Background
Discuss about the Extended Model of Product Development Project.
The project is undertaken on the company which deals with beauty, household, and personal care product. The company is expanded its branches throughout the globe. 28 states of the US has been covered by the enterprise in providing the range of beauty products for the consumers. The major challenge which the company face is to requires $ 60 million dollar for opening a showroom in different regions to facilitate customer with effective service.
The aim of the project is to develop a strategic plan for the company with the use of Project management tools and techniques for identifying resources required to achieve the strategic goal of the enterprise, translation of the company action plan, and coordination of the activities with the goal of the organization. The focus of the project is to build a communication bridge between various business units of the organization which are widely dispersed by making use of ICT platform.
The objective of the project is to define a unique program of activities to facilitate company goal and mission and finding out the risks identification and mitigation plan for the enterprise. The project is looking forward to resolve the complexity of the program with the deployment of effective leadership and coordination among activities. The communication bridge can be effectively developed by including the social media platform for the effective working of the enterprise by collecting relevant information about various business unit involved.
- Setting of the organization goal
- Transforming the action plan according to the organization vision and mission
- Setting of framework of policies to manage the supply of product at different location
- Risk identification and management plan
- Communication plan between internal and external parties
- Procurement management plan to manage the supply and demand of the product at different site location for the smooth functioning of the project operation
- Effective Leadership style
- Completion of the project within approved budget and within time
- Integration with specialised manufacturing companies
- Deployment of ICT technologies
- Deployment of social Media platform for managing effective communication
Out of Scope:
- Creation of new job opportunities
- Reducing the overhead cost
- Increasing profitability of the enterprise
The approved budget of the project is $ 60 million dollar for setting out operational plan for the enterprise to manage the expansion of the company across 28 states of US.
The company is looking forward to increase their return on investment by expanding their working unit across 28 states of US. The use of ICT technology helps in managing database and record keeping system for the enterprise to manage information retrieved from different business unit of the organization. The deployment of social media platform in the working culture of the enterprise helps in providing the freedom to the employees to present their views and grievances for maintaining the smooth functional program for the business units. The effective communication between the working employees helps in managing the project goal and objectives for the managing the operation plan of the enterprise (Passenheim, 2015).
The challenges which the company faced due to the expansion of the business unit are to manage effective communication techniques between site location of the organization, limited funds for the deployment of operational centre, ineffective database unit, and other.
|
Role |
Name |
Responsibilities |
|
Project owner |
CV Raman |
Places the request for expansion Places the request of maintaining communication bridge Database and recordkeeping system for the enterprise |
|
Project Manager |
R. Radhaswami |
Develops a project plan for effective management of communication, resources, procurement, time, quality, and cost |
|
Project Sponsor |
V. Naydu |
Approve the required budget for the implementation of the project plan to achieve business objective |
|
Risk Manager |
R. C. Thomson |
Focues on identifying the risks associated with the project Develop a mitigation strategic plan for risks Develops a risks register |
|
Quality manager |
B.D. Buhalis |
Focuses on providing quality services to the customers |
Objectives
The communication bridge can be effectively developed by including the social media platform for the effective working of the enterprise by collecting relevant information about various business unit involved. The project manager should develop a plan for the deployment of the ICT technologies and social media platform for balancing the flow of information and record keeping system for the firm.
The analysis of the working procedure of the enterprise helps in predicting risks associated with the transformation of the project to the new environment. The technical risks and change in the organization culture are the major risks associated with the transformation of the working structure of the enterprise (Vahidnia, Tanriover, and Askerzade, 2016). The completion of the proposed project plan for deploying ICT technologies and social media platform can affect the working operational plan of the enterprise due to the resistance shown by the employees to change their traditional working and expertise. The productivity and the capability of the employees get affected by initializing the new technologies because it creates a feeling of insecurity with regards to job arises (System engineering guide, 2016). The change in the organization culture with the new schemes of communication methodology and technological framework raises the concern to proactively mitigate the risks associated with the project plan (Bekefi, pstein, and Yuthas, 2008).
Some of the qualitative measures which are used for collecting information related to the risks associated with the working structure of the enterprise and how the change in the business policies will affect the functionality of the program.
Interview: The face to face interview is arranged with project owner and the professional expert to know the requirement of the organization change and how the funcitonlity and the operational plan of the enterprise get affected.
Questionnaire: The arrangement of questionnaire session with the employees helps in analysing their views about the use of ICT technologies and social media platform for formulating effective communication plan for the enterprise.
Survey: The survey at the company site helps in collecting facts and figures related to the operational plan and improvement required for achieving the project goal and objectives (EY Pubication, 2012).
