Project Selection: Communication Plan, WBS, And RACI

Using the projects from your group, undertake a project selection process. Score each of the projects in the table below. Based on the score, which project will you choose?

Project/Selection Criteria
Weight:			Total
	9 Save Time On Research and Writing Hire a Pro to Write You a 100% Plagiarism-Free Paper. Get My Paper	9		9	27
Opening a subway franchise at university
	9	7		8	24
Building a carpark near University
	8	9		9	26
Opening of a Bakery at an already existing Woolworths store
	9	8		8	25
Opening a fast food joint at university

The project our group has chosen is: Opening a subway franchise at university

The reasons for this are:

The Subway restaurant is a US headquartered restaurant franchise. Subway has subsidiaries all over the world and they are known to provide quality food staffs. The university students can enjoy the quality food staff at reasonable price that is why we have chosen the topic. Subway has basically two types of restaurant franchises- traditional and non-traditional. Our University is non-traditional location. Therefore, Subway restaurant will be established in the University considering the University as a non-traditional location.

Stakeholder:	What is the stakeholder’s main issue?	Power	Interest	Influence	Impact	Urgency	Legitimacy	Total	Priority (a score of 1-6 = low, 7 to 12 = medium, 13 to 18 = high, 19 to 25 = very high))
Owner/ Sponsor	Successfully complete the project within the scheduled deadline and the budget and whether the project is meeting the quality standards or not	4	4	4	4	5	4	25	Very High
Project Manager	Manage the stakeholders and the resources	4	3	4	4	4	3	22	Very High
Suppliers	Supply the quality products within stipulated time	1	1	1	1	1	1	6	Low
Creditors	Collecting money within given time and budget	2	2	1	1	3	2	11	Medium
Customers	Testing the new food and the service and to check whether the project is meeting the quality or not	2	2	2	2	2	2	12	Medium
Australia Government	Checking whether Subway is meeting all the criteria and the future planning permission	3	3	3	3	3	2	17	High
Competitors	Food price, food quality and the service	1	1	2	2	1	1	8	Medium

Project Communications Matrix

Stakeholder	Learn From Stakeholder	Share With Stakeholder	Timing	Method	Owner
Sponsor/ Owner	Sponsors or the owners have the control and responsibility for the budget associated with the project	Project Manager	From the beginning of the project
Project Manager	Manages the employees and the resources of the project	Owner	From the beginning of the project	The project manager will consult the owner and will take critical decision	Owner
Customers	Customers will taste the food and will enjoy the services of the Subway, they will provide feedback		Post installation of the restaurant	They will follow the instructions of Project Manager	Project Manager
Suppliers	Suppliers cater services and goods to the companies	Creditors	From the beginning of the project	The Project Manager’s instruction will be followed	Project Manager
Competitors	The competitors are the ones who provide the similar quality food and service like Subway		From the beginning of the project		Project Manager
Australia Government	Australia Government will check whether they are meeting the criteria or not and based on that they will give permission for setting up the restaurant		From the beginning of the project		Project Manager
Creditors	They ensure that the project is meeting the stability of the collection of money	Suppliers	Post installation of the restaurant	They will listen to the project manager and the sponsor	Project Manager

Work Breakdown Structure

Project name: ___ Opening a subway franchise at university _____________________

WBS	Task Name	Duration	Start	Finish
0	Opening Subway in the University	82 days	Wed 25-04-18	Thu 16-08-18
1.4	Milestone 1: Completion of Approval	0 days	Fri 04-05-18	Fri 04-05-18
2.11	Milestone 2: Completion of Start-up expenses	0 days	Fri 22-06-18	Fri 22-06-18
3.4	Milestone 3: Completion of Start-up expenses	0 days	Tue 03-07-18	Tue 03-07-18
4.6	Milestone 4: Completion of Total Funding Needed	0 days	Wed 25-07-18	Wed 25-07-18
5.4	Milestone 5: Completion of Payment to Staffs	0 days
6.5	Milestone 6: Completion of Setting Up Restaurant	0 days	Wed 15-08-18	Wed 15-08-18
8	Milestone 7: Completion of Project	0 days	Thu 16-08-18	Thu 16-08-18

Based on the project brief and the WBS, as well as example from the book, finish the RACI chart below. You decide how many persons should be added to the table, this could be more or less.

