Operational Management
Discuss about the Operation Management for Frequent Pattern Mining.
The main aim of this task is to explain and outline the operation management issues of BHP Billiton. It provides information regarding the weaknesses and difficulties faced by the companies to manage its promoting features all over the world.
BHP Billiton is an Anglo- Australian multinational company involved in mining, metals and petroleum. The company is widely known all over the world and its goodwill generates ample amount of profit at the end of every year. BHP Billiton Company has an ethical business and is responsible for satisfying the needs of the company. The report consists of weaknesses that lead the company to suffer from losses[1]. It also suggests recommendations that can help the company to achieve their target effectively and efficiently[2].
Operational management means managing the activities performed in the business in such a way that it cannot create issues in long run. It is a process of designing and controlling the production process for while making goods and services[3]. The work done by the managers responsible for managing operational environment is carried out with proper plans made by the professionals and high level authorities of the business. The manager responsible for operation has to deal with the burdens of keeping the employees intact with the business roles and also keep them interested in knowing about the targets of the companies. The operational management of BHP Billiton faces issues like getting enough resources for the company[4].
Companies like BHP Billiton always demand to set the business in a less visited location so that its cost of production can be minimized. Location is one of the biggest issues while operating the business. The location must be such that it can provide use of resource abundantly but having to cost less. The place of working should have access to all the resources needed for the development of the society and for the growth of the business. This becomes a factor of keeping touch with its clients and gaining trust over them. If the location is irrelevant as to what business demands then the company might have to incur a loss which becomes an issue for the company while operating its business[5].
BHP Billiton is located in Australia as the company requires a large number of employees, therefore, the location is set in Australia where people wanting to work with BHP Billiton can approach easily. This not only gives employment to a number of people but also provides greater earrings for the company without wasting time. The company is closely situated in the middle of the country which allows the people to get in touch with its customers[6].
Location Concerns
Managing the stock in an appropriate manner is one of the biggest problems that company has to face in the workplace. The company manages storehouses to keep their stock safely but they do have threats to their safety like fire, theft, damage, etc. Managing the stock effectively and efficiently is a very big responsibility that is generally given to managers whom the company can trust[7].
The stock for BHP Billiton includes iron, copper, aluminum oil, steel, and gas. It has many big warehouses where it keeps its stock. The chances of fire, theft and other malpractices increases in the company as their earring is much more which raises competitive nature in other companies. Therefore it becomes very difficult to manage the stocks and hence it leads to losses in the firm[8]. The firm has to put in all the efforts to find out different effective ways to manage the stocks which also becomes time-consuming for them and hence they are unable to give ample time to the business. The stock management is very much important in order to make profits in the long run as these stocks are so much in number that it can serve the consumers over a long period of time. The stock needs to be managed in a proper way that it should not damage[9].
BHP Billiton is a large-scale company with thousands of employees working under. This becomes tough to remember each and every employee[10]. This becomes a weak factor for the company as they cannot reach easily to either appreciate the employee for his work or to identify the employees who are not performing well. The company is unable to hire individuals to manage different operations of the business. The company hires individuals rather than a team to work on different tasks. It is time consuming and costly process.
The ultimate aim of the company is to stand on the needs of its customers. If the company fails to meet the requirements of its customers it can lead to disconnecting from them and therefore losing some of its clients. The work done by the company should meet the requirements of its customers. Also, sharing the confidential matters with each and every employee of the firm is one of the biggest weaknesses of such companies. The company’s emotional attitude towards employees is one factor leading to the losses in business as an emotional firm can accept whatever demands the employee will make to them.
Stock Management
The weaknesses of the company harm the profits of the somewhere or the other. These weaknesses also become an advantage for other firms to compete and take a lead easily over them. The weaknesses are not made to share with everyone. These weaknesses also deprive the company to reach to its customers and provide them satisfactory results. These are the effective weaknesses that faced by BHP Billiton while initiating the business activities and operations in the global market.
The company can teach how to operate the business effectively to its employees by hiring some professionals. It must appoint people to work on each task in a team rather than providing the task to every single employee of the firm[11]. It is recommended to make each and every employee of the firm know what policies and laws are made to follow in the workplace. There should be proper discipline at the workplace. The employees must not hesitate to go to a higher authority if they face any issue while working in the firm. The company can conduct seminars for the employees to motivate them and to appreciate them for their good work. The company can make different sectors like complaint & register, counseling, etc. to express their thoughts which resists them from working in the firm. The issues of operational management can only be reduced if each and every employee of the firm works in harmony and raises no conflict at the workplace[12]. BHP Billiton can increase the number of employees in the firm so that if some go on a break the work of the company does not stop. In order to avoid these operational management issues, the company must follow the rules and regulations of the business sincerely. The company must be accountable for the problems of every employee working in the firm. This will help in developing transparency in the firm and the employees will work willingly. The use of social media can also make a difference in operating business. The social media platform can be used in order to promote the business by reaching more and more people. This will reduce the chance of losses as more and more customers can easily be able to interact with the firm.
Conclusion
From the above discussion, it is concluded that how an operational management fails at the workplace due to some weaknesses. The weakness of the company must be kept away from the eyes of everyone so that nobody can use it as a weapon against the firm. The paper concludes by suggesting some recommendations that company can follow in order to avoid operational failures. They must teach the employees how to behave in the workplace. Location and managing stocks are the two major issues responsible for the failure of operational management. Hence, the report talks about the impact of operation management and the necessary recommendation.
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