Sampling: The sampling method is organised with one and the two units of the organization to analyse the effectivenss of deploying ICT technologies and social media platform to manage the communication between different units. During the course plan of sampling methodology, we are able to analyse the risk factor which can adversely affect the growth of the business unit (Michalko, Malpas, and Arcolio, 2010).
|
Business Unit |
Impact |
Likelihood |
Probability |
|
Exchange of information |
Loss of confidentiality of data |
Probable |
High |
|
Unavailability of skilled labour |
Inefficiency in the deployment of ICT technologies and social media platform |
Possible |
Low |
|
Arrangement of resources on time |
Inefficiency in managing the supply and demand of resources which lower down the operational efficiency and customer satisfaction level |
Probable |
Medium |
|
Failure of the ICT technologies |
Inclusion of cyber-attacks, viruses, and malwares |
Highly Probable |
High |
|
Management of data |
Inefficiency in retrieving the data for the management of products |
Possible |
Low |
|
Rate of Interest |
Lowering of interest rate due to the lower satisfaction level of the customers |
possible |
Low |
|
Communication |
Workers are not able to show their inner talent and expertise |
Possible |
Low |
|
Outsourcing of the resources |
The involvement of the third party can affect the working and operational plan of the enterprise |
Highly probable |
High |
|
Political Risk |
Legal obligation can b associated with the proposed project |
Possible |
Low |
|
Technical Risk |
Involvement of new technology can create a problem in organization change |
Probable |
High |
|
Ethical Code of conduct |
Employees does not show ethical behaviour at work place. The cultural diversity of the employees get affected. |
Possible |
Low |
|
Change in operational Plan |
Resistance of the employees due to the change in operational plan of the enterprise |
Probable |
Medium |
|
Operational Risk |
The resistance from the employees can affect the working structure of the enterprise |
Probable |
Low |
|
Cost risk |
The over budgeting of the activities is major cause of project failure. |
Highly Probable |
High |
|
Time Risk |
The determining of the critical activities plays an important role in completing the project plan |
Possible |
High |
Project Team Roles
The strategy should be developed for mitigating the risks associated with the deployment of ICT technologies along with social media platform in the working curriculum of the enterprise. This brings a drastic change in the operational plan of the enterprise. The organization change is equipped with various risks which can be categorised as Exchange of information, unavailability of the skilled labour, Arrangement of resources on time, failure of the ICT technologies, Technical risks, legal risks, political risks, operational risks, communication risks, outsourcing risks, and so on. The proactive strategy should be developed to cope up with the long list of risks associated with the project proposal.
The effectiveness of the proposed project can be achieved by proactively planning the mitigation plan for the risks to manage smooth functioning of the operational plan of the enterprise. The determining of the critical activities in the initial stages of the project helps in completing the project on time because the critical activities will be completed first because they can affect the processes of the other scheduled activities. The completion of the proposed project plan for deploying ICT technologies and social media platform can affect the working operational plan of the enterprise due to the resistance shown by the employees to change their traditional working and expertise. The management of the critical activities helps in delivering the project on time without any delay. The proactive development of the cost estimation plan helps in completing the project under budget because the estimated cost will be allocated to every activity. The estimated budget is more than the actual budget spends in completing the project activities.
|
Risk Identified |
Impact |
Risk Mitigation plan |
Impact |
|
Exchange of information |
Loss of confidentiality of data |
Use of cryptographic procedures for sharing of information through the network management system |
The confidentiality of the information will remain accurate |
|
Unavailability of skilled labour |
Inefficiency in the deployment of ICT technologies and social media platform (Sirkin, Keenan, Jackson, 2015) |
Training and development program should be arranged for sharpening the skills and expertise of the employees |
Efficient implementation of the ICT technologies and social media platform for effective management of communication between network of business units |
|
Arrangement of resources on time |
Inefficiency in managing the supply and demand of resources which lower down the operational efficiency and customer satisfaction level |
Upgrading of the database on the basis of information received through various business unit with the use ICT network management system between geographically apart unit (Morris, 2013) |
Smooth functioning of the operational plan of the enterprise |
|
Failure of the ICT technologies |
Inclusion of cyber-attacks, viruses, and malwares |
Deployment of effective firewall sys and anti-viruses and anti-malware software |
Effective management back up data |
|
Management of data |
Inefficiency in retrieving the data for the management of products |
Deployment of database sytem for managing files and record keeping system for the various data unit over the network |