WBS Code	Activity Name	Sponsor	Project Manager (you)	Person A	Person B
1.3	Charter signed off	A	R	I	I
1.1	Issuing Approval	R	A	I	I
3.1	Assets Start-up	R	A	I	I
3.2	Budget Required	R	A	I	I
3.3	Start-up Inventory	R	A	I	I
5.1	Appointing Cook	A	R	I	I
5.2	Appointing Catering Staff	A	R	I	I
5.3	Appointing Cleaning Staff	A	R	I	I
6.1	Setting Up Kitchen	A	R	I	I
6.2	Chimney, fan and light set up	A	R	I	I
6.3	Sitting Arrangement for Customers	A	R	I	I
6.4	Installation of Chairs and Tables	A	R	I	I
7	Project Closure	R	R	I	I
RACI Key: (R) Responsible, (A) Accountable, (C) Consult, (I) Inform

5.2 Time estimation

WBS	Task Name	Duration	Explanation on Duration
0	Opening Subway in the University	82 days
1	Approval	10 days	Subway restaurant will have to take approval from the University Director, so it is justified it will take around 10 days to get the approval
2	Start Up Expenses for Setting Up for Non-traditional Subway restaurant at University	35 days	Start-up expenses for setting up the restaurant will take 35 days and it is justified as the Sponsor will need to arrange the money and creditors to keep account of every budget
3	Total Start-Up Expenses	7 days	Total Start-Up Expenses will take 7 days as the creditors will have to manage the financial data
4	Total Funding Needed	16 days	Total Funding needed will take 7 days, the creditors will need 16 days as the creditors will manage the finance
5	Payment to the Staffs	4 days	The project manager will have to arrange the list of stakeholders and need to pay the staffs, it will take 4 days and it is justified
6	Setting Up Restaurant	13 days	Setting up of a restaurant needs time and the project manager will be required to set up the restaurant and it will require 13 days
7	Project Closure	1 day

The critical path in my project is marked with red line and it will take __67_________ days.

Resource Name	Type	Max. Units	Std. Rate
Sponsor	Work	100%	$35.00/hr
Project Manager	Work	100%	$30.00/hr
Customers	Work	100%	$0.00/hr
Suppliers	Work	100%	$20.00/hr
Australia Government	Work	100%	$40.00/hr
University Director	Work	100%	$35.00/hr
Creditors	Work	100%	$20.00/hr
Furniture	Material		$200.00

Task activities appointing cook, appointing catering staff, appointing cleaning staff, setting up kitchen, chimney, fan, light set up and sitting arrangements for the customers are over loaded and the resource project manager is over allocated. The overall duration of the project is 82 days.

Now, in this diagram all the resources are levelled. Neither of the tasks are over loaded. The resource levelling has affected the project duration. The project will take now 95 days to complete instead of 82 days.

