Challenges faced by Stud Farms in New South Wales
Project management is essential process that helps the organization or project management team to start, plan, implement and close a project according to specific requirements. The consideration of project management approaches also help to manage the work and meet the time schedule. The current project is about development of online information system for Stud Farm in the rural communities of New South Wales. The Stud Farm is growing with rapid speed and offering the breeding services. Now, the organization is facing issues in booking of services and payment option using the phone and email. The report will develop plan for increasing the accuracy and efficiency of existing manual system. The project management organization Globex will develop software for Stud Farm to meet their goals and objectives.
Areas of development
The project of developing online booking and payment system is beneficial for Stud Farm to increase the accuracy of information flow and managing the data about the customers. The online booking and payment information system will help organization to develop automated system for processing the services and manage the operational data. The breeders will get information about availability of services and entry of horse. The goal of project is to overcome the manual errors and issues in booking of the services. The development and implementation of online booking and payment project will increase value for the organization and support to manage the customer services (Alias and et al., 2014). Following are the key areas of development and having significant impact on functions of Stud Farm:
Table 1: Areas of impact
Areas |
Rank |
Importance |
Customer |
1 |
The development of information system is important for organization to maintain the high level of communication with customers and offering the information about services 24*7. This will also help to encourage the numbers of customers. |
Financial |
2 |
The value of new project in financial term is helpful for Stud Farm to keep the record of inventory and orders of clients. The analysis of financial information will help to develop plan for future services and managing the payment through online sources. Additionally, it will help to track all costs and expenses for business and stallion bookings contract management (Binder, 2016). |
Operational |
3 |
The automated functions of ordering and managing payment will support organization to increase the efficiency and planning of activities according to needs of the customers. It is important for organization to deal with stakeholders and plan their role and responsibilities. It will provide real time information about closed registry and open registry. |
Strategy |
4 |
The proper flow and analysis of information about client needs will help organization to develop strategy to satisfy the expectation level. Moreover, online booking and payment system is beneficial for identifying the performance. |
Social |
5 |
The use of mobile and email functions of managing communication with the customers will increase the brand value of Stud Farm in the business areas. The quick and easy communication will support to booking of services, fast administration and offering of additional services to customers (Fleming and Koppelman, 2016). |
Type of value:
The project of developing online booking and payment system for Stud Farm will increase the value of organization in following aspects:
Faster: The organization will get benefited by implementation of online booking and payment information system for developing the documents and offering of the information about services to their client. By checking information through website the client will be able to analyze information from the remote locations. This kind of facilities will help to lower down the time. The fast services attract the customers and also support organization to maintain services as per the needs of customers (Gollenia, 2016).
Cheaper: The implementation of online information and management system for organization will support to reduces operational cost and manage the business functions more appropriate manners. For Stud Farm cutting of cost is important to encourage the existing business functions and offering customized services to customers.
Solution: Online Stud Farm Management System (OSFMS)
Stakeholder matrix
Table 2: Stakeholder matrix
Name |
Impact |
Role |
Objective |
Engagement strategy |
Owner |
High |
Offering funds and requirements for developing system |
Increase efficiency and lower down the cost |
Involvement in decision making |
Staff |
Low |
Management is changes and follow up of new system functions to improve services |
Provide better services to customer |
Collection of requirements and analysis of needs |
Project team |
High |
Develop and implement the plan for managing services and utilization of resources |
Meet the specification and requirements of organization |
Offering funds for their services (Shiohama and et al., 2016) |
Customers |
High |
Provide actual feedback for online services and communicate the issues in payment and ordering of services |
Get the quality services and real time information about the Stud Farm organization |
Providing access to services and consideration of their needs |
Time line of MOV:
Table 3: Time frame of MOV
Activities/ Time frame |
Week 1 |
Week 2 |
Week 3 |
Identification of desired impact |
|||
Type of value |
|||
Stakeholder matrix |
Scope of project:
The project of Stud Farm is based on development of information and management system that could help organization to provide facility of managing online order and payment for booking of the services. The scope of project include development of project that outline and consider the requirements, constraints and deliverables. The success criteria of current project are majorly depends on delivery of project within determined time and cost. The project management team will look forward to develop and implement new information and management system that support to achieve the goals and objectives of organization to offer fast, accurate and timely services to clients (Schwalbe, 2015).
The project manager and management team will manage project considering needs of Stud Farm. The development of project is focus on booking of breeding services and transfer of payment using online sources. The project team will collect information about users of application and feedback of clients to manage the scope and analysis of requirements. The priory scope management and planning to meet the objectives will increase the efficacy, delivery of product and services and communication with the stakeholders. Moreover, to manage the scope the project team will use a organize success matrix for the information and communication technology which will help to develop an integrated online platform for booking and payment for Stud Farm (Papke-Shields and Boyer-Wright, 2017).
