Diversity and Job Satisfaction
Organizational behavior (OB) is the practice of the study of the procedure by which people or the employees are interacting with each other. The practice of organizational behavior allows to create more business. Organizational behavior mainly concentrates on the facts like job satisfaction, emotion and modes, personality and values, perception and decision-making, employee motivation, leadership, group behavior and team-work, power and politics within the organization, and organizational change and stress management as well. Organizational behavior examines the employee’s individual behavior and as well as the group behavior. In this essay the job satisfaction, emotions and moods of the employee, perception and decision-making, motivation of the employee, group behavior and team-work are discussed to analyze the organizational behavior in a self- reflective manner.
Week 2: Diversity and Job satisfaction
In the second week, the concept of diversity and job satisfaction is discussed. There are mainly two type of diversity in our organization. The first one is surface level and the second one is deep-level diversity. Surface level diversity is mainly concentrates on the gender, age, ethnicity, and it is perceived easily. The thinking is not reflected in the management’s thinking or feeling but it may turn on some specific stereotypes. On the other hand, the concept of deep level diversity shows differences in personality, values and work preferences. These things become more important for fixing the similarity among the employees. In our organization, the diversity is mainly buried into the facts of age, disability, ethnicity and race. Although, in our organization, the multicultural practice is encouraged. However, it is often seen that, the newer employees do not get all the facilities like the older employees. Along with this, the pure Australians are mostly preferred in this organization as well as in other organization. The racism is another bad practice that is seen in our organization. Aboriginals are not getting importance in comparison to the white individuals. Another, major part of the OB is the job satisfaction. Job satisfaction is closely associate with the employees and the social support, interaction with the co- workers, variety in the tasks are important part of the job satisfaction. The organization who provide more salary have the higher percentage of job satisfaction and vice versa. The remuneration rate is our organization is adequate and as a result, the rate of absenteeism and leaving the organization is very much low and the most the workers are mainly happy with their jobs as there is diversity in the work.
Emotions and Moods
Week 4: Emotions and Moods
Emotions and moods are important part of the employee motivation. Emotions are acute feeling that drives the employee towards something or someone. On the other hand, the moods are less intense in comparison to emotions and there is contextual stimulus in onset of mood changing. The emotions and moods are covered in the term affect. There are six universally accepted emotions and they are fear, anger, disgust, sadness, happiness and surprise. Emotions can be negative or positive. Positive affect can create a mood dimension that is associated with the emotions like excitement, joyfulness, cheerful behavior and on the other hand, the negative affect is attached with factors like boredom, tiredness, stress, anxiety to the work, nervousness about the work. In our organization, the both type of emotion is present among the workers. By the understanding of the Affective events theory, it is seen that the emotions and moods are directly related to the performance and satisfaction of the employees. In a survey in our company it seen that the workers who are good performer in their role, have higher level of job satisfaction and that leads them towards gaining positive motivation to do their job perfectly. The work environment is also an important factor for generating positive motivation. On the other hand, an unhealthy job environment restrict the employee to perform their work properly. However, a daily basis work hassles will create a negative impact on the employee’s emotions and moods and that ultimately hamper the performance of the employee. In our organization it seen that, the employee who can manage their emotions well, can read other’s emotion very well and they are more efficient in their work life too.
Week 5: perception and decision- making
Perception is the method in which the employee realize and analyze about a particular fact through their sensory organs. Employees behavior is mostly dependent on the employees perception and ultimately affect the decision making process. Moreover, there are a few factors like attitude, interests, previous experience of the employee, expectations of the employee can influence the perception of the employee. While judging about a person by their behavior attribution theory can be applied. According to this theory, employee’s behavior is judged by their reactions in different conditions and they are judged by the consistency, consensus and distinctiveness of the reactions. However, in this case, the self-serving bias come into scenario. For example, when a employee get appreciation from the management, all other employees said that he is a hard working person and whenever he fails to gain appreciation, that means he is not efficient. In this condition=, the type of the task of that employee is not considered. In this organization, people often misjudged and that can be explained by the Halo effect and Contrast effect. The former on is the drawing a conclusion about the employee according to a general impression of other employee. The later one is employee’s attitude that is affected by other employee who is recently assessed as higher or lower for that same behavior. Another common error during judging the people is the stereotyping that is assessing the employee depending on the perception of another person of the same group. It is one kind of generalization of the behavior. A wrong perception always affect the judgment regarding that person. In case of organizational decision- making, there are few problems like cultural differences, ethical issues, previous decisions related to almost same situations are faced by this organization.
Perception and Decision-making
Week:6 –Motivation
In organizational behavior, employee motivation is one of the most important factor. Motivation is the stimulating behavior that drives an employee towards a specific goal and help him to earn that goal. The intensity of working and persistence of the employee are related to the employees’ motivation. According to the Maslow’s Hierarchy theory there are 5 levels of employee motivation and an employee when gain the requirements of a particular stage of pyramid, then he or she proceeds to the next level of the hierarchical pyramid. The five steps of the employee motivation are physiological, safety, social, self-esteem and self- actualization. On the other hand, Herzberg described that, there are two types of factor and one is hygiene factor and another one is motivating factor. The hygiene factors like salary, company policies and work environment are unable to motivate the employee but absence of these factors can create dissatisfaction in the employee. Whereas the factors like growth, responsibility and achievement can act as motivators in th employees. The Goal-setting theory by Edwin Locke explained that difficult goal along with self-generated assessment can help to perform well. In our organization, the application of flextime, job sharing, rewarding employees, job rotation policy, job enlargement that is expansion of job horizontally and job enrichment that is expansion of job vertically motivate the employee to perform their work very well. Those factors allow the employee to work in a very friendly environment and along with this reward from the employer’s end is a crucial motivating factor for our employee too.
Week:7- Group behavior and team work
Team-work is a key of successful completion of a particular project or goal. The thought of ‘united we stand and divided we fall’ is completely associated with the concept of team- work. In various organization, the concept of team- work and group behavior is greatly accepted. In our organization, the group behavior is encouraged and it ultimately enhance the company revenue as a team can perform more than that of a particular individual. It is always easy to gain a particular goal when you are working as team than an individual. The team- work helps in gaining the group behavior in the teams of our company. The team members have a common goal and there is no ruisk of individual failure. Whatever the result of a particular project or assignment, the each team member are equally responsible for that result. This will prevent the demotivation of a particular member of that team for the failure. However, the team should perform like a group where everyone has the right to express their ideas and thought. This liberal environment will ultimately enhance the team performance of our group. Even if there is a failure in a group, a proper group discussion can show a ultimate way out to solve that situation and in addition this, a group can prevent the demotivation of entire team by motivating each other in the group. In a brainstorming session of the team, the members of that group can help other team members who have difficulties in explaining the particular topic of that session. This will help in building team bonding and group mentality among the team members.
Lastly, it can be concluded that, to maintain a proper OB, it is very important to maintain the above-discussed topics in my organization. Although most of the factors are well maintained in my organization. However, there is various scope of improvements in various sections like diversity and job satisfaction and employee’s motivation. Employee’s motivation is directly proportional to the company’s revenue and job satisfaction and inversely proportional to the changing of the job by the employees.
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