Ethical Communication
Communication is require for transfer information from one source to another source, such as verbal communication, non-verbal communication or graphical. Effective communication is base of professional competency. Communication is most important part for organization numerous things in a proper way for better professional work.
This essay will describe about the professional communication and ethics. It will explain different important terms of the communication for organizational life, such as ethical communication, model of the communication process, principles and misconceptions.
Communication theories are beneficial for the professional works. In this report, communication theories will discuss with the importance of communication competence (Adler & Towne, 2015). This report is having three sections that provide details about the work activities on weekly basis as well as literature review and applications for future career aspirations.
In addition, section one will provide details about the activities of each week. It will also explain about the effective communication at workplace.
During this week I learnt about these things, which are preview unit topic, identify assessment task, definition of communication, identification of effective communication, purpose of communication, models of communications, comparison between principles and misconceptions with importance of communication competency (Dwyer, 2009).
All things are so important for learning and understanding about the effective communication, which is required for the professional life. Professional communication is most important things that make a good image in an organization. Every workplace is having their code of conducts and they are applied on all the staff members. Effective communication is important for an employee as their work. It is a way to show his or her capabilities in a positive way (Espinosa, Nan, & Carmel, 2015).
I learnt about effective communication in the first week, which is beneficial for me. It is helpful for my professional life as well. During week one, I learnt about the different things of communication that provides confidence to me at my workplace. In general, communication is an interface to connect people. Communication is a way to change other behavior though information transformation (Fisher, 1970).
I learnt about the purpose of communication. Effective communication is having a specific purpose for completing different works in commercial life as well as social life. Communication is having three goals, which are identity, social and instrumental (Forward, Czech, & Lee, 2011).
Theories of communication are having four dimensions, which are philosophical assumptions, concepts, explanations, and principles (Kelly, 2006). I learnt about some theories in that week, which are Rhetorical, Theory, Face-negotiation Theory and many others.
Model of Communication Process
I learnt about the models of communication in that week. In 1949, Shannon and Weaver introduced a transmission model, which is known as linear model of communication. In this model, sender and receiver transmit the message to each other. Messages can be in different formats, such as language, music, visuals (Littlejohn & Foss, 2010).
I also leant about the intrapersonal and interpersonal communication during week one. I learnt that our thoughts, feelings, internal conversations and emotions are considered in intrapersonal communication. Furthermore, interpersonal communication refers to communication between two or more than two people. I learnt these things from various examples in that week.
I learnt about communication competence, which is ability to demonstrate the appropriate communication in each context. Week one activities are based on communication importance in our professional life.
During week two, I learnt about the non-verbal communication and we compared it with the verbal communication. I also learnt about different things, such as identification of proxemics, expectancy violation, theory, kinesics, paralanguage, purpose of non-verbal communication, listening process as well as active listening behaviors.
During week three, I learnt about the reader and write of business communication with their comparison. I also learnt about the communication genres, email, employment letter, reports, curricula vitae, newsletters, memos and manuals formats. All these formats are so important for professional life. Every workplace is required effective communication. Therefore, everyone should know about these formats for professional life (Papasolomou?Doukakis, 2002).
During week four, I learnt about the academic writing. There are many things to learn in that week, such as sentence making, paragraph, referencing style and plagiarism. Academic writing is beneficial for effective communication. It provides a manner full meaning to our writing communication (Robbins & Hunsaker, 2009).
During week five, I learnt about the writing of literature review and self-reflective essay. Literature review is a part of report writing. It is useful for writing papers and reports. Literature review is a study about the history of that research topic. In literature review, we can look at industry reports, academic articles, conference proceedings and publically available statistics.
Self-reflective essay are considered in the reflective writing. It is for enabling professional gain as well as personal, cultural, social experiences.
During week six, I learnt about the speaking approaches, such as public speaking. I also learnt about the analysis about the rhetorical situation. Uses of visual aids are beneficial for effective communication. I also learnt about the structure of information in an organized way.
Communication Theories
During this week, I learnt about the importance of intercultural communication as well as related terminology. I learnt about the difference between high and low context cultures. I recognized the different types of cultural communication styles in that week. I also learnt about the face-negotiation theory. After that week, I feel like an intercultural competent.
During this week, I learnt about the organizational structure and organizational communication. In that week, I learnt about the internal and external communication for professional life. I also learnt about the formal and informal communication networks and their types and forms.
During week nine, I learnt about the difference between groups and teams as well as stages of group’s development. I also learnt about the different process of meetings. I leant about the group-decision making from that week.
During this week ten, I learnt about the aggressive communication as well as verbally aggressive messages. In this week, I leant about the passive communication behaviors. I understood about the use of assertive communication from that week. I learnt about the supportive and defensive communication in that week.
