Declining projects at Mawson Zoo Australia
Discuss about the Leadership and Management Influences System.
The Mawson Zoo at Australia has been undertaking various environmental educations and conserving endangered species and zoological research. They have been providing recreation by exhibiting animals openly with special events.
However, despite management capabilities and technical expertise, various projects delivered on budget and time at Mawson Zoo has declined. The following study has included advanced discovery, stewardship and understanding of natural worlds by compelling interpretation and exhibition of various living animals. The purpose of the study is to provide sanctuary where diverse habitats and species have been secure.
The report recommends various ways to get aligned to the corporate strategy of projects, responsibility and accountability of projects, organizational structure supporting the project and standardization for project methodologies around the organization. Moreover, there has been integration of identified project processes around the project life-cycle. Apart from this it has included project performance and measurement of success. Lastly, continuous developments of various project practices are also included here.
In order to start the current project, the project managers must find how the project is aligned with the corporate strategy along with its accountability and responsibility.
The corporate strategy has been turn into a world-class zoo. The organization has needed to maintain various engaging of animal exhibits, public facilities, systems, gardens and infrastructures towards the utmost possible standards. They have needed to deliver messages and experiences that must in spite visitors for taking actions in conserving wildlife and building the respect and understand wildlife (Kerzner and Kerzner 2017). Moreover, there has been the necessity to deliver ethical and sustainable practices within various operations that has been showcasing good governance and environmental management. Besides, there has been delivery of services and programs that has been assuring funds that are available and maximizing revenue generation for the Zoo. This has been helpful to continue the activities of conservation at Mawson Zoo. There has been assurance of utmost kind of various possible standards of global and regional species management plans. It has also included of animal welfare standards and conservation of different kinds of species. Next, there has been the need to support projects of wildlife conservation along with partnering and fundraising (Schwalbe 2015). Moreover, they must undertake researches and teaching to rise of awareness of wildlife conservation along with operation of Zoo. Further, breeding programs are to be considered that must directly combine with species conservation and releasing of wild programs.
Study Recommendations
The corporate strategy refers to the ways to think through and articulate the way in which the corporate goals and objectives of the business can be gained. The strategy has been typically operated at the strategic business unit. Most of the conventional writing trends have been covering strategic management methods formulating and implementing strategy at corporate level (Fleming and Koppelman 2016). Moreover, there has been a death of writing regarding how corporate strategies have been getting translated to implementation especially at the project level. The various set of activities has been connected well and the projects have been an significant method to get implemented within the enterprise.
At Mawson Zoo, the strategic management has been complex and ambiguous, organization-wide and fundamental and having long-term effects. As the typical corporate planning process has been ordered, the strategy management has been also a dynamic process. The deliberate strategy can be differentiated from the have been emergent with time. This emergence has suggested more incremental way towards implementation and formulation of strategy. Here the outcomes have been appraised regularly against various changes and benefits that are managed and made against the developing scenario of the performances (Verzuh 2015).
In this same way interactions between projects and Mawson Zoo’s corporate strategy has been very much deliberate. Thus the projects have been regarded the both-way relationship with corporate scenario of the Zoo where they can evolve (Daneshgari and Moore 2016). However, there has been formal planning of strategy practices and processes. Here the strategies might not be understood in a formal and rigid way as various planners has been assuming. However, the formal strategy method has been vital as it has been bringing discipline and clarity.
Here, the corporate strategy is been translated to strategy of project for Mawson process. In order to change the strategy the process and practices has been needed to be reviewed (Kerzner and Kerzner 2017). Here, the competence is understood from different definitions are required to be provided. There have been various competencies of knowledge, skills, qualities that are yet to be identified. This is understood from different definitions that are required to be offered. It has been pointing to the ability to perform effectively under specific working situation. It has included different strategic managements that ate covered at corporate management roles and businesses. The project management has shown various roles of project methods. Besides, it is also revealed that different personal attributes, knowledge and project managers are required to be incorporated in strategic directions. Apart from this, senior managers at Mason Zoo have not been regarding that the project managers are to be involved in the project strategy. Thus it is regarded that the result should be using PMBOK guidelines having conceptual definitions of project management. The guideline has been assuming no real inclusion of project managing at the front-end definitions. Thus this has involved the strategy formulations.
