Transforming Traditional Working Into Digital Environment For ABC Manufacturing Company

Objectives of the Research

The ABC manufacturing company is having problems in managing operation and paperwork of different departments such as accounts, HR, purchasing, sale, inventory, and others can resolved by transforming their working environment with the digital forum. In this paper, we are looking forward to automate the business processes of the ABC organization with the inclusion of digital portal for the enterprise working architecture. The innovation in the ICT technologies motivates the organization to transform their traditional working practices with the digital forum. The working capabilities of the employees can be enhanced with the digitization at work place. The industrial revolution incorporates the working culture of the organization with the use of ICT technological advancement for managing effective relationship between different departments of the organization. The compatibility of performing effective functional program helps in indulging good communication practices with the working employees for sharing of information and resources. The need of including digital innovation in the work environment arises due to the accelerated growth of inefficiency of the employees in handling large paper work and documentation of the firm, lack of knowledge and expertise, demand of new ideas  and opinion, overloading of the information and data, inefficiency in retrieving the information, technological advancement, expansion of the business organization, and others. The employees can sharpen their skills and expertise through the working platform of ICT technologies. The digital innovation at work place helps in reshaping and restructuring the organization business processes and operational plan. The involvement of digital practices at work place helps in providing transparency in the activities and process undertaken by the employees to accomplish their assigned tasks. The communication between the employees can be enhanced which provides a platform for sharing of information, ideas, thoughts, opinion, solution, and associated resources among them. The digital storage of data and information in the central database of the business organization helps in enabling easy retrieval of information. The flexibility in the business processes can be effectively maintained by including the ICT technologies to change the organization operational plan according to the requirement of the customers and other participating units. The virtual private network developed for the organization focuses on managing interrelationship between the sites branches of the business located at different site location. The operational and the technical risks associated with the firm can be reduced to an high extent by proactively determining the risks associated with the working environment of the business organization. The productivity of the firm can be enhanced by providing right tools to the right people for completing their given tasks with efficiency and effectiveness. The information by the employees can be retrieved instantly according to their requirement and demand for completing the given task which increases the capability and productivity of employees. The involvement of the technologies helps in increasing the talent and expertise of the employees. The strategic approach of using the ICT technology helps in increasing the productivity and capabilities of the working employees to provide quality of service to the customers and results into increase in profitability of the enterprise. It has been researched that the happy and satisfied customers are more productive to provide quality in the expected outcome. The inclusion of communication tools such as social network helps in increasing the productivity at work place. The ICT technologies promising to complete the project within allocated and in minimum budget and cost. The organization can achieve sustainability through the working platform of the digitization at a very low cost. The efficiency and innovation in the product helps in accelerating the growth of the enterprise. The strategic approach should be implemented for managing the timeline and administration changes in the working forum of the firm. The development of the virtual environment helps in completing the business process for the manufacturing of the product. The legal and the political issues which exist with the enterprise can be reduced with the implication of digital platform. The monitoring and the control policies can be effectively drawn for the business process with the use of ICT working environment. The automatic processes helps in bringing sustainability in the working procedures of the firm.

Literature Review

The aim of the research is to analyse the problems in the traditional working of the ABC manufacturing enterprise and the requirement of transforming into digital environment.  The focus should be given on the pros and cons of the digital environment of the business enterprise.

The ABC manufacturing company is having problems in managing operation and paperwork of different departments such as accounts, HR, purchasing, sale, inventory, and others can resolved by transforming their working environment with the digital forum. The objectives of the research are:

• Problems in the traditional working of the enterprise
• Need and requirement of digital innovation and transformation in the working environment
• Pros and cons of digital environment
• Framework for digital innovation
• Challenges faced by the organization in transforming business practices
• Security procedures with the digital practices
• Business drivers of the digital world

The traditional working of the companies is coping up with the excessive paper work. The employees at the work place are facing problems in handling and retrieving information from the documents.  The competitors are gaining advantage with the involvement of ICT technology. The organization facing profit retardation due to the limited customers association with the enterprise. The satisfaction and confidence of the customers are decreasing with the poor performance of the enterprise. The poor communication technologies have an adverse effect in managing resources and information between the participating units. The management of the big data is the major problem for the organization to achieve excellence in sustainability. The adverse effect can be seen in the working process with the deployment of new ICT system because the employees restrict in undergoing changes in the business process. The organization is looking forward to gain sustainability by implementing digitization in the working process of the enterprise. The good and healthy relationship should be developed with the customers by satisfying their need and requirement to provide them quality product with new features.

