It is important that organizations implement a monitoring system to insure that employees are learning on the job. Just because employees are educated in a classroom does not mean that they have the knowledge to do the tasks efficiently and effectively as possible. Knowledge comes from experience of performing daily tasks and as the employees achieve more experience on the job the greater the knowledge they will gain (Carving, 2000). Most employees want to achieve the greatest success in life and at work.
It is important that organizations find ways to compliment the employees successes through a reward or incentive program that will reinforce positive learning. Managers need to find ways to follow-up with employees on what they have learned and this can be accomplished through employee evaluations and refresher training on a periodic basis. Keeping the employee in the know is also a very important element. The employee needs to have the understanding that what is expected of them through goal setting and timeliness.
If an employee has a guide of expectations it will assist the management team to understand if the employee is acquiring knowledge at the standard rate. Managers have to now when employees are not gaining knowledge. Knowledge management is more than just placing an employee in a job and asking a co-worker to train them. In a knowledge management environment the manager may find that an employee with many years of experience was never properly trained. This failure in appropriate training may be costing the employee efficiency or quality.
To get the greatest rewards from all of the company’s assets it is important to understand the overall value of the asset. If employees are top of the organizations assets it is important to get the greatest return on the investment. Employees must work in a positive culture and positive environment. Employees will learn at a faster rate if the culture and environment that they are working in is a positive environment. If other employees step-up to give new employees direction or find ways to assist with mentoring employees the organization will achieve higher levels of success.
Managers must understand that to build the greatest teams it takes a level of knowledge of how the game is played. Managers can not just throw employees into work they must give employees the opportunity to learn the task and the job. There must be a high level of profitable learning through a sharing process. Employees need the time to interact and feel they are an important element to the team in which they work. The results of the team will be much greater if the knowledge is spread throughout the whole organization.
According to Rummies (2002) knowledge management is a systematic process by which knowledge needed for an organization to succeed is created, captured, shared and leveraged. Managers must monitor the knowledge levels in every employee and insure that each employee is learning at a positive rate. To achieve the greatest success knowledge management must be enforced for organizations to succeed. This is why through economical uncertainty it is important that organizations implement and manage how knowledge is evolved.
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