Impact Of Human Resource Management On Employee Effectiveness In Retail Industry

I have selected retail industry for this assignment due to the reason that retail industry is one of the major industries, which is witnessing tremendous growth in the global scenario. In addition, retail industry is having more importance of customer service. Thus, it will help to analyse the impact of human resource management on the employee effectiveness and the degree to which it will influence the customer service. It is identified that human resource management practices are having direct impact on the effectiveness and productivity of the employees in their workplace.

Lamba, S., & Choudhary, N. (2013). Impact of HRM practices on organizational commitment of employees. International Journal of Advancements in Research & Technology, 2(4), 407-423.

Keywords: Human resource management practices and organizational commitment

 This article discussed about the basic impacts of human resource management approaches on enhancing the organizational commitment of the employees. The authors have also stated that human resource management strategies are more important for the employees in the retail sector due to the reason that this sector directly deals with the end customers. Thus, effectiveness of the employees in providing customer service should always be favourable. Thus article is being written with the help of secondary research. This helped the authors to come up with more diverse ideas and conclusions gathered from different secondary sources. This journal is being written on the basis of effectiveness of human resource policies on employee productivity and customer service quality is not determined by the employee effectiveness. These two hypotheses are being selected in this journal. It is concluded that customer service and employee effectiveness is directly related and it is the human resource management strategy that can help the employees in having more organizational commitment. It is also concluded that employee management strategies such as training and development, employee compensation and work life balance can help in enhancing the productivity of employees.

The major advantage to be gained by using this journal is identification of different strategies for enhancing the performance of the employees. In this journal, there are numbers of strategies of human resource management being discussed that will help in aligning these strategies with the various factors in the long term. On the other hand, the discussion on the impact of the human resource management strategies on enhancing the organizational commitment will help to relate between the two variables in the assignment 3. This journal will also help in determining the importance of retaining the resources mainly the human resources for the business organizations in long term. This is due to the reason that in the assignment 3, importance of employee retention will be discussed and the information gained from this journal will be beneficial. In the further analysis of the effectiveness of training and development activities, the findings of this journal will be useful. This will includes development of skill and expertise of the employees with the help of the training and development activities.

Shantz, A., Alfes, K., Truss, C., & Soane, E. (2013). The role of employee engagement in the relationship between job design and task performance, citizenship and deviant behaviours. The International Journal of Human Resource Management, 24(13), 2608-2627.

Keywords: Job design, organizational citizenship and employee engagement

The aim of this journal is to discuss about the impact of effective and favourable job design on the performance and productivity of the employees. In addition, this journal also discussed about the different elements of job design that will help in enhancing the organizational citizenship of the employees. It is identified in this report that if the employees are being given more autonomy in their job role. This is due to the reason that increased autonomy motivates employees in taking decisions independently. The hypotheses used in this journal are relationship between task variety and employee engagement, relationship between autonomy and employee engagement and relationship between task identity and employee engagement. Research methodology of this journal is based on primary data consisting of 671 employees from the consultancy and construction firm of the United Kingdom. Information is being collected from the questionnaire given to the respondents. It is concluded that job design is having a major impact on the employee performance and it is also identified that productivity of the employees can get enhanced in the long term with having favourable job design. However, it is also concluded that different approaches of job design should be initiated in accordance to the organizational situations.

The major advantage that will be gained from this journal is detailed discussion of types and elements of job design and their respective impacts on the employee performance. In addition, the different elements of job design will be used in relating with different organizational situations in the further assignments. Discussion of different types of job design will help in having the fair idea about the concept and can be used accordingly in the next assignments. Therefore this journal will be used in discussing about the concept of job design in the next assignments and the information from this journal will provide holistic data about job design. As the industry chosen is retail sector, thus, this journal will be used in determining the impact of job design in enhancing the productivity of the employees in the retail industry. In addition, this information can also be used in identifying the different approaches of deigning the job role of the retail employees and how they can impact the productivity and effectiveness of them along with their impact on the service quality to the end customers. An ideal plan for job designing of the retail employees can be made in the next assignments with the inputs of this journal.

Gamage, A. S. (2014). Recruitment and selection practices in manufacturing SMEs in Japan: An analysis of the link with business performance. Ruhuna Journal of Management and Finance, 1(1), 37-52.

Keywords: Human resource management, recruitment and selection and business performances

The aim of this journal is to discuss about the extent to which recruitment and selection approach of the small and medium organizations are affecting their business performances. It is discussed that small and medium business organizations in Japan is facing with the issue of low employee retention. In accordance to this issue, recruitment and selection should be initiated in the organizations that will help in having right employees in right place. Moreover, there are number of human resource outcomes also being discussed in this journal from the initiation of recruitment and selection. The data is collected from the primary sources. Questionnaire is designed by including all the major elements of the human resource management and total 436 respondents are involved. Initiation of the primary data collection method helped in enhancing the authenticity and reliability of the findings. The authors concluded that recruitment and selection strategy of the business organizations is having direct relationship with the business performance. It is also concluded that initiation of effective recruitment and selection strategy will help in increasing the retention rate of employees.