Corporate Strategy and Project Alignment
It is also seen that the project owner is liable for success of the project. Thus they have been driving the entire activity and creating and driving the team. Moreover, they have been managing expectations with clients an ensuring that the project delivers the desired outcomes. Moreover, as far as dependency is related, the roles are sharable. However the accountabilities are not sharable. Further, all the people in team have been considering role for the tasks. Besides, the acts have been changing different mini-projects within the project. Whenever there is any confusion, the project managers are liable. Moreover, they have been effective enough in holding people who have been accountable. Since every people have been depending on one single element, none of the individuals has been liable for that particular aspect. Here, the individual should be reminding oif things that are needed to responsible and accountable.
The project manger must assure that the project has been supporting the organizational structure. Then they must determine how effectively the project processes are integrated across the project life-cycle. Further, the standardization of project methodologies are also needed to be determined.
At the top hierarchy of Mawson Zoo has been lying the minister of environment along with Zoological Parks Board and chief executive officer. Below this level there has been various corporate and finance services, conservation of wildlife and education, public relations and engagements of communities, facilities and services and sponsorships and marketing. The finance and corporate services has been including human services, information systems and process, project management office, finance, governance, risk and legal compliances and human services. Under the conservation of wildlife and education there has been animal records management, species planning and planning, research partnerships, sustainability and conservation. Under wildlife director, there has been wildlife nutrition, health and cares. The public relations and engagement with community has been involving communications and interpretation, visitor services, learning and visitors (Bugiolacchi et al. 2016). Moreover, the commercial operations have been including café and retail shops. At last, the services and facilities have involved building and facilities, logistics and transport, horticulture, infrastructure management and food management.
The Mawson Zoo project has been existing under one functional division generating no specific organizational issues. However, the projects have been able to cut cross various functional divisions that has been challenging. The reason has been that the projects have been extending around functional divisions that have been demanding to control. This is because the project managers have possessed no direct authority of functionality. Further, they should obtain continual operation and support from different functional authorities and then obtain constant cooperation and then support from functional managers for meeting the objectives of the project (Swaisgood et al. 2015). Since the structure of matrix has been providing authorities to functional managers and project managers the results has been to supply more flawless division of labor. This has been ultimately building stronger culture of team. Besides, the potential for conflict between project managers and functional managers has been existed since there has been a conflict of resources.
Project Performance and Continuous Improvement
In Mawson Zoo, the authority is centralized. Here, the cause has been that the given project is eradicated from different functional divisions and the communication channels. That are been shortened (Holden, 2015). Besides, the factors have been creating the capability of creating fast decisions. Apart from this, the project teams are able to develop strong decisions in order to develop strong sense of identities. These have been creating high level commitments that have bene originating from the members of the team. As this is involved, various types of consecutive projects of similar nature take place. In this way, Mawson Zoo has been able to create and maintaining various long-term body of experience and skills at particular sectors.
Thus it has been clear that this Mawson Zoo has been able to make that easier in running various projects. This is because the entire structure has been set up from the same reason (Rosero et al. 2018). However, as someone manages the project, under the organizational structure of Mawson Zoo then understanding and recognizing the effects has been able to raise awareness of various efficient pitfalls in project management. This has been able to be proactive to resolve them. The team building, conflict resolution and communications have been recommended to be the key towards success.
The various proposals for Mawson Zoo to standardize their project management methodologies are listed below.