Table 4: List of resources
People and role |
Technology |
Facilities |
Project manager (Planning and implementation) Software developer (Use of allocation of software) System engineer (Distribution of service package) Network engineer (Ensure access of services) Public officer (Consideration of standards) |
Hardware Software Network server Database |
Financial needs Support for implementation Network planning Skilled labour |
Milestone
Table 5: Milestone
Task name |
Duration |
Start |
Finish |
Online booking and payment |
90 days |
Mon 21-05-18 |
Fri 21-09-18 |
Project Charter development |
31 days |
Mon 21-05-18 |
Mon 02-07-18 |
System and network requirements |
23 days |
Tue 03-07-18 |
Thu 02-08-18 |
New system introduction |
36 days |
Fri 03-08-18 |
Fri 21-09-18 |
Project implementation |
10 days |
Mon 24-09-18 |
Fri 05-10-18 |
Figure 1: Work break down structure
For the development and implementation of project for online booking and payment for Stud Farm, the project management activities will involve initiation that include tasks of requirements collection, consideration of trends, stakeholder mapping and draft. The second stage of project is planning that will involve task of identification of hardware, software, network system and database management. The third stage of this project is implementation that involves updating the existing system, data base management, implementation of new system and testing as well implementation of changes. The fourth stage of Work Break Down Structure is closing that involve monitoring, documentation and signing off to project team.
Task Name |
Duration |
Start |
Finish |
Predecessors |
•Online booking and payment |
90 days |
Mon 21-05-18 |
Fri 21-09-18 |
|
•Initiation stage |
31 days |
Mon 21-05-18 |
Mon 02-07-18 |
|
Identification of requirements |
8 days |
Mon 21-05-18 |
Wed 30-05-18 |
|
Consideration of trends |
9 days |
Thu 31-05-18 |
Tue 12-06-18 |
3 |
Development of draft |
7 days |
Wed 13-06-18 |
Thu 21-06-18 |
3,4 |
Meeting with stakeholders |
7 days |
Fri 22-06-18 |
Mon 02-07-18 |
5 |
•Planning stage |
23 days |
Tue 03-07-18 |
Thu 02-08-18 |
|
Identification of hardware |
8 days |
Tue 03-07-18 |
Thu 12-07-18 |
3,6 |
Software requirements |
5 days |
Fri 13-07-18 |
Thu 19-07-18 |
6,8 |
Network development requirement |
5 days |
Fri 20-07-18 |
Thu 26-07-18 |
8,9 |
Database management |
5 days |
Fri 27-07-18 |
Thu 02-08-18 |
10 |
•Implementation stage |
36 days |
Fri 03-08-18 |
Fri 21-09-18 |
|
Database development |
9 days |
Fri 03-08-18 |
Wed 15-08-18 |
10,11 |
Implementation of new system |
8 days |
Thu 16-08-18 |
Mon 27-08-18 |
13 |
Testing |
7 days |
Tue 28-08-18 |
Wed 05-09-18 |
14 |
Modification |
7 days |
Thu 06-09-18 |
Fri 14-09-18 |
15 |
Implementation of changes |
5 days |
Mon 17-09-18 |
Fri 21-09-18 |
14,16 |
•Closing stage |
10 days |
Mon 24-09-18 |
Fri 05-10-18 |
|
Monitoring of overall project |
4 days |
Mon 24-09-18 |
Thu 27-09-18 |
17 |
Documentation |
3 days |
Fri 28-09-18 |
Tue 02-10-18 |
17,19 |
Signing off to project |
3 days |
Wed 03-10-18 |
Fri 05-10-18 |
20 |
The current project will be completed within 90 days of starting. The project manager has developed schedule plan for managing and conducting each activities in proposed manner. The development of information and management system project will start on 21st May 2018 and finish on 5th October 2018.
Development and Project Management
Figure 2: Time estimation of each activity
Table 6: Budget
Task name |
Cost |
Online booking and payment |
$5,00, 000 |
•Initiation stage |
$1, 50, 000 |
Identification of requirements |
$70,000 |
Consideration of trends |
$30,000 |
Development of draft |
$20,000 |
Meeting with stakeholders |
$30,000 |
•Planning stage |
$1,00,000 |
Identification of hardware |
$30,000 |
Software requirements |
$30,000 |
Network development requirement |
$20,000 |
Database management |
$20,000 |
•Implementation stage |
$2,00,000 |
Database development |
$50,000 |
Implementation of new system |
$25,000 |
Testing |
$25,000 |
Modification |
$50,000 |
Implementation of changes |
$50,000 |
•Closing stage |
$50,000 |
Monitoring of overall project |
$30,000 |
Documentation |
$10,000 |
signing off to project |
$10,000 |
The total budget of online booking and payment system for Stud Farm organization is $5, 00, 000. The project manager has allocated budget according to Work Break down Structure and considering the importance of each task.
Assumption
For the current project the project manager has sated some assumptions that will be considered and followed by the project team members to implement the plan.