The literature review is conducted for measuring the impact of digital revolution on the growth of the organization. The organization culture gets affected due to the working behaviour of the employees. The success and the failure of the organization can be measured with the effective performance of the employees. The change management in the organization culture helps in determining the requirement and the need of digital innovation in the environment. The business strategic plan should be developed for carrying out operational working of the enterprise with the use of ICT technologies (World bank, 2015). The implementation of the ICT technologies should align with the organizational objectives. The collaboration, connection, and communication can be enhanced with the involvement of technological advancement with the working environment of the enterprise. The business problems can be effectively resolved with the utilization of the operational productivity and knowledge expertise of the employees. The digital innovation is the efficient in providing communication platform to the participating units for managing their workforce. It helps in incorporating two way communications between different components of the organization for managing the flow of information and data sharing among them. The organization need can be effectively resolved with the proper implementation of the ICT technologies and virtual private network for increasing the working capabilities of the company (Tsakanikas, Danchev, Giotopoulus, Korra, and Pavlou, 2014). The integration of the business units helps in providing integration of policies for managing the risks associated with the enterprise working operational plan. The employees face problems in managing the paperwork with the increasing amount of data and information. The solution to their problem is to store the data and information of the organization into the database of the enterprise. The traditional working of the enterprise increases the workload of paper documentation, communication by arranging physical meetings, inefficient in managing communication with the external parties, differences in the operational plan of the site location. The direct impact of these limitations can be seen in the growth rate of organization performance. The inclusion of ICT technologies is the most preferred solution for overcoming the complexities of the work place. It is the perfect solution for handling big data of the enterprise effectively in the database which helps in easy retrieval of the information (World Economic forum, 2016). The presentation of right information to right people and at right time increases the working efficiency of the employees and the productivity of the enterprise. The effective communication can be drawn between the internal and external parties of the organization for interchanging information, data, and resources with the inclusion of social networks. The communication between site location of the big enterprise can be managed with the effective utilization of the virtual private network for handling secure communication between the participating units (World Economic forum, 2015). The connectivity of the organization at the global level helps in gaining competitive advantages to remain ahead of their competitor by making proper balance between the information and the processing schedule of the business plan. The decision making capabilities of the project manager can be improved by retrieving information from the database to focus on the trend analysis and the historical data of the company stored in the database. The verification and the validation of the decision can be measured with the increase in the working performance of the business unit. The satisfaction level of the employees and customers helps in bringing sustainability in the business plan of the organization. The real time management of the resources among the employees helps in increasing their performance.  

Reasons for Digitization

The companies are looking forward for digitization because of the following reasons:

• Increasing competition among business organization: The business unit are working hard for gaining competitive advantage by making use of ICT technologies. The growth and the expansion of the company is accelerated with the amalgamation with e-commerce website for trading. The development of e-commerce website helps in attracting new customers towards the business organization. The analysis of the trend and historical data helps in eliminating the flaws and obscure of the enterprise.
• Reduction in the risks associated with the enterprise: The sharing of the data and analysis of the business process helps in reducing risks associated with the enterprise. The proactive action plan for determined risks can be prepared to cope up in the early stages of the enterprise.
• Management of the IT resources: The changes in the infrastructure and deployment of the cloud service model in the business enterprise unit helps in managing IT resources among the participating units. The resource pooling helps in distributing the resources and the information according to the requirement of the employees.
• Segmentation of the business processes: The digital transformation divides the organization into various units and departments. It helps in achieving the business plan for satisfying the requirement of the customers.

