Online System For Headspace Youth Mental Health Foundation

Stakeholder Map related to Headspace

Headspace is a national Youth Mental Health Foundation of Australian Government. The Headspace is not having any automated system to maintain the record of the patients, staffs, doctors, and nurses. Headspace requires an online system which will make their service available for all time. By making their system online, the youths and teenagers can relate their problems from all over the world and they can get prompt recovery and social illusion. This report consists of details of the online system of Headspace which will store the data and cases of the patients who registers on their network. The details of the working staffs associated with the Headspace is also described in this report making the system automated. There are stakeholder who are associated with the system. This report describes a stakeholder map with internal and external operations and internal and external executives. There is also a questionnaire which can be asked to all the stakeholders who are associated with the system. This questionnaire will help to get the details about the Headspace working. There is also a use case that shows all the activities or processes of Headspace that are to be carried out.

Figure 1: Stakeholder Map related to Headspace

(Source: Created by Author on Visio)

Stakeholder Map Description:

Internal Operations: The Internal operation stakeholders are those who have direct interest on the project or may have an interaction within the system. Internal Operations are called so because they are directly associated with the internal operations of the system. The internal operations includes

• Storing the details of the patients on the system.
• Information about the system.

The details about the patients of the Headspace is stored in the system. The internal operations including storing of information and maintain the system of Headspace.

External Operation: The external operation of the Headspace includes operations that are externally done for the Tele-Health system. The operations that are included for external operations includes

• Legislation
• Data storage

Legislation includes all the rules and the regulations that are needed for establishing the system of health care system. All the rules of the country are to be maintained while developing an application and the legislation are to be followed. The legislation is an external operation because this operation is done externally without the involvement of the internal executive or internal operations. The data storage is also an external operation of system as because the data is stored externally by some other cloud service provider associated with the system. All the details of the patients, staffs and doctors are stored in the system of Tele-Health record.

Stakeholder Map Description

Internal Executives Stakeholders: The internal executive are the associates related with the internal operations of the system. The internal executive interacts with the system and can input all their details on the system. The internal executive includes:

• Staffs
• Doctors,
• Patients, and
• Nurses

These internal executives can upload as well as update their own details on the database of the system. There are patients who can store their problems and the doctors, staffs and nurses can view the status of the patients who are involved in the system. These stakeholders helps to take executive decisions in the system.

External Executive Stakeholders: These stakeholders are associated with the system externally. The stakeholders that are associated with the Headspace system externally includes:

• Government
• System Analysis

These external stakeholders are associated with the system external and controls the operations from outside the organization or the system. The government controls the system by implementing engineers for developing the system. The government also pays for the system designing if the Headspace is not able to pay the cost of designing the system. The external stakeholders work from outside and are not directly associated with the organization. There are system analysis which includes cloud vendor who store the data for the Tele-Health from outside the organization. The system analysis are analyst who analyzes the system of the Headspace.

There are ten questions stated below which are asked to the internal stakeholders, external stakeholders involved in Tele-Health Record. These below stated questions can be asked to staffs, nurses, as well as to the doctors regarding the system provided by the Headspace. The questions are stated below.

1. What are the profits of information system that is designed for Headspace?
2. How can you input the personal credentials in the account of a system?
3. What kind of patients are allowed to upload their details on the system of Headspace?
4. What are the advantages that you get from being notified when a patient is released from the Headspace?
5. What particular credentials of the patients do you need to store on the database of the system?
6. How can you communicate with other staffs and patients connected with the Headspace? Do you like if online messaging is allowed in the system?
7. What are the negative effects that you faces while uploading or updating your personal information on the database of the system?
8. Do you think that the data you upload on the system is securely kept in the database? How can you be assured about the fact that the data is secured in the database?
9. If the system developed for Tele-Health helps to mitigate the problems that were existing in the system?
10. Can you bookmark the patient stories on the system of Tele-Health and can analyze their case studies after the case is solved?

The questions that are stated above will have be asked to the staffs, nurses, doctors, users and the admins who are involved in the information system of Headspace. These stakeholders are questioned about their experience of using the system of Headspace and their answer is analyzed while providing feedback about the system that is being designed. 

Figure 2: Use Case Diagram

(Source: Created by Author on Visio)

Conclusion

From the above questionnaire and diagrams, it can be concluded that with the automation system of Headspace, the patients and the staffs are more aware of the treatment that is done on Headspace. The use case described in this report clearly describes all the activities involved in the Tele-Health Record. There is a stakeholder map which describes the internal and external stakeholders associated with the Headspace system. From the above descriptions, the system of Tele-Health is described clearly which is profitable for the users, staffs and the officials associated with Headspace.

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