Organization Change And Structure In Smith Brown Chemicals

Background of the study

Discuss about the Organization Change and Structure for Smith Brown Chemicals.

Workplace hazard primarily implies a situation within an organization that has caused serious injury and health effect. Due to the emergence of substance material, chemicals, liquids, solvents in the workplace people may have to face health issue if these materials are not dealt with scientific technique (McNeilFrey and Embrechts 2015). After facing extreme workplace hazards, organizations have to face immense uncertainties and risk factors. Business experts have to face challenges in maintaining their image and reputation. It has been observed that Smith Brown Chemicals is facing some major challenges in maintaining organizational safety due to workplace hazards.

This very specific study has focused to make in-depth overview on how Smith Brown Chemicals as a chemical distributor is facing immense hazards while decanting the materials from broad container to the smaller one. While maintaining the decanting process Smith Brown Chemicals is facing some major challenges in maintaining organizational safety. The primary hazards that are identified at the workplace of Smith Brown Chemicals are as follows:

• Workers are not professionally trained to deal with the chemical materials such as solvents, acids and other corrosives and detergents
• Workplace is not constituted with any emergency plan and no established process is displayed for handling injuries
• The computers handled by the organizational managers are not password protected. As a result, entire employee details can be easily displayed. In addition, anyone can change the financial record as per their wish.
• The wage and superannuation record of Smith Brown Chemicals is not well updated.
• Smith Brown Chemicals is using 30,000 liters of water every week. Due to this wastage of water the company has faced issues for water breaches by paying a fine of $50,000
• After identifying the hazards, business experts of Smith Brown Chemicals has identified some of the major risk factors that can prevent the organization from being successful in the market. Based on the first hazard like workers are not professionally trained to deal with the chemical materials such as solvents, acids and other corrosives and detergents, the business experts may have to innumerable challenges in maintaining sustainability(Goodwin and Wright 2014). In order to run the entire process of business employees should have proper skill and competency based on which they can deliver the products within a proper time. If the employees do not have professional skill on decanting the materials, large amount of products can be wasted at the time of decanting materials. Emergence of chemical products on the workplace can hamper the health of employees (Haimes 2015). As a result, the organization may have to face health and safety issue.
• The second hazard includes lack of any emergency plan on the workplace and lack of established process for handling injuries. It is observed that due to the failure of mechanism and construction error the chemical materials while decanting may be spread on the floor. This particular hazard is not able wastage of products only. It can cause any kind of injury at the workplace(Oehmen et al. 2014). Smith Brown being one of the most successful chemical distributers has faced immense difficulties in maintaining organizational glory. Due to the lack of proper construction of the building the employees have to fall on risks after emerging chemical products on the workplace.
• It has been observed that the computers handled by the organizational managers are not password protected. Data protection act ensures thatany kind of employees’ data and information should not be revealed in front of third party without taking permission of the concerned person. However, the managers of Smith Brown are not very much accustomed with the advancement of technology. As a result, the managers are unable to protect employee detail (Hopkin 2017).  On the other hand, due to the lack of data security, financial record of the organization can be revealed at any time. As a result, both the organization and the managers have to face major risk of revealing their company’ financial growth at any time. In addition, employees can get the scope to amend data of profitability at any time. Consequently, the organization may have to face challenges in keeping an in-depth overview about the profit and loss of the company.
• The wage and superannuation record of Smith Brown Chemicals is not properly maintained. Due to the lack of keeping proper update regarding superannuation record employees are deprived of getting their remuneration at the proper time. As a result, being dissatisfied in terms of getting wages on proper time, employees do not like to give their best endeavor towards the services(Wu, Chen and Olson 2014). Employees tend to show their reluctant attitude in satisfying the needs and demands of the customers as they are not getting their justified remuneration within stipulated time.
• The final and last hazard observed on the workplace includes Smith Brown Chemicals is using 30,000 liters of water every week. Due to this wastage of water the company has faced issues for water breaches by paying a fine of $50,000. Due to raise of water breach issue, Company has to compensate large amount of money which ultimately reduced the financial growth of the company(Lam 2014). 