The digitization has changed the working structure of the enterprise. The development of the virtual environment helps in bringing change management in the working platform of the organization. The incorporation of the cloud service platform and virtual private network had bringing efficiency and automation in the working of the business unit. The development of the ecommerce website brings new scenario to the working infrastructure of the company because it connects the organization to the global customers for increasing the online trading of the products and services. The digital infrastructure developed an internal and external communication environment for the effective management of the organization. The restructuring of the organization platform with the digital implementation helps in creating new strategies for the enterprise which increases the level of communication between vertical alignment and horizontal alignment of the business unit. The value of the organization can be enhanced with the inclusion of digital platform. The major problem which is faced by the organization in the interchanging organization culture with the digital platform is the security concern which exists with the confidentiality of the information. The change management can be effectively managed with the organization for increasing the automation in the working forum of the enterprise. The cyber-attack is the other problem which increased with the digitization of the business unit. The attackers can retrieve valuable information of the business unit from the organization cloud structure. The inclusion of malware and viruses can disrupt the data stored in the database. The resolution to the security issues is to deploy effective cryptographic procedures and firewall protection mechanism for preserving the confidentiality of the information. The inclusion of technological advancement increases the concern of security for the associated stakeholders of the organization. The efficiency of the organization can be improved by deploying associated security procedures for the possibilities of cyber-attacks. The proactive risks mitigation plan should be prepared for the enterprise to match up with the technical and the organizational risks associated with the enterprise. The change management is required for transforming the processes, procedures and policies according to the requirement of the digital environment.

The traditional working of the enterprise waste their value time in carrying out fund operations, requesting for approval, data requirement gathering and analysis, development of the scope, testing, and debugging of the project for evaluation. With the inclusion of digital platform, the organization goes with the process of finding valuable service for the customers, evaluation of the service according to the customers requirement, choosing of required payment option, managing resources,  and start working on the project. It can be seen that the digitization of the organization helps in reducing the time in completing the business process. The cost of the project can be efficiently reduced by minimizing in-house staff requirement, reducing paperwork cost with the development of the database, reducing cost in the outsourcing of the projects, and working on cloud for pay according to the space used. The business integration with the ICT technologies helps in managing changes according to the changing requirement of the customers. The digital business processes are flexible in nature for completing the task with efficiency and effectiveness. The security procedures should be laid down for resolving the complexity of the given program. The traditional services should be transformed with the digital services according to the requirement plan.

The qualitative and quantitative methodologies are used for analysing the effectiveness of using digital innovating in the work practices at organization level. The interviews, questionnaire, surveys, observational plan, and others can helps in gathering relevant information to gain knowledge about the work experience of the employees with traditional as well as digital working innovation. The methodologies helps in comparing the employees working in two different environment of the business enterprise one is traditional and the other is digital. The research questions were prepared in the direction to resolve views and opinions of the professional experts about the digital innovation in the working practises.

The interviews are organized with the professional experts and top executives to know the difference they feel in the working practice of the employee with the traditional platform and the digital platform. During the interview session, professional experts and top executives share their views about the requirement of indulging digital platform in the organization traditional working culture. They specify that the technological and industrial revolution accelerated the growth of indulging digital innovation in the working culture of the enterprise. The efficiency of the organization gets improved with the use of ICT technologies in the different functional module of the enterprise. The use of digitization in the human resource information system helps in managing the employee’s information for tracking their performance for promotion, transfer, new employees, and others. It helps in increasing decision capability of the HR manager for dividing the roles and responsibilities of the employees according to their expertise and talent. The inefficiency of handling large amount of paper work can be done effectively by managing the central database for business operations.

The questionnaire was arranged with the inclusion of top executives, business experts, consultants, and customers to retrieve the efficient data for study by analysing their views, concepts, thoughts, and opinion on the digitization of the enterprise. The positive and negative feedback helps in measuring the effectiveness of using digital platform for carrying out work practices. The research questions which are prepared for handling the questionnaire are what are the impacts of digital revolution in the growth of the company? What are the benefits of using digitization in the work practices for attaining long term sustainability of the enterprise? How the productivity and capabilities of the employees can be enhanced with it? Which is the most effective digital innovation for enabling effective digital work environment? What are the impacts of using social networks as a communication tool for the enterprise?