Task Name	Resource Names	Cost
Opening Subway in the University		$22,320.00
Approval		$3,520.00
Issuing Approval	Sponsor	$1,120.00
University Director’s Approval	University Director,Australia Government	$2,400.00
Charter Signed off		$0.00
Start Up Expenses for Setting Up for Non-traditional Subway restaurant at University		$6,560.00
Franchise Fee at the Start	Creditors	$320.00
Security Deposit for Equipment Lease	Creditors	$480.00
Opening Inventory	Creditors	$320.00
Supplies	Creditors	$640.00
Insurance	Creditors	$640.00
Opening Advertising	Creditors	$640.00
Legal and Accounting	Creditors	$480.00
Loan Origination Fee	Creditors	$800.00
Freezer	Sponsor	$840.00
Research & Development	Sponsor	$1,400.00
Total Start-Up Expenses		$1,960.00
Assets Start-up	Sponsor	$560.00
Budget Required	Sponsor	$560.00
Start-up Inventory	Sponsor	$840.00
Total Funding Needed		$2,560.00
Non-cash Assets from Start-up	Creditors	$480.00
Cash Requirements from Start-up	Creditors	$480.00
Total Assets	Creditors	$640.00
Borrowing	Creditors	$480.00
Accounts Payable (Outstanding Bills)	Creditors	$480.00
Payment to the Staffs		$2,400.00
Appointing Cook	Project Manager	$960.00
Appointing Catering Staff	Project Manager	$960.00
Appointing Cleaning Staff	Project Manager	$480.00
Setting Up Restaurant		$4,520.00
Setting Up Kitchen	Project Manager,Furniture[1]	$1,400.00
Chimney, fan and light set up	Project Manager	$1,200.00
Sitting Arrangement for the Customers	Project Manager	$1,200.00
Installation of Chairs and Tables	Project Manager	$720.00
Project Closure	Project Manager,Sponsor,University Director,Customers	$800.00

Task Name	Planned Value – PV (BCWS)	Earned Value – EV (BCWP)	AC (ACWP)	SV	CV	EAC	BAC	VAC
Opening Subway in the University	$5,920.00	$0.00	$0.00	-$5,920.00	$0.00	$22,320.00	$22,320.00	$0.00
Approval	$3,520.00	$0.00	$0.00	-$3,520.00	$0.00	$3,520.00	$3,520.00	$0.00
Start Up Expenses for Setting Up for Non-traditional Subway restaurant at University	$2,400.00	$0.00	$0.00	-$2,400.00	$0.00	$6,560.00	$6,560.00	$0.00
Total Start-Up Expenses	$0.00	$0.00	$0.00	$0.00	$0.00	$1,960.00	$1,960.00	$0.00
Total Funding Needed	$0.00	$0.00	$0.00	$0.00	$0.00	$2,560.00	$2,560.00	$0.00
Payment to the Staffs	$0.00	$0.00	$0.00	$0.00	$0.00	$2,400.00	$2,400.00	$0.00
Setting Up Restaurant	$0.00	$0.00	$0.00	$0.00	$0.00	$4,520.00	$4,520.00	$0.00
Project Closure	$0.00	$0.00	$0.00	$0.00	$0.00	$800.00	$800.00	$0.00

Timeline reporting

Project name: Opening a subway franchise at university Date: Mon 25/06/18

Past time period
Milestones	Approved plan	Actual progress	Variances	Causes
Milestone 1: Completion of Approval	Opening Subway in the University Plan Approval	2% Work Complete	Subway gets approval for opening restaurant at the University	They have got the approval and they need to prepare for opening the restaurant
Milestone 2: Completion of Start-up expenses	Start Up Expenses for Setting Up for Non-traditional Subway restaurant at University	4% Work Complete	Subway starts the start- up expenses	The restaurant needs monitory support to initiate. Subway Sponsor is funding for the project
Current time period	Plan until next report	Risks before next report	Issues before next report	Changes to be approved
Milestone 2: Completion of Start-up expenses	Total Start-Up Expenses	Project is running over budget	Project is running out of fund, the owner is struggling to provide funding for the project	The project cost is beyond expectation
Future time period
Milestones	Plan to Completion	Risks After next Report	Issues After Next Report
Milestone 3: Completion of Start-up expenses	Payment to the Staffs, Setting Up Restaurant	Restaurant failure	Subway fails to provide quality food and service	Subway can struggle due to mismanagement

Quantitative risk analysis has been conducted for this project.