During week three, I learnt about the reading and writing skills that are beneficial for business communication. Many things are makes a communication better as well as provide benefits in other terms. If there, is any spelling and grammatical error in the email than it makes a bad impact of next person. Documents are showing professionalism about a person or organization. It matter a lot for a business communication ( Doyle, 2018). I learnt about increasing the competency of written business communication. Verbal and written communications are having a huge difference in business. A letter and a conversation are having difference. Written communication is more static than verbal communication. Therefore, always think before sending an email or any other documents to a person (Robbins & Hunsaker, 2009). I leant that always consider about person/audience in my mind at the time of written communication.
I leant from different things about the written communication, such as employment letters and curricula vitae (CV). CV is a document that highlights our skills and capabilities in front of interviewer as well as showing potential employees skills.
Few things introduce us with much impact as possible though a document. Cover letter is first things that make it. Few things must consider in the cover letter, which are as:
- Consider need of employer and link them with your skills and capabilities.
- Share aspirations and qualification for particular post
- Cover work ethics and personality for that post
- Punctuality and availability should mention for an interview
Letter should have proper use of addressing the letter to the recipient, such as ‘Dear Sir or Madam’. Email is a primary way to communicating at workplace. Email should have a chain of command and never miss it in your email writing. Email is difficult to understand as well a time consuming, if they are poorly written to a person (Wharton, 2009).
Importance of Communication Competence
Email writing is requiring concentrate on the audience. According to audience user should divide audience based on to, CC, and BCC. However, focus on the ‘To’ field audience. Sender must clear about the purpose of the email and it must have only single purpose. Email is necessary or the sender also knows not that. Sender should check that email is appropriate or not (Cullen, 2018). In emails, always used formal English, such as complete sentences, no contractions, confections, transition words, and sign-offs like ‘Sincerely’ or ‘Best regards’ (Musumano , 2019).
Email should maintain credibility of sender as well as presentation. Always check emails before send them. Subject line is always having full meaning of that email. At the sending time, sender should review and revise the email (Haggerty, 2018).
I leant about numerous things from different weeks. I also used them for my professional career. I will use academic writing and public speaking for my future work. I started learning and understanding about the academic skill as well as public speaking. However, they are also making me strong for my future work. In addition, I put both things for my business communication in upcoming time.
Academic writing is providing a base of business written communication, such as employment letter, emails and many others. This is a business communication primary requirement for getting success in business.
Conclusion:
It is concluded from the last sections of this report that, business communication is must require for the organizational life as well as development of professional career. This report has provided details about the different week learning as well as understanding from that study.
I learnt about different things in each week, which are useful for my professional career. It is also explain about the literature review and two applications, which are based on those weeks.
Academic writing is a skill that provides a better platform as well as professionalism in organizational life. I learnt about emails and employment letters that are beneficial in future for me. I also learnt about the public speaking, which is helpful for my professional career in upcoming time.
Finally, it is concluded that effective communication, academic writing, and public speaking are most important part of organizational life.
References
Doyle, A. (2018, November 6). Professional Letter and Email Writing Guidelines. Retrieved from www.thebalancecareers.com: https://www.thebalancecareers.com/professional-letter-and-email-writing-guidelines-2062309
Adler, R., & Towne, R. (2015). Looking out, looking in (15th ed.). Boston, MA: Cengage Learning.
Cullen, M. (2018, July 23). How to Write a Business Email (Updated for 2018). Retrieved from www.instructionalsolutions.com: https://www.instructionalsolutions.com/blog/business-email
Dwyer, J. (2009). Communicating in business: Strategies and skills (6th ed.). FrenchForest, NSW: Pearson Education Australia.
Espinosa, J., Nan, N., & Carmel, E. (2015). Temporal distance, communication patterns, and task performance in teams. Journal of Management Information Systems, 32(1), 151-191.
Fisher, B. (1970). Decision emergence: Phases in group decision?making. Communications Monographs, 37(1), 53-66.
Forward, G., Czech, K., & Lee, C. (2011). Assessing Gibb’s supportive and defensive communication climate: An examination of measurement and construct validity. Communication Research Reports, 28(1), 1-15.
Haggerty, C. (2018, February 12). 5 tips to improve your email writing skills. Retrieved from www.noslangues-ourlanguages.gc.ca: https://www.noslangues-ourlanguages.gc.ca/en/blogue-blog/courriels-efficaces-email-skills-eng
Kelly. (2006). Communicating at work. Boston, MA: Pearson Allyn and Bacon.
Littlejohn, S., & Foss, K. (2010). Theories of human communication (9th ed.). Belmont: CA: Thompson Wadworth.
Musumano , E. (2019). How to Send A Formal Email Fast And With Confidence. Retrieved from www.yesware.com: https://www.yesware.com/blog/formal-email/
Papasolomou?Doukakis, I. (2002). The role of employee development in customer relations: the case of UK retail banks. Corporate Communications: An International Journal, 7(1), 62-76.
Robbins, S., & Hunsaker, P. (2009). Training in interpersonal skills: Tips for managing people at work (5th ed.). Upper Saddle River: New Jersey: Pearson:.
Wharton, T. (2009). Pragmatics and non-verbal communication. . Cambridge, United Kingdom: Cambridge University Press.
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