- Intense feelings that last just a brief time and are usually focused at a specific source are referred to as Emotions. Emotions are often expressed via facial gestures, as much as through words. A mood is a mental state which is less strong than an emotion and that does not require a contextual stimulus to be elicited by the person experiencing it. Moods linger longer than feelings, perhaps for many hours or even days. Emotions and moods have an impact on each other.
- Emotional intelligence, often known as EI, which is the capacity to recognize, comprehend, and control the own feelings of an individual as well as the sentiments of everyone. People who have a high level of emotional intelligence are aware of their feelings, understand what their emotions mean, and understand how their impulses might influence those around them. The principles of EI are :
- Self-awareness.
- Self-regulation.
- Empathy
- Social skills.
- Work-related stress is a rising issue in many parts of the globe, affecting not only the healthcare and also the mental state of workers but also the performance of any work. It the is the leading cause of death among workers. The common workplace stress are :
- Workload- Employees that are overworked and work very long hours are likely to be extremely tired and anxious.
- Organizational transformation- Organizational change is inevitable yet, shifting employees around it and altering their organizational structure or job titles has the opportunity to generate an uncertain atmosphere for them which creates tension and stress among them.
- Coping with the demands that are unrealistic- Unrealistic expectations result in extreme dissatisfaction and, in some cases, outright fury.
- Interpersonal interactions that are lacking- When connections at work are not working out, it is difficult to be productive. There are other circumstances that might lead to unhealthy relationships as well.
- Body aches and pains.
- Tiredness or difficulty falling asleep.
- Headaches, nausea, or trembling may occur.
- High blood pressure.
- An act of animosity, rage, and aggressiveness shown through the destruction and damage to property or oneself is known as destructive behavior. Example: Kicking a dog without any reason or damaging someone’s own property due to anger is also another example of destructive behavior.
- Aspect of four diverse workplace are:
- Internal
- External
- Organizational
- Worldview
- Culture has an impact on emotion in a variety of ways. The way emotions are perceived and communicated in a specific cultural environment is influenced by the culture in question. It influences the sentiments that individuals should feel in specific circumstances, as well as the methods in which they should communicate their feelings.
- The two cultural behavior should be A) it is important to respect each other’s culture. B) it is important not to hurt the people from another culture due to the differences.
- I will definitely communicate with them in a nice way by providing updates on work, communicating about the projects and solving their problems and also by setting their targets. It is important to be a person who is approachable.
- Four types of leadership styles are:
- Autocratic leadership- Most of the time, autocratic leaders are involved with soliciting opinions from those who report to them, if they even consult with anybody at all.
- Affiliative leadership- Efforts are made by affiliation leaders to build emotional connections with their teammates and direct subordinates. Managers that use this approach prioritize individuals before profit and think that the team should always come first in all situations.
- Bureaucratic leadership- Bureaucratic leaders have a tendency to operate in accordance with a standard pattern of what a leader ought to do, and they are often risk-averse.
- Coaching leadership- A coaching leader is someone who devotes a significant amount of time and attention to recognizing and developing the unique skills of each person on the team.
- For me affiliative leadership is the best because leaders that use this approach prioritize individuals over profit and think that the group should always come first in all situations. This approach is concerned with generating a sense of belongingness among team members and establishing trust among members of the team. Assertive leaders are particularly good at improving low employee morale, enhancing communication, and establishing an overall pleasant working atmosphere, which is especially important during times of great stress.
- From the scenario it can be seen Sue has implied the affiliative leadership style in this situation. I have chosen this leadership because affiliative leadership is the greatest leadership because leaders who employ this method emphasize persons above profit and consider that the team must always come first above all circumstances. So Naturally, Sue gave importance while doing the roster and at the same time just because her employees are working on a holiday she is compensating it with 5% discount on the goods and will provide afternoon off for the staffs. Sue is compassionate with her employees and their priority comes first to her.
- During decision making it is important to understand that the choices we make are influenced by four different types of behavioral elements that we encounter throughout the decision-making process. These behavioral aspects include our beliefs, our temperament, our proclivity for danger, and the possibility of cognitive dissonance as a result of the choice.
- The ability to empathize with others’ feelings, as well as the motivations behind their acts, improves with increased social awareness. People will also be able to comprehend the surroundings and identify the elements that affect individuals and have an effect on results. This is how the social awareness skills helps in decision making.
- Helps in increasing resilience.
- Helps in reducing stress.
- Helps to reduces anxiety.
- Helps in improving confidence.
- Anxiety may spread from one aspect of your life to another.
- Sadness might force you to hunker down.
- As a result of anger and shame, it is possible to take a risk.
- Emotion and logic must be balanced.
- Recognize and understand the emotions of people – Provide a plethora of possibilities for people to express their emotions. Alternatively, you may urge your youngster to consider what someone may be experiencing. Cartoons and picture books are excellent tools for discussing feelings with children, and they also teach them how to identify other strong thoughts via their facial gestures.