Risk Register

Risk Description	Impact	Category	Probab-ility (1 to 5)	Impact (1 to 5)	Score (P*I)	Mitigation Strategy
Unplanned changes	Scope Creep	Business	4	8	32	Change request MUST be used at all times
1 Restaurant Failure	After hiring a talented chef and putting a lot of hard work, the restaurant can fail. The University staff, students may dislike their food or their service	Business	5	5	25	The owner and the project manager must take a survey and must take valuable feedback from the University staff, students and the professors. In this way, they can be able to know the demands of the University. They must set up the restaurant and must reshape the business according to the University’s demand
2 Liabilities and Injuries	Injuries may occur due to spills on the floor. The cook may not wear safety goggles. They may fail to wear the anti-slip shoes	Occupational Health and Safety	3	5	15	The owner and the management staff must ensure that the cook and the staff of the restaurant are taking the safety measures. They must wear the safety goggles and anti-slip shoes while they are in the restaurant
3 Bad Reputation	Subway can earn bad reputation due to poor service, poor taste of food. Subway can earn bad reputation due to not having a squeaky-clean restaurant	Business	3	4	12	The management staff must stay alert. They must check the quality of the food before serving it to the customers. The cleaning staff must keep the restaurant clean and tidy
4 Food Safety	The University students, professors and staffs may find that the food gets spoiled and that have been served to them	Food and Safety	4	4	16	The master chef and the management staff will have to ensure that the foods are meeting the quality and the standard. The quality of the food must be checked before serving it to the custom
5 Cleanliness	The employees or the customers may fall on spills and get injured	Cleaning	4	4	16	The cleaning staff will have to make sure that the restaurant remains clean and tidy all the time
6 Fire Safety	At the time of cooking or baking food at high temperature and high flame, Subway restaurant can catch fire	Occupational Health and Safety	4	5	20	The management staff and the owner must install fire extinguisher and must appoint skilled employees who can extinguish fire
7 Food Storage	Subway may fail to refrigerate the food. The food quality can degrade due to the inappropriate food storage	Food and Safety	3	3	9	The master chef and the management must take actions to refrigerate food. The food quality must be of premium quality, in this way they can be able to satisfy the customers
8 Project Running Out of Budget	The project budget is beyond expectation and project sponsor is struggling to provide the funding	Finance	4	4	16	The project manager prepares the budget plan, the sponsor must follow the project plan and optimise the budget for the project

Quality tool	Explanation why
1. Cause and effect diagram	Subway can analyse the risks and can mitigate the risks
2. Pareto Chart	Pareto chart will help them to analyse the critical problem and based on that they can set priority can take vital steps or actions to solve the critical problem
3. Check Sheet	Check Sheet will help to know the severity of a risk on the basis of probability and impact of risk

Project Deliverables	Work Processes	Quality Control Activities:	Quality Assurance Activities:	Quality Roles and Responsibilities:
1. Setting up kitchen	Kitchen will contain the world class cooking appliances and utensils	Subway will have to assure quality of the kitchen appliances	Subway Sponsor must focus on improvising the kitchen appliances	Subway Sponsor will have to update the kitchen appliances periodically, that will provide quality food and service to the customers all the time
2. Sitting Arrangement for the Customers	Subway Sponsor must make proper sitting arrangement for the customers with modern tables and chairs	The table must be modern , clean, tidy and chair must be comfortable to sit	Sponsor must improve the furniture quality	Sponsor must research about the modern furniture in the market and must replace the old ones with the new ones
3. Appointing Cook	Sponsor must appoint cooks who are expert in cooking various dishes and has loads of experience	The cooks must cook foods having great taste	The cooking must be of great quality	Sponsor must be careful while choosing cooks as the restaurant is greatly dependent on

Project: Opening a subway franchise at university Date: Mon 25/06/18 Prepared by: Project Manager

Item	Who	Target date	Completion date
Project Closure	Project Manager	Tue 04/09/18	Tue 04/09/18
Preparing Documentation and Project Handover to Client	Project Manager	Tue 04/09/18	Tue 04/09/18

Approved for closeout:

Project Manager Sponsor / CEO / Customer

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