On time retrieval of accurate information |
|
Rate of Interest |
Lowering of interest rate due to the lower satisfaction level of the customers |
Providing of quality services and product to the customers helps in raising their level of satisfaction and so as the company profitability ratio |
Increasing return on investment of the enterprise |
|
Communication |
Workers are not able to show their inner talent and expertise |
Use of Social media platform helps in providing open platform for sharing their ideas and opinion to resolve the complex problem. |
Flow of work and information |
|
Outsourcing of the resources |
The involvement of the third party can affect the working and operational plan of the enterprise |
Accurate information in the database about the supply and demand of resources at the site location helps in managing the demand |
Increasing satisfaction level of customers by providing quality product with in the delivery time |
|
Political Risk |
Legal obligation can be associated with the proposed project |
Good communication with the governmental agencies helps in resolving legal obligations associated with the project functioning |
Smooth functioning of the operational plan of the enterprise |
|
Technical Risk |
Involvement of new technology can create a problem in organization change |
Training and development program made the employees compatible with the use of new trends and technologies |
Increasing the productivity and capability of the employees |
|
Ethical Code of conduct |
Employee’s does not show ethical behaviour at work place. The cultural diversity of the employees get affected. |
Training and development program for ethical behaviour at work place |
Strong bonding between employees though they have cultural differences |
|
Change in operational Plan |
Resistance of the employees due to the change in operational plan of the enterprise |
Training and development program made the employees compatible with the use of new trends and technologies (Gosnik, 2015) |
Increasing the productivity and capability of the employees |
|
Operational Risk |
The resistance from the employees can affect the working structure of the enterprise |
Training and development program made the employees compatible with the use of new trends and technologies (SMART< 2011) |
Result into smooth functioning of the operational plan |
|
Cost risk |
The over budgeting of the activities is major cause of project failure. |
Development of the cost estimation plan before the deployment of the project (Embric, 2013) |
The estimated cost should be less than the actual cost of the project |
|
Time Risk |
The determining of the critical activities plays an important role in completing the project plan |
Development of the project schedule before the deployment of the project (Balley, and Riffel, 2010) |
Flow of activities with the determination of the critical activities. |
Conclusion:
From the research of the proposed project of the enterprise which is expanding its business unit across US helps in determining the impact off organization change with the inclusion of new trends and technologies in the business units for achieving the goal of the enterprise. The determining of the critical activities in the initial stages of the project helps in completing the project on time because the critical activities will be completed first because they can affect the processes of the other scheduled activities.
References:
Balley, M., and Riffel, M. (2010). Understanding and mitigating IT project risks. Retrieved from https://www.gfoa.org/sites/default/files/GFR_JUN_10_30.pdf
Bekefi, T., Epstein, M., and Yuthas, K. (2008). Managing opportunities and risks. 1st ed. Retrieved from https://www.cimaglobal.com/Documents/ImportedDocuments/cid_mag_managing_opportunities_and_risk_march08.pdf.pdf
Embric. (2016). Detailed risk management plan. Retrieved from https://www.embric.eu/sites/default/files/deliverables/D1.2_Risk%20Mgmt%20Plan%20.pdf
EY Publications. (2012). External Risks. Retrieved from https://www.ey.com/Publication/vwLUAssets/external-risks/$FILE/ey-insights-on-GRC-external-risks.pdf
Gosnik, D. (2015). Extended model of managing risks in new product development project. 1st ed. Retrieved from https://www.fm-kp.si/zalozba/ISSN/1581-6311/9_015-037.pdf
Michalko, J., Malpas, C., and Arcolio, A. (2010). Research Libraries, Risks, and Systematic change. Retrieved from https://www.oclc.org/content/dam/research/publications/library/2010/2010-03.pdf
Morris, P. (2013). Research and the future of project management. Retrieved from https://www.emeraldinsight.com/doi/abs/10.1108/17538371011014080
Passenheim, O. (2015). Project management. Retrieved from https://home.hit.no/~hansha/documents/theses/projectmanagement.pdf
Sirkin, H., Keenan, P., Jackson, A. (2015). The hard side of change management. Retrieved from https://hbr.org/2005/10/the-hard-side-of-change-management
SMART. (2011). Risk Identification, Management and Quality Plan. Retrieved from https://www.gfoa.org/sites/default/files/GFR_JUN_10_30.pdf
System Engineering guide. (2015). Risk Mitigation planning, Implementation, and progress monitoring. 1st ed. Retrieved from https://www.mitre.org/publications/systems-engineering-guide/acquisition-systems-engineering/risk-management/risk-mitigation-planning-implementation-and-progress-monitoring
Vahidnia, S., Tanriover, O., and Askerzade, I. (2016). An evaluation study of general software project risks based on software. 1st ed. Retrieved from https://aircconline.com/ijcsit/V8N6/8616ijcsit01.pdf
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