The top executives, business experts, consultants, and customers presented their views and opinion which are noted down in the proper format for analysis. They provides the information that the vast difference in the working scenario of the environment can be seen with the digitization in the different sectors and functional modules of the enterprise. For example: The accounts department can carry their financial working with accuracy for calculating the return on investment and the profitability ratio of the enterprise. The HR department can manage the information of the employees for transfer, promotion, performance appraisal, retention bonus, and others. The budget and the cost of the project plan can be effectively developed by carrying out online preliminary market research for setting out the approximate cost with the business processes and resources availability. The marketing of the enterprise can be effectively done by utilizing the platform of social media which helps in increasing the sale of the enterprise by attracting global customers towards the organization. They focused that the development of the ecommerce and e-business had bringing a vast change in the profit of the organization.

Survey:

The survey was organized on the two organizations one is the manufacturing industry and other is the financial service enterprise. The survey helps in analysing the facts and figures related to the organizational working procedures with the use of digital platform. During the course plan, it had been analysed that the accuracy in the working structure can be achieved by maintaining effective communication between the participating units of the business organization.

The literature review is conducted for measuring the impact of digital revolution on the growth of the organization. The offline and online sources are used for collecting the information regarding the benefits and impact of using ICT technologies in the working organization. It has been reviewed that the organization need can be effectively resolved with the proper implementation of the ICT technologies and virtual private network for increasing the working capabilities of the company. The integration of the business units helps in providing integration of policies for managing the risks associated with the enterprise working operational plan. The employees face problems in managing the paperwork with the increasing amount of data and information. The solution to their problem is to store the data and information of the organization into the database of the enterprise.

Sampling:

The sampling method is organized between the organization with traditional working platform and the enterprise with digital working platform for measuring for measuring the performance growth of the business. It can be analysed that the vast difference can be seen in the performance of the organization because it digital platform helps in aiding new customers toward the organization.

The findings of the research methodology by deploying the qualitative and quantitative approach to analyse the work experience of the top executives and professional experts helps in  developing conceptual framework for digitization of organizational enterprise for gaining advantage in increase of sale and profit of the enterprise.

The organization should look upon the development of new policies and procedures for incorporating digitization in the working culture of the enterprise. The use of ICT technologies such as cloud computing, virtual private network, social media platform, and others helps in enhancing the working procedures of the enterprise (SHRM, 2016). The technological revolution and innovations open new learning and opportunities platform for the employees to show their hidden talent and expertise in the betterment of the organization growth. The digital framework of the enterprise is comprised of four layers which are described in the table below:

Layers of the conceptual model	Description
Collaboration, connection and communication layer	The digital platform is required because of the expansion of the business unit in different site location. The management of the site locations can be effectively done with the deployment of the virtual private network of the enterprise by collaborating various site location under the central database for retrieving information to carry out their business operation. The deployment of the cloud model helps in managing connection between the different units for the effective management of the resources and the information through the pooling process on the cloud. The setting up of social network helps in managing effective communication platform for sharing of information among various units of the enterprise. The complexity of the business enterprise can be effectively resolved with the interchanging of opinions and thoughts through the social networks (Siemens, 2015).
Technology	Depending upon the requirement of the business enterprise the ICT technology should be used. The implementation of the virtual private network and cloud computing platform helps in managing secure communication for sharing of resources and information. The development of the e-commerce website for the enterprise helps in enabling trading operation for the enterprise to increase the sale of the products and services.
Control and the governance model for risk compliance	The underpinning and the risks associated with the business processes can be effectively determined proactively by control measure and governance model to omit distraction in the final outcome of the enterprise. The technological risks can be effectively resolved by sequencing the business processes for aligning the with the organization objectives (Seele, and Lock, 2017).
Business Drivers	The focus should be given on analysing the key business drivers for the enterprise to enable the efficiency in the working environment.

The following diagram shows the conceptual framework of the digital innovation in the organization changing tactics to the digital forum.

The organization is facing problem in the selection of right digital tools for enhancing their functional operational plan of the enterprise. The strategic approach should be designed for the organization to make a right choice of the tools for undertaking business functions.

