Healthcare HR Manager Tools For Staffing, Quality Improvement And Team Dynamics

Selected Health Care Organization: Prime Healthcare Services

1. To decrease the rate of employee turnover and increase the level of job satisfaction among all the employees.

2. To recruit highly skilled employees for the purpose of accelerating the quality of performance executed by the employees.

3. Documenting all the audits and reviews performed within the organization.

1. PSDA technique is an improvement cycle that consists of four phases that is used for continuously improving the functioning of the organization.

2. Gemba walk is another technique that can be used for evaluating the standard work executed in the workplace and then seeking opportunities for improvement (Gesinger, 2016).

3. Another simple technique to improve the quality of the organization is Standard Work technique that simply includes documentation of all the best practices taken in current situation of a specific task or process.

Tools of Control  

1. Cause and Effect diagram.

2. Scatter diagrams.

3. Flowcharts.

Examples of Use

1. The cause and effect diagram can be used for the purpose of finding out the possible causes of employee turnover and then developing a plan to reduce its rate (Harrington, 2016).

2. Scatter diagrams can be used to show relationship between employee turnover rate and job dissatisfaction that may be the cause and effect of the problem.

3. Flow charts shall be used to organize and maintain the implementation plans for carrying out the work process.

Benchmarks  

1. To diminish employee turnover rate

2. To hire high skilled workforce

3. To improve quality of performance

Examples of Use

1. In order to reach the first benchmark the job satisfaction level shall be increased by applying strategies such as training program.

2. The second benchmark shall be achieved by implementing qualified recruitment program.

3. This shall be achieved by implementing training and development programs.

Organization Vision and Mission

1. Vision – To deliver compassionate and achieve clinical excellence to all the patients.

2. Mission – To emancipate and enhance hospitals so that they are enabled to execute compassionate and quality care to patients and deliver superior healthcare for distinctive communities (Primehealthcare.com, 2018).

Alignment

1. The selected quality control tool such as cause and effect diagram shall help detect problems during the functioning of organization and this shall help in delivering clinical excellence.

2. The flow chart tool can be used for maintaining and allocating the suitable staff members or department for specific job role. this would help in bringing in quality work within the organization.

Characteristics (Identify characteristics of successful teams.)

? Open and clear communication system in between the team members is one of the key characteristics of successful teams since it has been observed that most of the problems that might arise can be as a result of communication problems (Kotlarsky, Hooff & Houtman, 2015).

? Diversified values within a team can be determined as a characteristics of successful team.

? Maintaining a cooperative relationship can be considered to be a characteristics for being a successful team members.

Attributes (Identify attributes of successful teams.)

? A team that have constructed a clear vision have the capability of maintaining a successful teams.

? Constructive communication is one of the attributes that successful teams possess.

? Appreciating the efforts and hard work of each other is another attributes that any successful teams possess.

Practices (Identify practices of successful teams.)

? Being supportive of each other is one of the key practices that successful team members channels.

? Being flexible and practicing multi-tasking efficiently is determined to be a successful team.

? Embracing a healthy conflict and avoiding any kind of ill treatment is one of the significant practices of successful teams.

Methods and Approaches (Identify which methods and approaches encourage a culture of collaborations.) 

1. Open Communication lines and feedback system is a great way to encourage a culture of collaborations.

2. Accountability measures is significant among team members for the purpose of encourage a collaborative culture.

Examples of Use (Provide an example of how methods and approaches encourage a culture of collaboration. What would it look like in your organization?)

1. Open communication line shall bring out the concealed issues that the staff members might be suffering and as a result affecting upon their performance. In addition to this, feedback system shall be helpful to provide the management to understand that the steps taken to make changes within the organization is appreciated by the staff members or not as their opinion matters as well.

2. Accountability measures shall help the staff members to understand the organizations goals and objectives. Additionally shall enable distinctive teams to understand their responsibilities.

1. What knowledge and skills will you need to acquire on your own leadership development journey to successfully prepare for such a challenge? Provide specific strategies and examples.

One of the skills that must be acquired for the purpose of encouraging collaboration among multiple diverse teams is the ability to work closely with the team members. This skill shall enable the leader to understand and evaluate each team member individually and then apply strategic plans to guide and encourage them towards innovative and creative performance. In addition to this, the leader must enhance the skill of communication since it is one of the key medium with the help of which any plan or strategy is implemented. Furthermore, a leader must possess the skill of motivating others and this would ultimately enhance the collaboration of diversified team members (Bolden, 2016). A leader must also channel positive approach always since being on the positive side of attitude not only encourages the team members instead develops the collaboratively work with other team members as well.

2. What are methods and approaches that encourage a culture of collaboration that encourages cross-functional teams to improve specific patient care and the needs of your organization?

The feedback of system is an efficient method to enhance the cross-functional teams to improve specific patient care but also to fulfill the needs of the organization. The feedback system shall help to identify the factors that may be working against the organization and are affecting the satisfaction level of patients and the staff members as well (Day et al., 2014). In addition to this, keeping an open and frank approach to communication shall enable the organization to enable positive impact upon its functioning. In fact it may also enhance the innovation and creative level of performances from the staff members as they would not be hesitant to put their idea forward.