Implementation of Operations Management Concepts
Discuss about the Companion to Production and Operations Management.
The main discussion of the study has able to depict the principles of decisions by abiding by the “relevant process planning, scheduling and inventory management”. The next section has discussed on the concepts stated as per the first part and apply similar theories for reviewing the “sample emergency service process maps of healthcare”. The study has interpreted the “Value Stream Map” – for an Emergency Room and applied suitable methodology for presenting the outcomes of the plan and process map. The main discussions have stated on the critical evaluation of the role of operations management as per the strategic management formulations and supply chain. The implementation of the various concepts on the operations management is considered with the effective measures considered as per the optimisation of the process. The performance benchmarking of the various types of the control techniques which are associated to the implementation of the information flow and material flow. The information planning performed with critical information such as patient’s history vital statistics, treatment information and insurance information conceding the nature of injury. This model of the study has considered the application of the various types of the method which are recognised as per the cost of delivery.
The sample operational model has reviewed the “value stream mapping of an emergency room”. The information flow is identified with the hospital records for patient’s treatment information and attending the physician. The necessary information is taken into account in accordance with the “patient’s history along with the vital statistics and insurance information”. The interconnections for enhancing the scope of the operations management is considered with maintaining the flow of information from the hospital records and insurance company. The sample information has been further able to include the various types of the relevant information on the information flow from “attending nurse to doctor examining patient” (Smith, Maull, & C.L. Ng, 2014).
It needs to be further discerned that the factors important to evaluate the techniques which are conducive for the improvement of the emeregency services which are considered with fastening the emergency services, thereby ensuring minimum waiting time. Moreover, dependability aspect is taken into consideration with promising the customer for the delivery of the products and services. The operations management seeks to maintain the flexibility by adapting the changes as per the nature of the organization (Rotaru, Churilov, & Flitman, 2014).
Performance Benchmarking of Control Techniques
The main discussions of the study have been created as per the given flow of process. The process map has been further seen to be discerned as per the convenience of both doctors and patients concerning the emergency services. The various types of the discussions as per the process may has been further based on the decision which is based on registration of the patient at the time of arrival to patient going home. The chart presented above has been related to the various types the depictions of the information which are seen to be based on the information best for decision making in the operations of the emergency room. The relationship of the decision making and the value chian as per the flow chart has been further seen to be taken into consideration as per the for the depictions of the activities shown in the flow chart (Machado et al., 2017).
The material flow is well thought out with the nurses going to the waiting area and the nurse examining the patient. Some of the main activities are also seen with doctors examining the patient. The main considerations or the material flow is evident with the nurses arranging for the “the medical supplies, doctor testing the patient and giving information on departing instructions”. The material flow is taken into account with the patients going to home. The various types of the other considerations are related to the “impact of different level of the information flow for the patients” (Anand & Gray, 2017).
The main considerations are taken into account with the availability of rooms and diagnosis supply needs. These factors associated to the supply of the “goods and services, quality management, capacity design, location, job design and overall supply chain management”. The flow chart is considered with the best flow of the operations during an emergency which is considered as per the remodelling and strategizing the process for achieving the highest quality. The process model can depict the configuration of the different types of the process relevant for the operations management in the aspect of hospital industry (Li, Nucciarelli, Roden, & Graham, 2016).
The significance of the emergency room mapping is taken onto account with the value chain-based connectivity of the operations. The implementation of the emergency room mapping is taken into account with the increasing flow of the capacity constraints. The main importance is given to the value stream mapping which is understood with the “nature of the insurance information, attending the physician, departing instructions and information passed to the diagnosis and departing institute” (Bochtis & Sørensen, 2014).
Importance of Emergency Room Mapping
The most noted operational model has been identified with the concepts such as “JIT and MRP systems”. The techniques will be able to bring major improvement to the control strategy. The main principles are relied on the “push and pull strategy” for an improved supervision of the flow of activities in the emergency room. The main form of the application of the “JIT and MRP systems” will be conducive in not only comparing the push and pull strategies but also be able to able to implement number of changes which are considered with the “optimized hybrid control principles”. The main observations are evident with the emergency service handling process which are implemented with the simpler control techniques (Matta et al., 2014).