Based on those risk factors, Smith Brown Chemicals has faced major challenges in maintaining their business sustainability in the market. On the other hand, the managers are facing challenges immensely in rendering the success of business.

In order to run the entire process of business every organization should follow some of the most effective regulations and acts at the workplace for maintaining organizational discipline. Smith Brown Chemicals being a recognizable chemical distributor should implement appropriate legislations and acts. Work Injury compensate act implies that business experts would have to take the responsibility of recovering the health issue of an employee facing at the workplace (Bromiley et al. 2015). While dealing with the chemical products and supplying the products to the doorstep of retailers’ employees may have to face health injury. In this kind of situation, business experts in the form of cash and kinds would have to stand beside the employees so that they can overcome the crisis.

Workplace safety and health act implies that business organizations would have to construct their set up in such a way that employees can feel completely safe and comfortable at the workplace. While being associated with the business process for more than 8 hours the employees need to get a secured and safe shelter. This particular shelter would enable the employees in providing their best services towards the business process (Aven and Zio 2014). As per the case scenario, it is observed that Smith Brown Chemicals do not have sufficient equipments for extinguishing emergency risks. In this kind of situation, employees do not feel secured in working within the organization.  Workplace safety and health act would help the organizations in maintaining proper organizational structure so that any kind of hazards can be overcome easily. Workplace issue should not create a major barrier for the employees in performing well towards services. In addition, chemical distributors have to take additional precaution for dealing with the employees (Hwang, Zhao and Toh 2014). Employees should be provided effective training so that they can prevent sudden risks with proper competency. As a result, the implementation of Workplace safety and health act and Workplace safety and health act is highly significant.  

Identify and Describe Hazards and Risks at SBC

In addition, data protection act leaves a major significance on the overall process of business. Data protection act implies that organization should not reveal any private data and information regarding the business services effectively (Mazaheri, Montewka and Kujala 2014). Before recruiting a specific employee the human resource managers have to collect detail information about that particular employee. Information involves academic backgrounds, personal details, work experience, physical competency and so on. However, as per data protection act, the human resource managers have to keep every single data about the employees restricted (Kou, Peng and Wang 2014). On the other hand, it has also been observed that the computers handled by the organizational managers are not password protected.

As a result, entire employee details can be easily displayed. In addition, anyone can change the financial record as per their wish. In this kind of situation, Smith Brown Chemicals should implement data protection act effectively. With the help of this data protection act the organizational would have to follow encryption method within the files (Olson and Wu 2017). As a result, unauthorized person would not be able to avail data and information as it is protected. This very specific study has focused to make in-depth overview about the importance of maintaining data protection act within business process.

Facing risk factors while running the entire process of business is the part of business flow. The primary responsibility of business managers is to identify the possible risk factors based on organizational hazards. In this kind of situation, both the employers and the employees would get equal benefits and facilities (Norman 2016). However, after identifying the risk factors the business experts have to analyze possible ways of risk management so that the organizational hazards can be controlled. After identifying the workplace hazards, the business experts of Smith Brown Chemicals should follow an effective measure for analyzing the risk factors. In order to overcome the risk factors the business experts of Smith Brown Chemicals should focus on risk analysis factors based on which identified hazards can be measured.

Risk management process can be constituted with several steps that include:

• Identify the risk factors
• Analyze the risk factors by highlighting its pros and cons
• Rank the risks as per priority basis
• Choose effective measure for reducing the risk factors

This very specific study has provided in-depth overview after identifying the risk factors on the very first part. A critical evaluation has also been provided while analyzing the risk factors and necessary organizational damages due to these risk factors. In this very specific part, some of the most effective measures for managing the risk factors are highlighted. The risk management factors are as follows:

• Smith Brown Chemicals should provide effective training and development sessionto the employees with the help of which they can easily handle workplace burden. In order to be associated with the chemical distributing center employees need to gain professional efficiency in handling chemical materials (Burtonshaw-Gunn 2017). In addition, people would have to focus on dealing with the products carefully so that any kind of safety hazards do not occur within the workplace.
• It is observed that Smith Brown Chemicalsis not constituted with any emergency plan and the organization does not follow any established process for handling injuries. In this kind of situation, the business experts would have to face sudden barrier in maintaining organizational glory (Hulett 2016). However, risk management process enables the business experts in following a proper construction of the building. Machines should be well serviced so that employees do not have to face any mechanism error issue. Mechanical error leaves a major negative impact on the overall growth of the organization (Ruan, Yin and Frangopol 2015). Therefore, machines and technologies would have to be up to date.
• Computers used by the business managers of Smith Brown Chemicals should be password protected. As a result, any kind of confidential data would not be leaked. On the other hand, employees would have to allow using encrypted file for maintaining proper database regarding profit and loss of business(Su et al. 2015). As a result, both the organization and the manager would be able to get proper overview about the financial record. Encryption enables an authorized person to use the system. Any unauthorized person would not be able to access organizational data.
• Major risk has been identified that the wage and superannuation record of Smith Brown Chemicals is not well updated. In order to run the entire process of business effectively the importance of employee performance is highly dependent. Therefore, the business experts of this organization would have to focus on providing effective training to the human resource department for enhancing their technological skill and competency (Burtonshaw-Gunn 2017). As effective technological skill and competency would enable en individual to measure the performance level of employees as well as their wages.

Background research in regards to legislation and compliance requirements applicable to SBC

In addition, the business experts of Smith Brown Chemicals would have to focus on implementing proper acts and regulations at their workplace. The necessary acts include Work Injury compensate act, workplace safety and health act, data protection act. In addition, the organization would have to measure water wastage unnecessarily.   

Risk Matrix	Likelihood
	Rare	Unlikely	Possible	Likely	Almost certain
Severe: Workplace is not constituted with any emergency plan	Medium	Medium	High	Extreme	Extreme
Major: Workers are not professionally trained to deal with the chemical materials	Low	Medium	Medium	High	Extreme
Moderate: The computers handled by the organizational managers are not password protected	Low	Low	Medium	Medium	High
Minor: The wage and superannuation record of Smith Brown Chemicals is not well updated	Low	Low	Low	Medium	Medium
Minimal: Smith Brown Chemicals is wasting 30,000 liters of water every week	Low	Low	Low	Low	Low

Table 1: Developing risk assessment matrix

(Source: As created by the author)

Based on the risk assessment matrix it can be analyzed that due to the lack of proper organizational construction the business experts of Smith Brown Chemicals would have to face extreme risks while decanting the chemical materials. Lack of proper training and professional development of the employees is one of the most effective factors due to which employees cannot handle any kind of barrier effectively. Due to the lack of professional competency workers have extreme chances to face any kind of health hazard at the workplace. In addition, it has also been observed that technological devices used by the organization are not well protected through password. Therefore, it has of high risk of leaking confidential data and information in front of third party. It may leave a major negative impact in rendering organizational success. However, maintaining wage and superannuation record is highly important based on which the employees can be motivated towards provided good services.

However, it is observed that due to the wastage of water the organization may have to face ethical issues at the workplace. Water being an environmental resource should be preserved properly based on which the environmental balance do not get misbalanced. It has been observed however that organization is wasting water around 30,000 liter every week. In this kind of situation, Smith Brown Chemicals may have to face challenges in maintaining organizational image and reputation. This particular risk factor in the form of risk assessment matrix leaves minor impact in organizational damage. The most import risk factor that has major contribution in rendering organizational damage is the lack of emergency plan and construction. Lack of employee training and professional efficiency is one of the most effective reasons of facing uncertainties and hazards.

After identifying the risk factors the business manager aims to develop effective strategies for controlling the risks. The primary risk factors that are identified within the business process of Smith Brown Chemicals are as follows:

• Lack of professional training of the employees in decanting chemical materials
• Lack of proper emergency plan
• Lack of well protected password
• Wage and superannuation record is not updated
• Wastage of water, the most essential natural resource

In order to manage the risk control procedure the organization should focus on developing some of the risk management methods that are as follows:

• The human resource manager of Smith Brown should provide an effective training and development session to the employees associated with the chemical firm. They should gather a professional skill on how to decant the chemical materials from larger containers to the smaller one. As a result, the chemicals would not be spread out to the floors.   
• Safety should be the priority of every business sector. Especially chemical business industry needs to have some emergency equipment within the building in order to protect any kind of sudden workplace hazards(Zhao et al. 2014). Employees need to wear disposable chemical resistant clothing with the help of which the persons can restrict themselves from any kind of hazards. Emergency shower equipment is very much beneficial for chemical firms in order to avoid any kind of workplace hazard.  In addition, the organization should collect eye protection accessories, face protection equipment, ergonomics, fall protection equipment and so on.
• In order to maintain confidentiality of data the organization would have to use encryption method based on which files related to financial record would be well protected. In addition, people would have to face immense challenges in maintaining a record about the profitability of business if data is not well protected(Reason 2016). In addition, the organization would have to strictly follow data security act with the help of which the business managers are bound to follow encryption method for maintaining confidentiality of data.
• By using the advancement of technology the business managers would have to keep a chronological record about the employee wage and superannuation(Gavrilescu et al. 2015). Manual database may not be helpful for the business managers for maintaining a systematic record about data.
• The organization would have to save natural resources. Employees should maintain proper regulations and acts for preserving natural resources.

Risk Assessment and Risk Management Analysis

Developing the risk management procedure is highly significant for controlling business damage that Smith Brown is currently facing. People from various geographical backgrounds and attitudes are associated with the business organization (Yuan et al. 2014). Therefore, the professionals should know on how to control the risk hazards so that the organization does not have to face challenges in maintaining business image and reputation. 

• In order to implement a training session within the organization for enhancing professional skills and competency level of the employees the business managers have to arrange a proper training hall with necessary training equipments. Training equipments include technological devices, hall room, electronic utilities, and physical equipments and so on. In addition, the human resource manager has to recruit a professional trainer who would provide this training for enhancing professional competency of the employees(Aqlan and Ali 2014). The role of the trainer would be maintaining effective communication with the employees so that employees can share their problems and difficulties effectively.
• In order to use safety equipments within the building employees need to have a professional guidance. Therefore, for implementing safety equipments at the workplace the business managers of Smith Brown should hire a professional guide who would like to train the employees on how to use safety accessories effectively.
• While using encryption method at the workplace the business managers need to hire an IT expert who would protect the technological devises password protected and encrypted(Zhao et al. 2014). As a result, an unauthorized person would never be able to access, operate the technology, and manipulate its data.     
• In order to maintain a chronological data about the wage and superannuation the employees need to have proper technological skill and competency. As the managers of Smith Brown are not very much advanced in technology, the business managers canarrange an effective training session for enhancing the skills of the managers. As a result, managers will get accustomed in operating the advancement of technology (Ives 2017). Managers do not have to face challenges in maintain database regarding the employee wages. Consequently, the relation between the employees and the employers would be effective automatically which results an immense positive impact on the overall success of the organization.
• The organization like Smith Brown should implement federal clean water acts with the help of which employees would show their concern before wasting water unnecessarily. In addition, preserving natural resources is the part of business ethics(Sutton 2014). Therefore, the employees would have to follow organizational values, belief and ethics.

Development of risk management is not the only responsibility of business experts. The professionals have to show their major concern on how to implement these developed plans and policies so that the organization cams avoid workplace hazards. In addition, the organization needs to gain image and reputation by implementing those risk management plans.

If the first developed plan of risk management does not work as per company structure the business experts of Smith Brown would have to focus on development alternative risk management procedure. This very specific part has focused to develop an alternative risk management strategy for controlling the entire business process from any kind of risk factors (Kelland 2014). The alternative business strategies that would be developed for controlling the risk procedures are as follows:

• It is undeniable that implementing effective training and development session is very much cost effective. Smith Brownmay have to face immense challenges in implementing training and development session for enhancing professional skill due to the lack of economic strength. If the company fails to provide effective training to the employees for financial barrier the organization may implement alternative plan (Haldane 2015). The business expert can identify an internal experienced employee who is flexible enough with business process. By providing a certain amount of monetary benefit, this particular employee can be hired as a mentor. As a result, Smith Brown would not have to spend large amount of money for hiring a professional trainer.
• If the organization cannot afford emergency equipments like eye protection accessories, face protection equipment, ergonomics, fall protection equipmentand so on the business experts can hire emergency agents. The role of these emergency agents would be providing necessary equipments to the employees in order to resolve any kind of business crisis (Mitra 2016). The agents would have to provide appropriate guidance to the employees on how to use those accessories.
• If the company fails to hire an IT expert in order to control confidentiality of data, the business experts can make a deal with cloud computing agency. The role of this cloud computing agency would be controlling the devices and maintaining its profitability in terms of certain amount of money(Hall 2017). This particular expense would not be greater than hiring an expert.
• It has been observed that business managers cannot keep a constant update about the employee wages due to the lack of technological skill. Therefore, a professional training can be provided so that the business manager can gain that specific skill. If this particular plan does not work the business experts can focus on using alternative risk management planning. Alternative risk management planning implies that the company can select an employee internally who is very accustomed with advanced technology(Leveson and Stephanopoulos 2014). In return to the addition responsibility of that employee the person can get effective monetary benefit from the organization which would not surpass the charge of a professional trainer
• Apart from implementing rules and regulations for preserving natural resources like water the company can implement some internal policies as well. The business experts can instruct the water suppliers to spend certain amount of water (liter) per day. The water suppliers are not allowed to cross the amount without taking permission of the management(Mahdevari, Shahriar and Esfahanipour 2014). In this way the business experts can render a control from wasting natural resources.

After developing plan B this part has focused on how to implement the plan within business process.

• In order to select an experienced employee within the organization as a guide the human resource managers can arrange an internal drive by involving several competent members. The employees would be selected based on their communication skills, competency level and work experience(Li et al. 2015). The best performer would be identified as the guide. In terms of a certain amount of additional benefits the organization would like to provide this opportunity to the concerned employees. As a result, the business experts would not have to hire a professional trainer for enhancing professional skill.
• In order to deal with the agents of emergency equipments the business experts would have to make an effective research and development plan. The primary role of these research and development department would be collecting data which specific emergency agent providers superior quality of services in affordable price range(McNeil, Frey and Embrechts 2015). Based on that data the organization would like to make a proper plan of and procedure on how to deal with the agency and take their services. Based on the service the business experts would have to negotiate rate the emergency service charge.
• For selecting experienced employee with proper technological skill and competency within the human resource managers can arrange an internal drive by involving several employees. The employees would be selected based on their technological skill and competency level and work experience(Olson and Wu 2017). The best performer would be identified as the guide as well as trainer. In terms of a certain amount of monetary benefits the organization would like to provide this opportunity to the concerned employees. As a result, the managers would not have to hire a professional trainer for enhancing professional skill employees from outside.
• While negotiating with the agency of cloud computing the business exerts would have to gather sufficient information which particular agency is ready to provide services within proper time in affordable price cost. As finance is one of the most significant issues for Smith Brown, the business experts would have totake the services of those agencies that provide good quality of services in affordable rice cost (Glendon, Clarke and McKenna 2016). As a result, the organization would not have to face any kind of challenges in maintaining confidentiality of data. The business managers would not have to spend large amount of money for hiring a labor cost.
• In order to implement a business rule for preserving water and other natural resources, the organization would have to focus on making a group communication by involving water suppliers as well as workers. The managers would have to explain the disadvantages of wasting natural resources(Titarenko, Titov and Titarenko 2014). The company has to face immense ethical issues after water in huge amount. However, in order to overcome this kind of situation, the business managers would have to convince the employees and water suppliers for saving water and its value. As a result, the business experts of Smith Brown would gain organizational image and reputation.

Resources required	Budget	Timeline (How much time the organization should take for collecting the resources)
Training equipments	50,000	6months
Technological devices	70,000	8months
Disposable chemical resistant clothing	10,000	6months
Emergency shower equipment	20,000	5 months
Human resource	45,000	4months
IT experts	40,000	8 months

Table: Action plan regarding the resources, budget and timeline

(Source: As created by author)

