Forward strategy for the payroll system
Queensland Health Payroll system is regarded as one of the significant failure of the project. There are various factors which were responsible for the failure. Apart from that the mismanagement of the entire project and the delay in the delivery of the outcome added the constraints for the success of the project. Apart from that the funding of the project went up to 300% up from the estimated budget (Sullivan et al., 2016). The main objective of this paper is to discuss about the Queensland Health Payroll system and identifies the factors responsible for the failure of the project (Raza, 2018). In order to do this the discussion is doe regarding the forward strategy for the payroll system, governance and decision making applied to the project along with the funding. From this discussion the factors responsible for the success of the project can be identified and the probability of the mitigation of the failure of the project can be achieved.
Description:
Queensland Health Payroll system is one of the major failed project. There are various reasons responsible for the failure of the Queensland Health Payroll system. The delivery of the outcome of the project was not in time. Apart from that the budget of the project was running out o the estimated cost.
Identification of the project along with the justification:
The Queensland Health Payroll system can be categorized as the project from complex product services perspective. The overall complexity of the Queensland Health payroll system was high. The outcome or the result of the project is dependent on managing of the complexity of the project in a proper way.
Recommendation for the negotiation technique:
Forward strategy for the payroll system states the policies and the techniques implemented for the improvisation of the entire outcome of the project and the success of the project. For the Queensland project certain modifications have been taken. However all these factors does not play a positive role for the improvisation of the outcome of the project. Queensland health payroll system is considered as one of the complex project in the history of payroll systems (Elston and MacCarthaigh, 2016). In this context some of the fundamental features has played a negative role in the forward strategy of the Queensland health payroll system. The delivery of the payroll for every fortnight was manual process. In this case there was a chance of mistake which was not desirable. Approximately 200,000 process over 92,00 forms are needed to be done for every fortnight (Thite and Sandhu,2014). This process has made the payroll system to encounter with error. Apart from that the delivery of the project was not on time and the budget of the project exceeded the actual budget.
Governance and decision making
Description:
From the analysis of the case of the Queensland Health Payroll system it can be said that some of the forward strategies can be taken in order to improve the situation.
The identification of the future deliveries of the objectives through the Queensland Health payroll system is needed to be done. The identification of the prioritized model are needed to be taken care of and have to maintain a schedule for the implementation of the functionality of the project. This will minimize the effect on the employees due to the modification of the project (Eden and Sedera, 2014). The change in the pay date and change in the process can be done in order to recover the over payment problem in the project. The investigation and the comparative study can be done regarding the implementation of technical system. It has been identified that LATTICE has been replaced by IBM “WorkBrain” and CropTech. However, the time and the cost overrun in this case. In this situation the proper implementation of the technology is needed to be done. Apart from that the automation that can process large amount of forms once at a time can be done in the system.
The main objective of the governance and decision making process is to make the further improvement of the project. In this context the decisions are needed to be made in order to improve the overall implementation of the project. The key changes those are needed to be done in the project in order to resolve the issues are needed to be taken care of. The improvement and the modifications will help to enhance the efficiency and the reduction in the manual entry of the data. In case of the governance of the project, the framework of the current governance plan can be followed. In the governance some of the factors must be included (Brown, 2014). These are the current structure of the committee, engagement of the senior leaders and the well defined responsibilities and roles for the each of the members in the project team.
The main objective of the project governance framework is to ensure that the level of the governance has been maintained in the process. The governance planning includes the enhancement of the project by the maximization of the “windows” or the improvisation of the forwarding plan of ten project. The link is needed to be made between the payroll system and the Queensland Health care financial system (Asgarkhani et al.,2017). These two system are independent systems and the link can be generated by the enterprise framework for the portfolio or project management (Tiernan, 2018). Moreover it is needed to be ensured that the responsibility of the content released by the project and the technical deployment remain the same. The periodic review process of the Queensland Health Payroll system is needed to be implemented so that the feedback regarding the ongoing process under the project can be improvised and deliver the outcome meeting the requirements of the client.
Recommended approach to resolve conflict
The implementation of the change and the people attribute in the Queensland Health Payroll system will include:
The right communication is needed to be done between the service delivery model and operating team. Apart from that the trust of the stakeholders are needed to be gained. This can be done through the noticeable improvements of the project, and increasing the effectiveness of the processes in managing the risks and along with the right application of the benefits. The line managers and staffs are needed to be aware about the results of the improvisation of the performance, transparency and ability of the decision making process through the improvement of the system (Philip,2015). It is needed to be ensured that the changes in the process will have positive impact on the employees under the Queensland Health payroll system (Tursunbayeva et al.,2016). Moreover it is needed to be ensured that the disruption or the changes has the impact on the outcome of the project and is improving the performance of the health payroll system. It has been recognized that the award process has certain impacts on the overall performance of the system. In this situation exploring the opportunities regarding the current award process in the Queensland Health Payroll system is needed to be developed. Whole of the government approach approved the all the stakeholders off the Queensland Health payroll system is needed to be implemented in order to reduce the complexity off the current award system.
