Motivation Theories: Maslow’s Need-Based Theory and Herzberg’s Two-Factor Theory
1. a. Motivation is the reasons which makes the people acts or fulfil their desire and needs depending on the goal that is set by them. It is what inspires individuals to move towards a set direction and reach the final destination.
b. The two motivational theories that can help the employees of Sarahzz are Maslow’s Need based theory and Herzberg’s two-factor theory. The Maslow’s need theory states that there are five stages of needs which determine the motivation of an individual. The five stages are physiological needs, safety needs, social needs, self-esteem needs and self-actualization needs. On the other hand, Herzberg’s two factor theory states that there are two factors of motivation which are hygiene factors and motivators. These two model will help the team members of Sarahzz to determine if the change in the organisation is for their benefit or not.
2. a. The current structure of Fortson comprises of three levels which includes the general manager, underneath whom are four regional managers. Under each of these four regional managers are two line managers who look after their specific departments. The line managers have very less contact with each other.
b. Two other organisational structure that could be followed by Fortson are the firstly to have four levels instead of three which are the general manager, regional managers, branch managers and employees. Secondly, there could also be five levels such as general managers, regional managers, branch managers, department managers, employees.
c. From the above two solutions the second solution can have better results as each division will have focused jobs to do and thereby less complications about the job roles. Even though the levels are more but it could ensure better productivity.
3. a. Organisational culture is the behaviour or the values that are imbedded in an organisation’s environment and in the members of the organisation. The culture of an organisation includes their mission, vision, values and habits that are followed by every employee and the management.
b. The current organisational structure would create conflicts if the culture is not changed for the betterment of the employees. The long process of communication means that the employees would not be able to contact the higher authority immediately and therefore their grievances would take up a lot of time to be solved.
c. To create an ethical organisational culture, proper ethics training should be given to the employees along with the rewarding of the ethical acts that occur in the organisation and punishing those acts which are unethical so that the employees understand the seriousness of ethics in the workplace.
Different Organizational Structures
4. a. Power in organisations means to use the authority that has been given to an individual and influence others regarding acts which are not sanctioned by the organisation to meet their own needs and goals.
b. Two sources of power are legitimate power which means the power that comes with the position of an individual in an organisation and expert power which is the power that is derived from the knowledge or skills that an individual possesses.
c. Franklin could use both legitimate power and expert power to influence the management with his positional power and skills. He has been in the company for a year and had also been a part of a large organisation earlier which means he has good skills that could be beneficial for Sarahzz.
5. a. The leadership style of Denise is democratic leadership where she motivates the team mebers to do their own work and leads them in ways that would motivate them to work better. The leadership style of Poppy is situational leadership since she works depending on the timelines and the situation of the work.
b. Managers are people who make members work according to them and leaders are people who ensures that the team members follow them.
c. Both Denise and Poppy are behaving like managers since the team members are working for them but not following in their footsteps.
6. a. Group is a collection of several people who combine their efforts and work accordingly, whereas, team is a group of individuals who has a common goals and works towards its achievement.
b. One model of group development is the five stage model which involves five stages forming, storming, norming, performing and adjourning. Forming is the formation of the group, storming is the stage of action where the individuals mix with each other, norming is the stage where the group becomes productive and communicative, performing is the stage where the members become united and adjourning is the stage where the team is dissolved once the goal is achieved.
c. Franklin’s group is currently in the initial stage of forming since the group has been formed but they have not been able to understand the task and each other and reach the second stage.
d. Group cohesion is the bond between the group members and this could help to improve the performance of Franklin’s group since they will be able to work together.
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