How To Monitor And Improve Staff Rosters For Better Performance

Staff Roster for an Inner City Venue

A staff roster includes a list of employees and the information related to their duties such as place of work, working times and responsibilities within a scheduled period (Burks, 2017). A staff schedule is an important tool in the operation of daily activities of the business. For a schedule to be effective, it requires balancing of the needs of the management, employees and the customers (Suttle, 2017). A daily staff roster is scheduled according to time such that the staffs are arranged systematically from the employees who start their duties once the business closes. If the staff roster is scheduled for a week or a month, the duties are listed alphabetically with the employee listed in the first column and the day on the first Raw (Scribd.com 2016).

The venue has a capacity of 50 seats and provides casual services to the customers. The restaurant operates a bar which has a few stools for guest and also has an espresso machine that dispenses drinks and coffee for the restraint. On Wednesdays and Thursdays, the restaurant receives an average of 20 customers during lunch time and 30 customers during dinner and 30 customers during lunch and 60  customers during on Fridays, Saturday, and Sundays. The restaurant’s staff include maître d’, waiters, bar staff and coffee makers, head chef, chefs, apprentice, and dishwashers. Full-time staffs work for 38 hours in a week. The following are the number of staffs needed in the restaurant.

• 1 Maitre d.’
• 3 permanent Waiters and 3 part-time waiters
• 2 Bar staff
• 2 coffee makers
• 1 Head chef
• 3 chefs
• 2 dishwashers

The following is a staff roster for the restaurant.

Management planning is defined as the process used by a company to identify its goals and thus creating a plan that will enable it to achieve its goals. A management plan for the business puts into consideration the long-term as well as the short-term strategies of the organization (Mcquerrrey, 2017). A management plan for a business involves a set guide that outlines the various tasks in the organization that needs to be accomplished for the company to meet its overall goals and objectives. The management plan outlines how various thing in the organization need to be done such as handling of money, handling the specific task in the organization and outlining how specific employees should do their jobs.

The management plan of a business depends on a number of factors which include:

1. The goal of the organization different organization has different goals, for instance, the goals of a restaurant are different from the goals of a hospital and thus the management plans of the two business entities are different.
2. The daily activities of business the need to be accomplished so as to keep the organization running. There are specific tasks in an organization that must be done for the organization to operate effectively so as to satisfy the needs of its customers and the owners and also enables it to achieve its goals as scheduled. The management plan specifies the responsibility of each employee and determines the number of employees that will be needed to perform a given task and the method that need to be taken to perform those tasks on time and as planned.
3. The level of freedom that the different personnel in the organization should have to perform well in their defined tasks. The organization should have a management structure that will enable it to be more effective.
4. The compatibility of the management plan to the organization’s mission and philosophy. The management plan is essential for the internal functioning of the organization as well as the external perception from the community. The functioning of the organization must be consistent with the way it runs. For instance, an organization that does not give its employees their democratic rights by making them powerless yet claims to be democratic is violating its principles as well as making it difficult to achieve its goals and objectives. IS also destroys its reputation to the public.

A management plan is essential to the organization since it outlines the role and responsibilities of each person in the organization. Thus it makes every member of an organization to be aware of their goals and organization. It also enables the organization to divide and distribute responsibilities equitably by defining the duty of each person. The management plan also ensures accountability in an organization (Hill, 2017).

Management plan of Hotel AET

Number of staffs

1 manager- $ 25/hour

1 Supervisor-$ 19/ hour

2 bar persons-$ 13/hour

5 waiters- @ 13/hour

3 casual staff $ 16/hour

I chose the above number of staff according to the nature of the work they do. The manager and the supervisor are mostly required during the busy hours they have a flexible working schedule. The bartenders have to be two so that they can alternate in their responsibility. One bartender can manage to serve the customers since the tables are few. There needs to be a bigger number of waiter since they serve a large volume of customers, and they need to be efficient in delivering the services that the customers need.

 Total sales for each week

Week 1 sales amount in dollars ($)

Week 2 sales amount in dollars ($) 

Payroll percentage for each week

Week 1 payroll cost percentage

Payroll cost percentage=

=26.33%

Week 2 payroll cost percentage

Payroll cost percentage= 

=26.85%

How to monitor the effectiveness of a staff rosters

• Taking to employees to identify how they would like to be adjusted in their roles and understand their workload.
• Use of technology by adapting the current rostering systems which use an application. This makes rostering easy (Watts, 2017)

Ways of improving roster development process

• Get an effective group of employees- this should be based on the experience that they have. It is essential also to balance the talents that the employees have and the personalities. This will ensure that the employees remain productive in their roles thus meeting the objectives of the organization (Tacon, 2016)
• Integrate technology in the process- the internet has made it easy to develop working schedules as well as the invention of applications which can be used in developing Staff rosters.
• Maintaining discipline and planning- planning is essential for any business to succeed. When rostering it is essential to have a clear plan of what the organization wants to achieve. Rostering need to done carefully so as to avoid making losses in the future as a result of lack of cooperation (Tacon, 2016). 

References

Burk, F. 2017. An example of work rosters. Chron Articles. Available at: https://smallbusiness.chron.com/examples-work-rosters-36731.html 

Community Tool Box 2016. Developing a management plan. Kansa University. Available at: https://ctb.ku.edu/en/table-of-contents/leadership/effective-manager/management-plan/main 

Hill, B. 2017.The importance of planning in an organization. Chron Articles. Available at: https://smallbusiness.chron.com/importance-planning-organization-1137.html 

Mcquerrrey, 2017. The basic steps in the management planning process. Chron articles. Available from: https://smallbusiness.chron.com/basic-steps-management-planning-process-17646.html 

Scribd.com, 2016. Duty roster. Available at: https://www.scribd.com/document/129888154/Duty-Roster 

Suttle, R. 2017. The importance of a rotating roster in the hospitality industry. Chron Articles. Available at: https://smallbusiness.chron.com/importance-rotating-roster-hospitality-industry-35117.html 

Tacon, C. 2016. How to improve your roster in 3 easy steps. Available at: https://www.goroster.com/how-to-improve-your-roster-in-3-easy-steps/ 

Watts, W. 2017. 4 tips to help you become a master of rostering infographic. Available at: https://www.goroster.com/tag/communication/

Order an Essay Now & Get These Features For Free:

Turnitin Report

Formatting

Title Page

Citation

Outline

Place an Order