to them. On the other hand, Adina Apartment Hotel Adelaide Treasury should work on environment awareness agendas for the purpose of spreading the message to a large share of its visitors.

Hotel Grand Chancellor Adelaide on Hindley is recommended in this case. The reason for selecting so is because of its unique and exceptional environment awareness agendas that helps creating a concern amongst a considerable amount of visitors staying at the hotel.

Reference List:

Adina Hotels. (2017). Adina Apartment Hotel – Sydney, Melbourne, Brisbane. [online] Available at: https://www.adinahotels.com/ [Accessed 5 Jun. 2017].

Barber, N.A., 2014. Profiling the potential “green” hotel guest: Who are they and what do they want?. Journal of Hospitality & Tourism Research, 38(3), pp.361-387.

Ghihotels.com. (2017). Grand Hotels International ›› Hotel accommodation in Asia Pacific. [online] Available at: https://www.ghihotels.com [Accessed 5 Jun. 2017].

Ivanov, S.H., 2014. Hotel revenue management: From theory to practice. Browser Download This Paper.

Shugan, S.M., 2014. 14 the pricing of services. Handbook of Service Marketing Research, p.295.

Spilanis, I. and Vayanni, H., 2014. Sustainable tourism: utopia or necessity? The role of new forms of tourism in the Aegean Islands.

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