Roles and responsibilities of a manager
The term manager has been considered as a job title that has been used in an organization for denoting an employee who is liable for acting on some of the prescribed roles and responsibilities for leading the functions, other employees, and departments. The manager is an authority that is nominated and appointed on a particular level on in the organizational structure. The individuals who are having a job title of manager have diverse job duties and responsibilities and the same are described as follows:
- On the basis of the survey, it has been defined that the management is the obligation for the performance of the group of individuals within the business organization.
- A manager is also held responsible for monitoring and leading the group of people.
- Most of the controlling powers reside in the hands of the managers and hence all the decisions are taken by them.
- Developing a safe and friendly working environment for the subordinates is one of the integral roles to be played by the managers.
- Planning:Planning means establishing the objectives and goals of the business organization and making decisions for attaining the same. In The cleaning company, the planning process is considered as a process of decision making in which the goals and setting of the course of future actions and establishing alternatives for attaining them is done. A plan will be aiding the business firm in increasing the effectiveness of overall process and operations.
- Organizing:Organizing is the process of making or developing plans move closer to realization. Once the manager is done with the establishment of plans the next step of the manager is to organize the required sources for executing the operations. This process includes determining the business practices and resources to be assembled and coordinated.
- Leading:One of the most empirical tasks for any of the manager is to lead the workforce. Skills for stimulating the individuals or the teammates for attaining a specific task is the process of leading (Luthans and Doh, J2018). The managers of The cleaning company are required to provide appropriate guidance to the employees for increasing the effectiveness in productivity.
- Controlling:Scrutinizing the progress towards the objectives in the process of controlling and measuring the performance, comparing with the current performance and correcting the deviations are the basic roles performed under this concept.
The managers are required to perform all of the above-mentioned management functions with the best level of efficiency for bringing the desired level of outcomes. The first role is planning and for which the managers in the cleaning company can conduct the monthly meeting for developing plans. The second function that is required to be executed by the managers is to organize the sources that will be used while executing the operations. The management authorities are required to perform the leading functions effectively so as to ensure the team efforts are directed in a right direction. The last functions is controlling the operations and the other business practices so as to make the employees deliver the desired outcomes.
One of the basic criteria through which the managers of the cleaning company will be consistently delivering exceptional customer service is developing a feedback recognizing procedure (Pesina and Solonchak, 2014). Under this, the managers will lead and guide the teammates for prioritizing the queries and problems of customers and solving them ASAP basis. This will be aiding the managerial authority in delivering the desired services.
The term organizational structure is the typical hierarchical arrangement of the lines of authorities, obligations and communication process executed within an organization. Determining how the obligations are assigned coordinated and controlled and also the process of flow of information between the different levels of an organization is the basic role of organizational structure. There are various types of organizational structures that can be adopted by the cleaning house in London. The hierarchy, flat, functional and divisional, line organization, line and staff organization, are some of the most recognized structures of the organization.
Having an appropriate organizational structure is very much essential for a growing business corporation. Organizational structure provides guidance to the individuals by laying out the official reporting relationships that are governing the workflow of the entity. A flexible medium of growth will be offered to the individuals of the firm. Without a formal organizational structure, the employees won/t be able to know to whom officially they are required to report. This will develop a strict and organized working environment
Developing a feedback recognizing procedure
A flat organizational structure is the best option for the cleaning company. As this structure has few levels of management between the executive level and the front line staff. This structure will be advancing the productivity by empowering the employees to take decisions on their own. Communication process also occurs easily and thus aids in rapid changes and resolutions of conflicts.
This structure has been recognized as one of the most cost-efficient methods for any of the business firm. It has also been observed that the employees are found more adaptable and show a positive attitude towards this structure. Open collaboration and collaboration are the two most significant benefits gained after the entity is making adoption of this structure.
Values, beliefs, and norms that are held liable for stimulating the behavior of individuals within the business corporation are considered as the management culture. On the basis of the research, it has been analyzed that the concept of management culture has been recognized as one of the empirical factors of the Pyramid of organizational development that is a great contributor in the success of the firm (Managementstudyguide 2018). Management culture is considered as one of the most significant components that aids in creating the brand image of the enterprise. The culture aids in shaping the ways or the methods in which the workforce is communicating and they remain motivated and loyal towards work. Moreover, the culture cultivates a sense of belonging and this develops an emotional connection for with the entity.