The important considerations for the disruptive technologies are related to the quality of life of people, global economies, business models of companies”. In addition to this, the technological restrictions are based on the affecting the disruptive technologies thereby altering the process map. The necessary steps adopted by the business leader is related to the information flow in an efficient manner. This done from the time of implementation of technique such as JIT and MRP systems. It is also seen that the system to track the orders may get affected with poorly managed information. The maintaining of the information flow is seen with the out-patient registration and patients going to the waiting area. The time when the patient goes to the waiting area to collect the information, the information flow is maintained is maintained based on the flow of the information from the examination of the nurse and doctors examining the patients.
The performance benchmarking of the various types of the control techniques which are associated to the implementation of the simulation tools and mathematical analysis. This can be considered for the comparison of the time taken to register a patient to going out the patient as per the required information flow and material flow. In addition to this, the optimization of the service process is related to outperform the simpler control principles in the different types of the production quantities at each stage and the understanding of the “quantitative model such as following of a multistage production-inventory system with varying flow of the patient. The significant nature of the changes pertaining to the demand fluctuation will affect the best configurations between the pull in the “downstream and push-pull in the value chain of the supply process” (Choi, Cheng, & Zhao, 2016).
Considerations for Technological Improvements
The technological improvement has been further considered another area of improvement with different types of the innovations and adaptations relating to the technologies relating to the workflow in a given situation. Some of the other considerations of the technological constraints are related to the application of the disruptive technology which are able to create more value in compared to the existing technology and also has the potential to change the way in which we work and do business. The technological aspect has further contributed to the potential changes in the industrial development.
The decision makers need to consider the disruptive innovative techniques which influence the overall value chain and potential of the organization. Some of the different types of the other influencing factors are considered with the technological constraints such as “wireless sensor network, Printer, cloud, internet and automation process” related to the knowledge work. The main consideration for the wireless sensor network may not be able to depict the appropriate results. It needs to also discerned that the changes in terms of the printer may disrupt the information flow. There have been several types of the other types of significant considerations which needs to be associated to the changes pertaining to advanced robotics and other factors which might influence the waiting time of the patients (Rajapakshe et al., 2017).
The significant understanding the various facets of the optimization of the individual process will be able to contribute to the “push-pull hybrid production system in the serial production line constructed within the value chain”. The planning of the information will be performed with the MRP will be able to significantly contribute to the JIT which will be able to control the tardiness and reduce the scope for higher delivery and tardiness. This model of the study needs to consider the application of the various types of the method which are recognized as per the cost of delivery. Critical evaluation of the role of operations management in the strategic management of the organizations
The organizations are identified to adopt the various types of the process which are related to the improvement of the methodologies which considered for the enhancement in the business performance. The crucial factors of the operations management are necessary for obtaining a competitive edge. In addition to this, the role of the logistics and the supply chain which is similar to the objects such as “value chain management, sourcing of network, value chain management and management of the supply pipeline” (Slack, Brandon-Jones, & Johnston, 2016).
Applying Methods for Optimizing Cost of Delivery
The implementation of the significant concepts of the operations management is taken into consideration to bring an effective measure of the strategic measures based on the application of the optimization process. The optimization control is further seen with the implementation of the “cost optimization, process optimization, material requirement planning and information transmission”. The operations management role on the resources managed is included with inspection of the physical items. The contributions pertaining to the operations management has been further seen to be based on simplification of a complex process by maintaining a better strategy for the flow of goods from “point of origin to the point of destination”. These aspects have been further seen to be taken into consideration with the enhanced process of “Out Patient Registration, patient going to waiting area, shifting to ER Room, Nurse Examines Patient, Doctor Examines Patient, Nurse brings Medical Supplies, Doctor Treats Patient and Departing Instructions” (Heizer & Render, 2014).