It has been observed that the organization should concentrate on some of the most important resources that include training equipments, technological devices, disposable chemical resistant clothing, emergency shower equipment, human resource, IT experts. People from various geographical backgrounds and attitudes are inclined within the business process. Therefore, the business experts while arranging a training and development session should focus on hiring a training room, sufficient chairs and electricity, internet access and so many. Total 50,000 budget is estimated for organizing a training room within 6 months. In addition, the business experts should render more technological devices for making the entire training and development session successful (Hopkin 2017). The business experts need to hire more employees within the services in order to maintain an effective balance between supply and demand. In addition, the organization is currently unable to meet the needs and demands of the customers. As a result, by estimating 45,000 budgets the business experts tend to hire efficient professional for controlling the business process. In addition, it has been observed that the computers handled by the organizational managers are not password protected. As a result, entire employee details can be easily displayed. In addition, anyone can change the financial record as per their wish (Kiedrowicz and Stanik 2015). As a result, the business experts have decided to hire professional IT experts. They will control the devices by maintaining its confidentiality. As a result, both the customers and the service providers would get equal benefits and facilities. The organization would not have to face challenges in rendering the profitability of business.

Develop Risk Assessment Matrix

In order to monitor external environment the study has focused to make in-depth analysis on Porter’s five forces. Porter’s five forces analysis implies to analyze the industry analysis about their demands, growths and opportunities.

Supplier’s power	The supplier’s power in the chemical industry of Australia is high due to limited number of raw material suppliers. As a result, Smith Brown does not have the scope to bargain with the supplies regarding the price of chemical materials
Buyer’s Power	Buyer’s power in this very specific industry is low due to limited number of organizations. Buyers do not get enough scope to bargain while purchasing products. As a result, the customers have to dependent on the price level fixed by the organization.
Threat of the substitutes	Chemical firm like Smith Brown does not have to face enough threats from the substitutes.
Competitive rivalry	The rate of competition of Smith Brown in the market of Australia is not very high. Therefore, this organization has enough scopes and opportunities for expanding their entire process of business in different geographical boundaries. As a result, both the customers and service providers would not have to face challenges in maintaining effective customer relation.
New market threats	Smith Brown may have to face immense threats of establishing their business process from some of the most recognizable and established chemical firms occupying a predominant place in the realm of Australian market.

Table 1: External environmental analysis of Chemical industry

(Source: Bromiley et al. 2015)

After making a systematic industry analysis by using Porter’s five forces the study has evaluated that Smith Brown Chemicals has enough scope in rendering their market growth. The organization does not have to face immense market threats from its competitors in the soil of Australia. The primary issues that was identified within the business process of Smith Brown Chemicals include workers are not professionally trained to deal with the chemical materials such as solvents, acids and other corrosives and detergents, workplace is not constituted with any emergency plan and no established process is displayed for handling injuries (Bowers and Khorakian 2014).

The computers handled by the organizational managers are not password protected. As a result, entire employee details can be easily displayed. In addition, anyone can change the financial record as per their wish. The wage and superannuation record of Smith Brown Chemicals is not well updated. Smith Brown Chemicals is using 30,000 liters of water every week. Due to this wastage of water the company has faced issues for water breaches by paying a fine of $50,000.

After identifying the issues some of the most effective risk management control procedure is developed in this very specific study. In order to maintain confidentiality of data the organization would have to use encryption method based on which files related to financial record would be well protected (Zanuttigh et al. 2014). In addition, people would have to face immense challenges in maintaining a record about the profitability of business if data is not well protected. After evaluating the risk management procedure it can be stated that the business experts can focus on implementing those resources so that the workplace hazards can be removed.

As finance is one of the most significant issues for Smith Brown, the business experts would have to take the services of those agencies that provide good quality of services in affordable rice cost (Khan, Rathnayaka and Ahmed 2015). As a result, the organization would not have to face any kind of challenges in maintaining confidentiality of data. In order to improve those specific areas the organization can easily expand their entire business process in different geographical boundaries of Australia. As a result, the range of target customers can automatically be increased. Smith Brown has enough scopes to enter in the market of multinational countries.

Analysis

The study has not given in-depth overview about risk management analysis and its impact on overcoming organizational hazards. Based on the portraiture of risk matrix analysis the study could have focused on giving some of the major recommendations for overcoming risk factors. In addition, the study could have concentrated on evaluating the role of organizational managers of Smith Brown Chemicals in rendering the success of business.

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