Background
Project Background
Tier one supplier insurance group (TOSIG) is the Australian insurance company which provides insurance to the companies in terms of buildings, inventory, fencing, machinery, and other physical assets. The company is facing problems in filling traditional databases of the customers. It is a time consuming process. The organization wants to transform their working practices with the inclusion of new ICT technologies to provide new environment of working to the employees. The deployment of the ICT technologies helps in facilitating thee employees with the online form of the customers which can be filled by them immediately on the site location. In this paper, we will prepare a project plan for the ICT implementation in the TOSIG organizations.
Project Goal
The goal of the project is to facilitate the employees with the deployment of effective cloud based ICT technologies in the working curriculum of the TOSIG enterprise. The deployment of cloud computing services helps in managing the centralization and automated control on the working of the employees. This technologies help the employees to give their time effectively in the field work in managing and selling of insurance policies to the new and existing customers.
Project Objective
The objective of the proposed project for adoption of cloud computing in the working architecture of the TOSIG enterprise is to increase the working capabilities of the employees so that they can give more time of work in the field and helps in increasing the sale of the enterprise.
Project Deliverables
The deliverables of the project are:
- Project Schedule
- Work Breakdown structure
- Resource management plan
- Milestones
- Risks Management plan
- Communication management plan
Strategic alignment of project
The scope of the project is to align the project activities in the synchronised and systematic manner so as to adopt cloud computing efficient in the working platform of the enterprise (Fujitsu, 2013). The strategic alignment of processes is given below:
Mission:
The mission of the project is to improve the working capabilities of the employees and sale of the insurance policies by deploying cloud architecture in the TOSIG enterprise. It helps in providing centralisation and automation in developing database of the customers.
Values:
The value of the project is to provide facilities to the employees to fill the database of the customers from the site location which helps in saving their time (Branco, Soares, and Rivero, 2017)
Vision:
The vision of the project is to provide centralization and automation in the management of customer data by providing automatic customer entry form to the employees which helps them to make the database effectively from the site location only by making use of their tablet, black berry mobiles, or Laptops (Passenheim, 2015).
Project Objectives
Strategy
The strategy is to deploy cloud computing platform in the working architecture in the TOSIG enterprise because it connects the employees to the central system (Otieno, 2014).
Balanced Scorecard:
The balanced score card will be prepared for measuring the expectation and output of the project.
Strategic Initiatives:
The strategic initiatives are deployment of market research, project planning activities, requirement gathering from various online and offline sources, designing activities, evaluation phase, testing activities, and implementation of the cloud computing project.
Meets Project Objective:
The objective of the proposed project for adoption of cloud computing in the working architecture of the TOSIG enterprise is to increase the working capabilities of the employees so that they can give more time of work in the field and helps in increasing the sale of the enterprise (Xue and Xin, 2016)
Project Schedule
Milestones
|
Milestones |
Duration |
Start Date |
Finish Date |
|
Signoff of the project charter from the top executives of the enterprise |
2 |
11-Aug-2018 |
12-Aug-2018 |
|
Completion of the requirement gathering from numerous offline and online sources |
5 |
28-Sep-2018 |
02-Sep-2018 |
|
Completion of designing for adopting the cloud computing technology for the enterprise |
5 |
20-Oct-2018 |
24-Oct-2018 |
|
Evaluation of cloud computing design with the expected outcome of the project |
5 |
06-Nov-2018 |
10-Nov-2018 |
|
Completion of testing procedures for execution |
15 |
20-Nov-2018 |
04-Dec-2018 |
|
Project Handover |
3 |
18-Dec-2018 |
20-Dec-2018 |
|
Project Requirement |
|
|
Hardware |
· Tablet · Black berry phone · Laptops · Wireless Dongles · Vehicle · Networking devise |
|
Software |
· Cloud services · Hadoop file structure · Map Reduce Technology · Operating System · Information · Data · Database of the customers and employees (Wautelet, 2017) |
|
Network connection |
· High Broadband Network Connection |
- Project Operational Plan
- Project Training and Development program
- Project Monitoring and Maintenance program
- Project should be completed within the budget of $ 161720
- The project should be completed within the time period of 210 days
Time Management plan
The duration of the project was set to be completed within the period of 210 days. The project is commenced on starting on 30 May, 2018 and finishes on 25 Dec, 2018. The activities undertaken should be completed within the allocated time so as to complete the project without any delay. The allocated time for the completion of project initition phase is about 54 days. The phase of project requirement specification should be completed within the period of 39 days. The designing and development of the cloud services according to the requirement placed by the project owner is about 17 days. The evaluation phase is completed within 13 days. The testing of the complete project is scheduled for the period of 21 days. The implementation of cloud service model within the TOSIG enterprise should be completed within the period of 12 days.