The clinical emergency practice is related to the administration of ED which constitutes of the customer provision and various types of the other emergency administration of ED and medicine which constitutes of the various types of the provisions for the customer service. The professional service is further seen to be measured a per the service metrices. The selected management tools are further taken into account as per the “strategies implemented with the interdisciplinary collaboration and responsible for the cultural changes and interdisciplinary collaboration”. The operations management value and approach of the management is evident with the “institutional mission/strategic plan and expectations of the CEO in improvement of the emergency services”. The main purpose of the operations management in the given case is identified with the nature of the ED services, “science of the quality of service and role of metrics for managing the change in the clinical operations”. The dynamics of the organizational change and service management is considered with the system approach with the selected management tool.
The important contribution of the operations management is taken into account with the various elements of the supply chain. The selected operational model has been further based on the concepts and strategies of inventory management modelling. This is recognised with significant contribution to any instance of deteriorating inventory model. The implementation of the JIT model will be able to contribute to the development of the “bi-objective optimization model to plan and manage intermodal shipments to represent the current practice”. The decisions taken by the management related to the delivery process are done with respect to the specified customers. The benefit of the implementation of the operational model has been able to track the variations in the demand of the final product. Marketing science has been further identified to be another sector with massive benefit from the application of the operations management concept (Soltani et al., 2014).
The implementation of the operations strategy is conducive for addressing the different types of the emergence services which is evident in the given scenario. The nature of the changes is further seen to be based on the patient’s history and problems in updating process. The improvement in the service is considered with the “availability and quality of material and infrastructure resources for the team to operate for the care of patients with complex needs”. The visualization requirements are considered with the relevant terminologies which should be measured with the strategical implementations. The significant changes pertaining to the technological aspects focused with the different needs to be considered with the” pre-analysis phase, by means of floating reading”. The operations management has a deciding role considering the collected material and systematized exploration of the materials. The coordination in the empirical structure is related to address the challenges encountered by management (Chiarini & Vagnoni, 2015).
Conclusion
The sample flow chart is able to review the “value stream mapping of an emergency room”. The information flow is identified with the hospital records for patient’s treatment information and attending the physician. The necessary information is taken into account in accordance with the “patient’s history with the vital statistics and insurance information”. In addition to this, it is discerned that the significance of the emergency room mapping is taken onto account with the value chain-based connectivity of the operations. The important considerations with evaluation and articulation of the principles are related to the quality of life of people, global economies, business models of companies”. The technological restrictions are based on the affecting the disruptive technologies thereby altering the process map. The necessary steps adopted by the business leader is related to the information flow in an efficient manner. The technological developments are based on the constraints which are related to the application of the disruptive technology which are able to create more value in compared to the existing technology and also has the potential to change the way in which we work and do business. The technological aspect has further contributed to the potential changes in the industrial development. The factors critical to the evaluation of the operations are recognised with the “ED services, science of the quality of service and role of metrics for managing the change in the clinical operations”.
The recognition of the of the critical factors pertaining to overall operations management function in different organisations are defined within the sample process map which has discussed about the patient management in an emergency room. The factors important to evaluate the techniques which are conducive for the growth and improvement in the organization are considered with the timelines of the information flow and supply of emergency equipment. Some of these objectives has been considered with the factors such as “lower cost, best quality product, error free and speediness”. In addition to this, evaluation and articulation of the principles are considered as per the techniques which will be able to bring major improvement to the control strategy. The main principles are relied on the “push and pull strategy” for an improved supervision of the flow of raw materials. The different types of the other areas of the improvement has been further seen to be taken into consideration as per the quantitative methods which are associated to the “offsetting and netting strategies”.
The main form of the application of the “JIT and MRP systems” will be conducive in not only comparing the push and pull strategies but also be able to able to implement number of changes which are considered with the “optimised hybrid control principles”. The different types of the evaluation on the role of operations management in the strategic management of the organizations is identified with implementation of the techniques such as “cost optimization, process optimization, material requirement planning and information transmission”. The operations management role on the resources managed is included with inspection of the patient’s condition. The contributions pertaining to the operations management has been further seen to be based on simplification of a complex process by maintaining a better strategy for “Out Patient Registration, patient going to waiting area, shifting to ER Room, Nurse Examines Patient, Doctor Examines Patient, Nurse brings Medical Supplies, Doctor Treats Patient and Departing Instructions”. In addition to this, implementation of the JIT model will be able to contribute to the development of the “bi-objective optimization model to plan and enhance the present adoption of the process.