The communication between the internal and external employees should be carried out in an effective manner with the help of communication tools for exploring the sharing of knowledge, information, data, resources, and others for managing balance between the business operations. The most preferred communication tools are email, social networks for instant messaging, creation of micro-blogging structure, and incorporation with the mobile messaging system (Krishnan, 2014).

Productivity Tools:

The productivity of the organization can be improved with the effective management of the business processes with the clear division of role and responsibilities among the working employees. The development of the effective activity schedule can be done by using the tools like Microsoft projects, Primavera, Spread Sheets, and others (Kane, almer, Philips, Kiron, and Buckley, 2017). The formulation of business plan helps in analysing thr critical factors and processes which should be given priority for completing it over other processes and business plans.

Collaboration tools:

The effective collaboration should be managed between the site locations of the enterprise for aligning the business operation plan with the organization mission. It helps in minimizing the differentiation in the operational working structure at site locations of the enterprise. The collaboration between the internal and external partners can be effectively done with the management of video conferencing session in taking decision for the betterment of the company, implementation of cloud service model for managing resources and information between the working employees, and initialization of the virtual private network for managing the secure transmission of the confidential information over the network (Hemp and Stewart, 2014). The security is the major concern for the organization to manage communication over the internet. It is required to indulge the operational technologies of cryptographic procedures with the inclusion of encryption techniques.

The use of ICT technologies in the different departments of the organization can be effectively managed by utilizing the information system designed for facilitating the operational plan of human resource, production, inventory, marketing and sales, and etc (Ernst and Young, 2014). The enterprise resource planning (ERP) system helps in bringing automation in the working process of the different department of the enterprise such as human resource, accounts, manufacturing, services, sales, maintenance, stock, purchase, and inventory. The flow of information can be effectively managed between different operations to develop effective system for retrieving of the information. The Supply chain management (SCM) system is effective for managing the inventory and products for the increase in marketing and sale of the enterprise (Fichter, 2017). The Customer relationship management system (CRM) system is effective for managing effective communication between organization and the customers for analysing their requirement and level of satisfaction with organizational working plan. The CRM system open doors for improvement in the working process of the enterprise.

Connectivity tools:

The effective networking system and cloud service model should be chosen for managing effective connection between the various business units of the enterprise (Gawadi, 2015). The implementation of cloud service model for managing resources and information between the working employees, and initialization of the virtual private network for managing the secure transmission of the confidential information over the network for bringing efficiency in the working process of the enterprise. It helps the employees to remain connected with the business environment even working from their home because they can directly use the data from the office cloud and upload the relevant data on the cloud. It helps in improving business operation in the effective manner for gaining competitive advantage in the world of digitization. It helps in managing resources and the information among the working employees for increasing their productivity and capabilities to provide effective service of quality to the customers (Gunasekaran, Marri, McGaughey, and Nebhwani, 2012).  

Development of the vertical network system for smart production and manufacturing process:

The vertical network system is drawn between subordinates and top executives for getting implementation of the business process at a faster rate for increasing the production of the enterprise. It works on analysing the customer requirement for managing the designing process according to the request placed by the customers (Deloitte, 2014). The automatic amendments in the business plan carried out according to the change in requirement of the customers. The monitoring of the business process helps in eliminating the waste processes for completing the project on time. The emphasis should be given on critical activities of the project. The top executives should prepare an action plan for the management of resources and task among the employees to avoid distraction among them (Deloitte, 2015a).

Development of horizontal network support for creating value chain:

 The communication platform among the employees helps in bringing transparency among the working process of the enterprise. It helps in optimizing the marketing of the business process for increasing the sale of the organization.

Integration with engineering practices:

The innovation and new features should be added according to the requirement of the customers in the proposed product of the company. The engineering practices helps in managing information, data, and resources among the participating unit of the enterprise for bringing efficiency in the product life cycle. The new prototypes should be used for accessing the qualities of the final product of the enterprise.

Use of New Technologies:

The development of information system helps in bringing acceleration growth in the working tactics of the enterprise. The enterprise resource planning (ERP) system helps in bringing automation in the working process of the different department of the enterprise such as human resource, accounts, manufacturing, services, sales, maintenance, stock, purchase, and inventory. The flow of information can be effectively managed between different operations to develop effective system for retrieving of the information.

