Greet families with a friendly welcome
The Vietnamese family will be greeted with a friendly comment and smile to ensure that they have felt welcomed by the service provided. Words will be spoken clearly, so that each term is understood. A translator or interpreter will be used if required.
The parents will also be shown efforts in satisfying them and that pleasure is achieved serving them. Culture and traditions of the family will be found out that are requires at orientation.
The family will be encouraged to share their celebrations related to their culture performed by them and any restrictions in celebrations and participations in special days should be shared to record them in database for future information.
It would also be requested to ask other children major words of their language and enact play activities, which are performed by them in their own country.
Being Mindy’s educator, Reg would be talked regarding their cultural and religious beliefs ensuring always that is followed as per their requests. Reg will also be encouraged for sharing more information as such information if shared will enable to record the valuable information in data base for future references. Efforts will also be put to gather information regarding their culture from other sources where possible. It would also be ensured that as a service, list of information required would be included in form of enrollment so that each family is able to add their own requests to it.
During conversation with parents for taking down notes mentally, in adding documentation being a parent input part, most of the parents are unwilling to provide feedbacks and hence it has to be done on behalf of them by the service providers of High Street Child Care. To give an example when a parent reads daily reflection, they often asks to write service providers as parent input that they liked one of the experiences which have been provide and the process of doing it. The service providers in that section write the experience of the parent in third person perspective.
Feedback forms of the parents are emailed them or collected through clipboards that ensure parents fill up the feedback on spot rather taking the forms back at home. Regular questionnaire and surveys are also carried out which allows family members to provide information additionally regarding child and service expectations of them.
Communication and ability styles, which are very much suited and appropriate with parents, will enhance and motivate them to get involved with service operations. The following table provides a brief overview of the involvement process of parents at every level.
|
Level |
Decisions Possible |
Example of Decision-making, Concerns and Questions |
|
First and second level |
Things, which help in, own child’s daily care assistance. |
Checking suitability of the menu catering child’s needs Identifying hours of needed care which best suits them Check the negative effect by considered changes on the children |
|
Third level |
Whole service being beneficial from the things |
Process of participation Implementation of fund raising activities Gain suggestions and identify process of survey implementation Improvement of the procedures and policies Identifying topics and items that are useful for the newsletter |
|
Fourth level |
Level of management |
Identifying time for committee meetings that needs to be taken place Items and topics which are required for discussing at meetings of committee Alteration identification of procedures and policies Family involvement procedure and its impact |
Encourage families to share their cultural traditions and experiences
Process of any sort of decision-making should involve consideration of decisions that involves each person. Few decisions require control by management team and staffs. Benefits can be obtained from child support and parents as well as their feedback. It is also very essential to consult with families. Finally, after consultations regarding decisions, feelings of isolations by families might be suffered due to no acknowledgement of their identified needs.
Opportunities are provided to families to make them conversant in providing feedbacks regarding their planned experience about their child. Parent’s input are developed as a form that helps in obtaining suggestions and feedbacks regarding addition of experiences for learning among children.
Part of curriculum has also been introduced for celebrating festivals of various cultures and religions. Parents are also involved for providing information of time and place as well as their procedures of festival celebration.
Ans1
Partnership occurring between educators and parents at High Street Child Care are respectful and free communication with each other with perspectives and insights being shared regarding every child. The contribution towards each child’s life and role played in such contribution are valued. Regular information regarding achievements and experiences of the child at care is provided to their parents. Sharing of information of child’s interest and experiences are entertained the service care outside the service.
Participation of decision making regarding their child are also provided to families along with service practices that affect children. Families are also invited in contribution for review and development of policy for behavior guidance of the service. Finally, the family members are asked in feedback provision regarding the service, which are valued and acknowledged.
Strategies that will be adopted for families not having English as primary language contains use of displays, routine displays, photographs and meetings that contains translator. Families having poor skill of reading will be provided with photographs, displays, communication verbally. Information sessions by families will also be organized along with exchange of daily information with families during dropping off children and is usually collected form service.
Families respond differently for various types of situations. In few cases, families are devastated by particular events while on the contrary others feel supported comfortably and hence cope with existing situation. Hence, the service does not assume reaction of the family members rather performs a social experiment to determine it practically.
An example of the script is provided as follows:
“Hello Jeff and Alice!!
Involve families in decision-making processes
How are you doing today?
I extremely apologize for asking you to come to our centre for discussing regarding Jason. Due to intensity of the incident, it could not be discussed over the phone. Hence, you have been called for discussing personally. It has been noticed for last few days that Jason has a close obsession for other children items. Jason takes things from bags of other children and when inquired to return the items, usually denies returning it back. Do you think Jason behaves similarly when taken to other places or someone comes into the house? If that so we need to teach Jason to ask for permission before taking other people’s things and share things with other children.
During classroom hours this matter will be discussed with different children in group in a generalized fashion for simplifying the fact that permission needs to be taken during taking other people’s belongings. It would be appreciated if you discuss this matter with Jason at home or else you can suggest alternative ways to deal with this situation.
|
What you interacted with a parent about |
Actions |
Third-party comments |
|
A child’s progress, relationships, interests or experiences |
||
|
A minor incident that occurred |
||
|
A decision that needed to be made |
||
|
The family’s interests outside of the service |
||
Separately attached brochure
- Centre Brochure_Activity3_PartA(1)
At KU Alfred Child Care Centre, it is believed that every child is individually unique. The major philosophy of the centre is to interwine education and care for ensuring needs; skills and interest of children are met through environment, which is supportive. Through skills of educators, experience and training, high quality programs catering interest needs of child in a healthy, supportive and safe environment is maintained.