On the basis of the research executed by Charle’s Handy, it has been evaluated that the organization is a setup where the individuals indulge together for the attainment of a common goal (Mgtsystems 2012). According to the Charle’s Handy model, there are four types of culture followed by the various organizations that are mentioned below:
- Power: Under this culture powers and authoritiesreside under the management hands and special privileges are also enjoyed only them. The employees do not have freedom of expression and share their ideas.
- Task culture:The team developed an organization for accomplishing tasks and targets and solving issues are considered as to be following the task culture.
- Person culture:The firms in which the workforce considers their value greater than that of the organization, such organization is following person culture.
- Role culture: On the basis of the expertise and specialization roles and obligations are delegated under the role culture.
On the basis of the research, it has been analyzed that the role culture is the best option that can be adopted by the cleaning house in London. The business entity has various hierarchical levels and diverse range of staff working on the different levels (Mgtsystems 2012). And as per the role culture, the roles and obligations are prescribed as per the expertise and specialization. For instance, the staff that specializes in maintaining equipment’s will be assigned the role of handling them.
The culture will be aiding cleaning house in London in the development of brand image and that is one of the most significant elements of success. Culture develops an emotional attachment to the employees and makes them motivated and loyal. This will bring an increase in efficiency and effectiveness of the outcomes.
Organizational structure and its importance
The process of communication has been defined as the sending and receiving the data between two or more individuals (Burgoon, Guerrero and Floyd, 2016). The person sending the message is the sender and the individual receiving the message is the receiver (Managementstudyguide 2018). There are various forms of communication and the concept plays a crucial role in transferring data from one level to another within an organization (Kurtz, Draper and Silverman, 2017). Mainly there are various forms of communication that can be adopted by cleaning house London and the same are as follows:
- Verbal
- Written
- Non-verbal
Communication will enable the managers to motivate the employees by clarifying and informing the appropriate data (McQuail and Windahl, 2015). An effective communication process will be proven as a source of information for the organizational teams and that will be used in developing decisions. A well-informed employee will have a better attitude towards work and thus communication plays an integral role in altering individual’s attitudes (Habermas, 2015).
Developing an open communication environment in which each and every individual is free to share ideas and express thoughts (Reddy 2016). Developing and employing inclusive communication strategy can also be proven beneficial for the firm as in this strategy the employees will be made involved in the process of decision making and that will motivate the workforce (Berger, 2015). Moreover, employing multiple channels of communication will be aiding the process and will also be proven beneficial for the firm (McNair, 2017).
References
Berger, A.A., 2015. Media and communication research methods: An introduction to qualitative and quantitative approaches. Sage Publications.
Burgoon, J.K., Guerrero, L.K. and Floyd, K., 2016. Nonverbal communication. Routledge.
Habermas, J., 2015. Communication and the Evolution of Society. John Wiley & Sons.
Kurtz, S., Draper, J. and Silverman, J., 2017. Teaching and learning communication skills in medicine. CRC press.
Luthans, F. and Doh, J.P., 2018. International management: Culture, strategy, and behavior. McGraw-Hill.
Managementstudyguide, 2018, Charles Handy model of organization culture, Assessed on 14th March 2018, https://www.managementstudyguide.com/charles-handy-model.htm.
Managementstudyguide, 2018, Importance of communication in an organization, Assessed on 14th March 2018, https://managementstudyguide.com/importance-of-communication.htm.
McNair, B., 2017. An introduction to political communication. Taylor & Francis.
McQuail, D. and Windahl, S., 2015. Communication models for the study of mass communications. Routledge.
Mgtsystems, 2012, Culture management, Assessed on 14th March 2018, https://www.mgtsystems.com/culture-management-dif.
Pesina, S. and Solonchak, T., 2014, June. The Sign in the Communication Process. In International Science Conference: International Conference on Language and Technology (June 19-20). World Academy of Science, Engineering and Technology. International Science Index (Vol. 8, No. 6 Part XI, pp. 1021-1029).
Reddy, C, 2016, 15 strategies for effective communication in an organization, Assessed on 14th March 2018, https://content.wisestep.com/15-strategies-for-effective-communication-in-an-organization/.
Order an Essay Now & Get These Features For Free:
Turnitin Report
Formatting
Title Page
Citation
Outline