• Control principles: The business processes should be constructed in the direction of the business goals and objectives. The transparency in the business processes can be effectively drawn with the working structure of the enterprise.
• Strategic plan of the enterprise: The strategy should be aligned with the digitization of the working structure of the enterprise (Deloitte, 2015b). The suitability of the metrics can be defined with the governance process structure.
• Division of responsibilities: The structure of the new system should be organized with the division of roles and responsibilities according to the expertise of the team members.
• Training and development program: The training and development program should be arranged for the organization to provide best result with the digitization of the company. The employees should sharpen their skills and expertise according to the requirement of the business plan to increase their productivity and capability.

Risks Mitigation Model:

The deployment of the digital platform in the working organization helps in finding risks associated with the enterprise in their business processes proactively. The proactive risks mitigation plan can be prepared by focusing on the following major areas:

Monitoring and control structure:

The business processes which are undertaken for completing the organization objectives should be measured with respect to the competitive analysis, market requirement, customer needs, expertise of the employees, confidentiality of the information, and others.

Training and Development program:

The employee’s risks can be reduced by increasing their skills and talents according to the new environment of the business unit. The action plan should be prepared for the division of role and responsibilities according to the business requirement.

Communication channel:

The communication channel is used for managing interrelationship between different department by sending and retrieving of emails, messages, and circulars for the business processes.

Complexity Resolution:

The open forum for the employees should be arranged for sharing their view, solution, and thoughts on the working culture of the environment. The alternative solution helps in resolving the complexity of the business organization. The social networking platform should be provided to the employees for sharing their views and thoughts on the working performance of the enterprise. It helps in managing the grievances of the employees.

The development of the e-commerce commercial website of the organization provides an opportunity for doing trading through the online portal. The development of the online portal provides the facilities to the customers to do shopping with the inclusion of few clicks and get the product at their door step. It helps in aiding new customers towards the organization from the global world. The goods and service can be effectively provided to the customers and the customers are provided with the feedback system where they can post their positive and negative comments for the organization which opens door of improvement for the enterprise to innovate their product according to the changing demand of the customers. The use of e-commerce creates a new face for the organization because it helps in boosting up the business operational plan and processes. The user friendly environment is provided to the customers for doing shopping according to their requirement. The marketing of the organization products can be effectively done through the e-commerce website for accelerating the growth of the organization.

The analysis of the data collected from the qualitative and quantitative approach helps in measuring the advantage of using the digital innovation in the working performance of the enterprise. It hs been analysed that the need of including digital innovation in the work environment arises due to the accelerated growth of inefficiency of the employees in handling large paper work and documentation of the firm, lack of knowledge and expertise, demand of new ideas and opinion, overloading of the information and data, inefficiency in retrieving the information, technological advancement, expansion of the business organization, and others (Chaudhary  and Kumar, 2015).

The digitization in the working culture of the enterprise helps in increasing the organizational values by managing traditional challenges. The value of the digital organization can be measured by focusing on the following:

• Increment in the organization revenue generation: The utilization of the digital platform opens new opportunities for the business organization to enhance their productivity (Alejandro, 2014). The increasing productivity and capability of the employees helps in providing quality of service and product to the customers who results in increasing satisfaction and confidence. It helps in managing strong bonding between organization and the customers which in turn resulted into increasing revenue generation for the firm.
• Minimizing the operational cost of the enterprise: The aligning of the business processes with the organization goal helps in eliminating the extra cost which spent on it. The alignment of the business processes helps in increasing the operational efficiency by reducing the operational cost with the effective management of business resources among the participating units.
• Accelerating marketing campaign: The marketing of the enterprise and their associated product can be effectively done by making small video clips and brochures posted on the social media platform such as Facebook, twitter, Instagram, and others. It helps in attracting new customers towards the organization from the global world which in turn aid on profit in the return on investment of the enterprise.
• Resolving Complexities: The digital platform and social networks provide an open forum for the employees to present their views, thoughts, and solutions to resolve the complex situation of the enterprise.
• Improving Customer satisfaction level: The on-time delivery of the product with improved quality helps in increasing the satisfaction level and the confidence of the employees in the working process of the enterprise.
• Flexibility in the working process of the enterprise: The flexibility in the working process can be initiated by indulging the ICT technologies because it helps in changing the business operation plan according to the changing requirement of the customers.
• Increase in Productivity: The increasing capabilities of the employees result in increasing productivity of the enterprise with expertise and quality work (Plesner, Glerup, and Justesen, 2016). The ICT technologies help in managing the resources between the right employees according to their requirement. It helps in eliminating the chaos, conflicts, and distraction which arises at the work environment due to the unavailability of resources and right information on time.