It is also recognized at KU that staffs are the major resources because the staffs are very much well trained and highly qualified. Staffs are provided with service training within service and checked for meeting within regions on a regular basis in sharing experiences and innovations.
Six playrooms are provided across team leaders who are highly qualified and are very much responsible in room and planning for children programs. Two baby rooms or nursery are provided for age group of 18 months to 2 years of age. For age group 2 to 3.54 years, one pre kindly is present and for 3.5- schooling age, another kindy room is present. Each room having separate yard for playing has toys, turtles, fish, frogs etc.
Little edible garden is present where children can touch, smell and feel safe to eat the fruits and vegetables. Strawberries are grown in children room along with veg trugs in toddler and pre-kindy rooms. The kindy room also contains a coop for 2 chickens. Chickens are also allowed to get to yard for playing with children. There are different group times for separate sections in each room leaving baby rooms containing artwork, kitchen, play construction and home corner.
Create a feedback loop to obtain suggestions and feedback
It is believed that most important tools for a learning, which is meaningful, are through playing. Due to this factor, days are organized surrounding play periods externally both outside and indoors. Long day care centre are allowed meaning important routines for each day similar to sleep or rest time, progressive meal times. Learning and play experiences are facilitated and initiated by educators to children in numerous developmental learning areas. Routine times during which children and adults bonds for special moments are allotted which often changes as per season, ideas, weather from children, educators and families.
For children having comparatively younger age, similar environments are maintained like home for those children comprising consistent caring. General daily routine are ensured for taking from children depending on their preferences, needs and routines individually having individual choices depicting and highlighting the parts of days and play periods to be preferred.
The childcare values play based programs the most and major high quality programs are always based on current research and generally pre planned by qualified and experienced staffs of childhood. Programs that are play based provide a broad range of meaningful and active experiences that are incorporated within children choice. Through enabling the children in experience various organizational elements, highest quality care is ensured to be provided.
The experience includes physical, social, emotional and cognitive programs of educational purpose that is multicultural and sensitive in both approach and sensitivity. Approach from staffs that help in transition and become comfortable similar to individual needs in a possible manner is also maintained. Opportunities that provide self-esteem build up both in groups and as individuals are also provided in an environment.
Healthy and safe learning environment of all times are also provided that helps children to learn in relating to others and self-enjoyment in a positive manner. The environment helping in learning respect for natural environment and appropriate manners are also build along with its parameters not restricted to culture, gender and family background. Recognition of environment regarding family and home importance that fosters positive learning among children through interaction and communication is also maintained.
Numerous children belonging from Indian families use their primary native Hindi language to communicate. Few of the childcare staffs also speak Hindi that helps ion communication.
English: Entire programs of high quality are typically based on current researches and are usually planned accordingly by qualified and experienced early childhood staff.
Homeless may be defined as an individual having no shelter conventionally especially at night. It is not necessary always to live on street for being homeless. Homeless people might stay in accommodations temporarily in abandoned buildings, squats, friends, caravan, boarding houses and other assisted locations. Crisis housing is usually found by such people and is usually moving between relatives or friend’s house.
Provide language support to non-English speaking families
Crisis situation aid
During a crisis, contacts are provided for 24 hours for 7 days in a week has no charges for call from a landline.
- Families and homelessness gateway phone number is 1800 003 308
- Gateway for youths aging between 15-25 years is 1300 306 046/1800 807 364
- Gateway for aboriginal family and domestic family violence are 1300 782 200/1800 800 098
During an emergency, police should be contacted on 131 444 or 000 and the office hours are Monday to Friday and in case of extreme emergency, specialists in homelessness, domestic or aboriginal family violence serving in the area should be contacted. Situation and works will be assessed and checked for best alternatives depending on circumstances. Crisis responses that provides assistance for safety immediately and confidential security through South Australian Guidelines for Sharing information without any consent in keeping parents, children and others without a legitimate reason.
Places and people of newsletter refer to housing ways and agencies for homelessness including sharing information, news and knowledge with stakeholders. Numerous updated information regarding events, policy developments, current projects, regulations and legislations are also included. Policies developed will help intimidating people regarding the childcare home along with the rules and regulations usually followed in the centre. The current projects of the childcare centre will also be highlighted that helps in clients to understand potentials of the centre. Finally, events organized enables to inform clients regarding in house environment of the childcare centre.
Essential information regarding current resources are also provided for families in a useful, maintained way in order to achieve continual update and review of contents ensuring materials represent and depict service beliefs, practices and current contracts in an appropriate manner. Relevant and updated information are also ensured that have formal and informal arrangement with non-governmental and government departments. Most of the legislative and government bodies automatically send information out for information changes.
Meetings need to be attended with update of information from networks accessing materials for families, which help in supporting understanding of new requirements and advising experience based on needs. Subscriptions needs to be arranged such as newsletters, journals and emails along with materials collected and provided about other services and organizations like fliers, brochures and posters. Regular checking of radio and newspaper for announcements and appropriate stories will be executed. Finally, networking by electronic means will be used for participations in discussion boards, forums and professional development trainings performed online.
Following brochures are attached separately which includes:
- Homelessness_Brochure1_Activity4_(3)
- Homelessness_Brochure2_Activity4_(3)
https://www.humanservices.gov.au/customer/subjects/accommodation-renting-and-homelessness
Support and resources that are used in the past successfully will be looked back on. Support and resources regarding details already having with me will be checked. Relevant and useful people in the childcare services and other services for resources will be asked. Support, resources that are believed to be appropriate will be located through making agreement with families initially. Correct support and resources will be gained regarding the details, which are required by parents. Finally, online sites will be researched for better resources for example, https://www.humanservices.gov.au/customer/subjects/accommodation-renting-and-homelessness.
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