This journal discussed about the importance of recruitment and selection in enhancing the business performance. Thus, this will help in examining the effectiveness of recruitment and selection in the retail sector also. The knowledge to be gained from this journal will be beneficial in using for the retail industries also in the future assignments. In addition, this journal can also be used in managing the issue of lower employee retention in the retail sector. Lower employee retention is not only the problem of a particular sector but is applicable in all the business sectors around the world. Thus the knowledge gained from this journal can be beneficial in recommending the recruitment and selection strategy for the retail sector. On the other hand, this journal can also help in concluding about the positive financial performance that can be gained from having an effective recruitment and selection strategy. In the next assignment, this journal will be used as the foundation of the human resource management plan due to the reason that recruitment and selection process is the primary step of the human resources strategy. The entire recruitment and selection plan of the retail industry will be based on the findings of this journal.

Ulrich, D., & Dulebohn, J. H. (2015). Are we there yet? What’s next for HR?. Human Resource Management Review, 25(2), 188-204.

Keywords: Workforce planning and HR strategy

This report discussed about the evolution of the human resource strategies and approaches from the past to the current time. It is identified by the authors that in the current business state of affairs, the area of human resource management is expanding and covering larger organizational aspects. The core objective of this article is to identify whether the evolution of the human resource management strategy is becoming stagnant and constant or they will develop further in the coming time. In doing this research, secondary data is being used. This is mainly due to determine the different developmental theories of the human resource management. This article concluded that human resource management approach has been evolved radically from the past and currently the area of operation is also more. It is also concluded that human resource management will further get developed in the future and will more evolve. It is also concluded in this article that human resource management is having number of aspects that should also be considered in developing the approach such as human resource strategy, human resource practices and human resource administration. Thus, it is important to consider all these relevant factors in having an effective approach of human resource management in place.

This article will be used to design the entire human resource management strategies for the retail sector. Though this article has not discussed specifically for the retail sector, the themes discussed in the article will be beneficial for the retail sector also. This is due to the reason that core factors of the human resource planning will be the same for all the business sectors. Moreover, this article can also provide the foundation for designing the human resource planning and workforce planning for a certain organization in the next assignments. As this article given an overall view of the human resource planning, thus, it can also be used as workforce management mechanism for any organizations in the future assignments. In the case of retail industry, human resource approach also got evolved drastically and the diverse aspects being discussed in the article will help to identify the current human resource approaches in the retail sector. Extensive discussion of different aspects of the human resource management is one of the major reasons for selecting this article. The next assignments on the human resource management can be based on the discussion on this article.

Paillé, P., Chen, Y., Boiral, O., & Jin, J. (2014). The impact of human resource management on environmental performance: An employee-level study. Journal of Business Ethics, 121(3), 451-466.

Keywords: Human resource management, business environments and employee performance

The objective of this article is to discuss about the relationship between the business environmental factors and strategic human resource management. This article identified the level of influence by environmental factors on the effectiveness of the human resource management. Hypotheses used for this article are positive impacts of the strategic human resource management, impact of environmental factors on the human resource management, relationship between these two variables and impact of internal environmental factors on the strategic human resource management. This article is based on the primary data that is being gathered from the internal stakeholders from different hierarchy levels. The data is collected from the manufacturing companies in China. This article concluded that effectiveness of strategic human resource management is highly influenced by the external and internal business environmental factors. In addition, it is also concluded that positive outcome from the strategic human resource management such as enhanced employee performance and organizational commitment of the employees can be gained only if the business environments are favourable and vice versa. The main focus of the conclusion of this article is on the influence of the environmental factors rather on the benefits to be gained from the strategic human resource management.

The major reason of selecting this article is its major focus on the impact of the business environmental factors on the effectiveness of human resource management. Majority of the articles discussed about the benefits and factors to be considered in human resource management. This article will be used to identify the business environmental factors in the retail sector that can affect the effectiveness of the strategic human resource management. In addition, the extensive discussion about the different environmental factors will help in identifying the same factors in the retail industry. Prior to the designing of the human resource management plan for the retail industry, the information of this article will be used to evaluate the business environmental factors. In this article, the positive impacts of strategic human resource management are also being discussed and thus it can help to recommend the same impacts on the employees in the retail sector in adherence to the external and internal business factors. The specific factors in the retail sector that should be considered in initiating the strategic human resource management can be discussed with the help of this article.