The digitization of the organization with the use of e-commerce website helps in gaining competitive advantage by attracting new customers towards the organization from the global world because it helps in marketing of the product at the global level. The 24 hours purchasing facilities helps in attracting customers for doing trading with the e-commerce website of the enterprise. The employees are getting the product at lower prices than market price because it directly deals between the organization and the customers without involving the suppliers and retailers for the delivery of the product (Oyue, 2013). The customers get their booked product on the delivery data at their door step. The delivery of the product on time with good quality helps in building trust and confidence on the online market of the business organization which helps in increasing profitability of the enterprise.

The rising demand of internet and digital world raises the concern of security due to the increasing growth rate of hacking, cyber-attacking, viruses and malwares, and others. The development of the online digital portal for the organization opens a new door for the hackers to steal the confidential information of the organization and the associated customers (Shahjee, 2015). The cyber-stalking can create the false image of the organization by spreading rumours and myths through the social networking site which brings the declination in the growth of the enterprise due to the adverse effect on the reputation of the company. The flow of viruses and malwares can corrupt the data stored in the database of the organization. The data leakages can result into loss of confidential information of the enterprise (OECD, 2012).

The resolution and the mitigation plan should be prepared to resolve the security complexity which exists with the organization who are transforming their business tactics with the digital model. The cryptographic procedures should be used for encrypting the data and stored the cipher text in the database of the organization. The firewall protection system should be used for preserving the organization from the data leakages and loss of confidential information of the organization. The backup support of data should be kept to overcome the problem of viruses and malware attacks. The antivirus should be installed in the peripheral units of the enterprise.

The organization can transform their traditional business practices with the deployment of cloud service model and virtual private network for increasing the efficiency of managing information of the different site location of the enterprise. The internal and external parties can post their status, progress and performance report on the cloud of the enterprise. The data can evenly exchange between the participating units with the effective distribution of required resources. The development of the virtual private network helps in managing secure communication between the various units of the enterprise. The enterprise resource planning (ERP) system helps in bringing automation in the working process of the different department of the enterprise such as human resource, accounts, manufacturing, services, sales, maintenance, stock, purchase, and inventory (Raut, 2017). The flow of information can be effectively managed between different operations to develop effective system for retrieving of the information. The decision support system (DSS) of the organization gets affected with the automatic generation of data. The project manager is provided with effective information according to their requirement. The availability of instant information increases the capabilities of providing instant effective decision for resolving the complex issues exist with the working environment of the enterprise (Manchester, 2015).

From the above research analysis and findings, we are able to analyse that the problems in handling the business solution and big data of the organization can be effectively resolved by digitization of the organization with the inclusion of cloud service model, virtual private network, ERP system, social networks, and the development of e-commerce website. The automation in the organization business processes can be effectively managed by the ERP solution for bringing efficiency and accuracy in the working of different department of the organization such as marketing, sales, accounts, HR, and others. It helps in aligning the business solution with the mission and goal of the enterprise. The companies having problems in managing operation and paperwork of different departments such as accounts, HR, purchasing, sale, inventory, and others can resolved by transforming their working environment with the digital forum. The development of the e-commerce website helps in managing strong bonding with the customers by providing quality products to their door steps. The happy customers results into increasing sale of the organization product. The marketing campaign can easily circulated globally among the customers within a fraction of second through the social media platform. The sustainability of the organization can be gained effective deployment of the business solution in the current working of the enterprise. The changing organization culture can increases the concern of the employees with respect to their work, performance, and expertise. The competitive advantage can be gained by increasing the capabilities of the working employees by arranging a training and development program for the employees to sharpen their skills in producing quality product. The traditional working environment of the organization fulfil the requirement of only limited customers but with the transformation into digital world the company have to develop product according to the requirement of the global customers. The collaboration with the digital world changes the visualization and perception of company and the customers, sharing of customer personal experience with the global customers, analysis of the customer behaviour, change in the business value, and management of the big data (Meronen, 2017).