Reference
Anand, G., & Gray, J. V. (2017). Strategy and organization research in operations management. Journal of Operations Management, 53–56, 1–8. https://doi.org/10.1016/j.jom.2017.09.001
Bochtis, D. D., & Sørensen, C. G. (2014). Special Issue: Operations management. Biosystems Engineering, 120, 1. https://doi.org/10.1016/j.biosystemseng.2014.02.011
Chiarini, A., & Vagnoni, E. (2015). World-class manufacturing by Fiat. Comparison with Toyota Production System from a Strategic Management, Management Accounting, Operations Management and Performance Measurement dimension. International Journal of Production Research. https://doi.org/10.1080/00207543.2014.958596
Choi, T. M., Cheng, T. C. E., & Zhao, X. (2016). Multi-Methodological Research in Operations Management. Production and Operations Management, 25(3), 379–389. https://doi.org/10.1111/poms.12534
Hazen, B. T., Skipper, J. B., Boone, C. A., & Hill, R. R. (2016). Back in business: operations research in support of big data analytics for operations and supply chain management. Annals of Operations Research, pp. 1–11. https://doi.org/10.1007/s10479-016-2226-0
Heizer, J., & Render, B. (2014). Operations Management. Sustainability and Supply Chain Management. In Operations Management. Sustainability and Supply Chain Management (p. 255).
Li, F., Nucciarelli, A., Roden, S., & Graham, G. (2016). How smart cities transform operations models: a new research agenda for operations management in the digital economy. Production Planning & Control, 27(6), 514–528. https://doi.org/10.1080/09537287.2016.1147096
Machado, C. G., Pinheiro de Lima, E., Gouvea da Costa, S. E., Angelis, J. J., & Mattioda, R. A. (2017). Framing maturity based on sustainable operations management principles. International Journal of Production Economics, 190, 3–21. https://doi.org/10.1016/j.ijpe.2017.01.020
Matta, A., Chahed, S., Sahin, E., & Dallery, Y. (2014). Modelling home care organisations from an operations management perspective. Flexible Services and Manufacturing Journal, 26(3), 295–319. https://doi.org/10.1007/s10696-012-9157-0
Rajapakshe, T. K., Vakharia, A. J., Wang, L., & Yenipazarli, A. (2017). Sustainable operations. In The Routledge Companion to Production and Operations Management (pp. 276–290). https://doi.org/10.4324/9781315687803
Rajapakshe, T. K., Vakharia, A. J., Wang, L., & Yenipazarli, A. (2017). Sustainable operations. In The Routledge Companion to Production and Operations Management (pp. 276–290). https://doi.org/10.4324/9781315687803
Rotaru, K., Churilov, L., & Flitman, A. (2014). Can critical realism enable a journey from description to understanding in operations and supply chain management? Supply Chain Management: An International Journal, 19(2), 117–125. https://doi.org/10.1108/SCM-11-2013-0417
Slack, N., Brandon-Jones, A., & Johnston, R. (2016). Operations Management. Operations Management. https://doi.org/10.1007/978-3-658-00183-4
Smith, L., Maull, R., & C.L. Ng, I. (2014). Servitization and operations management: a service dominant-logic approach. International Journal of Operations & Production Management, 34(2), 242–269. https://doi.org/10.1108/IJOPM-02-2011-0053
Soltani, E., K. Ahmed, P., Ying Liao, Y., & U. Anosike, P. (2014). Qualitative middle-range research in operations management. International Journal of Operations & Production Management, 34(8), 1003–1027. https://doi.org/10.1108/IJOPM-11-2012-0486
Zhao, S. (2014). Analyzing and Evaluating Critically Tesco’s Current Operations Management. Journal of Management and Sustainability, 4(4). https://doi.org/10.5539/jms.v4n4p184