The first one is reliability. The excellence in project management has been highly reducing errors to plan and execute. Since one reviews, analyzes and develops the process as required, Mawson Zoo need to assure that their project teams are been armed with various available effective strategies at that time. Then they must leverage the tires and real practices and different lessons that are learnt.
The next one is consistency. As the efficient processes and methods are determined, they must be tailored to fit their business environment. This they can develop the standard project management process that every members of the team can adapt. The consistent methods and tasks have been making that easy to work with various team members as everyone knows that what has been expected (Powell and Ardaiolo 2016).
Then there should be repeatability and reusability. The reinvention of the wheel must be prevented all the time as there is same initiate has been coming around. They must set the groundwork with templates including status, issues, schedules and risks that can be reused to retrieve the repeatable outcomes (Rosemann and vom Brocke 2015). Moreover, they must take some time that has been wasted to figure out what has been required to done. Hence the concentration must be made on how to gain the distinct perquisites of the project with proper adjustments.
Wildlife Conservation and Breeding Programs
The next ones has been the efficiency. Here, the value of reusing has been the lesser time spent to figure out what steps are needed, what order or method has been working the best and attempts to develop project schedules and various presentation materials from scratching on every project. The standard process must make record of what has worked previously and what have not (Troxell-Smith and Miller 2016). They must determine what has gone wrong and how it could be resolved. This has been functioning as the roadmap for the project team for following from beginning to end highlighting where the speed has been bumping and where the traffic jams has been present. This is due to the path that has been navigated previously.
The next one has been pedicability. Through developing the work understanding to be done along with various pitfalls that must encounter and the ways to avoid them, Mawson Zoo can develop the ability to estimate how long it must be taking. Moreover, as the projects consist of any plan that must be managed efficiently, they have the means to create tools for telling the resources that are been available to work on various initiates waiting in the channel (Rose and Croft 2015).
Then the relatability is to be considered. As the complete business has been utilizing the similar methods and processes, every people at the similar level have understood what is needed to be done. Moreover, they can communicate status with stakeholders and various cross-functional team members with more efficiency.
The last one is customer satisfaction and competitive edge. As the consistent outcomes are identified, one can accurately predict how long and for what cost the project would be going to take. The delivery of constant and various predictable results has been indicating what is needed to be delivered within budget (Sutton 2015). Further, they must let the stakeholders and customers understand how they have been depending on the project.
The first phase includes the conceptualization phase. This is also denoted as the phase initiation and the beginning of any idea. Mawson Zoo to start the conceptualization phase, there has been strategic necessity for the service or project that must be identified through upper management. Then they need the problem and determination of development of the project to solve that problem. Further they must determine sufficient resources for creating and supporting that project. Here the conceptualization phase has been typically involving the creating of statement of work or SOW, presenting the business case and creation of business contract (Acebes et al. 2014).
Corporate Strategy Translated to Project
The next phase is the planning phase. Here the project management lifecycle is also known as the planning phase. The management must be provided with launch of project with more formal setting of plans through outlining the first goals as established. The following step is the execution phases here the real task for Mawson Zoo Project must be done. At those phase, the performance has been measured continually for assuring that project has been successful. They must determine whether all the resources are tracked, and has been within time and budget. Then there is the necessity of various roadblocks that have needed the change management. Thus this phase has been typically involving strategic planning along with implementation planning (Rowlinson, YunyanJia and ChuanjingJu 2014).
Lastly, Mawson Zoo must undergo the termination phase. This is also known as the project closure. Here the phase has started as the project gets completed. This phase must consider the disbandment of project team, tools and personnel. These are reassigned to new kind of duties, various resources that are released back to the parent companies and transfer of projects to various expected users (Smith 2017). Lastly, the project managers must be asking various queries as the termination take place. They must determine whether the project completion criteria is met, whether there has been the report of project closure within the progress, whether every project artifacts are archived and collected and lastly it must be found out whether the project postmortem has been planned.
