IT Solution For Inshore Insurance Ltd: SFIA 6 Framework And ISO 27000 Policy

IT Solution for Inshore Insurance Ltd

The Inshore Insurance Ltd case study has been thoroughly reviewed and security threat has been identified as the main problem. The IIL uses the cloud services to conduct all the business activities. The cloud applications are enabled by the web and provide the services to the policyholders (Kerzner and Kerzner 2017). IIL is seeking for the IT solution that will assist them to define a platform which helps to support primary data and the generated data and all these data are sourced from the cloud and in-house. IIL proposes IT to build a cycle which will provide a solution to prepare for Q4 2016 budget cycle. ISO 27000 series policy can be taken up and it provides the individual stands on IT security band documentation as well (Coronel and Morris 2016). This is the Final Statement of Work that has been developed on the basis of Preliminary Statement of Work. The Final Statement of Work will contain the project plan and the associated stakeholder list.

IIL must take up the SFIA 6 framework. The framework defines the skills needed by the professionals to take up the roles associated with information and communications technology. The project managers and his team must take up appropriate strategy and architecture to create schedules, making project budget, setting goals to complete the project (Cascio 2018). IIL must take up the SFIA 6 strategy framework, and the framework can be categorised into the four categories-

Information Strategy- Information Strategy includes the approach of the organisation to utilise the information, services and the desired technology (Li and Landry 2018). The management body of IIL must focus on repetition, creation and maintenance of strategy and must check whether IT plans are aligned with the business objectives or not.  

Advice, as well as guidance- The clients’ needs, must be prioritised, and the experts must provide the advice and the recommendation to the clients (Laudon and Laudon 2016). The project outcome is dependent on the specific area technique, methodologies and the technology.

Business strategy and planning- The management body by gathering knowledge, evaluation, the experiment can be able to meet the business goals (Coronel and Morris 2016). The IT management team must apply a fruitful plan, must deliver and support the IT services and the products.

Technical strategy and planning- The emerging hardware, software, as well as the communication technology, is vital for better project management. The staffs and the employees must be made aware of the information technology services (Yang et al. 2016). The information resources of the organisation must be managed, and with the aid of the information system the information resources can be better managed and handled. The organisation must ensure that the correct methodologies and plan have been used wisely.

SFIA 6 Framework and ISO 27000 Policy

SFIA 6 framework must meet the criteria of IIL. The seven-level of responsibilities are – follow, apply, enable, ensure and advise, initiate and influence, setting strategy, inspire and mobilise and assist.

Follow- The IIL staffs need to complete the tasks under the close supervision of the IIL management staff. The staff must follow the management staff.

Assist- In the second level of responsibility the management staff utilises some discretion, use the wide circle of interaction (Desai and Kashiyani 2015). They work on a range of tasks and proactively. They work on the range of tasks.

Apply- The management staff must complete the work packages. The management staff works for the suppliers as well as the customers. The management staff works with the suppliers and the customers (Hopkin 2017). In this step, the management staff performs several tasks. They must take the initiative and must schedule own and others’ work.

Enable-They work under general direction in the framework. The management staffs work on a broad range of activities.

Ensure and advise- This step consists of the objective setting responsibility and the supervisory and broad direction The step also involves challenging and the unpredictable work (Akua Agyepong et al. 2016). The management staff must show proficiency in the business and must carry out the business operations.

Initiative and Influence- This step involves authority for the area of work. The administrators will set IIL objective values. It is highly complicated and strategic work (Matyas and Pelling 2015). They initiate and lead both technical and the business change.

Setting up of Strategy, inspire and mobilise- The authority involves the setting up of policy. The administrators take all the critical decision to the organisation (Marston, Cowling and Bielefeld 2016). The administrator of IIL must make all the important decisions. They must take up the leadership skills.

IIL must adopt appropriate IT solutions. The development and the implementation stage involve different kinds of activities by which the best IT solution can be implemented within IIL. SFIA Scheme of responsibility includes the System development installation and integration and user experience.

System development

The Inshore Insurance Limited (IIL) project must be reviewed. Millions of employees work under IIL organisation. The IT management body must set specific goals and the policies. The solution will bring value to the organisation (Gabriels et al. 2016). The stakeholders associated with the project must adhere to the needs of the IT solution. The solution must keep seeking for the improved solutions.

Managing Personal Data and Claim Report

The management body must keep the personal data and the claim report over the five years, and they must analyse the risks based on the data. The underwriter looks at the claim and the in the five years to evaluate the Loss Net Ratio. Data Analyst must analyse the data after the data gets set up and the formula gets set up. The IT management body must update the data and the formula, and it is their responsibility in level 2. The database architect must configure the database, store and generate the data. The IT management body must twin the hardware as well as the software data, and it is a difficult job for the system administrator.

User Experience

The feedback from the customers and the clients are very important and must be taken into consideration. The underwriter is the main user in this case study. The user is responsible for measuring the performance and the behaviour of the system (Brugiavini and Pace 2016). The primary goal of the section is to achieve the requirements of the underwriter. The underwriter will provide the feedback and their feedback will be analysed.

Installation and Integration

After conducting the testing and the resolution, installation of solution system into IIL organisation will create lots of opportunities. The IT management body will have to assure the software must be installed without any hassle. There are several issues associated with the software installation (Blumenthal and Hsiao 2015). The software can be prone to virus attack. The system can get collapse. IIL can lose the important data due to the security breach and the data breach. IIL database has 100 TB personal data and IIL must ensure safety and the security of the system. The data leakage can prove to be a disaster for the company. IIL must prevent the data leakage.

Project management strategy is the methodology of making plans and initiating plans by selecting the dedicated team, the creation of schedule, managing the budget and setting goals to complete the project. The project management architecture represents the several designing tasks and assisting with better architecture concepts for the project (Duckett and Willcox 2015). The management body decides to follow the SFIA 6 framework and categorise the sections in 4 categories-

Information Strategy

The category involves the approach of the organisation to use the information and services and the desired technology (Blumenthal and Hsiao 2015). The management body must focus on the creation and the maintenance of the strategy so that the IT plans can align with business goals.

Importance of Feedback from Customers and Clients

Business Strategy

The management body must have the desired knowledge to gather data, innovation, and evaluation. The IT management requires planning and delivering the IT services and the products appropriately.

Adapting SFIA 6 framework

The SFIA 6 6 is the model for the describing and managing the competencies of the ICT professionals. The framework aids the skilled labourers to meet the needs of the workforce. The framework consists of six areas (Blumenthal and Hsiao 2015). The IT management body of IIL must consider all the six areas. The six areas include the strategy and architecture, skills and quality, development and implementation, delivery and operation.

SFAIA is controlled and governed by SFIA Foundation. SFIA Foundation is a not-for-profit organisation and is run by five corporate members. SFIA is based on the following seven responsibilities (Li and Landry 2018). Follow, Apply, Ensure and advise, Enable, Assist, Set strategy, inspire and mobilise and assist.

IIL must follow the seven responsibilities or the strategies. The strategies will help IIL to carry out the business effectively. The framework will also help them to implement the security features as well.

Project Team Assignment Roster

References

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