Cost Management plan
|
Project Phases |
Activities |
Cost ($) |
|
Project Initiation |
Initialization of the requirement specification plan |
$53360 |
|
Preliminary market research |
||
|
Initialization of project charter |
||
|
Development of project scope |
||
|
Development of the requirement plan |
||
|
Proposal of resource required |
||
|
Market research on Cloud computing services |
||
|
Signoff and approval of project charter from stakeholder |
||
|
Project Requirement Phase |
Requirement specification plan for hardware, software, and network connectivity |
$36360 |
|
Cost estimation plan |
||
|
Development of the procurement plan |
||
|
Development of Resource management plan |
||
|
Risk register table analysis |
||
|
Development of the risks mitigation plan |
||
|
Completion of required resources |
||
|
Designing and Development phase |
Synchronization of the required resources |
$ 20400 |
|
Development of the implementation plan of cloud computing environment |
||
|
Project scheduling activities |
||
|
Distribution of activities and responsibilities (Mansfield Community, 2013) |
||
|
Completion of cloud computing design specification |
||
|
Evaluation phase |
Evaluation of expected outcome of the cloud environment |
$ 17000 |
|
Mapping process |
||
|
Evaluation of system design for cloud computing environment |
||
|
Testing Phase |
Development of the test plan for cloud computing services |
$ 17000 |
|
Initialization of test plan in the cloud computing services |
||
|
Testing series |
||
|
Approval of the testing outcome |
||
|
Implementation Phase |
Implementation of the cloud computing services |
$ 17600 |
|
Implementation and installation for cloud services |
||
|
Feedback collection Project closure |
||
|
Project closure |
||
|
Total Cost of the project |
$ 161720 |
|
Resources |
|||
|
Type of Resources |
Cost |
Total Cost |
Deliverables |
|
Project manager |
$85/ hour |
$ 98,600 |
Preparation of the project schedule Preparation of roles and responsibilities division plan Preparation of communication plan (Monappa, 2017) |
|
Business analyst |
$50/ hour |
$ 9200 |
Preparation of problem domain Analyzing the complexities and the requirement in the new project |
|
Programmer (two available) |
$50/ hour |
$ 16,400 |
Develop a programing code for the adoption of cloud computing database |
|
Database developer |
$50/ hour |
$ 12,800 |
Develops a database for the cloud computing architecture to manage centralized control on operation and feeding of data from site location |
|
Graphical user interface developer |
$50/ hour |
$ 12,400 |
Focuses on increasing the convenience of cloud computing be developing effective graphical user interface |
|
Tester |
$40/ hour |
$ 8000 |
Develops test plan Execution of the testing procedures |
|
Administration officer |
$30/ hour |
$ 4320 |
Focuses on mapping the testing outcome of the project with the expected outcome mentioned in the requirement specification plan |
|
Total Cost |
$ 161,720 |
|
Risks Identification |
Description and Impact |
Risk Severity |
Risks Likelihood |
Risks Probability |
Risks Management and mitigation plan |
|
Mapping of the current business processes with the cloud environment |
The inefficiency of the business analyst in defining the problem domain of the business enterprise have a direct impact on the mapping process of current business tactics with the services provided by the cloud architecture |
High |
Medium |
High |
Analysing the project requirement by arranging meetings, conferences, and surveys with the top executives and the working of the organization (Otieno, 2014) |
|
Unclear requirement specification plan |
Inefficiency of the project owner to analyse the complexities faced by the employees in completing their assigned task |
Very high |
High |
Medium |
Analysing the project requirement by arranging meetings, conferences, and surveys with the top executives and the working of the organization Organized meetings with employees |
|
Difficulty in aligning the business processes with the cloud computing services |
Unclear requirement specification plan results in the complexity of aligning the business processes with the cloud computing services |
Medium |
Low |
Medium |
Analysing the benefits of the cloud computing services |
|
Changes required in the business infrastructure |
Increased pressure on the project owner to change the organization structure Cost of the project get increased |
Low |
Low |
Low |
Negligible changes are required |
|
Resistance provided by the employees |
Employees put resistance to change their traditional way of working |
High |
High |
High |
Training and Development program should be arranged for enhancing their skills and expertise according to the requirement of cloud environment |
|
Closing of the business offices |
Employees get demotivated with the closing of the business offices which affects their working capability and productivity of the organization |
Medium |
Low |
High |