- Organize methods of working in a safe manner.
- Giving personnel with information, teaching, training, and monitoring so that they can do their jobs securely.
- Checking to see whether personnel are informed of any possible dangers.
The very same security, healthcare, and economic protections must be provided to them by their employment as are provided to other employees.
- Self-reflection is essential for developing identity because it helps us to examine our ideas, emotions, impulses, and behaviors in a nonjudgmental manner. Our ability to look at ourselves with renewed interest and wonder is enhanced as a result of this exercise. Self-reflection is a talent; it is also the capacity to be conscious of one’s own thoughts and feelings.
- Positive attitude boosts your brain, ensuring that it is operating at peak performance levels. It also raises your energy levels, allowing you to be more attentive and much more prepared to accomplish your responsibilities while on the job. Positive thinking will not only help you minimize stress, but it will also enable you think more clearly, which will increase your ability to concentrate.
- Recruitment and retention and training should be given top priority.
- Assist your staff in establishing a pleasant working atmosphere.
- Check-ins should be done on a regular basis.
- Encourage team cooperation and communication by setting an example.
- Trust worthy
- Positive nature
- Open minded
- Flexible
- Understanding
- Sue was the perfect manager of her team by understanding and needs of her employee. Sue tried to understand their needs and executed her work accordingly without creating any problems of her employees.
- It is important to act maturely even after having mood swings and issues because it is a work place.
- It is important to know about your mood swings. Obviously, there will be issues but in the office but that should not impact much on me. It is important to get a grip on the personal emotions after all it is a workplace. So it is important to deal the situation properly.
- Emotional strength
- Confidence
- Optimism
- Patience
- Self critical
- Lack of confidence
- Shyness
- Ways to use emotional intelligence
- Doing a self evaluation
- Observing how people reacts
- Taking responsibility
- Observing the work environment
In some situations, people with high emotional maturity may be better equipped to collaborate with others, handle job stress, handle problems that may emerge within professional interactions, and learn from prior interpersonal blunders.
Emotions |
Triggers |
Current Response |
EI response |
angry |
Office issue |
shouted |
Could have been dealt calmly |
sad |
personal |
Did not eat |
Could have controlled emotion |
happy |
Promotion in work |
overjoyed |
Should be in control |
pain |
lost a pet |
Extremely sad |
pity |
frustration |
Issues in work |
depressed |
Could have been in a better stage. |
hungry |
Personal issue |
Cranky |
Could have eaten something |
Dimension |
Competence |
Never |
Sometimes |
Often |
Always |
Self awareness |
Emotional self awareness |
+ |
|||
Accurate self assessment |
+ |
||||
Self confidence |
+ |
||||
Self Management |
Emotional self control |
+ |
|||
Transparency |
+ |
||||
Adaptability |
+ |
||||
Achievement |
+ |
||||
Initiative |
+ |
||||
Optimism |
+ |
||||
Social awareness |
Empathy |
+ |
|||
Organizational awareness |
+ |
||||
service |
+ |
||||
Relationship management |
Inspiring leadership |
+ |
|||
influence |
+ |
||||
Developing others |
+ |
||||
Change catalyst |
+ |
||||
Conflict management |
+ |
||||
Teamwork and collaboration |
+ |
8. By keeping calm and getting a grip on myself.
The term “reflect” refers to the act of thinking about something. To be self-aware implies being able to reflect on your behavior and the ideas that enter your head in various settings. This capacity to self-reflect may help you become more self-aware. Using this information, you can keep track of your feelings and ideas as they occur, and then react properly.
- Natalia is unapproachable which makes it difficult for communicate and her team members may perform less than they would if Natalia communication was clear an she was more approachable.
- She should not be moody in the workplace. She should be approachable to her team members making them comfortable in the work environment.
Thoughts or beliefs |
Often |
sometimes |
Never |
Needing approval: “Everyone I work with must approve of me all the times” |
+ |
||
Making mistakes: “I must be perfect, never make any mistakes and always have a correct answer” |
+ |
||
Changing others: “I have an obligation to change other who act unfairly” |
+ |
||
Anxiety: “If something seems intimidating, I cannot stop thinking about it and become anxious” |
+ |
||
Avoidance: “It’s easier to avoid confrontation than say how I really feel” |
+ |
||
Unrealistic expectations: “People should always perform best and I always need to fix them and their job” |
+ |
||
Competition: “My worth can only be measured in competitive situations” |
+ |
||
Negativity: “Certain aspects of my role are negative by nature” |
+ |
This affects to the workplace well as well.
This behavior will make me feel awkward and I will like to understand the issues he is going through.
- I will make sure it will be equal with everyone.
- It is important because then only you can be a part of them and understand their problems and open up with them. In this way you can gain their trust.