Current Organizational Structure
It becomes important for an organization to make plan for strategic information system in order to gain competitive advantages in the global market place. On the other hand, paradigm of strategic planning generally changes adequately for supporting new role of applying information and communication technology in the organization. On the other hand, method of system acquisition is one of the vital approaches from a company’s perspective in order to adopt commercial software or ERP in the organization. The study presents current organizational structure of Mexx Engineering and operational issues such as errors, inefficiency. Flowchart of the sales procedures for the organization is provided along with identifying its market size. Furthermore, leaders in the market and factors to gain competitive advantages and recommendation are provided in the study.
The hierarchical arrangements of the authorities in an organization and community can be defined as organizational structure. The rights and duties of the staffs can be notified by the position of the staffs in the hierarchy (Amrollahi et al. 2014). In addition, structure of the organization determines the process of managing roles, power as well as responsibilities of the key members in the particular organization. On the other hand, structure of the organization depends on objectives as well as strategy of the organization. In a centralized structure, the top layer of the management has decision making power and strict control over the departments as well as divisions (Gardner et al. 2015). On the other hand, decentralized structure defines the decision making power as distributed among the departments and have distinctive degrees of independence.
Mexx engineering has an effective organizational structure, through which members of the company understand their role and degrees in the company. The organization head is the president. He has responsibilities to analyze the revenue and suggest steps to increase the sales and overall revenue. On the other hand, vice present is actually takes over overall process and operations of the company. In addition, the vice-president arranges meeting with decision-making head, managers and legal head. Decision head in the company is in-charge of the operations in accounts and marketing department. The personnel review the process daily and provide appropriate suggestions and steps that can be taken over by accounting and marketing staffs. However, general manager of the company monitors and analyzes the process done by marketing and human resource department along with accounting and entry level staffs. The legal head is connected with human resources and entry level staffs. Human resources department is responsible for fulfilling the activities related to the issues of staffs, providing human resources as per requirements of the organization. On the other hand, entry level staffs are provided training and responsible for taking their role as junior employees of the organization.
As Mexx Engineering continues to make diversification in marketplace, the opportunities for the issues in workplace intensify. In addition, management of the organization typically faces conflicts in potential levels. Stair and Reynolds (2013) stated that the company faces issues associated to the employees. The staffs face personality conflicts and supervisor issues. Personal trauma as well as structure of the organization has various issues. It results inadequate and inaccuracy for the company. As a result, quality of the products and services becomes low (Osterwalder and Pigneur 2013). Engagement in the workforce is the major causes for the process. It is vital to train the staffs in each aspect and rules followed by the organization. Lack of proper and adequate training creates issues and errors in the tasks.
Operational Problems
Human nature is responsible for generating situational conflict in the organization. On the other hand, the organization faces various issues in interacting with each other, higher management and customers as well (Fielt et al. 2013). It results lack of understanding in the demands of the customers. Hence, it is required to reduce the errors of the staffs and obtain competitive benefits.
The security risk is one of the common events occur in an organization. The system of the organization has been developed internally in order to host the process and operations. Moreover, requirements of security are embedded in the system and establishment of the life cycle. Most of the vendors in the software industry utilize methodology as one of the important tools to alleviate fears for the upper management (Venkatesh et al. 2013). In addition, considering the process of deployment include application of software such as enterprise resource planning. The phases are important to be considered for implementing the commercial acquisition method. One of the phases involve needed for the implementation is planning readiness assessment, which is necessary for decision makers of Mexx Engineering. Therefore, it is needed to set clear objectives as well as effective procedures of decision making and culture of the company. It desires to accept changes in the organization. Blueprint of the business is needed to achieve by helping the engineers in the procedure (Stillwell et al. 2013). It is necessary to make adjustment and preparation of the system, which can test the procedure of making decisions as well as run the specific system in smooth way.
The above flow chart of the sales process clear defines the process of sale in the organization. In the flowchart it has been clearly seen that the customer generated PO is processed to Rep Logs. After that contract agent reviews order and transfers to standard terms. It goes to the agents for approval and if processed it goes to the customers and if not acceptable it is not further progressed.
Implementing accounting software packages and ERP have several benefits to the organization (Hirschheim et al. 2013). On the other hand, some drawbacks in controlling the ERP system produce issues in the organization. One of the major issues found in the ERP system is s poor communication among the staffs of the organization. In addition, cross referencing spread in the sheets need to avoid missed scopes in the procedure. There are also minor errors in typing in misread figure, which results in making negative consequences. However, unable of taking big decisions in the operations of Mexx Engineering is one of the main control system problems faced by the company.