The key cost drivers of the Queensland Health Payroll system is needed to be included for the improvisation of the communication of the project. In this case the key cost drivers are cost for the maintenance of the system and the recovering the defects in the system, cost for the enhancement of the system and the improvisation of the whole project. Moreover the cost for the minimum resources for the development of the Queensland Health Payroll system is also needed to be considered in this case. The proper funding is needed to be done in order to cover all the costs associated with the key cost drivers (Duffield and Whitty,2015). Currently, based on the current requirements and the improvisations both funded and non funded components are present in the system. In this situation of the stakeholders will get to know the shortfalls of the funding components by comparing already implemented work versus the actual work to be implemented. On the basis the receiving of the funding can be generated. This will also improve resource and fund allocation for the implementations of the future objectives of the project (Cullen, 2017). Apart from that the tracking of the activities in the health payroll system is needed to be done. The analysis can be done through the identification of the level of the benefits those are achieved from each of the activities or the initiatives of the project. On the basis of that the allocation of the funding for each of the initiative can be taken.
People and change
Conclusion
The discussion is regarding the Queensland Health Payroll system which is considered as one of the biggest failures in the management of the project. There are different attributes those were responsible for the failure of the project. These factors are identified in the different parts of the discussion. There are certain improvisation those can be done for the recovery of the failed project. Certain fields have been identified those can play a positive role in the recovery of the project. These factors includes forward strategy, governance and decision making process, people and change, funding for the project. The main failure of the project is caused by the dependency on the manual process. Moreover, the project does not satisfied the requirements and the objectives through causing the delay in the delivery of the outcome and running out of the budget for the compilation. It can be concluded from the above discussion that the implementation of the successful project needs the right management of the project along with maintain the schedule and the right allocation of the resources along with the stakeholder analysis is needed to be done in the process.
References
Asgarkhani, M., Cater-Steel, A., Toleman, M. and Ally, M., 2017, December. Failed IT projects: is poor IT governance to blame?. In Proceedings of the 28th Australasian Conference on Information Systems (ACIS 2017). Australian Association for Information Systems.
Brown, D.R.B., 2014. An exploration of the role of ethics in leadership decision-making in change initiatives in Queensland government owned corporations (Doctoral dissertation, University of Southern Queensland).
Cullen, R., 2017. The use of ICT in the health sector in Pacific Island countries. In Achieving Sustainable E-Government in Pacific Island States (pp. 305-335). Springer, Cham.
Duffield, S. and Whitty, S.J., 2015. Developing a systemic lessons learned knowledge model for organisational learning through projects. International journal of project management, 33(2), pp.311-324.
Eden, R. and Sedera, D., 2014. The largest admitted IT project failure in the Southern Hemisphere: a teaching case. In Proceedings of the 35th International Conference on Information Systems: Building a Better World Through Information Systems. AISeL.
Elston, T. and MacCarthaigh, M., 2016. Sharing services, saving money?.
Philip, K., 2015. Allied health: untapped potential in the Australian health system. Australian Health Review, 39(3), pp.244-247.
Raza, B., 2018. Understanding the transition process in a public-private partnership outsourcing context: An information systems case study (Doctoral dissertation, Auckland University of Technology).
Sullivan, C., Staib, A., Ayre, S., Daly, M., Collins, R., Draheim, M. and Ashby, R., 2016. Pioneering digital disruption: Australia’s first integrated digital tertiary hospital. Med J Aust, 205(9), pp.386-389.
Thite, M. and Sandhu, K., 2014. Where is My Pay? Critical Success Factors of a Payroll System–A System Life Cycle Approach. Australasian Journal of Information Systems, 18(2).
Tiernan, A., 2018. What Are the Consequences of Incessant Reform? Losing Trust, Policy Capacity and Institutional Memory in the Queensland Core Executive. In Narrative Policy Analysis (pp. 165-195). Palgrave Macmillan, Cham.
Tursunbayeva, A., Bunduchi, R., Franco, M. and Pagliari, C., 2016. Human resource information systems in health care: a systematic evidence review. Journal of the American Medical Informatics Association, 24(3), pp.633-654.
Order an Essay Now & Get These Features For Free:
Turnitin Report
Formatting
Title Page
Citation
Outline