Ensured the employees with the Job safety Educating them about the new opportunities |
|
Difficulty in the defining of SLA agreement |
It is difficult to analyse the services provided by the cloud model |
Low |
Low |
Low |
Clear agreement with the services and responsibilities |
|
Lack of skills and expertise in the workforce |
Employees put resistance to change their traditional way of working |
High |
High |
High |
Training and Development program should be arranged for enhancing their skills and expertise according to the requirement of cloud environment |
|
Who |
What |
When |
How |
Whom |
|
Project manager |
Project schedule Preparation of roles and responsibilities division plan Preparation of communication plan |
In the Project Initiation |
Meeting Face to face communication |
Project Owner Business Analyst |
|
Business analyst |
Preparation of problem domain Analyzing the complexities and the requirement in the new project (Kharaiweish, 2013) |
In the Project Initiation |
Surveys Meeting Conferences |
Project Manager Developer |
|
Programmer (two available) |
Develop a programing code for the adoption of cloud computing database |
In the Designing phase |
Face to face communication |
Database developer and designer |
|
Database developer |
Develops a database for the cloud computing architecture to manage centralized control on operation and feeding of data from site location (Marks, 2017) |
In the designing phase |
Face to face communication |
Programmer Business analyst |
|
Graphical user interface developer |
Focuses on increasing the convenience of cloud computing be developing effective graphical user interface (Lindh, 2012) |
As Per Requirement |
Face to face communication |
Programmer Business analyst Project Manager |
|
Tester |
Develops test plan Execution of the testing procedures |
In the Testing phase |
On site |
Project Manager Database Developer |
|
Administration officer |
Focuses on mapping the testing outcome of the project with the expected outcome mentioned in the requirement specification plan |
As Per Requirement |
Face to face Business meetings |
Tester Database Developer Project Manager |
It is recommended that the analysis of the risk identified and preparing the proactive mitigation plan helps in smooth implementing process of cloud computing service model. The functionality of the TOSIG enterprise can be improved by managing centralization and automation control in the business process and database management system.
References
Branco, T., Soares, F., and Rivero, A. (2017). Key issues for the successful adoption of cloud computing. 1st ed. [ebook]. Available at: https://ac.els-cdn.com/S187705091732207X/1-s2.0-S187705091732207X-main.pdf?_tid=13069957-6347-497d-954f-8e85636a3067&acdnat=1527075444_98c4bb1df299239ac6bf637573f42284 [Accessed 25 May. 2018].
Fujitsu. (2013). Cloud Adoption. 1st ed. [ebook]. Available at: https://notatanycost.com.au/wp-content/uploads/2014/02/senatereport.pdf [Accessed 25 May. 2018].
Kharaiweish, M. (2013). Project Monitoring and control measures. International Journal of computer science and information technology, 5(5). Available at: https://airccse.org/journal/jcsit/5513ijcsit03.pdf [Accessed 25 May. 2018].
Lindh, C. (2012). How does information technology impact on business relationships? The need for personal meetings. 1st ed. [ebook]. Available at: https://www.impgroup.org/uploads/papers/6732.pdf [Accessed 25 May. 2018].
Mansfield Community. (2013). Introduction to project management. 1st ed. [ebook]. Available at: https://www.mansfield.vic.gov.au/Libraries/Community_Development/Intro_to_Project_Management_Manual.sflb.ashx [Accessed 25 May. 2018].
Marks, E. (2017). Designing and implementing cloud governance. 1st ed. [ebook]. Available at: https://www.eiseverywhere.com/file_uploads/8d78b669e86b0120d704469d84fbf680_CLF_2011_Governance_Frameworks_Eric_Marks.pdf [Accessed 25 May. 2018].
Monnappa. (2017). Project scope management: What it is and why it is important. 1st ed. [ebook]. Available at: https://www.simplilearn.com/project-scope-management-importance-rar89-article [Accessed 25 May. 2018].
Otieno, F. (2014). The role of monitoring and evaluation in projects. 1st ed. [ebook]. Available at: https://www.irbnet.de/daten/iconda/CIB8942.pdf [Accessed 25 May. 2018].
Passenheim, O. (2015). Project Management. 1st ed. [ebook]. Available at: https://home.hit.no/~hansha/documents/theses/projectmanagement.pdf [Accessed 25 May. 2018].
Wautelet, T. (2017). The impact of digitization’s on international companies: A case study. 1st ed. [ebook]. Available at: https://www.researchgate.net/publication/319273016_The_impact_of_digitalization_on_international_companies_a_case_study_of_LEGO [Accessed 25 May. 2018].
Xue, C., and Xin, F. (2016). Benefits and challenges of the adoption of cloud computing in business. 1st ed. [ebook]. Available at: https://aircconline.com/ijccsa/V6N6/6616ijccsa01.pdf [Accessed 25 May. 2018].
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