Experience with Different Tools
1.Discuss your technical knowledge and background which qualifies you for this job and how you stay up to date on current technologies in use at your company.
- I have CCNA certification
- I am certified from Security+ CE certification
- I have Effective communication skills for mailing
- I am able to managing Cisco switches and routers with tools
- I am also good in troubleshooting Ethernet and Wi-Fi problems
- I have good knowledge about security methods such as firewalls, and access control lists.
2.Describe your experience with network administration in an Active Window Directory environment. Rate your knowledge level on servers and windows operating systems.
- I know about adding and configuring new workstations and setting up user accounts to provide authorizations.
- I have experience about System security management
- Creating a backup and recovery policy
- I always focus on Performance monitoring and optimization
- Installing and updating system software
- Knowledge level on servers and windows operating systems is 9/10.
3.Describe your experience in using and supporting network switches, routers, and VoIP. Rate your knowledge level on LANWAN Technologies.
- Preventing the spread of viruses and malicious programs
- Allocating mass storage space
- OS patching and upgrades
- Reviewing system log files
- Knowledge level on LAN and WAN Technologies is 10/10.
4.Briefly describe how you would identify a network wide computer virus attack. Describe what steps you would take contain and eradicate the virus including how and whom you would notify.
- First Search whole computer system for threat and viruses
- Apply different methods to remove that virus from network
- Again recheck system to identified infected files
- Submit that files to antivirus or firewall
5.What network monitoring and analysis tools would you use to troubleshoot user’s reporting slowness on the network? List the specific software and /or tools including their functions that you are experience with.
- I will use Network Performance Monitor tool from Solarwinds, it is tool for monitor network performance to reduce network outages and increase performance. It is having many features, as smarter scalability for large environments, Multi-vendor network monitoring, and NetPath and PerfStack for easy troubleshooting.
I have experience on different tools like:
- PRTG Network Monitor from Paessler
- Nagios XI
- Zabbix
- Datadog
- Network performance Monitor from Solar winds
6.Describe the steps taken to troubleshoot a software program that’s not working and how you go about getting a resolution
These are the processes for network troubleshooting:
- First Search bug in network
- Resolving bug and establishing network connection
- Configuring a network management device
- Updating firmware devices on network management device
- Configuring and reinstalling a network management device
Network troubleshooting can be done using network diagnostic software.
7.Discuss your knowledge and use of the Microsoft Office products including excel, outlook, PowerPoint, word, and Visio. Rate your knowledge level.
- MS-word is a word processing software, which is used for creating, editing, saving, and printing documents
- I can make PPT for general instruction to network establishment
- I can make Excel sheet for different logs
- I can configure outlook for mail sending and receiving
- Visio is used for create simple or complicated diagrams. It provide wide variety of built-in objects to work, also anyone can make own shapes.
- Knowledge level on LANWAN Technologies is 9/10.
8.Describe your experience in using and supporting Dell personal computers and laptops released in the last four years. Rate your knowledge level.
- Dell is better company in field of network management using servers.
- Dell laptops are performing better for troubleshooting
- Knowledge level on LANWAN Technologies is 10/10.
9.Give me an example of a technical scenario that developed a positive effective working relationship; establishing credibility, trust, and confidence for both a non-technical executive and a member of IT.
- Once upon a time a looping problem was occurred in my network. I had troubleshot that bug and maintain that network with network diagnosis software.
- I learnt from that particular situation about handling Network error.
10.How would you define good customer service and a good customer experience? What steps do you take to ensure that customers receive optimal support and services?
- It means helping customers efficiently in a good manner
- Always satisfied customers as per their requirements
- Providing best services to customers
These are step I can take to ensure that customers receive optimal support and services
- Diagnosing and fixing problems
- Marinating, repairing, and updating network always for better performance
- Solve hardware and software problems as soon as possible
11.When dealing with non-technical customers and staff, how do you convey technical ideas and information in terms they can understand?
- I always convey my technical ideas in polite way.
- As an Administrator I will explain my idea’s in practical way
- Including creating and maintaining computer networks within an organisation
- I will suggest to users, who can be staff, customers and suppliers, and troubleshoot any problems that arise in network.
- Also explain about designing new networks.
12.What experience do you have in determining operational, technical, and maintenance requirements for the infrastructure systems and equipment, including hardware, software, and network systems?
As a network engineer, I have these qualities:
- Designing different parts of network like system configuration, system installation and documenting.
- Design and implement new solutions and improve network of the current organization
- Always monitoring network so maximize the network performance
- Troubleshooting issues in network and scheduling upgrades.
- Support and resolve firewall issues also make new security policies.
- Documenting reports of network operational status
- Configure router and switch with firewalls and other services
13.What new skills or technical experience have you acquired in the last 12 months? Give a recent example of how you applied the skill or experience on the job.
- Technical knowledge about latest internetworking devices at different organization
- Resolving customers issues related to network configuration
- Good communication skill for communicating with staff who are not from technical field
- Problem solving ability
- Ability to work in different environments
14.Describe the most technically challenging project you have on and your role in that project.
I have worked on different central projects throughout my profession. I like to resolve complicated problems occur in the project. I am always trying to complete my project before the time limit. I also typically break down large tasks into smaller parts, so that it is easier to know where to start. Detailed planning is a key to ensure an important project goes efficiently. For example, last year I was working as a Network Administrator.
15.What is your method for managing multiple, overlapping, competing deadlines for yourself? How do you set priorities to handle multiple assignments from your supervisor? What did you do?
- Teamwork skill is useful for multiple, overlapping, and competing deadlines
- I used previous experiences to solve multiple deadlines.
- I am good at time management.
- I am always Punctual for my work
16.Often the manager and /or team lead you support will be away from their offices. Explain how you would handle working independently with limited direction and oversight.
- Follow all the instruction given by my supervisor
- Use my knowledge for that particular task
- Take help from my colleagues
17.Tell me about a time when you disagreed with a decision, directive, or assignment from your supervisor. What did you do?
- Talk politely to supervisor about that decision
- Mention different reasons, why you disagreed with that decision
- Explain the situation of the disagreement
- Make sure to do so in a respectful way.
- Answer the question in a positive way, even if it was a difficult disagreement.
18.Do you have any additional questions about the position?
- Have you ever led a team before? If so, could you talk to me about your leadership style?
- What is your strategy for keeping multiple projects on track simultaneously?
- What would be your first priority coming into this role?
- How would you keep the honesty of an employer?
References
Dye, M., McDonald, R., & Rufi, A. (2007). Network Fundamentals, CCNA Exploration Companion Guide. Indianapolis, USA: Cisco press.
Lammle, T. (2011). CCNA Cisco Certified Network Associate Deluxe Study Guide. (6, Ed.) indiana: John Wiley & Sons.
Network engineer. (2018). Retrieved 08 22, 2018, from prospects: https://www.prospects.ac.uk/job-profiles/network-engineer
Tell Me About A Time When You Disagreed With Your Boss. (2018). Retrieved 08 22, 2018, from livecareer: https://www.livecareer.com/interview/questions/tell-me-about-a-time-when-you-disagreed-with-your-boss
Velte, T., & Velte, A. (2013). Cisco A Beginner’s Guide . California : McGraw-Hill.
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