The performance of the project of Mawson Zoo is to be measured through including alignment of various project objectives and programs to the goals. They should also consider departmental and individual goals. Same as various other performance levels, the levels regarding project performance is also to be defined (Eskerod, Huemann and Ringhofer 2015). Here, an analysis of the individual performance is to be made, and then the analysis of the project team performance is to be made along with project evaluation. This process must be continuous throughout the project and must be encompassing every project phases or project scopes along with project management methods.
Mawson Zoo must be analyzing the performance of the project managers from two perspectives. The first one is result, service and product perspective. Here the financial outcomes are to be analyzed through timely completion of the project, new contracts and return over investment, margin of contribution and profits. This must also include every contractual requirements retrieved within budget (Amoako-Gyampah, Meredith and White-Loyd 2018). The next one is the view-point of project management including team performance, coordinating and leading, organizing, managerial performance and measurement of entire effectiveness of project management.
Organizational Structure and Project Processes
The various measures for success is been outlined below.
Financial factors |
The sponsors can differ as per contracts. However, this might not impact fixed price. Hence, changing the costs and revenues might occur. There might penalty for project managers, however, this penalty never compensate any loss incurred. However, bonus of project management has been substantially lesser than various gains made by sponsors. |
View of sponsors |
The stages of project for the project should be carried by project managers for sponsors within any fixed price contract. Here, failure of success of Mawson Zoo’s project can be examined at any specific point as the progress take place. Here, for instance the point where project stage is completed can be considered (Blomquist, Farashah and Thomas 2016). This resource must be handed over and accepted by sponsors. |
View of project managers |
The project managers enter into specific price contract to carry the project. The price has been varying as per the request of the sponsors as the course of the contract goes on. However, these variations must be within terms of fixed prices. |
Sponsors as project managers |
Finding of various objective measures of project performances has been challenging for various sponsors for the project managers. The internal and sponsor project managers have been possessing additional problems to that. This has been very difficult to gain the target cost as there is no market force operating there. Here, there have been many costs that must be allocated to project and treated as common organization overheads. |
The first step includes relocation of the resources of the Zoo. Here the outcome is retrieve every resource relocated successfully. The quality criteria include no animal injury and death, movement of physical and animal resources within one year of time, relocating assets to be used properly and develop appearance of Zoos and reduction of costs of overall relocation. Here, the customers are CEO and board (Floricel et al. 2014).
The next phase is constructing viewing of platforms and shelters of animals. Here, the outcomes are amenities and facilities of animals, employees and visitors in use. The output includes critical buildings and established infrastructures, feeding, viewing platforms and weather sheltering and so on. The quality criteria include wellbeing of animals, safety and visibility of animals for visitors.
The next stage includes closure of current Zoo si5tes within a year. He output must include the handing over of department infrastructure and planning. The output includes clearance of sites except for heritage buildings and within a year. The quality criteria includes department accepting legal roles for that site. The customers are the department of planning and infrastructures.
The following step is assuring the responsibility of Zoo to be completely operational and profitable within 18 months of time period. Here the outcomes include the receipts exceeding costs for the month, visitors accessing new Zoo (Eskerod and Vaagaasar 2014). Moreover, the output includes financial reports showing profits within 18 months. The quality criteria include visitor surveys showing good and positive perception of Zoo and highlighting media releases positively. The customers include CEO and Board.
The last step is completing Zoo relocation stage within the budget.The outcomes includes balance in budget and the outputs reveals that every financial records has been in order, the unspent funds are been returned to governments. The quality criteria include contingency funds that are not accesses. Here also the customers include CEO and Board of Mawson Zoo.
Here, the project managers must be reporting directly to CEO and submit the formal project report every month. Here the project manager is liable to appoint the project team and must be included in external consultants and various experiences internal employees.