- The stakeholder will be present in all meetings
- Stakeholder will meet their role and responsibilities
- The owner will fulfill requirements of team
- The changes will be communicated with all departments of organization
Risk management is one of the important aspects of project management approach that helps to implement the plan and activities without any changes and issues (Muriana and Vizzini, 2017). The project manager will develop plan for identification of risk and mitigation to achieve the desired goals for Stud Farm. Following are major risks that identified and mitigate:
Table 7: Risk register
Risk |
Priority |
Impact |
Mitigation plan |
Assigned to |
Delay in approval |
High |
Delay in approval of project will influence the time of delivery and increase the cost |
Selection of communication channel and sharing of real time information with members |
Project team |
Changes in requirements |
High |
The changes in requirements will affect the overall planning of project and increase the workload and cost |
The scope will be clearly defined and managed according to requirements of organization (Teller and et al., 2014) |
Manager |
Delay in supply of material |
Medium |
Delay in supply of hardware and software will affect the development and implementation of project which will increase time and cost |
Project manager will select a reliable vendor and make the order before time of needs |
Manager and team |
Lack of skilled labour |
Low |
Lack of skilled labour will affect the quality and development of information system as per the requirements of Stud Farm |
Through offering of training and offering the support for managing activities (Sánchez, 2015) |
Project staff |
Failure in implementation |
Medium |
It will affect closing of project in terms of proposed time and cost. |
The design and implementation process of system will be based on requirements to implement the plan more professional manner |
Manager |
Quality Management Plan
Statement for delivering a quality product
Company and its team members are committed to providing products and services which fulfil all the needs of the clients along with the applicable standards and specification. As per this statement, team members of the firm work according to the requirements of the customers for delivering them a quality product. Along with this, the team also take care of the time for providing projects on given deadline (Kerzner and Kerzner, 2017).
Verification and Validation
Verification and validation are two necessary procedures which are used for analysing whether the product or service or system has met the requirements and specifications or not. The purpose is to maintain and manage the quality of the system. With respect to this, different activities regarding verification and validation of OSFMS has also conducted by the team members. These activities are as follows:
A set of verification activities: The testing team of the firm conducted different verification activities for ensuring the quality of the system. These activities include requirements based testing, specification review, testing phase, test specification review, test implementation, test campaign host and code review. All these processes help in knowing whether the system is compiled with regulations, requirements, and specification or not (Fleming and Koppelman, 2016).
A set of validation activities: It is the process of ensuring that system fulfils the requirement of the customer and other stakeholders. Validation of OSFMS has also been conducted for quality management. The set of activities done while development of the system includes validation for user requirement specification, functional requirements, and design specification. Along with this, it also includes validation with respect to test plans, installation qualification, and operational qualification performance qualification (Mir and Pinnington, 2014).
Key Features of the OSFMS
Closure and Evaluation Researching for the closure checklist and project evaluation
b. Closure checklist for ensuring that project has been closed properly
The closure checklist is as follows:
Table 8: Closure Checklist
S.No. |
Elements |
Status |
1 |
Work is defined and written via WBS |
Yes |
2 |
Customer understand and agree with the scope |
Yes |
3 |
Deliverables and milestones are identified |
Yes |
4 |
The project team is placed with an organisation chart |
Yes |
5 |
Project communication, information flow, scheduled meeetings, project documents, public announcements and lesson learned are in place |
Yes |
6 |
Completed project planning with resource allocation, schedule, and walkdown |
Yes |
7 |
Master schedule in place |
Yes |
8 |
Project review and performance plan |
Yes |
9 |
Problems identified with target dates of resolution with scope, schedule, and budget |
Yes |
10 |
Escalation process in place |
Yes |
11 |
Quality assurance by validation and verification |
Yes |
12 |
Objectives achieved |
Yes |
Thus, the above table represents that all the phases of the project life cycle are completed by the team members effectively. The checklist represents that all the processes have been conducted and achieved. Thus, the objective behind the development of the Online Stud Farm Management System has been achieved by the Globex company (Hornstein, 2015).
Project Evaluation refers to the systematic and objective assessment of the finished project. The major purpose of conducting project evaluation is to identify the relevance and level of accomplishment of the objectives, efficiency, impact, development, and sustainability of the project. The factors for evaluating the present project are as follows:
- Schedule:The Company has completed the project on time without any delay. The schedule is followed by the team members properly which result to finish it on time.
- Quality:By evaluating the project management practices, change management practices, risks management, and quality management practices, it is clear that all the regulations, specification, and standards have been met by the firm (Svejvig and Andersen, 2015).
- Cost:Project has performed financially and did not go over budget.
- Stakeholder Satisfaction:By evaluation, it has been identified that team members have followed all the requirements of the customers for meeting their satisfaction. Along with this, needs of the other stakeholders have also been fulfilled by the project.
Thus, from the above, it is clear that company has developed the project effectively. It has fulfilled all the needs of the customer by conducting validation and verification activities. Along with this, risk management and quality management plan helped team members in handling the various risks of avoiding delay, failure or any other loss. Along with this, quality management plan helped the team in maintaining the quality of the project by meeting all the needs of the customer. Thus, the firm has achieved the MOV of the project effectively (Joslin and Müller, 2015).
Conclusion
From the above study, it is concluded that Globex has developed the Online Stud Farm Management System effectively by following all the processes properly. Measurable Organizational value, Scope management, Work Breakdown Structure, Risk analysis and plan and quality management plan are conducted properly for implementing all the decided features within the system. With the help of appropriate processes and strategies, the company is able to achieve its objective of developing OSFMS.
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