In addition, there are some issues like difficulty in setting of quantitative standards in the organization is a problem faced in the control system. Moscovitch (2014) commented that it results lose of effectiveness during delivering standard performance. It is difficult to set quantitative standard for human attitude and behavior. Moreover, it decreases the level of efficiency and satisfaction in jobs. Morale of the employees is also affected by this. There are no control on the external factors remain for control problem in the organization. Along with these, resistance from the staffs is the result for less effectiveness of the control systems (Barclay and Osei-Bryson 2015). As control in an organization is an expensive procedure that engages lot of time as well as effort as adequate attention that needs to be paid in order to observe performance of the staffs. Thus, management of the organization needs to be aware to effective control of the system.
System Acquisition Method for Commercial Software, Customer Software, and ERP
Cassidy (2016) asserted that deploying the accounting software packages in Mexx Engineering need effective planning as well as establishment of the system. The procedure of adopting the software packages require specific time in order to consumer and tedious procedure to perform in the business organization. In existed business of an organization, the procedure represents tasks that can be performed by current system (Dwivedi et al. 2015). In the present organization, adoption of accounting software packages has been designed in order to help the process of conversion in significant way. On the other hand, the existing facilities contribute to the procedure, which aids to the system. On the other hand, system for establishment in the particular organization is needed to review the procedure for improvement of control system in the organization.
Moreover, it is needed to investigate the method of acquisition and would assist the organization to address the loop holes in the organization and take appropriate measures for solving the issues (Galliers and Leidner 2014). It is vital to deploy to the ERP system in the organization and appropriate road map for the procedure of implementation. The purpose of methodology is to deliver implementation on appropriate time according to the budget.
Current market size of Mexx Engineering is one of the vital aspects considered for addressing own position of the organization. According to the report 2016, the procedure of decision making by sorting of important topics related to the organization need to be more effective (Simons 2013). The customers of the organization require Symantec, Cadence as well as Intuit. Moreover, the consumers of the organization are based on gaining of high technology that is based on clear understanding of quality of the technology and effectiveness of particular design. There are approximately 50 % minimization of turnover, which proves that there are increasing market size of the company (Haux et al. 2013). In addition, about 14 % rise in engagement level is observed, which improves the market size of the organization.
In order to identify the factors for gaining competitive advantages, it is required to address the leaders in the market. Thus, it is needed to follow the standards as well as system pursuit by the organization (Ismail and King 2014). In addition, there are various competitive factors, which can provide competitive benefits for the company. The factors of marketing are needed to review by management of Mexx Engineering and find the factors responsible to gain additional values for the organization.
Laudon and Laudon (2013) commented that it is vital to analyze the factor of production and research along with development for the organization. The expertise factors as well as personnel are generally considered as vital factors for the organization to obtain competitive benefits. On contrary, lack of effective system produces errors in workplace and show inefficiency among the employees produce errors in work and show inefficiency of the employees of the organization (Majchrzak and Malhotra 2013). Lack of proper training in Mexx Engineering causes several issues in the organization. Therefore, it is required to reduce the issues in order to encounter target of the organization.
Flowchart of Sales Procedure
In an effective and advanced organization, it is crucial to follow some steps compatible in the market. Symantac, Cadence as well as Intuit are leaders in the specific market. Thus, it is needed to follow standards along with system pursuit by the organization. There are also several competitive factors, which are needed to review through the management. In addition, personnel and the expertise factors are usually considered as vital factors for the company for gaining leading position in the market (Seidel et al. 2013). In addition, various processes are including in proper time, which consumes data entry and repetitive tasks as well. For an example, team of instant accounting team of Mexx Engineering requires to spend more and long time in increasing data for sales as well as invoices. In this aspect, it is vital to set up the structure in appropriate way (Shapiro and Varian 2013). The procedures can be established, which assigns responsibilities for the functionalities. The procedures can be enhanced and useful in order to achieve target of the organization.
Conclusion
From the above discussion it can be concluded that, planning of appropriate strategic information is required in order to identify appropriate structure of the organization. It is crucial for supporting the new role of information and technology in order to provide advantages to the organization. Discussion of hierarchical management of the organization would be helpful to understand their role in the organization. Along with these, understanding of current market size and flow chart of the sales process would assist to identify the factors responsible for increasing productivity of the organization.
References
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