However to complete the above schedule, the staffs of Mawson Zoo must be available to deliver particularized assistance to movement and care of anumal exhibits. This new available sites has been possessing proper zoning facilitating the development of Mawson Zoo (Badewi and Shehab 2016). Here, there have been no available sites having any proper zoning for facilitating development of this Zoo. Further, there has no vital importance of aboriginal people and heritage under the precinct of Zoo area (Kerzner and Kerzner 2017). Here, enough resources of companies must be there to finish the Mawson Zoo Project. Here, the nominated crown land as supplied by state government has not been contaminated and has been suitable to establish Open Plans Zoo. Further, the local council at Mawson Zoo site must be delivering any needed road developments within the budget.
Task Name |
Duration |
Start |
Finish |
Relocation of the resources of the Zoo |
18 days |
Mon 5/21/18 |
Wed 6/13/18 |
Constructing viewing of platforms and shelters of animals |
10 days |
Thu 6/14/18 |
Wed 6/27/18 |
Closure of current Zoo sites |
20 days |
Thu 6/28/18 |
Wed 7/25/18 |
Assuring the responsibility of Zoo |
12 days |
Thu 7/26/18 |
Fri 8/10/18 |
Identification of communication medium for reaching desires ensembles |
15 days |
Mon 8/13/18 |
Fri 8/31/18 |
Completing Zoo relocation stage within the budget |
4 days |
Mon 9/3/18 |
Thu 9/6/18 |
Mawson Zoo’s Organizational Hierarchy
The various processes are demonstrated hereafter.
Identifying the problem |
This is the first step towards establishing the mind set of constant development for identifying the problem. It helps in recognizing the fact that Mawson Zoo has never been possessing quire better exhibition of mind set regarding constant mind set. |
Establishing of enduring culture |
As far as constant development towards work is considered, there should be relentless focusing to and commitment towards getting things right. Here, adaptability and various activity oriented leadership team has been the inherent components of constant improvement culture. |
Facilitating process centric thinking |
This has never been overly complex. However, it has been taking a thoughtful examination for uncovering vital sectors for development (Korhonen, Laine and Martinsuo 2014). |
Educating the workplace |
Similar to various business strategies, the current education of workplace has been complex to establish awareness, develop skills and institutionalize needed mindset and behaviors to bring efficient changes. |
Assuring penalty-free exchange of concepts |
At various organizations, the expression of opinions regarding how to perform better has been not been welcomed actively. The management has feeling threatened and pressurized for acting towards immediate resistances. |
Using constant approach of projects |
A structured and consistent approach for project identification has executing has been providing Mawson Zoo with the capability of identifying, selecting and managing constant development projects. |
Measuring performances |
This has been impossible to improve what has not been measured. The determination of advanced approach and tools are to be utilized in measuring (Browning and Ramasesh 2015). |
Communication Planning |
Mawson Zoo must assure regular communications for fostering collaborative interactions among various practitioners, stakeholders and leaders at every level. They must take benefits of techniques of proper for information that is being needed conveyed. |
Establishing of core values |
It has been comprised of constant development culture like focusing on support to customers, team works around various extended enterprises, and receptively to developing constant tools and concepts and improvements |
Conclusion:
The Mawson Zoo has been committed towards maintaining and providing a healthy and safety. This has been including constant development of prevention of injury and programs based on injury management. The project managers must undergo expanded and integrated expertise to deal with resource, legal social, financial and environmental conservation problems. The discussion is helpful for Mawson Zoo to collaboratively work with various others within and outside the bereau. There must be responsive, effective and clear communication with contractors, customers and sponsors. This also includes public, governmental agencies, tribal leadership and local and state officials. The management, administrative and technical knowledge has been required to assign, define, supervise, evaluate and review the outsourced tasks. Lastly, it must be reminded that Mawson Zoo has been including community engagement and awareness and wildlife treatment and researches. These are helpful to deliver publications and educational programs, information and interpretation and maximizing the visits along with species management and captive breeding. Thus wildlife conservation would be supported and breeding regarding re-introduction and further researches.
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