The requirement of being digital arises for achieving long tern sustainability for the enterprise. The deployment of the automatic business operation helps in managing the organization goal according to the changing requirement of the customers which helps in satisfying the customers need with the final product positively. The positive impact on the customers increases the positive response on the feedback section which helps in developing positive and the good reputation of the company in the global market. It helps in achieving the objective of the enterprise to achieve sustainability with the increasing profit of the enterprise (Accenture, 2017). The priority of the business process can be systematically arranged of the business processes for achieving the product with perfection. The trading through ecommerce website increases the interest of the customers because it facilitates them by delivering product at their door step without wasting their crucial time in the market for searching of the product. The traditional working structure problems of the enterprise can be effectively solved with the digital solution (Adamou, and Ntoka, 2017). The big data generated by the development of the digital solution of an enterprise can be effectively managed on the Hadoop file system for the organization. It provides the facility of retrieving information instantaneously which was a troublesome job with the paper documentation of the enterprise.  

The internal and external business operation can be effectively managed by the organization with the digital forum because it provides communication platform which provides a bridge of social network for exchanging information. The working efficiency of the employees can be enhanced by getting right information to the right people at right time with required resources and authorization for completing the given task. The digital framework of the enterprise helps in managing innovative technology for the effective utilization of the business components. The continuation of the digital information helps in managing efficiency in the business processes and products.

The strategic plan of the enterprise for being digital is improving the efficiency of the business processes which are used for obtaining the quality product. The business operation can be normalised with the networking architecture for providing automation and connection in the business units. The new governance rules and policies should be developed for the digital revolution in the organization. The integration with the SCM, ERP, DSS, and CRM helps in developing strong enterprise for managing automatic business operation with accuracy in the management of supply and demand of the product and effective decision for the betterment of the organization.

Conclusion

It can be concluded that the traditional inefficiency of the organization in managing data, business processes, marketing complexities, and others can be effectively managed by the inclusion of digital platform in the working structure of the organization. The flexibility in the business processes can be effectively maintained by including the ICT technologies to change the organization operational plan according to the requirement of the customers and other participating units. The virtual private network developed for the organization focuses on managing interrelationship between the sites branches of the business located at different site location. The development of the e-commerce commercial website of the organization provides an opportunity for doing trading through the online portal.

The development of the online portal provides the facilities to the customers to do shopping with the inclusion of few clicks and get the product at their door step. With the inclusion of digital platform, the organization goes with the process of finding valuable service for the customers, evaluation of the service according to the customer requirement, choosing of required payment option, managing resources, and start working on the project. The technological revolution and innovations open new learning and opportunities platform for the employees to show their hidden talent and expertise in the betterment of the organization growth. The deployment of the cloud model helps in managing connection between the different units for the effective management of the resources and the information through the pooling process on the cloud.

The involvement of digital practices at work place helps in providing transparency in the activities and process undertaken by the employees to accomplish their assigned tasks. The communication between the employees can be enhanced which provides a platform for sharing of information, ideas, thoughts, opinion, solution, and associated resources among them. The setting up of social network helps in managing effective communication platform for sharing of information among various units of the enterprise. The automatic amendments in the business plan carried out according to the change in requirement of the customers. The monitoring of the business process helps in eliminating the waste processes for completing the project on time.

The emphasis should be given on critical activities of the project. The organization can transform their traditional business practices with the deployment of cloud service model and virtual private network for increasing the efficiency of managing information of the different site location of the enterprise. The resolution and the mitigation plan should be prepared to resolve the security complexity which exists with the organization who is transforming their business tactics with the digital model. The industrial revolution incorporates the working culture of the organization with the use of ICT technological advancement for managing effective relationship between different departments of the organization.

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