Background and Issues
The following report has been prepared to analyze the impact of the provisions for the training and the development opportunities have on the retention of employees in the different organizations by the management. The report identifies the background and the problems and issues faced by the management while carrying out the tasks. The importance of training methods is developed and determined properly in the following research. The research establishes a relation between the employees and the company by means of using different kind of motivational tools to retain the employees within the organization.
The biggest problem faced by the managers of the company to channelize the operations of the business in a smooth manner is the retention of the employees. Often the failure to implement the different types of retention plans within the organization draws flak and leads to problems within the organization. The research has highlighted the example of Telegate telecommunication where the absence of a regular flow of finance can be difficult to train employees and motivate them at the same time. The regular flow of funds is thus necessary for the organization to both motivate and train the employees accordingly. The presence of highly skilled, trained and educated employees is necessary for the business as because it helps the organization to attract more customers as customers generally prefer organizations with highly developed skills and experience in the market. However employees may not be retained and the loyalty may not exist in the absence of a proper training method.
The main problems in the management of the business is the weakened power of the management as they fails to provide proper, efficient and skillful training to the employees. This problem has led Telegate to a backward position in the market and has led to a substantial fall in the profit margin. Moreover, most importantly the absence of the training program has narrowed the cultural aspects of the company and has led them to the failure of retaining employees for a long time and also led to the absence of loyalty among the present set of employees working for the company.
The aim of the research is to analyze the impact of the provisions of training and development in the retention of the employees. The objectives of the research will help to attain the aims of the research. The objectives of the research are as follows;
- To identify the importance of the development and the training activities of the employees
- To identify and gather information on the ways by which the company identifies the retaining process of the employees
- To analyse the impact of training and development opportunities in employee retention in Telegate
- To recommend different policies for new opportunities in training and development
Importance of Training Methods and Motivational Tools
The research questions have been prepared based on the objectives of the research. They are as follows;
- What are the importance and the impact of the training and development opportunities in the retention of the employees in the company?
- How can the productivity level of the company as well as the employees be changed through efficient training?
- What can be the ways or the methods of the training and development of the employees in Telegate?
- Does different kinds of innovations in training lead to the increase the skill levels of the persons employed with Telegate?
The training process is generally defined as the development of knowledge and skills among the workforce of the organization. The most important job of training the employees is to perform the job and the responsibilities of the organization in an organized, proper and efficient manner. Training empowers the employees to perform their job responsibilities better which ultimately translates into the performance of the entire organization. Other researches on the same topic add to this opinion by mentioning the training develops the efficiency of the employees which ultimately allows organisations to align their employees with the future business strategies. The management of the strategic human resource is important for the business as because an efficient strategic management system is the key to the success of the organization. In the following research the strategic management strategy of Telegate and the issues that lie in between the implementation of such kind of strategic rules have been discussed. The researcher has used a number of different themes as well as theories to explain the total matter in the following research. Training and development enable an organisation to improve the skills and competencies of its employees to its future business strategies. This enables business organisation to take advantage of the knowledge and skills of the employees in the long run. The time when the employees get opportunities to contribute towards the growth of their employer organisation, the experience in job satisfaction encourages them to continue their tenure with the organisation. The organisation as a result is able to form long term strategies based on its present employees and also recognise the trainings which have to be imparted to the employees to operate according to the new plans. That is why employees view training and development as positive signs of profession growth and continue to serve their current employer. Thus, training and development of employees of Telegate lead to longer retention of employees. Some of the main themes that have been discussed in the review are:
The Human Resource Management Theory, Employee Retention theory and the Customer Satisfaction Theory have been used in this particular context to get a clear and transparent idea of the impact of provision on training and development in Telegate industries Private Limited. Training has been termed as one of the most important concepts of the Human Resource Management Theory. The following theory highlights the importance of the business organization in order to maintain the human resources to gain a strategic competitive advantage in the global market.
Problems in Management
Training and Employee retention theory are used extensively to satisfy the customers in the market. The main framework used in the theory is the Human Capital Theoretical Framework. Training and development have often been hailed as the core organizational strategy that helps in the retention of the employees and also leads to a growth of the capital. The human capital generally comprises of the skills, ability and experience possessed by the organization in order to manage the demands of the customers by retaining the skilled and the loyal employees. The issues faced by Telegate can be mitigated by the implementation of the Human Capital Theoretical Frtamework in an efficient and phased manner.
The research will follow the deductive research process to identify whether an efficient training program can actually help in the retaining of the employees in an organization or not. While the researcher will also find it easy to use the proven research theories and models like training and retention theories, Human Capital theory and some more of them to complete the research. The use of both the primary and secondary research data will make the research a more effective one. The primary researches are based totally on the collection of responses from the employees of Telegate while the secondary resources were collected from the data received from the magazines and journals of the organization.
Interview Questionnaire of the research is as follows;
- Does the training process of the employees helps in their development?
- Agree
- Disagree
- Strongly Agree
- Strongly Disagree
- Neutral
- Do you think that the training and development programs are of utmost importance to the organization?
- Agree
- Disagree
- Strongly Agree
- Strongly Disagree
- Neutral
- Is pre training more suitable than on job training or both are needed?
- Agree
- Disagree
- Strongly Agree
- Strongly Disagree
- Neutral
- Thus in depth analysis selection of trainers more suitable than selecting an internal trainer?
- Agree
- Disagree
- Strongly Agree
- Strongly Disagree
- Neutral
- Can Employees be retained on the application of proper training and development programs?
- Agree
- Disagree
- Strongly Agree
- Strongly Disagree
- Neutral
- Is strategic Human Resource management important for the proper performance of the employees in the organization?
- Agree
- Disagree
- Strongly Agree
- Strongly Disagree
- Neutral
- Is proper financing required for the maintenance of a healthy system of training and development in the organization?
- Agree
- Disagree
- Strongly Agree
- Strongly Disagree
- Neutral
- Have you acquired new skills after undergoing training in Telegate?
- Agree
- Disagree
- Strongly Agree
- Strongly Disagree
- Neutral
- How new skills will help develop your career in the future?
- Agree
- Disagree
- Strongly Agree
- Strongly Disagree
- Neutral
The researcher selected a total of 50 employees from the organization. The organization contains 5 different departments and thus 10 employees from each of the 5 departments were chosen for collecting primary responses based on the online questionnaire provided to them.
There are a number of different limitations to the research which restricts the researcher to construct and formulate a strong and compact research. The identification of the issues itself is a huge limitation to the research. There are times when the complexity of the research often leads to the identification of the wrong and small issues. Apart from this the absence of proper and smooth funding and the allocation of budget to the research is one of the most crucial limitation of the research. The short time frame to complete the research is also one of the crucial limitations of the research.
The research has been based on a quite happening and important topic. The topic has been selected according to the importance of the globalization in the local as well as international markets. The research has been constructed in a scientific manner providing graphs and charts which have helped analyze the actual data regarding the retention of employees and its impact on the company. The information provided in the research will be of huge help to the future researches on the same topic in the future.
Impact of Retaining Highly Skilled and Educated Employees
The management of the company must follow a few steps to retain all the employees and ensure the success of the company in the market. The management must deduce some competitive HRM strategies that must be better than the HRM strategies of other companies and will help them to retain the employees. The senior supervisors and the managers must motivate the employees all the time as because such a motivation will help in the development of the employee and make them confident and loyal in their work and towards the company respectively.
References
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